Residence Inn Fairfax/Merrifield Reviews

Mike the bellman was the greatest thing about this hotel! So wonderful. Thank you Mike for your amazing service

Super friendly staff with clean but slightly dated rooms. Free breakfast everyday with a happy hour during the week.

I had my 'crew' with me. The two bedroom suite was fab' and met all our needs!

Excellent. Great front desk clerk. Chris and Eiman awesome

Great reception with complimentary drinks and dinner. Clean room and hospitable staff. No complaints

Great hotel! Location was very convenient for work and entertainment. The bed was incredibly ccomfortable, the staff was friendly and helpful, and it was very
clean. The rooms are very spacious also. It was a great stay!

Excellent service and very nice rooms. Layout of the room was nice and very quiet. No disruptions at all. Very nice stay.

The hotel is really great, me and my family loved it. Our bedroom was nice and clean, two rooms connected with a living room and a kitchen. The hotel provides coffee (regular and decaf) and popcorn. The breakfast has a good variety and is only 10 miles from D.C. The living room has a fireplace and a TV and in the rooms there are TV's and a extra blanket set if you need to setup a small bed for your child. Near to the parking lot of the hotel there are chinese restaurant, CVS, and other stores that you can reach in a very short walk.

Clean comfortable suite. Exceptional breakfast & courteous service where they take the time to listen & address your concerns & needs in a timely & professional maner. An added plus was the happy hour on Monday, Tuesday & Wednesday evenings where they offer free beer & wine with a tasty light dinner offering. Definitely worth a visit.

Great hotel & room. Only downside was a crowded breakfast room.

We stayed here for one night on Christmas Eve 2017 and it was a very good experience overall. The suites are very spacious, with the bed and bathroom in their own dedicated room (kind of like a Junior 1br apartment). Excellent staff, plenty of free parking (with an underground garage), very clean room, up-to-date furnishing and a comfy queen bed is what we experienced. Nice big TVs in both the living room and bedroom. Quite location (far enough away from Gallows Rd and the Beltway) made for a quiet night's sleep. The free breakfast is not bad and was a nice bonus, with a few hot items as well as the typical continental-type fare. This location is directly behind Yorkshire Center, with a stairway connecting to it via a breezeway, so you can there is a CVS, Aldi Grocery, Starbucks, and about 4 restaurants practically next to it - Also, about a 5-10 min walk to Gate House Plaza, which has a UNO Pizzeria, Sweetwater Tavern, Panda Express, Chevy's and a Wendy's. Short ride to the Mosaic District, Dunn Loring Metro and INOVA Fairfax Hospital. If we need another hotel room in this area, we would definitely make this our first choice.

Friendly staff, convenient location. Also nice that they have breakfast and dinner that includes beer and wine.

The room was very nice and clean. Breakfast was limited but good and the customer service was excellent. The lady who the breakfast was a hard worker and was very nice. I would highly recommend this place as it also located next to a small plaza for convenience.

Always a good experience when stay at a Residence Inn. This location is close to great restaurants and shopping. If we're in this area again, we'll stay here.

Friendly staff, practicing safe social distancing, the rooms are clean I'd have given it 5 stars but our room needs some paint touch upstairs and other minor fixes. Love their beautiful hydrangeas planted around the courtyard!

My flight was cancelled and after midnight they were very accommodating to check me in. The gentleman at the front desk was friendly and the bed was comfortable. Checked out around 7am the next day so did not get to experience the broader facilities but my short stay was a pleasant one.

Clean, good location close to the hospital and a nice little pool.

Nice and clean and with almost all amenities for families. Staffs are polite. And this is recommendable to everyone. I am sure this place is my priority again next time.

I stayed here 2 weeks for a work retreat.

pros: free breakfast, spacious rooms, free shuffle to metro and shopping, managers happy hour m-wed evenings, Starbucks in walking distance.

Cons: Maid service does a scratch the surface cleaning job. I had stains on my bathroom counter and had to ask them to do a better job of scrubbing it off. At the managers happy hour you re limited to two drinks - beer or wine- and the wine is poured sparingly. It s also advertised as off the grill but it is not grilled food.

The conference room was freezing but I don t think that s the hotels fault. There is a grill on site. The pool was not open. A few kids were playing basketball. WiFi is not that great, being a hotspot.

Love to stay here when I travel for work. But honestly, I saw tons of people here with their kids on vacation too.

Very nice rooms and beds. Kitchen was a big plus too. Needs more outlets

Not a bad location ,the staff can be a mixed bag. We had a male that would not allow our floor selection. He told us that the hotel was booked up and that we had no choice. The parking lot was very empty at that time. With this middle eastern male first come first serve means nothing. If I didn't know better I would think he gets a kick out of discriminating against certain groups of people. I felt no need to complain as I've been to this location twice. This guy wasn't working there the first time. With his lack of hospitality I'm sure he won't be there next year.

Huge shout out to Eema! She a very kind and helpful person. When I arrived the system was down and it seemed like it was only her and the housekeeper running the whole show. Eema kept her cool and assisted everyone as best as possible. Great experience overall, will definitely be back when in the area.

offers nice secure underground parking area with multiple elevators ... great option during inclement weather.

Great friendly staff. Excellent breakfast. Definitely will use again

Stayed 2 weeks in the Virginia/DC area at various hotels and this was the best place. Seriously love this place! Has everything you expect from a Residence Inn and more. The staff was extremely friendly. Our room was so comfy. Definitely looking to stay at this chain every time we travel from now.

Wet here for a seminar. Room worked well and staff made sure we had everything needed.

Helped us with rooms and transportation for medical treatments. Great rooms and service.

The room was a great space. If you are a night worker and sleep during the day, mention that at check in. They will try to accommodate a quiet location.
Breakfast was good here and the lobby is a nice place to gather. Fireplace and TV in one area and a quiet conversation place close by. Basketball and corn hole were a hit too! The evening reception was fair, but free food is always appreciated.

Nice clean rooms. Good staff. Basketball rings for the kids. Open and covered parking, good location, lots of places to eat nearby and 24hrs CVS pharmacy next block. Staff was very helpful to get our two rooms next to each other.

Nice place, staff is really friendly and approachable.

Stayed here many times, always comfortable with a great staff.

Good place to stay, unless you are hard to please and high maintenance.

Room was fantastic for the price, staff was friendly and breakfast was great.

Very accommodating. Hot breakfast in mornings, mixers w free alcohol in evening. Close proximity to Tyson's corner - for amazing dining options. Local restaurants and shopping adjacent to hotel as well or you can have just about anything delivered to your door. Because to tip your room attendants!! They'll leave you tons of extras!

Good place. I use it for training stays in DC. A little bit old, but the staff and attention are unbeatable. The staff speaks mostly Spanish.

Clean hotel, watch out for the mosquitoes if you sit outside.

The furniture and facilities are dated but the staff tries extra hard to makeup.

A lot of hotels in this category offer things like nicer bedding and towels---this hotel is stuck in the dark age with respect to that. Also, the TV is an old CRT and most of the furniture is just really really old. The breakfast is okay. The coffee is pretty bad. The eggs, potatoes, and everything are just the same day after day and are just the typical poor-quality institutional variety. The phones do not have direct incoming lines which would be nice for an extended stay establishment. The largest problem here is the internet. There is wifi only in the main areas although it's somewhat accessible in some of the rooms. The internet, during peak times, slows to dial-up speed. It is readily apparent that they don't have enough bandwidth.

On the other hand, the staff, from the front-desk to the housekeeping go out of their way to make your stay as homey and enjoyable as possible.

Finaly, the really sould consider a shuttle service to the Dunn Loring Metro Station.

Seems to have great amenities and is a great location for the price!

Very Nice hotel, Staff are all very nice and friendly

Great complimentary breakfast! Very nice 6 person studio suite. Great price

This is a subpar residence inn. Very old rooms and our phone, fridge, and AC were all broken.

Big beautiful rooms, great service, breakfast could've been better, but overall great experience

Excellent service. The room was great as well. The concierges were all very nice and helpful. Would definitely recommend this hotel to others.

Last time I visited the Hotel about 5 years ago. Since that time the Hotel was completely renovated. It looks great and comfy. I really enjoyed my stay.
They have brand new kitchen appliances, new carpets, and etc., and even fire place.
Nice location - close to bus stop, complimentary a-mile-around van on request (to Dunn-Loring Metro Station), 50 meters from shops and dining shops.
The hotel staff is brilliant. Always polite and provide with solutions on any kind of requests.
I definitely recommend the hotel!

Perfect for what it needed for me to do. Once I laid my head to rest that was all she wrote. Clean and enough for me

Stayed here one night - extremely friendly staff and a solid place if you have business in the area

Nice staff and love the free breakfast every morning!

Best hotel i have ever entered and there is a swimming pool and a small gym and a basketball court and the hotel room is big

The room was clean. The desk clerk and staff were very polite and helpful. Overall a great place to stay.

My room was clean and comfortable, the staff were all very friendly, and breakfast was great with a ton of options!

Very clean, and quiet location. We stay at Marriott all the time and this was one of the better ones we've seen.

Great location, friendly staff. Clean, comfortable rooms. Free breakfast, great amenities. Would definitely stay here again.

The rooms were decent and clean, but the staff is rude and lazy. If you ask the person at the front counter for something, they'd tell you to go find a particular person to tell, instead of doing it themselves. This happened with multiple front desk workers. Apparently they aren't big on doing their jobs, and try to outsource it to you.

Definitely could use some repairs. Overall okay 3 night stay but could have been better. I'm a platinum elite member and Residence Inns are my usual go to hotel.

Pros:
- Staff was accommodating and friendly. I requested an early arrival and two bedroom suite upgrade and Brittany at the front desk was really awesome about it.
- Free shuttle service to the metro, make sure to schedule and remember that it only runs hourly.
- Free parking
- Dog friendly

Cons:
- Room smelled like mildew, I think it's because the air conditioning kept leaking onto the carpet.
- Other maintenance issues included the shower head that leaked, bathroom door that didn't lock, the entry door handle kept jamming, lightbulb in fridge was just hanging, I kept accidentally hitting it and broken windows.
- Breakfast on weekends was a circus, staff couldn't keep up with the demand.

This is a warning to anyone considering staying at this hotel or any Marriott in the future. Keep your belongings safe with you at all times and follow the maids and maintenance workers that come in your room and never let anyone enter when you are not there! We learned this the hard way. My family and I stayed here as we were in transition to another country and in a span of four weeks the workers managed to steal my child's tablet and my entire 6x6 jewelry box! We reported the tablet, at which point they tried to compensate us for the amount, and a few days later my jewelry box was stolen. Read the Virginia laws carefully, because the corporate world has made it very convenient for hotels in Virginia to not compensate for jewelery. We lost invaluable things, and all they said was, essentially, oops! Oh well! They provide no safes in the rooms and, conveniently, have no cameras anywhere. Apparently a while back they had an individual living in the stairwell who eventually gained access to one of the rooms and stole someone's belongings...you would think they would installs cameras in the hallways after this, but nope! We filed a police report, but who knows if/when they will have time for yet another "file." Marriott's corporate office called us and regurgitated the Virginia hotel regulations and, in an accusatorial manner, boldly suggested that the fault was ours. Seems that the law is on the corporate side, and they will easily wash their hands off any wrongdoings. Learn from our mistake and if you are traveling with valuables stay at a hotel that has a safe in the room, and as another added safety measure get one of your own cameras and set it up by the door to monitor who enters your room. You can't be too careful, and unfortunately, Marriot couldn't care less what happens to you. Marriott should be ashamed of themselves for conducting business in such a manner as to treat their guests like cattle. We spent thousands of dollars at this hotel, and were robbed of thousands more, and Marriot is a disgrace to how a hotel should be.

Room was clean and spacious, although the bathroom smelled a bit off.

Friendly staff and nice, clean rooms. Will be back again.

Staff was pleasant. Good breakfast. Newly renovated.

Comfortable, clean reasonable rates and quiet. Perfect.

Excellent place to share with family. The attention is quality, the staff is friendly from the manager and all his team.