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S
3 years ago

This is a great and lovely restaurant! Food and at...

This is a great and lovely restaurant! Food and atmosphere was perfect! Customer Service was wonderful. Only issue was I ordered one particular entree item but was charged for a much more expensive entree. They did not change the mistake and I paid for the more expensive item in the end which was disappointing. Overall every food item was very tasty. I would visit again but not order an entree. Just me personally.

b
3 years ago

First let me start by saying as someone who has sp...

First let me start by saying as someone who has spent half of my life in thr restaurant industry and the vast majority of that time spent as a server, it is of paramount importance to know the food you will be serving inside and out. Ingredients and seasoning. Garnish. All of it. Even what kind of oil theyre using. The type and quality of the meat.

Ok, on with the review. The young lady who was our server, as sweet as she was, needs major retraining regarding the food and ingredients. She called cotija cheese "cottage cheese" which it definitely is not. Cottage cheese is a mixture of curds and whey essentially. Wet. Cotija is a dry and crumbly cheese, a bit salty. A minor mistake but its not good to form certai pre-meal expectations only to get something different. We were disappointed with this because my mother who is quite picky expected to have the cottage cheese on the side (from my salad) to accompany her empanadilla but we of course didnt get that. Because cotija. Even if cotija translates to cottage, its not the same and should be accurately described. Then, the salad that came with my meal as one of two sides had ingredients she neglected to mention despite me specifically asking what was on it. She didnt tell me about the sweetened cranberries of which there were a large handful, and which i both do not like and am not supposed to eat. There was also bell pepper she failed to mention. According to the server the only dressings were ranch and raspberry vinaigrette. I chose the ranch for the same reason im not eating sweetened cranberries, sugar. The ranch was terrible to be honest. Obviously some ben e kieth or cisco cheap dressing. Very eggy, tasted too much like mayo. Sorry but ranch needs to be zesty and savory. Not... ugh.
The canoa i ordered was a plantain stuffed with beef and topped with cheddar. The cheddar was cheap tasting, average mild cheddar or medium at best. A white cheddar would have been a zillion times better looking And tasting.

The ground beef had a weird taste.. sorta like they used some kind of cheap oil or meat for browning the used water and simmered it to bring back some moisture. The plantain itself was perfect however.

Their espresso isnt actually espresso. Its espresso roast, brewed like normal coffee.

Overall i would give this place a 5/10 or 3/5. They missed huge with the cheap dressing, choice of cheese, malinformed server, and nothing-special ground beef. Even a little salt would have gone a long way and i DO NOT usually salt my food at home.

The plantain was good and my usually picky mom enjoyed the empanadilla so at least theres that.

Would i come back? Maybe on a more popular time at night and hope that perhaps the cook or prep was simply slacking that day, and that the waiter knows the food.

Never be afraid to say "let me go find out for you" a late right answer is better than a wrong one.

t
3 years ago

Has a lot of potential... Pricey for what we had i...

Has a lot of potential... Pricey for what we had in our order, but that wouldnt matter as much if the food was on the excellent side. Food was good but not the best Ive had. I was born and raced in PR so I know what tostones should be like and the overall taste of what we ordered, but then again that is what happens with most restaurants in this latin category... they claim to be authentic but they are far from that authenticity. The first thing they do is try to push alcoholic drinks into your throat... I want to see the menu for the food first not the alcoholic drinks.The great thing is that the rice we had was made to order and that was a great selling point. Employees seem to not care about what people go to restaurants for... and that is to have a decent meal in a peaceful setting. I dont want to go to hear your "gallera" or to see you having lunch in the same area because it may be your break time or putting on lip stick or eating by the POS (Point Of Sale) bar register while handleing money and then your food. That doesnt mean they were not friendly or helpful. We had who I believe her name is Gabriela... She was great! Also the chairs need replacement or reupholstery as they make the place look older than what it really is. This is our personal opinion. Management or ownership is to be blamed, not the employees... because it's them who set the standards of presentation to the clients and standards for employee behavior. It has potential to be a very good place to eat and why not... have a drink or two. When all these are addressed they would have a place to be proud of and a decent representation of puertorrican cuisine in the San Antonio area.

Q
3 years ago

This place is amazing! Good atmosphere and vibe!

This place is amazing! Good atmosphere and vibe!

My fiance is Puerto Rican and says it tastes just like his moms food. I recommend the Ropa Veija which is amazing and especially the plantain chips with dipping sauce.
Drinks are refreshing and the prices are very reasonable
We also met the owners of the restaurant and they were very welcoming and kind.
We will be back again soon thank you!

C
3 years ago

Was given menus when we seated ourselves at the ba...

Was given menus when we seated ourselves at the bar. We were never returned service, not even to order a drink. This was about 7pm on a Wednesday evening and the place was not packed , we even closed our menus as a sign that we were ready to order a cocktail and/or food. After 15 minutes of waiting we got up and left. I guess because they were visited by Guy F. from triple D they can select who they wish to serve.

N
3 years ago

The food was amazingly delicious!

The food was amazingly delicious!
Drinks and music make you never want to leave. I love a good strong fruit drink and this place delivered!
My husband and I wanted to try something new, something out of our comfort. Looking over the awesome reviews and pictures people posted at this place we decided to try it out. My daughter who can be a very picky eater loved and finished her food, which amazed me even more. Our waiter recommended the nachos to start with, so we did.. at first I was a bit disappointed at the recommendation because I thought of it as a Mexican restaurant BUT it wasn t even close to it! It was completely great! It was definitely a starter into trying new foods. Our main dishes were so tasteful and mouth watering. I will be recommending this place to everyone I know!

B
3 years ago

Great food, great drinks, great happy hour, great ...

Great food, great drinks, great happy hour, great people, and great music!

Get here early on Friday nights like before 7pm especially if you have a large group. They do take reservations though.

It s mainly a restaurant but on some nights they have karaoke and it can turn into a REALLY good time with the drinks flowing, but everyone seems to keep it in check. I didn t see anyone drunk or belligerent people and there were actually several families in there with a couple of kids around 10 years old. The place was really hoppin and the karaoke singers were really great!

Happy hour is from 3p to 7p M-F and includes several beers, mixed drinks, as well as tapas. I had the Guava-Rita (a spin on the margarita but with guava instead) during happy hour and also had the Papas Bravas which was basically fried papas with a chile spice on it not very spicy but still pretty good. Dos Equis was $3 during happy hour. After happy hour was over I tried a Dominican Republic pilsner called Presidente Cerveza it was a typical light, crisp pilsner type beer. They were $3.75 each.

We even got a couple of complimentary bowls of baked plantains with some sort of cream based garlic dip which was to die for.

It s not a huge place but it sure is a FUN place. And again, it s not full of drunks just good people having a lot of fun!

Service is great and prices are good.

J
3 years ago

Excellent attention but the food of Puerto Rico ha...

Excellent attention but the food of Puerto Rico has a unique flavor and very exquisite to the palate. Here there is a variety of dishes who is in the kitchen is very smart, but does not know what a mangu, a mofongo, and the chop can can. Cuerito must be on ice and. Then Frie to become chicharron. They are regular, and you have to polish the cooks. , I repeat the first attention, but the Taste of the food must be given more.

L
3 years ago

I struggled to give this place 2 stars. The only t...

I struggled to give this place 2 stars. The only thing that tasted ok was the pork on the nachos...which should have had black beans (if they tasted better).

I ordered the Ropa Vieja (a dish that I was raised on in Central Florida and have made tons of at home). It was like meat...in bland soup..they need to cook theirs down more. It was so diluted there was no flavor...finally after I added salt and pepper I could start tasting the flavors come out. The black beans were the same way...soupy...the problem is they're black beans so it was very unappetizing to look at. Resembled more of dirty water...again so bland. The platanitos were all over the place...I asked for the Maduro (which basically means extremely ripe ones) some were still hard and none of them were cooked enough...when cooked the exterior should be slightly carmalized...they'd be better off serving Goyas frozen Platanitos Maduros if their cooks don't know how to tell which are ready or if they don't know how to cook them.

Hard pass...lesson learned.

KEEP LOOKING...THIS ISN'T WHAT YOUR LOOKING FOR.

a
3 years ago

GO WHERE THE LOCALS GO ! Love , LOVE the food !!!...

GO WHERE THE LOCALS GO ! Love , LOVE the food !!!! I ve been coming here for about 4 years! By the way TEACHERS own this fabulous place. ! AS A TAXI DRIVER I HAVE EATEN IN ALOT OF PLACES AND BY FAR MY FAVORITE!!!

LETS SUPPORT SMALL BUSINESSES!

C
3 years ago

Luna Rosa s food is good, their drinks are mediocr...

Luna Rosa s food is good, their drinks are mediocre. This is my first 4 star rating. I hope it s my last. I typically have an eye for good restaurants, but I m kind of disappointed.
The girl I was with had a pina colada and it was blended terribly. You re a restaurant, go buy a NINJA BLENDER for Christ sakes. I m giving it 4 stars because I think they can do a better job bartending.

C
3 years ago

We absolutely loved Luna Rosa!

We absolutely loved Luna Rosa!

The best Cuban sandwich I've ever had. The grouper, and mofongo were of course quite good.

Highly recommend the Taino Sampler for larger parties.

H
4 years ago

Horrible customer service. I had a waitress spille...

Horrible customer service. I had a waitress spilled a drink all over aunt and they gave us a $3 discount off our ticket. If my waitresses did that, I would had done a 50% off the ticket or comp the meal.

B
4 years ago

This restaurant alone is worth the drive from Aust...

This restaurant alone is worth the drive from Austin. The food was authentic and soooooo good, the staff mega friendly and happy to be there (finally!), live music was beyond expectation! We came about 9pm on a Saturday night without a reservation. The place was packed, but the hostess managed to get us seated in 15 minutes or so. Thank you, Luna Rosa for a small piece of Puerto Rico in the middle of San Antonio, a great night and smile on boyfriend's face. As a Puerto Rican halfie, who only goes back once in a while, he must have enjoyed even more than I did.

R
4 years ago

Arrived shortly before 6pm expecting to enjoy a dr...

Arrived shortly before 6pm expecting to enjoy a drink at happy hour prices. First disappointment: it was reverse happy hour. Moved onto ordering. The waitress was polite and provided a complimentary sample of plantain chips but disappointment number two: the food took over 40 minutes to arrive at the table. Overall, the food was good but overpriced and the wait was too long.

A
4 years ago

Saw it on TV show Diners and Dive. I went over wit...

Saw it on TV show Diners and Dive. I went over with my wife and another couple, I wasn't very impressed with the food. Wife had a canoa, some tombstones that were not bad, but the oil should have been changed. Rope vieja have no flavor, arroz con gandules was very good, plantain chips dip was terrible, nothing but mayo, the so called garlic mojo also wasn't very good, black beans were good, they put olives something, I never seen, and I am from the Caribbean, owned several Caribbean restaurants in the past. I specialize in Puerto Rican, Cuban, Spanish paella and Mexican cuisine. The waitress was nice, place is too dark. Looks more like a bar than a restaurant. I am hoping they will take this as a constructive criticism.

S
4 years ago

They have great customer service and delicious Pue...

They have great customer service and delicious Puerto Rican food. It can get pretty busy on the weekends but well worth the wait. Great place to go have a drink, tapas or celebrate a birth day. If you let them know that you are there to celebrate a birthday, the waiters and bartenders will stop by your table and sing happy birthday to you.

Ps. I highly recommend the bacon wrapped dates and croquetas de jamon.

E
4 years ago

I was really excited to go there and try some Cari...

I was really excited to go there and try some Caribbean food. but I don't recommend this restaurant at all. first of all let me tell you the horrible experience. my mom and I arrive at the a waiter came and ask us if we wanted something to drink my mom and I order a sodas. then he came to ask about what we want to order so we order and everything seen fine. we waited (20 min) more people were getting there they order and everything seen normal to me, the problem started when I started seeing other table that came after us getting their orders. there was waitress helping them and I started to wonder why? all her tables were coming out first then the other waitress. 45 min to waiting now. then I said to her excused me and look at me and said just a min, she walked away and never came so see what I needed. I was asking her because she was the only one closer to our table because she was helping a table right next to ours. once again I ask the waitress can you please check what is going on with our order and she said oh your not my table so I don't know and she ignore me after that. I guess she told the other girl that I had ask about our order and the other girl came and ask us if everything was ok. I told her to please check if our order was almost ready. 20 more minutes and my moms plate came and she didn't wanted to start eating because my plate was not here yet. I told her to eat without me because my food doesn't seen to be ready any time soon, (25 more minutes) that when i had enough and what really made me mad was when I ask the other waitress if she could please bring me a plate to go for my mom and to please cancel my order and she said I don't know your not my table ask the other waitress. she is there for customer service and to serve the clients coming to the restaurant even if I wasn't her table you could at least had said ok. she is very disrespectful to other customer and customer service is all about making the client feel comfortable so they want to come back. so the other waitress came and I ask her please bring me a plate to go and cancel my order. then she try to bring my plate and I said I don't want just bring me the ticket. I felt the restaurant call the manager and I told him about the bad experience I just had in his restaurant he really needs to let them know how to treat customer I could not said nothing about the food because I didn't even had the chance to taste it. 100% sure I am not coming back to this restaurant this was my first and last time there. very very horrible experience

E
4 years ago

Burnt the sandwiches I ordered to go. They made s...

Burnt the sandwiches I ordered to go. They made sure the bag was tied nice and tight and put napkins over the top so I didn t notice it till I got home. Contacted management and heard nothing.

Ristorante Luna Rosa

Ristorante Luna Rosa

4.5