S

SHEAVON

4 years ago

Beautiful downstairs, nice pool looking from the h...

Beautiful downstairs, nice pool looking from the hallway but the first room had bugs. It was some big bug on the sheets and I had to take something and crush it. It was bug guts on the bed. So housekeeping came and saw it then they moved us to a different one and that had bugs too. The V.I.P lounge had expired milk that I also almost gave my 11 month old. Something said ask the guy how many times they check and he said they replace as they run out so when he checked he was like oh wow its expired. He told a young lady to get some milk so she brought back a cup of milk and said sorry. I really wanted to like this place and make it a staycation spot but I'll pass. My last straw was when I lifted the sheet up off the mattress and it was a lot of black feathers, thick layer of dust and I'm not sure what else it was but it was just gross underneath. I took my babies and left because it was disgusting to know we laid on top of that. They gave us a refund and she said she was surprised the bugs made it to the 2nd floor. All in all it wasn't a pleasurable stay due to bugs.

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