Remica servicios energéticos Review

The bills did not arrive at my apartment in Madrid and when I claimed them, I had the bad luck to run into an ill-mannered telephone operator. For the telephone service, the person who attends should be trained and, on the way, put in a suitable person for this purpose.

A serious and very professional heating company. Efficient and close to the customer. Thanks REMICA!

They have advised us different ways to solve the problem of networks that we have in the community, finding the best solution, we are delighted

Serious company, my experience with them has been very good.
They solved all my doubts and supported the recommendations I had of them with impeccable work and great attention to detail.

They work fast and well. We made an improvement to the pipeline network, they finished on date and we are very happy with the result.

I contacted them because they were looking for information on self-consumption and they offered it to me by email despite the fact that I was not their client and without obligation. I also found very useful information in their blogs on this topic and other data on energy efficiency.

Nefarious, as you have a real problem, take it for granted that they will not solve it

You can hire Light and gas with them. Happy with the attention received so far

I am a private individual and they have done an excellent job in my house. Very professional and installed equipment (central air conditioning) of very high quality. And all in a very reasonable time taking into account the level of work carried out by the installation.

I hallucinate with this company. They charge us a monthly heating paste, the radiators do not heat, we go cold and the hot water takes minutes to leave ...
A hoax

An eye of the face and when they want them. Disappointing. They know that when managing the building, there are few alternatives left and they abuse. There are smaller and faster and professional companies that do not go over and over like them. You see that there are plenty of customers and they treat you as a number, charging you twice as much.

Super customer service, qualified staff, 100% recommended service.

We have switched to Remica and have contracted the gas supply with them. Since then, we pay less on the bill.

Fast customer service, very professional, and efficient.

I have to be president of the community and face the change of carbon. I found them for all the information they have on Google and from the consultant to the technicians they treated us very well, we have noticed the improvement with the change of fuel. Very happy.

With the cold it is, thanks for having attended us so soon

I called them about a question about my gas bill and they explained everything very clearly. The attention was very good with companies like that

The truth is that I cannot complain the only time I have called you for a problem with hot water at the moment, the technician has come and they solved it quite quickly, so I give them a positive for their way of acting.

It is a super effective company, excellent professionals, that solve problems quickly. I recently moved to the electronic invoice; I should have done it before; Very easy to do and it arrives promptly.

First of all, the only qualifier I can think of, from the point of view of respect, is the lack of professionalism. Requests for repair are constant, and being a flat, the bills have an excessive price compared to the fudge they leave.

I am positively surprised at the treatment received by Remica. We had a problem with the air conditioning. I contacted them through Facebook and they responded to me in very short times and proposing a successful solution for the air to work correctly again.

Not expensive, VERY expensive, with bills well above the rest of the service providers, at least in my case. In an apartment of about 35 square meters, with two radiators of regular size and another three of minimum size, they charge the invoice for the rental of the "delivery" devices that they place in them, a whopping 31.8 per year, 0 53 per month per device. They also charge this rent both when the building's heating is in operation, and in the middle of summer, when the entire heating installation is turned off and these devices do not fulfill any function. To compare, keep in mind that the Iberdrola meter rental costs 8.76 per year (and unlike heating, this service is used all year). On the other hand, the gentlemen who come to do the performance checks could be more punctual and have more education when they have people waiting and someone asks about their delay.

I have been with this company for two years as a maintainer of my community, and the truth is that we have not had any problems. One of the things I value most is that whenever I need to contact them, I get it first, without going through automatic machines.

A great experience. From the first moment the treatment and attention as a client has been excellent

I have had a very easy deal with them and they have finished before the deadline. Every time they were going to do something they called me.

Francisco Andres and Juan Antonio are the best plumbers I've ever met. Formal, very fast, educated, experts in their profession. All perfect.

We have solar panels on the roof that work well. The truth is that we like being able to obtain renewable energy like this in my building, especially with the very serious problem of climate change.

I have been hiring Remica for several days, and I love how they managed everything, they were very diligent and responsible.

Very happy with the attention received. They have solved the quick consultation.

"I am very happy with the management of this company, we had a small problem with the installation of the boilers and just calling the Remica phone they solved everything at the moment. Not all companies attend you urgently and solve the problem so fast. Thank you! "

Very happy with the energy consultant. He has always attended us from ten and has been solving all the questions that have arisen. We are satisfied in the community.

I am American and I have been living in Madrid for three years. When I came for the first time, I didn't control Spanish very much and was nervous when paying bills in case I missed something or made a mistake. With the Remica bill everything is very understandable and I know where all the expenses come from and why. Also highlight the friendly treatment of your customer service department that is available 24 hours a day for any problem or doubt. I recommend your services 100%.

At first they explained to me that the building had solar panels to generate energy, I did not understand what it consisted of and I did not give too much importance to that value. But when it had been a few months and I began to compare the bills I appreciated that my building had them because I did not pay as much as in my previous house.

I did not imagine that thanks to solar panels I could save so much on my bill. In addition to that renewable energies are good for the environment. With REMICA solar panels we all win by saving more and the planet because we pollute it less.

I want to tell my experience with Remica, last week I went through the offices to ask about a thermostat that I have to change in the installation of my house, I was treated at the reception by a young guy, I think I seemed to hear that his name was Nacho. The attention was perfect, I left satisfied and believe me, it is not usual lately in any place. I wanted to congratulate the company for its good service. Thank you

We are always attended by the same heating maintenance technician, we all know him and we are very happy. He is very good professional, we are very satisfied with the service received.

I want to thank for the information received. I received an email asking questions about renewing my old heating system and they answered me soon and advised me well

They do not repair the breakdowns in a timely manner

That Remica collaborates with Educo seems to me a success, it shows that it is a committed company

I was recommended this company for the installation of air conditioning in my company in Madrid. I did not know them, but it was a very fast and quality service, and also very curious. I would definitely contact them again if another service arose.

After giving a breakdown notice four days ago the technician still does not call remica and the only thing they tell me they do not know anything that they notify the technician. That same one who does not get his nose out of doing his job? How many more days are you going to have without heating in the cold wave?

Having more sustainable buildings should concern us all. I understand that there are many people who do not think like that but there is no other. This company says it is specialized in energy efficiency. The truth is that when they came to make us a proposal to change the boiler they also explained to us how much we could avoid polluting gases. I like this kind of detail because it is how it should be, since we are loading the planet.

The treatment both by phone and by the technicians has been exquisite, we had a breakdown in the boiler and we were attended to very quickly. Very happy with their service.

Enter your energy efficiency blog. Send a question and they answered it without problem.

They processed the superfast discharge and without any problem. At the moment very happy with the choice, now we have gas and electricity with them ... When I see how they behave when faced with any problem, I may change my mind, because I have read everything - although the majority is good - but at the moment, I can only say good stuff so all great.

I am very satisfied with your service, they are very professional.

I have had a problem with the heating and they have solved it very quickly.The customer service department has been very kind and attentive. I recommend it 100%, very happy with the work done

It is the first time that I have experience with an energy services company that allows me to consult data from the remote boiler room and I can say that we are happy.
I thought it was something new and at first it gave me a little respect but the team has offered me very good technical support.
Above all, I highlight how they were able to propose solutions when things did not go as planned.

I do not usually write for positive things, as I think most of us, but I would like to congratulate you on the attention of Remica on the phone they gave us yesterday with a problem that was in the community of my aunt's neighbors.

My most sincere congratulations on your Remica Phone:)

I want to thank the technicians of this company of energy services for their speed, efficiency and good treatment. The last time they came to check the installation of our community of neighbors we were delighted.

They offered impeccable service and kindly answered any questions you had about the operation of the boiler.
A service with great quality and an unbeatable treatment. I am very happy

They are BAD BAD .... VERY BAD
REMITTELY BAD.
What should be a technical report with decisional consequences in the context of a community of owners is nothing more than a vulgar text full of ambiguities that does not contain a single technical data of the installation in question, that is, they DO NOT ASSUME ANY RESPONSIBILITY, WASH THE HANDS LIKE PILATOS.EN SUMMARY LITTLE PROFESSIONALS.

A technician came home I told him about the problem I had and he advised me not to change the air machine as I wanted at first because it was not necessary

I have read opinions of all kinds, I can only say that in my experience it is very good. They are great professionals.

For some time I did not run into professionals as good as those of Remica. They explained to me very well before what they were going to do in my heating and they worked great, I was very satisfied

Thanks Remica! To do the work we had to ask for a grant and they took care of all the paperwork and paperwork.

This year the operation of the heating on Calle Carabela 8-10 and 12, is being magnificent, thanks to the Management Team that makes it possible.
Merry Christmas

Excellent customer service when I called, I have been personally attended by no robot

The construction manager a 10. He has worked very well and they have done everything quickly. Good professionals.

Third time I put an issue for hot water and heating issues. 24 hours without heating and no one has shown up yet. Telephone support and incident management leaves much to be desired

The air conditioning reform is finished. We are happy that the deadlines have been met.

I wrote them on social networks to consult a question about heating and the attention was very good. Thank you.

Total satisfaction, very professional and competent, I felt attended at all times. Thank you

Thank you for being so efficient. Quality, price, attention .... CUSTOMER SERVICE a 10. I will definitely trust you again.

Thanks to Carlos and Alberto for always assisting us quickly when we need them in the community.

My sister (who does not know how to write or use the reviews) tells me that the customer service in management and complaint is quite disastrous and that they have not been well attended to.

They solved the problem quickly and efficiently, a very good customer treatment and completely recommendable

They are great professionals. I highly recommend them

We install solar panels from scratch in our home with them. The installation went well and I found them to be very professional, and this seems to me the most important thing.

Very happy with the energy management carried out in our neighborhood community. Very professional in their work.

It is a very professional team, at all times they have been a great help

I recommend it, call for a consultation of my invoice and I was well attended

Thanks to the people who from within are involved in the problems of the users. Kindness and empathy are also important when we have problems.

They are an absolute disaster, when it gets colder you run out of heating, not to mention bills of up to 200 euros a month. Of the hot water I prefer not to say anything because now it takes a while that seems to be better.

We changed houses and registered with Remica, like the rest of the neighbors and we are really happy with the attention and service! Thank you

Before moving to this house we had not worked with an energy services company and I can say everything very well. The technical service responds quickly and the customer service is good.

I have been a client since 2003 and I have never had a problem with the services they provide.

We have contracted gas with this company and I recommend it. The rate is good and also they do not pass you with the typical answering machine and they serve you very well

They have a customer service that is appreciated. They serve you people, not answering machines. They give you a tracking number and I could know how my query was evolving. My very positive experience

I called to check a detail of the heating bill and has not served me a robot, personalized service, very nice to find companies that will personally attend.

I have called to inquire to reopen my business and disinfect and adapt the air conditioning facilities. They have given me good information from the beginning and at the moment, everything is going very well.