Rent-A-Center Corporation

Rent-A-Center Corporation Reviews

Reviews 10
1.3
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I just called corporate office to explain what you...

I just called corporate office to explain what you advertise on the internet different from the store. The gentleman said you have to take it up with the store. Why have a corporate office if people from corporate are going to be rude. This is how businesses go out if business not nice and friendly at all he actually hang up on me. You call that professional get your people to do a better job. As a company 1.6 rating won't cut it. Keep up the horrible service I will turn my equipment in. Never had a rude corporate office to be rude to me. Horrible service bad for business .

Digital care was horrible to me. Did not care what I had to say

The manger Brittany in the salisbury nc store was ...

The manger Brittany in the salisbury nc store was so mean I had been exposed to covid-19 and had to be out of work for 2 weeks so I called her what was going on she treated me awful I called customer service they were willing to work with me Brittany said to me customer service doesn't run my store than told me they would pick up my washer I asked how Much I owe she doubled the price she is still going to charge me until June 4th and she said even if I make payment she would be picking it up cause I am 12days late and she said no communication even though I spoke with her and customer service many times and had ticket numbers where I spoke to customer service because again she says customer service does not run her store I just went

back to work this week and was willing to make an arrangement but she was not

They were great until we told them we made a dupli...

They were great until we told them we made a duplicate payment and wanted one of the payment reversed. Called 3 times talked to store manager twice. They said it ll be revered within minutes. Both payments posted to my account 3 days later. Called to tell them that it posted and he told me he had the receipt for the return in the store. The most rude employees I have ever had to deal with. I blocked them from the debit card so any payment I make will be in person from now on! Columbus Ohio Hamilton Rd

The store on Richie hwy Glen burnie md. The store ...

The store on Richie hwy Glen burnie md. The store associate chantel is very rude. She has a nasty attitude. She do not know what people are going thru. She calls from her personal phone for payments. I saved the number. Then charged my moms card who was helping me one time and said it wasn t charged and said maybe I can t afford it. We make ur 10 hr paycheck she needs to be fired for her nasty attitude.

Charlottesville va. Office is the most unprofessio...

Charlottesville va. Office is the most unprofessional place I have ever dealt with . We have purchased several.items spent thousands of dollars we have an awesome payment history with a dew slips . Rochelle showed up.at my door cursing and demanding to be let in . Very very unprofessional and not smart at all.on her part . Terrible people to deal with!

Order a bed set that took 12 weeks to come in. Whe...

Order a bed set that took 12 weeks to come in. When they dropped it off they let me know the night stand came damaged and they ordered a new one and that I would be able to keep the damaged one free and get a new one. I was more then happy to do so. When I opened the big dresser and mirror those were also damaged. The dresser was scuffed throughout and had some deep scratches the mirror had 3 stripped screws and was lose on the top because of it. I immediately called rent a cent the next day and let them know. They came out inspected everything and put the mirror on for me. They let me know they'd order everything new and would switch out all the damaged furniture when the new ones came in. The only thing that was not going to be returned was the bed it had no damage. My monthly payment is $270 and each month for the past 6 months I've asked about the new furniture. I recently started a new job and haven't been able to go in to make my payment so of course I've been receiving phone calls every day. I asked my partner to give them a call or go make the payment he called them on a Friday and let them know he'd be in that next Monday he then asked about the furniture we haven't received and they said they are barley getting in shipments they ordered in June and that it could take up to a year. Today when he went in to make the payment he asked for the manager to ask about the order and she literally put in the order while she was talking to him. I don't know what rent a center thought or why they think it's okay for them to take my payment for damaged furniture when they haven't even made the replacement order.

Everything was good until we notice after we paid ...

Everything was good until we notice after we paid everything off early that they didn't ask if we wanted to keep paying for the insurance like they did the first time we bought from them. Instead just continued to take the money out of the bank. I feel like that is straight up stealing from your customers

Rent a center in maple heights oh canceled my orde...

Rent a center in maple heights oh canceled my order after starting to assemble it then told me they will start my refund and kept trying to take payments from my card afterward and I don t have any merchandise from them that is stealing that is theft and that is a law suit

We have our dryer out service since November 2021....

We have our dryer out service since November 2021. And everything i ask about it we get parts on order. 6 months? Where is the part coming from? Now we want want pay off the contract but can't because our dryer is out for repairs?
Was told that the manager is working on it at that they would get back with
Me in a few days. Been a week still nothing ..
This kick the can public service sucks. Im rethinking my loyalty to your compay.
Thank you for your prompt response. The mater has been settled.

Rent-A-Center Corporation

Rent-A-Center Corporation

1.3