The worst of the worst as a company and as an ener...
The worst of the worst as a company and as an energy management. If you want to pay a few stupid heating every month this is your company
The worst of the worst as a company and as an energy management. If you want to pay a few stupid heating every month this is your company
Both the technician who came to the house and on the phone, have been very kind and in the end have solved the problem I had with the radiator in the living room. Attention ten
I am carrying out procedures to move to this company and the deal and offer is sensational, for now all is well.
We have it as a maintainer of the community boiler of the building and they are a disaster. When picking up the boiler you are forced to make some improvements so that there is no problem ... well less bad. When it is colder the boilers stop. Lack of professionalism of some operators and especially those responsible, purely commercial, good words few facts. The solution remove the biomass boiler and put gas touching the illegalities (if not jumping), but when they were hired they were experts and it was going to be great. Breakdowns that lengthen in time, leaving the neighbors without heating or hot water for days due to lack of forecast of parts or load of the silo. Unprofessional customer service, responding unpleasantly and poorly educated except for very few occasions.
Since I have a contract with Remica, my heating bills have dropped considerably. I advise everyone who is thinking of changing the entire heating system.
Very professional I do not usually stay at home and they gave me an appointment with full availability to install the calorimeters in the radiators, paying in addition with a card at the moment.
Very efficient customer service. They solved all my doubts instantly
With these crazy temperatures we have asked several times to turn the heating on and off, schedule changes ... all by phone, fast and very well
Very committed to customers. If you have any problem they call you and they take care to solve it as soon as possible. They follow up by consulting all the people who have been working on the installation. They give you a tracking number of the incident for which you can call and ask, although they usually call you before if it is already resolved.
Excellent professionals Very punctual and rigor in the budget.
They fill the car street early and there is no one to pass, ...
In our building we have the heating contracted with them and it is a disaster. According to them they control the temperature with a probe to turn on the heating, but many rainy and cold days we have to call to turn it on ... They always excuse themselves in the "we are working on it" but until we call 3 or 4 neighbors complaining, they don't turn it on. Getting assistance is very difficult.
The service contracted with them has worked very well at all times. We had a break in the pipes that the previous company we worked with did not fix. We changed and they knew how to find the fault. Thank you.
An award for the technicians who have attended us, super-educated, they have left everything clean at the end
Phone service to the unfortunate customer : lack of kindness and with an attempt to demand instead of providing service and support to resolve the issues.
Very good professionals and perfect telephone service. I called on Sunday because of a problem with the thermostat and the heating did not work. The person who assisted me gave me some guidelines to see if I could solve it and perfect, in the end it worked without the need of the technician's visit with the cost that implies. Thank you.
I want to thank the person or people who attended me by mail. We had a question about heating and temperature schedules and they have been very kind in answering our questions. It really is that way.
I want to thank the woman who answered me by phone. I have been caught installing cost distributors outside my usual residence and they have helped me coordinate everything. They behaved very well. Thank you
Great Remica, thanks for your help and speed in customer service.
Nefarious service. In three months I had to call them 6 times because I do not have hot water. They never solve it to me or they call me to give explanations, to tell you that the technician will have enough.
Mind you, the bills religiously load them and pay them.
An authentic shame.
Since we have put the tiny counters in the radiators we save more. Although at the beginning it was difficult to get used to it because there was no habit of closing the radiators and the neighbors we had some trouble about it. The technician who has come has been great and very friendly. So thank you very much
It is worth hiring your services, how quickly. Really happy the maintenance service they have, we called and they immediately attended to us and came to solve the problem. Plus the technicians suuuper nice.
Professional company and very good telephone service
It's been a while since I hired Remica services, very good service and attention.
We already have those of Remica preparing the boiler room for the season, every year they prepare it long before the cold starts, the heating cannot be missing when we want the neighbors to put it on.
We had a problem with the radiator and even being Saturday they could fix it, the technician very kind and profesii al
Failure in my boiler. I try great, fast and efficient. In short, he would trust Remica again.
My parents have not worked for 2 of the 3 heaters in their house for several days, and although they call Remica and say that the technician will go, so it has been 2 weeks without going. So this company is not recommended at all
I value the attitude of the employees very positively, because in the meetings that we have had for the pipe replacement works they have looked for the best solutions but always with the representatives of the community.
Hello good morning I would like to thank the good work of the LG JL JM team that give service in the community in which I work a greeting
Two technicians came, who looked at my installation and explained what I needed to do. They gave me a budget in a week and when I wanted to ask questions they answered me. Something I appreciate because I have no idea of air conditioning installations and what I am looking for is a company to trust. Thank you
I worked with them for a few years and I could see from within the great dedication to the client they offer.
Thank you, Enrique Rivas. Thank you for your interest, thank you for your speed, thank you for your professionalism, thank you for your sympathy. It is very difficult to find people like you. Again, thank you so much. My thanks also to Silvia Bravo. It solved in a few hours what I had not been calling for two weeks. Thanks to his efforts and his interest he immediately put me in touch with Enrique. A SUPER TEAM THANK YOU VERY MUCH SILVIA BRAVO AND ENRIQUE RIVAS !!!!
They came, installed valves, and made the necessary arrangements without problems.
With the summer we have spent, having Remica in air conditioning has been a great bet. 100% recommendable.
Very happy with the integral change of the air conditioning system that this company has carried out. They have met deadlines and at all times we have felt well cared for, especially in this time when everything is so complicated by the virus, it is appreciated to have a company that works like this.
I am happy with the attention when asking a question about my bill of 10!
Great success in the campaign to support the dining room scholarships. Hopefully more promotions of this style soon.
We have had central heating in our building for forty years. Now (by regulations) we have had to proceed to the installation of distributors of the expense by Remica and even having them to the maximum we did not manage to pass 20 or 21 degrees with a cold in all the rooms that we have never suffered. We don't care about the expense, (which we know is important), what interests us is not to suffer that discomfort. There should be an explanation for this "phenomenon"
Serious company.
It is appreciated that the responsible for quality management of the company is involved in the incidents when necessary.
Effective and educated technicians.
They do not leave you without service as far as possible depending on the damage.
It is appreciated the people who want to do their job well.
If you are looking for information on energy efficiency in heating and air conditioning systems I recommend your blogs. They offer useful advice on saving energy and also help identify the main problems or current issues that can influence homes, offices, etc.
In the comments section of some articles there are comments from people who share their doubts and experiences, which is quite useful for obtaining information about the sector. Also, if you ask them a question in the comments section or write them they answer you in a very professional way.
I find it very useful to receive the invoices through my email! Papers do not accumulate and on the mobile I can consult them as they arrive. I recommend it.
They are great heating professionals. I have solved a problem that was fast and phenomenal
The presidency of the community has just touched me and I am catching up on the topic of heating maintenance.
I have contacted them to ask for information and ask questions and everything quite well. We hope that everything continues like this in winter, other years there have been no problems
We have switched gas services with this company. They have taken care of everything and now we have boiler, electricity and gas maintenance with them, so we are delighted to have all centralized services with a single company.
They work responsibly and have good customer service
Hello friends, I wanted to warn you that you DO NOT CONTRACT THE REMICA SERVICES, because we are more than outraged, I am a pensioner who, because of getting my son's guarantee, we had to rent a flat in the south, the question that instead of being a solution is a problem ..... THE INVOICES INVOLVED BY OTHERS AND THE LITTLE CUSTOMER SERVICE We must not sleep! We have received an invoice of 276.42 euros for a month! and that we do not have heating on should shame their faces! THIEVES
Well, I talked to the lawyer of the association of retirees and he motivated us to put a complaint on consumption ...
EYE! Be careful if you unsubscribe, the email will "get lost" and if you don't realize it, they will still charge you. Terrible management.
An excellent attention. My house is in the mountains and both the mechanic and the Maintenance Manager are very close and decisive. It's nice to have a heating maintenance company that you know is not going to fail you.
In my house they put heating cost distributors with their keys and everything because they said that it was the new European law since they have put it there is no one to sleep, we have constant ringing at home and it is desperate they have come twice and it continues to sound disgusting , I do not recommend that you put it on if you want to sleep and apart from that in Spain we have not accepted the European law that they do not sell your motorcycle
Very fast and efficient. Excellent service. I just had to call them twice and both times have come to the community very quickly.
I had always been reluctant to go over to the electronic invoice but in the end I did. I contacted by phone and they made the change to me right away. Now that I have changed it seems much more comfortable than receiving the invoice by post. In the end everything is getting used to.
After so much struggle with the OCU it seems that there is a mediation, THE LADY SCAMMERS OF REMICA At last they will be able to show their faces since from the first moment they charge us and then they claim they have been stealing my justice account !! CAREFUL THAT THIS COMPANY IS THE MOST INFORMAL AND LITTLE SERIOUS
I was pleasantly surprised by Remica's attention through Twitter. I had an issue that I communicated through Twitter and it took less than 24 hours to respond. And then the technician came to my house in Puente de Vallecas. A ten my opinion of Remica.
Scammers. They were in charge of the supply of heating and hot water to my SCHOOL. A school in the North of Madrid, where the temperatures are usually lower and you need customer service and an immediate emergency service, since there are many people affected . The hiring has not been repeated.
In my community we did construction and the children behaved very well, without complaint in the service and good service by telephone with everyone. From 10
It is impossible to communicate with them so that they fulfill what they promise. To review a fault in a fan coil they charged me for the visit, they left everything disarmed and with the promise of spending a budget they obviously did not solve the problem ... I have been disarmed for eight days with the air conditioning and no news from them.
Be careful because the treatment and the offer is exceptional, but in a short time the devices give problems and constantly have to come to repair them and we are without service for several days. From the first year that was installed in my community we are going to 5 repairs per year, each one with 3 or 4 days without service.
The installation that made us hot water pipes, began to fail a year because they used a defective material. Today it continues to fail, constant breakdowns, and we have to do the work again and pay half because it is the only option given to us. From a legal point of view they are very strong, as professionals, nefarious. Think about it long before you hire them. Contact me and I show you phytos of the disaster they have left in my block and the next 2.
Since we arrived at our house we have always had Remica and we have not had any problems. When there has been a breakdown they have signaled the entire urbanization in visible areas such as garage and elevators well in advance. The technicians solved everything quickly and it is something that is appreciated.
MAGNIFICENT THE SYSTEM OF COST DISTRIBUTORS INSTALLED BY REMICA. GREAT COMPANY AND BIG PROFESSIONALS
I appreciate the solutions that have been proposed to me by phone, of all those who provide this service, it seems to me that the best one is undoubtedly you, for quality / price and customer service, which I found formidable
I am a property manager and without a doubt this is the most professional company of all that I have had the opportunity to work with.
In addition to the change of installation they also helped us to request a subsidy that we were awarded in the end. It was a lot of paperwork and they helped us in everything. Very happy.
A few months ago I signed up for electricity and gas with Remica and the truth has been a success. It is appreciated not to deal with answering machines.
Currently they do not attend individual heating, they refer you to another trusted company, but they do not answer the phone.
Very competent customer service and serious and effective technical service
Heating technicians are very close and at the same time professional. They take good care of the installation and for now everything is going well
I speak from my experience with Remica that has been good. What I value most is that when we have had to do work in the community they have always informed us of the whole process, they have even come to the installation to explain it to the neighbors, which is appreciated. We are happy.
We have been heating with REMICA for years and this summer hire the air with them, the technician who checks everything is reliable and on these dates they put everything ready for the arrival of the cold.
Heating and air of ten, and also save energy.
Energy efficiency is very important today and trusting companies like REMICA that have been so many years, is a guarantee of quality, they know what they do
Without service of air conditioning by fault, little serious
Very professional and decisive, they offer you many options and serve you super well. I am happy with your services.
In my community we moved to another company for a neighbor, and we have endured for 6 months, we are already with Remica again.
Very good at his job.
I had some problem to receive my invoice and they solved it quickly, also I already took advantage and requested the electronics, so no hy
The operation is correct, but as you have some problem with them forget about it because your customer service is harmful.
Thanks to the girl who attended me. I called because I didn't quite understand what calorimeters are. I'm not a customer or anything, but they explained it to me anyway. Thank you.
As an electricity customer I am delighted. Good price and very timely invoices
The first time I called after many years of client and the attention has been exquisite. I had a problem with my heating, and they have been patiently explaining what could be the cause. In the end were the thermostat batteries. Solved without having to pay a euro. Thank you.
They solved my doubts effectively, I recommend them 100%.
Chapeau. Some pieces of professionals and superformales.
I had doubts about gas and light and I changed to a commercializer with Remica, happy with the price and the exchange facilities
Regrettable service. In my community they decided to change to this company which the service is null. We have spent more than two weeks without water pressure (a thread came out) not to mention that in less than a year there are already 4 breakdowns that we did not have with the previous company. And to this we must add the increase of 5% more expensive than the previous company.
I hired them for a heating reform. Fully recommended
We have called this weekend to make a change of heating schedule, and as always the attention received is 10. They are very professional. We have been hiring their services for years and it is wonderful to have them.
I think this is the first time I write about the satisfaction of some basic services company. It was not easy to get in touch with you, but once you made the change of the boilers, we were able to see a drop in the monthly installments of our bills. Thermostatic valves were installed in the radiators and some new cost distributors and from there, we paid what we consume. Thank you
I called to ask a question about my heating and they couldn't help me better
Friendliness and good telephone treatment. Professionalism above all. I am very happy with Remica !!!
The worst energy company, they leave you without heating and hot water every two by three, you can never count on being able to shower with normal water at home, or you don't have hot water, or you don't have pressure .. just like heating, it's a real shame I have already put 50 claims and we remain the same, today one more day without heating and without hot water, the worst in the market
They installed my air and my mother has the heating with them, they solve and know their work well. The treatment and workmanship very good.