I attended a work function at the Red Lion Hotel Jantzen Beach. I just visited a conference room on the main floor, which was very clean and comfortable, ample enough room for the amount of people in attendance. Food was delicious, very well prepared. Service was very attentive but not intrusive at all.
Good food and service along with a scenic Columbia River view. Very reasonable prices.
Love how spacious the room is and comes with microwave, fridge, sink, closet and work area. Perfect location close to everything! If your staying longer then a day or 2 and are skeptical about housekeeping coming in and touching your stuff don't be they clean around your belongings or put them back. The WiFi keeps dropping sadly, and the extra blanket in the closet smelled of feet other then that I enjoyed it here.
Food was excellent, service was friendly and the facilities were comfortable.
dirty room, yuck! I'll never be back!! should have stayed at Oxford inn across the street. sucks to feel like you can't touch anything in the room without using hand sanitizer.
I was there for a corporate event. The staff were nice they food was good, the parking was a little annoying, the traffic getting out was horrific.
its old. but huge. went to a conference here. great views from the restaurant. clean bathrooms. Grounds felt safe.
The food was realy good and the drinks I love this place will be ther in a coupe of days
The hotel is beautiful and located in an awesome spot. The staff was helpful and put me in the best available room with a view without asking which was nice, although when I got to my room, there was no hand soap or shampoo/conditioner/lotion so I had to go to the front desk and ask for that. Not a big deal though. The bar in the hotel is great... Bartenders make good drinks. Overall a great experience!
I was really sad to see that the menu for the grill and bar was as short as it was! I expected if I was stuck on an island that the hotel would be the only place I would have to go we had to venture out in search of more food options. At over a hundred bucks a night didn't really seem fair to have construction going on in our wing let alone right in front of our room! Still an amazing view!
Was traveling and needed a place to stay and found a deal for two nights stay through groupon. For two nights I paid 290+. The hotel is roughly 8 miles west of Portland international airport and one block east of I5. While the facilities and accommodations were decent the horrible noise and lack of sleep will keep me from going back to this location.
Rooms were good sized, nice and clean. Very helpful staff. We had lovely view of Columbia River, watched the ducks and geese float and fly. Disappointe in restaurant food. Both days home fries were over cooked and biscuits and gravy second day was barely tolerable. Thank heavens we had free breakfast with our Groupon deal. Nice stay overall.
I'm traveling with wife and infant children. The elevator stopped working in the middle of the day during our check in. We're Native American and Filipino. On the west end of the hotel a Red Lion worker called me Chief. I don't like being called Chief and never have. So, this along with the elevator I got aggravated with my check in. Before this every employee was more than respectful. The next morning the 2nd floor we were on and the 1st floor was saturated with the smell of marijuana. I know it's legal but, the smell just gave the place a less than good review.
The staff has been decent, they have not gone out of there way to be helpful but they have not been discourteous either. However I have had the worst experience of my life at a hotel. Notes I stay at hotels 4-5 times a year so it's not saying a whole lot. However here's the list. Upon arrival they messed up the check in transaction, their system has issues billing my card for no reason I could discern so I had to flip to debit. They had reserved two rooms for me (no big deal but they tried to charge for it until I asked what was going on). Upon arrival to my room the hallway in a no smoking section smelled like an ashtray. At the door were two for high piles on both sides of the door of the previous tenants room service which had its own bad odar, which took them until the evening to clean. Upon entering the room everything was cleaned but obvious it's not well cared for. We found blood stains on one of the beds, not under the sheets but on top, we called them up immediately to replace the sheets, not a single apology or attempt to repair the situation and loss of face, it was more of a "I guess it's Tuesday response" from the staff. I have them head issues with Keys, mosquitos, the soda machine provides the wrong soda. The business center took two hours to print a document and I had to touch all four machine's before one worked well enough (a seriously Windows Vista). And I'm just now expecting the next terrible thing and no positive result from the staff... avoid.
Great staff, great location, and overall clean rooms.
This place is beautiful and the the club downstairs is a blast!
Nice and clean. A little dated but wasn't raggedy. Staff very nice and helpful. Everything worked. Would stay here again. Zelly with the cleaning staff was very helpful and good.
The hotel is really big, so lots of walking is expected. The free breakfast also isn't really free, it's just a $10 voucher. Nevertheless, it's in a good location and the rooms are comfortable.
We were here for a company event and dinner. The hotel staff was attentive and great. Food was nice and bar service friendly.
Older hotel but amazingly nice rooms. Love the balconies
Room was spacious, clean, and comfortable, though the beds are too firm for me. Service in the restaurant was slow but good, and the food was great.
We recently stayed at this venue for a motorcycle safety conference Sept. 21-25, 2016. It was disappointing on every level. First PRIORITY: VERY UNSAFE HOTEL WITH MINIMAL TO ZERO SECURITY. First night we checked in, we got into our rooms rather late. It was after 11pm. There was no water in the room (complimentary or for purchase). So, I walked down the hallway to buy a bottle of water from the vending machine. There was an odd man in the hallway who looked over his shoulder at me as I left my room. I stopped in the vending area on the 4th floor to purchase a bottle of water--after swiping and authorizing credit card, the machine flashed SOLD OUT for the water. At that time, the odd looking man circled back and entered the vending area asking me if i could help him with directions. He said he got lost in the hotel. I told him it was my first night in and pointed for him to back away from me. He walked away and I circled down the stairs to the 3rd floor to try to buy a bottle of water from the machine there. No luck--sold out on the 3rd floor. In fact, every vending machine I tried (all 4 floors) was sold out of water. So, I walked down to the hotel about to complain or ask for a bottle of water when before I got to the desk I saw a Chevron gas station outside, within walking distance, so I just decided to buy water from there. As soon as I walked outside and crossing over to the gas station I saw 5 different homeless people. And, guess what? The guy roaming around the 4th floor who approached me in the vending area in the hotel, was now outside panhandling for money with another woman outside the Chevron! Not kidding. I bought water from Chevron and returned to my room. Walked right in the front door of the hotel--this s after 11pm--not a guard in sight. Not an employee to ask if i had a room there. Not a card swipe to access the front door. Literally anyone can walk right in this hotel--and they did. As soon as I got in the room I called the front desk to report a the security threat. There was a problem with the phone--she had a hard time hearing me and I could barely hear her. I kept having to repeat myself. The lady at the front desk, Ali, argued with me saying the hotel was secure. I asked to make a report and she said she could not do that. I asked to speak to a manager and she said there was only a night supervisor to speak to. So, I asked to speak to the supervisor, She placed me on hold and in the process I was disconnected. Since it was after 11:30pm at that time I just went to bed. The room was SO LOUD--nearly on top of a freeway. So loud--ALL NIGHT LONG cars speeding across the bridge. Our room looked down at the backside parking lot which had broken glass and 4-5 rusted 40' connex boxes with random furniture and odds and ends thrown on top. It looked like a junk yard.
That first night was the beginning of the worst hotel experience I've had. The motorcycle conference I was attending sent out an email saying to be sure to lock your cars as several trailers and cars had been broken into IN THE HOTEL parking lot and computers, ipads and phones were stolen. It goes on like this the whole week. No security, creamers ran out, the hair dryer broke and they replaced about an hour later (after my hair dried without the dryer). After trying to call the front desk again (to report the broken hair dryer) found the phone receiver had been glued together which probably explained why the desk couldn't hear me and I couldn't hear the desk. Then, the phone stopped all together. I had to walk down to the front desk to report we had no phone. And, the last 2 days we were there--WE HAD NO PHONE. HOW UNSAFE?!
As a female, I felt so unsafe. Couldn't sleep from the noise, from homeless walking the hallways and too nervous to sleep knowing the phone wouldn't even work to call the front desk.
The hotel should issue a full refund for such a disaster of an experience!
Ate at the restaurant on the ground floor. Food was good, but service was terrible. Took forever to get our food, and they forgetting things. It was new years, but the place was only half full, so it wasn't extremely busy.
Nice room on the waterfront, great customer service!
Company Christmas party. Delicious food, excellent service.
Beautiful view of the Columbia, great rooms and polite staff. 5 stars!
Amazing I love it there! The pool is so big best hotel ever! It is the #1 hotel four families and pool toys in the gift shop I love how it's located perfectly in front of the water kids will love the pool.it is so much fun to be there with your kids! The pool is also outdoor so you don't have to be all sweaty sitting inside and kids are allowed inside the hot tub for the hot tub at the YMCA that's amazing I thought it was the best hotel ever and I still do
Nice place. Hasn't changed much since the last time I was there . . . about 25 years ago. Hotel felt humid indoors.
Very nice clean comfy rooms have stayed several times. Even in the Presidental Suite!+
We just stayed at this hotel! We think it was by far the best hotel we have stayed at! Everyone was nice and housekeeping was better than customer service at a store! It is a big hotel and I do think everything is spread out way to much and the vending machines were out of water. But not really a big deal to us! We've had worse. It wasn't noisy at all and we couldn't even hear the planes go over the room either. This is Oregon, FYI: in Oregon it is NOT illegal to be homeless or for them to hang around. (In which we had none when we were there) We were very impressed! Thank you for all your help and be so polite and nice! -Candice
Stayed here night before river cruise. Nice place. Breakfast was good.
Controller for TV didnt seem to work. Took them a bit to work it out but the staff is really friendly and helpful.
The food was delicious . It's very clean and well kept. The staff is friendly and helpful. The views are amazing and I love that you can see the river and mountains. Can't wait to go back. Very romantic
Needs to be updated but the restaurant food is good
I was here for a convention. The rooms were clean and kept at a good temperature. Overall it did what a convention center needs to do. The only drawback was that some of the convention rooms were scattered throughout the hotel, some right in the middle of a group of regular hotel rooms. I can imagine that staying in those rooms wouldn't be pleasant during a loud event.
Would have givin it a 3 or 4 but no continental breakfast.
This place is great! The staff is very kind and friendly if you stay by the pool river view it's amazing. The view itself it makes our stay worth it. If you need an elevator make sure you get a room localed next to one because they are at the very end of each floor. However, if you are claustrophobic this hotel is for you! Big wide hallways and the rooms are huge.
Great rooms large spacious well kept and very affordable.
A good hotel. Try to get a river view room. The restaurant is okay but the bar is severely lacking in good beer.
I went to a home healthcare conference at the Jantzen Beach Red Lion, and I was impressed by the service we received. The employees were prompt, but did not cause any interuption.
Lovely location, dog friendly. Super comfortable room.
Nice hotel right on the water with access to lots of local stores. Little dated but nice staff and no complaints.
large clean rooms at a good price. as long as you can get over the "old" smells this is a great place to stay. also the view here is amazing so definitely try their restaurant
Nice place, Outdated stuff they need to remodel but great customer service
The hotel is huge! My room was spacious and it overlooked the river, hot tub, and pool. The staff were very polite as well.
The view of the river is amazing! The rooms are kept clean and some have a tub with whirlpool. Had issues with our check-in and not getting the room we wanted even though we reserved months in advance. Somehow they had us in there twice and had issues finding the one thats pre-purchased. It all got taken care of in a profesional manner. Other than the setback, our stay was amazing.
When we called to make a reservation for Valentine's day. The voice on the other end was very polite and respectful and kind. So a room was set aside until we arrived.. Once we arrived we were treated kind and respectful. We would like to give a Loud shout out to Kiyomi and Jose.
Thank you for helping bring in our Valentine's day.
Red Lion Jantzen Beach
The venue was clean and the employees were friendly. We attended Tiki Kon. The area was arranged neat and easy to navigate.
great value for price. staff very helpful and friendly
I spent my wedding night here! We woke up to fantastic views, we had a river view room (Champagne in bed, and Mimosas and Tequila shots at breakfast) best day and night EVER!! Great food, Great service and hotel accommodations, they really took care of our entire family!
Room was great and pool/hot tub was very clean and nice!
Spent the night here for our anniversary. We had an ant problem in our room, but they took care of it with a non toxic spray. The room was nice. Needed updating, which I belive is what they are in the process of doing. Great price for the beautiful location.
what a DEAL, this place is a steal for the price. it's a very large hotel so be prepared for walking. Our room was clean, the bed was plush and wonderful and even the pillows were nice. I find that in even the nicest hotels the pillows often suck but not here. It's in a great location on the water, lots of walking space to take our dogs out for potty break walks. woke up early before check out and swam in the pool and soaked in the hot tub. The restaurant here served very good food at a reasonable price AND because it has it's own restaurant...you can order room service BONUS pancakes in bed! There is an Espresso stand in the lobby that makes good coffee and has some treats but the hours are kind of weird and seemingly arbitrary, I never did figure them out as they weren't posted. I'll be back here anytime I stay in Portland.
Great view of Columbia River especially at night watching headlights of cars refection crossing the interstate bridge.
This is my favorite place to stay in Portland! The Hotel is nice with lots of common lobby space spread around the hotel. Some reviews talk of dated rooms, but both of my stays have been in updated rooms, and they are obviously updating other wings.
The Grounds are what makes this an incredible hotel. It is located right on the river front. Your view is the Vancouver, WA waterfront. At night I love to walk along the waterfront and listen to the river lap against the bank. To walk out on the large dock, you are literally surrounded by the river! Then the rest of the grounds have large redwoods, a pool, two tennis courts, and lots of greenspace. I love this Hotel !
The live band was nice but there was a bunch of fat old men there and it was creepy so me and my friends left to go somewhere with a better audience.
My wife was here for a Nail Expo for 2 days and her experience was great . I came to visit and have lunch at the restaurant at this hotel and the food was good , portions was average but good overall.
I was working a convention. Very nice space. Easy loading and unloading, right next to the event space. Great view of the water. Very friendly staff.
Great accommodations, wonderful view from our room, our friends saw dumpsters out their window. No issues during our stay. Tony the bartender was great.
My room had brown smeer spots and drip marks from bathroom to the carpet, pizza topping on table.
Also at some point someone broke into my van ( they supposedly have security patrols)
The next night some one got there truck stolen.
Stay at your own risk.
It was great! Just like every Red Lion I normally stay at!
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