Great company, easy to deal with, kept me updated all along and very reliable, special thank you to Melanie R..5* highly recommended went out her way more then once to help and get issue sorted, thanks once again
Terrible there not bothered one bit about customer service .when the lifts break out of action for months the list goes on and on .honestly I could write a essay .look at the other reviews be warned .absolutely useless.
Absolutely appalled by red brick our lift has been broken for more than 3 weeks now. I have missed vital hospital appointments because of the lift being out of action im registered disabled and living on the 3rd floor I require a lift to get around. We got this property for disabled reasons and living right near to the hospital is great. I have rang several times and they say we will ring you back they never did. Over 50 people have reported that the lift is broken and I haven't seen one person come out and fix it. We are now looking to move due to the lift being broken more times than I can count!
One of the best management companies out there by a mile.
After many dealings with this company. I have to say I'm very impressed. Alanna and Alex are always very helpful and I feel that im in safe hands. I had many a phone call with Alanna and she is always calm at a time I needed calm. After a lot of problems in my property it was sorted in good time and i have a lot of faith in these guys unlike some other "management companies" I have come across. Keep up the good work guys. Would always reccomend redbrick without a shadow of doubt. Thanks again
The worst property management company ever. Take your money but never carry out basic maintenence. Tried to call them to get something fixed and now they claim that the property manager has left and no one is managing the building. Truly shambolic company!
REDBRICK PROPERTY
260 flats without water and heating, been off for 5 days now.. Over 100 calls to rebrick .. have contacted building management and they keep sending the WRONG people, hanging up on residents and being rude to them. I ve been on the phone at least 30 times to them, It s been freezing here and I have a newborn baby. She s on oxygen as she has chronic lung disease so we haven t even been able to go and stay at a family members as our portable cylinders won t last over night. We have been offered no portable heaters, nothing! they have said it s not a legal issue and it ll be done when it s done. no answers, no compassion, disgusting.
redbrickpm.co.uk
