RESIDENCE INN MISSION VALLEY

RESIDENCE INN MISSION VALLEY Review

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4.2
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B
4 years ago

As usual we weren't disappointed by our stay at a ...

As usual we weren't disappointed by our stay at a Marriott hotel. It's San Diego which is by nature layed back and casual but the staff is still welcoming and caring. Nice that even the single bed room has a separate bedroom and living area.

J
4 years ago

Great hotel. We stay here often when visiting san ...

Great hotel. We stay here often when visiting san diego and it's always been a great visit. Breakfast is decent but free which makes it great. Awesome pool for very little ones. Suites are clean and have plenty of amenities for a few days stay. Highly recommend this place!

s
4 years ago

minus the whole virus inconvenience impacting the ...

minus the whole virus inconvenience impacting the extra amenities the staff if very friendly the only other issue I had was when I got out of the bath there was paint strips that had peeled of from inside the tub on my back and in the water because apparently we give the inside of tubs a fresh coat when bleach and other cleaning supplies dont work who knew. Overall still very happy with my stay.

L
4 years ago

I previously did a quick review of this location w...

I previously did a quick review of this location whereby my focus was primarily on the people of which all of them appear to be exceptional. The units themseIves are a different story. We (my significant other and I) have stayed here for 6 mos and because of the covid 19 virus issues it has been cleaned only once and we clean it.The furnishings and unit are in need of a complete redo. With 6 months and lack of amenities we still pay their low rate (without taxes'as per code) and no discount for a total of $27,000!! Until Saturday we had never been given a bill. Since I felt the charges to my card were high I asked. Well, they were adding in a cost of $20 per night for parking although our rate as quoted never mentioned that "extra" which totals $3600 for the period we have been here! In effect over $30,000 even though our stay has been continuous. In their advertisements they say the rooms are left vacant one day between stays. If the condition of the unit were better and on a continuous basis the rate is high. I have a situation caused by a fire set by an individual as part of a group who are being vindictive thinking I had done something that I had not.

J
4 years ago

My family and I booked the family suite this past ...

My family and I booked the family suite this past weekend. Room was clean, comfy, and price was convenient! I would have given 5 stars... However, the free breakfast is not worth it. The food looks like "display" food. Our food was cold, and gross, the choices few. We had to fork out extra money and ordered from Kings Diner close by.

M
4 years ago

I generally choose Residence Inn when traveling wi...

I generally choose Residence Inn when traveling with family. I appreciate the additional space offered and found the rooms to be consistent with my expectation. The check in process was easy and although I do not like having to pay for parking it has be nice to know that there will not be more vehicles than guest rooms. The rooms are Marriott rooms, I like them, but it is absolutely predictable. The breakfast had more space and tables available, but it is likely a result of the brand of hotel. Regardless it was enjoyable and made it feel less cramped while eating. The food is the same hotel fare although this location does have the "mini waffle iron"which is pretty awesome if you want some waffle without needing to dedicate a while plate to just the waffle. I found the employees at this location to be courteous and helpful when contacted and tolerant of my children behaving like children, not perfect but also not malicious or deliberately foolish. I would return to this location the next time I visit San Diego.

K
4 years ago

Cute

S
4 years ago

Great experience. Room was clean and included a sm...

Great experience. Room was clean and included a small kitchen and appliances. We were also provided with a pack n play for our baby to sleep in. Breakfast was served daily, buffet style in the lobby. Large variety of food and drink to choose from. There is a large pool, jacuzzi and kiddie pool - all of which are heated. Staff is very friendly and helpful.

j
4 years ago

The gentleman that checked us in, Manny, was exact...

The gentleman that checked us in, Manny, was exactly that, a gentleman, very professional, very helpful, and very kind. I checked in yesterday Friday June 14 and we are checking out June 28, so far I could tell you that every department we have encountered are amazing, especially the older lady that brought us extra pillows and the young man at the breakfast area Joe, you cannot find better service of any sort in any hotel.

C
4 years ago

Not very clean at all. Stains all over the carpet ...

Not very clean at all. Stains all over the carpet and an elevator that doesn't always work. One of the worst mattresses I've ever slept on, and a housekeeping staff that relentlessly knocks on your door everyday at 9 am without fail! It's almost like they don't assume people on vacation stay here.

Q
4 years ago

It was nice. Inside and out. The staff were friend...

It was nice. Inside and out. The staff were friendly, helpful, and respectful. They practiced social distancing and provided the essentials via a bag left outside our door. I give them 4 stars. If they would have allowed the flyer girl to give us a flyer for food, and if they had rules/guidelines regarding pets that try to attack people, then I would have happily given 5 stars.

G
4 years ago

Despite a little mix up with confirming our room, ...

Despite a little mix up with confirming our room, things got straightened out and we thoroughly enjoyed this property. Staff really matters when picking a hotel and you will not find friendlier, more customer-service oriented staff than here. See you next time!

j
4 years ago

Rooms are clean, customer service was outstanding....

Rooms are clean, customer service was outstanding. If I could gripe on anything it would be the beds.But it's hard to please everyone. I prefer a more conforming bed is all. Overall great experience. Allot of hotels make everything so difficult to protect themselves. This place really cares about the customer.

M
4 years ago

Residence Inn by Marriott never disappoints. Rooms...

Residence Inn by Marriott never disappoints. Rooms and beddings are clean. Free breakfast area is wide and open with a kid's area. Only knock on this location is that it's not as nice as the other newer Residence Inn's that we've been to.

K
4 years ago

How sad. A Platinum member for years, who rents a...

How sad. A Platinum member for years, who rents a senior rate room, gets bumped tonight as they are oversold! The onky reason i gave 2 stars is because they found another hotel brand. Furious with Marriott!

A
4 years ago

The staff is very friendly,appreciated the free fo...

The staff is very friendly,appreciated the free food.
Housekeeping is the reason for my rating it was hit and miss and not consistent. After being gone all day l would walk in to a unmade room, no clean towels,bed unmade you get the picture??

B
4 years ago

Meh. Asked for a high floor, was given a room on t...

Meh. Asked for a high floor, was given a room on the ground floor even though the hotel was only half full. Parking lot was full of construction equipment and most of the actual cars were parked in two spaces each. Parking costs 16.00, I expected to not have to shoehorn my car in the only 3/4 of a spot left. The room was ok, except the AC sounds like an idling freight train, and obscenely bright lights are mounted inexplicably directly outside the window, which has curtains that don't close. Lastly, the walls are very thin. I could hear everything the people in the room next door were doing. I wish I could unhear it.

P
4 years ago

Nice rooms. Dont count on getting your items back ...

Nice rooms. Dont count on getting your items back if you leave behind. I returned back to the hotel after 30 mins from check out and they told me that they could not find my headphones I left on the bed. I'm an Ambassador too. SMH

V
4 years ago

The only reason I don't give five stars is because...

The only reason I don't give five stars is because it was difficult to connect to their WiFi during my stay. I look for WiFi in a hotel when I book, especially in today's world. I have to be able to post reviews, check my social media and communicate through email. Otherwise my stay at this hotel was perfect.

B
4 years ago

Our room was strategically placed under the stairs...

Our room was strategically placed under the stairs, next to the gate into the courtyard, and next to an entrance. When we asked to move they were full but online you could still book a room. The room had stains but at least the associates were courteous.

A
4 years ago

The Best People work here! So friendly (genuinely)...

The Best People work here! So friendly (genuinely) they all seem to enjoy working here and it shows...that is awesome in my book. Every breakfast has been phenomenal...I'm having 2nds on the fresh fruit!
Thank You housekeeping ladies so accommodating .

A
4 years ago

The only thing i dont like so far is that you have...

The only thing i dont like so far is that you have to pay 20 dollars each day for parking,but the website i used to book this hotel did not said anything about paying ,they should let people know that way it wont be a surprise,i just check out today and i didn't like the breakfast everything was very cold , for me i like warm food so its everyone taste but i wouldn't stay here again for this two reasons , i book thru hotels. Com

S
4 years ago

Set off the 8 freeway and you don't get the noise....

Set off the 8 freeway and you don't get the noise. Nice pool and spa. Clean. We had a 2 bedroom, 2nd room has bunk beds, understand the light switch at the side of both top and bottom bunks, but can see kids flipping them on and off all night haha. No views of anything special. Great location with malls and beaches close by. We would stay again.

T
4 years ago

Loved this hotel, very good place. Breakfast was ...

Loved this hotel, very good place. Breakfast was awesome, people at the desk really want to have a good time and feel comfortable (Ryan is great), and the rooms are clean and big and always stocked with amenities and coffee. The location is perfect, very central to everything. Parking is available, the pool is nice. I would and will always stay here when in San Diego. Great place, definitely a top choice.

J
4 years ago

Great stay with the family. We stayed there for th...

Great stay with the family. We stayed there for three nights when we had our place tented for termites. The staff was wonderful and the location is great. We turned it into a mini vacation and spent days at the Zoo and SeaWorld. Discounted tickets were available on iPads in the lobby which saved us time and money getting into the theme parks. Night time in the lounge area was great with the free beer and wine and we even made it to the pool a few times. The experience there was very enjoyable and we would recommend this property to anyone coming to San Diego.

B
4 years ago

The Residence Inn by Mission Valley has been an ou...

The Residence Inn by Mission Valley has been an outstanding experience, thus far. The accommodations have been very comfortable and relaxing. The extra care in making me feel like a special guest is overwhelming. The staff has been professional, courteous and helpful with all my needs and concerns. Check in was smooth and the front desk agent was very helpful and patient. Lastly, special thanks to Ellie Hess, sales Manager, who has been amazing. She has made my stay very enjoyable through her sincere and likable personality and positive communication. Through my entire experience with Ellie and her wonderful staff I will recommend the Residence Inn by Mission Valley as a top choice for my organization in the future.

N
4 years ago

The high speed internet sucks here. Yes, The one y...

The high speed internet sucks here. Yes, The one you pay for... "the higher speed with a price tag." I can't even stream a movie without it pausing 10-100 times for a decent feed. Fix this please, it's 2018 get on the ball with technology. My 4g streams faster. Everything else was great..... But for the price of Speedy internet is a joke.

L
4 years ago

great staff good service n food love there daily ...

great staff good service n food love there daily weekly social mix great way to unwind after long day at work the only con is gym is very dated n small two elyptycals n two treadmill but grounds n staff are very nice

RESIDENCE INN MISSION VALLEY

RESIDENCE INN MISSION VALLEY

4.2