Great place to stay. Clean rooms, friendly staff. ...
Great place to stay. Clean rooms, friendly staff. Diana was great at the front and I felt comfortable asking for hotel related concerns.
Breakfast was awesome. Good taste .. Presentation ...
Breakfast was awesome. Good taste .. Presentation and plating I give them 100000000 stars
I meant to give them a 5, not a 4. This is to fix ...
I meant to give them a 5, not a 4. This is to fix my mistake and review.
Great hotel. Great assistance. Very helpful custom...
Great hotel. Great assistance. Very helpful customer service at the counter. Thanks a lot
Rooms are due for a facelift but excellent and kin...
Rooms are due for a facelift but excellent and kind staff.
It looks grate, but we found some golden & black h...
It looks grate, but we found some golden & black hair hope so on the sheet.
Good location and nice hotel. Modern looking decor...
Good location and nice hotel. Modern looking decor. Service was good.
Rooms are great, staff is fantastic. Front desk s...
Rooms are great, staff is fantastic. Front desk supervisor Ryan was very helpful and informative on facilities. Made you feel like a home away from home...
Good hotel, rooms have been updated and much brig...
Good hotel, rooms have been updated and much brighter than before. Need better selection in lounge for food and bar selection needs a significant upgrade on alcohol selections.
Quiet...clean...bed was amazing! As well as the co...
Quiet...clean...bed was amazing! As well as the comforter
Sign to turn onto the hotel was hard to see. Room...
Sign to turn onto the hotel was hard to see. Room was nice but was only in for a short time.
Was there a very short time because my flight was ...
Was there a very short time because my flight was delayed. Rooms were nice and everyone was friendly.
Very nice place, though I went for a meeting so I ...
Very nice place, though I went for a meeting so I don't see much
Located at prime spot and easy to locate. Good hot...
Located at prime spot and easy to locate. Good hotel.
The concierge was very helpful. Host was excellent...
The concierge was very helpful. Host was excellent.
Restaurant is pretty good. Hotel seems dated, but ...
Restaurant is pretty good. Hotel seems dated, but lobby is updated and trendy.
Rooms are really good. Parking is free. No complim...
Rooms are really good. Parking is free. No complimentary breakfast. Definitely recommended if you are looking to stay around Woodbridge.
Our Christmas party was in the Gold Room. It was s...
Our Christmas party was in the Gold Room. It was small and very hot. Food was good though.
I should have been worried when a lady was screami...
I should have been worried when a lady was screaming in the parking lot when arriving. Anyway check in and room is ok and turn on the ac. Come back a few hour later and the room has a really bad musky smell. I tell the receptionist in lobby and she says maintenance will come but they have no other rooms yet the parking lot was empty. Well maintenance never showed up. Go to check out the next morning and mention the issue and the they could care less. Will not be coming back.
Parking was not a issue. The ballroom was kinda...
Parking was not a issue. The ballroom was kinda small but I think it fit the event. Room was clean and food was good. Staff was nice and ready to serve
Very run down rooms, but I hear they're renovating...
Very run down rooms, but I hear they're renovating so that might change, and also quite dirty. For some reason they do not have wheel tracks for the curtains across the whole window so not only did it feel like people could see into my room, but I also had the outdoor lights keeping my room bright at night. My room was on the first floor and I was able to hear the lobby music all night as well as the heating unit (or something else that made a constantly repetitive grinding sound) and they kept me awake for a long time. I was here on business so unfortunately I was unable to switch hotels, but I'm very disappointed.
Beautiful atmosphere. Friendly and helpful attenda...
Beautiful atmosphere. Friendly and helpful attendants. I was there for a professional event struggling with my equipment and staff assisted me without me even asking. All around a great place to have an event or conference.
Great place to go kind staff great pool great room...
Great place to go kind staff great pool great room service
We travel about 40 weeks a year and most of the ti...
We travel about 40 weeks a year and most of the time try to find a Marriott. That said, I ve held a couple of events here in connection with companies I work with and this is one hotel that far misses the mark in terms of service.
The location is convenient and the decor is good but the service on every front is so far lacking and does not represent the Marriott that I know.
From the front desk, to Housekeeping, to the restaurant, it often lacks in both sufficient staffing and kindness (that s not to say all staff is unkind... but as a whole it s lacking).
This is often a reflection of underdeveloped leadership and/or ownership aptitude but is easily fixed with training and awareness.
I wish his place good luck but this is our last trip/event here.
I should have known right from the start that this...
I should have known right from the start that this was not going to be a good experience. During the reservation process I had to yell for the woman taking my information to hear me and she also had to yell because of all the background noises and laughter of her coworkers.
The lobby was nice but my room was horrific. For a $300 one night stay I received the following:
Cob webs hanging from the ceiling.
A slow draining tub with 3" of water around my ankles during my shower.
Sand paper quality towels and wash cloths
Large unidentifiable stains on the furniture.
A front door with a gap wide enoughto see into the room from the hallway with the door locked.
Cheap motel quality mattress that feels like the floor with springs.
Stay away from this place. Its definitely not worth it.
The amenities for Marriott Platinum Members (expre...
The amenities for Marriott Platinum Members (express lounge and concierge lounge access) is great, but hotel overall definitely can use a refurbish.
Currently going through some renovations so expect...
Currently going through some renovations so expect some noise early AM.
Best:
Multiple restaurants in the lobby
Huge gym
Good:
Room amenities
Indoor and outdoor pool
Close to good restaurants and shopping
Bad:
No hot tub / spa
Dirty in room carpet, walls, no outlets on or near computer desk.
Nice spacious room. Tons of parking. Located near ...
Nice spacious room. Tons of parking. Located near a lot of restaurants.
Nice rooms and amenities. Elevator could use a lit...
Nice rooms and amenities. Elevator could use a little help, but overall a good stay.
Friendly staff, well maintained rooms, and lounge ...
Friendly staff, well maintained rooms, and lounge with drinks and snacks for Marriott Rewards members make this hotel a great choice!
Went for a training class. The facility was nice. ...
Went for a training class. The facility was nice. Conveniently located on route 1
Was here for a conferenxe, space was nice and food...
Was here for a conferenxe, space was nice and food was good
Nice place, updated, but odd layout. Got a bit los...
Nice place, updated, but odd layout. Got a bit lost and ended up in an adjoining office building. Had to exit the building and walk all the way around the parking lot to get back to my car.
Great convenient location and the ambiance is grea...
Great convenient location and the ambiance is great. Located next to a big shopping mall so easy to get things done. Big pool.
I gave The Renaissance 5 stars mainly for the qual...
I gave The Renaissance 5 stars mainly for the quality for the price. We recently stayed two separate nights for lacrosse tournaments. Although we were about 30 minutes away from the fields while others paid more to be closer, I am so glad we did. The hotel is large, classy, yet modern and fun. Parking and access to room was a breeze. Hotel staff was efficient, extremely friendly and helpful, the rooms are stylishly decorated and include Aveda grooming products, and bottled water to brew the delicious coffee that comes with the room --usually I don't even drink "hotel room coffee" because it's so disgusting! Last but not least, the buffet, (not a big fan of hotel complimentary buffets due to food sitting out and limited choices and assistance) but this one is phenomenal! The chef makes waffles, omelettes, and happy families to order! Fruit was fresh and there was a large variety of both healthy and decadent breakfast foods to start your day off right. Even the wait staff was attentive and friendly, bringing you freshly pressed OJ and more delicious coffee! As long as this place maintains high standards with the upkeep and cleanliness of their facilities, food, and staff, I would highly recommend staying here if you are headed that way!
Room adequate for night stay. Premises safe and ma...
Room adequate for night stay. Premises safe and maintained. Only issue was there wasn't a mini fridge in the room.
there were roaches on my pillow case and there see...
there were roaches on my pillow case and there seem to be an infestation because I saw it also in the shower and the hotel lobby wall, I and my kids were afraid to go go to sleep , I also saw rats outside.
Went for a holiday party. Food was cold but good a...
Went for a holiday party. Food was cold but good atmosphere
Had dinner at 9 City restaurant within the Renaiss...
Had dinner at 9 City restaurant within the Renaissance Hotel. The food was good but a lot of popular items sell out quickly and may not be available.
Made 3 reservations with king beds and adjoining r...
Made 3 reservations with king beds and adjoining rooms. They confirmed with us and the when we got there none of that happened
Excellent staff and the facility is good too. They...
Excellent staff and the facility is good too. They have a great breakfast/ brunch to wake up to as a traveler!
Horrible air conditioner...either it would get too...
Horrible air conditioner...either it would get too hot or too cold. Rest was ok.
For full disclosure I didn't stay at the hotel as ...
For full disclosure I didn't stay at the hotel as a guest. I attended a company function. Yet, I'd be remiss if I didn't comment on what I experienced. The lobby is comfortable and pleasant. The stuff is friendly and professional. There's plenty of parking and the parking lot is well lighted. The hotel is right off route 1 South and a few feet from the Garden State parkway North
This was one of the best hotels I've ever stayed a...
This was one of the best hotels I've ever stayed at. Really nice rooms and staff was very friendly. Ayanna at the front desk was very friendly and helpful. If I'm ever in town again I will definitely try and stay here again
This is a decent hotel and was remodeled not long ...
This is a decent hotel and was remodeled not long ago. The restaurant and bar leave a little to be desired but the rooms are nice albeit typical. The location is fantastic with lots of dining and shopping nearby.
Everytime we stop at the bar for coffee, the barte...
Everytime we stop at the bar for coffee, the bartenders are always nice.
Hotel is in a great location but its getting long ...
Hotel is in a great location but its getting long in the tooth. Could use another renovation sooner than later. This place is really popular for weddings and can be loud.
Fantastic experience. A young man named Ryan was e...
Fantastic experience. A young man named Ryan was extremely helpful. My daughter has a seafood allergy and he made sure all was well with our meals. I will definitely be back.
Needed to find a decent hotel to stay one night in...
Needed to find a decent hotel to stay one night in central NJ on Saturday 8/19/17. Came across this location which was great as it was 15-20 min away from two family events. Hotel was easy to get to from DC (driving) and sufficient free parking. Check in was quick. Our room was located on the first floor right next to the swimming pool area. You could hear noise from the pool area but that was ok as we would be using the room late and leaving early (we checked in at 4pm to get our key and turned around and left right away to the family event - returning about 11pm). Room (King size bed) was clean and decent. Bathroom was clean. As a Marriott Rewards member, we received passes for the free breakfast buffet. Took a little longer than desired to be seated but breakfast was good. Check out was easy. What I would like to really thank the staff for concerns my camera bag I left in the room. Didn't realize I left it till maybe 3 hrs after we checked out. Luckily, we were still in NJ. Drove back and explained to the front desk I think I left my bag...lo and behold, they had it behind the counter! All I kept thinking driving back to the hotel was replacing the $3K worth of equipment in the bag. Yes, totally my fault, but THANK YOU for the honesty of the Renaissance staff!!! I would gladly stay again, just would ask for a room not facing the swimming pool when being used.
Except for problems with the elevators and them no...
Except for problems with the elevators and them not having a gift shop on site for Tylenol and anticids the place was pretty nice
Nice room and very friendly and helpful staff. Ind...
Nice room and very friendly and helpful staff. Indoor pool was actually warm so my kids loved it!
I speak English and read Spanish at a second grade...
I speak English and read Spanish at a second grade level. Stop sending me Spanish surveys. Also don't like the fact that you ask if I work at the hotel. What only Latinos work at hotels.
Looks very decent hotel with indoor and outdoor po...
Looks very decent hotel with indoor and outdoor pool. Rooms are also spacious
Beautiful downstairs, nice pool looking from the h...
Beautiful downstairs, nice pool looking from the hallway but the first room had bugs. It was some big bug on the sheets and I had to take something and crush it. It was bug guts on the bed. So housekeeping came and saw it then they moved us to a different one and that had bugs too. The V.I.P lounge had expired milk that I also almost gave my 11 month old. Something said ask the guy how many times they check and he said they replace as they run out so when he checked he was like oh wow its expired. He told a young lady to get some milk so she brought back a cup of milk and said sorry. I really wanted to like this place and make it a staycation spot but I'll pass. My last straw was when I lifted the sheet up off the mattress and it was a lot of black feathers, thick layer of dust and I'm not sure what else it was but it was just gross underneath. I took my babies and left because it was disgusting to know we laid on top of that. They gave us a refund and she said she was surprised the bugs made it to the 2nd floor. All in all it wasn't a pleasurable stay due to bugs.
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