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j
3 years ago

I've purchased two vehicles from Ray. John Lesnia...

I've purchased two vehicles from Ray. John Lesniak worked with me on both purchases and was amazing to work with on both occasions. They did everything possible in working with me to come to a deal that worked well for my needs. I would definitely recommend John and Ray Chevrolet to anyone looking for a great buying experience.

F
3 years ago

Got my first lease here and now my first car to ow...

Got my first lease here and now my first car to own! Ed Dembski, the salesman who helped get me a great deal on the car, is a great guy and will always do his best to get something that will guarantee satisfy you. Definitely get your car from Ray s and ask for Ed.

D
3 years ago

Ed Dembski is a superior sales person! He was wond...

Ed Dembski is a superior sales person! He was wonderful finding a good vehicle for my elderly mom. He is helpful, knowledgeable and has the patience of a saint! Thank you again Ed Dembski at Ray Chevrolet.

m
3 years ago

I recently went into Ray Chevy in Fox Lake to look...

I recently went into Ray Chevy in Fox Lake to look at new pickup trucks. As soon as I entered the building Ian Beyer immediately greeted me and asked if he could help me. Ian worked with me for a number of hours looking, and test driving numerous trucks. I found one I liked and we started negotiating a price, in short time we came up with a price that I was very happy with along with the help of new car manager Oliver. Over all it was a pleasurable experience (one that is not normally expected when buying a new vehicle) and I would recommend Ray chevy and their staff to anyone looking for a new vehicle.

Mike

D
3 years ago

This is by far the best car buying experience ive ...

This is by far the best car buying experience ive ever had! i loved the way i was treated from start to finish, salesman Peter Gaynes was very helpful in the entire process from greeting me at the door to delivering the vehicle! they even called me to set up my oil change before i even knew it was time! this is the definition of a 5 star dealership and im sending all my friends and family to ray chevrolet! thanks for the awesome experience!

D
3 years ago

Bought a used Chevy Cruze from Andrew "Boston" Fre...

Bought a used Chevy Cruze from Andrew "Boston" Freeman yesterday. Quick, easy, accommodating, and all at a great price. Thanks all at Ray Chevy and especially the guy with the thick "Baaston" accent.

R
3 years ago

I had a great experience at Ray Chevrolet. Pete M...

I had a great experience at Ray Chevrolet. Pete Manos was fantastic to work with, very friendly and helpful. I knew what type of car I wanted, I test drove it that night, and ended up driving it home. The customer service was all around great, we will definitely be back!

K
3 years ago

After many trips to numerous dealers I finally mad...

After many trips to numerous dealers I finally made it to Ray Chevrolet in Fox Lake. I was greeted by Sean Runions. He helped me find the right car. Told me all about the warranties and what all was included in a new car purchase. You really get a lot, free OnStar, a mobile app for your car to even start it with your phone. You even get free maintenance for 2 years. Great Deal. Highly recommend seeing Sean at Ray Chevy. You won't be disappointed.

A
3 years ago

I don't usually take the time to write reviews but...

I don't usually take the time to write reviews but I have to give a shout out to 2 wonderful men. Greg Kloczkowski and Ruperto (Rupe) Ayala

OK so I did my home work on line decided between a couple different makes of used vehicles. Now it was time to go test drive,went to 6 dealers, spoke with 9 salesmen.Most of which acted like the typical stereotype "car salesmen" you know the kind.
I was told for what I had to spend I would never find anything close to what I was looking for. Wrong! I found a (fully loaded) Honda Odyssey in my price range at Ray Chevrolet, for the price, I imagined a lemon, Wrong again.
It was a crazy busy night at the dealership but I was greeted by Ruperto (RUPE) Ayala I was made to feel like the only one in the place. Rupe took his time explaining everything to me about the car and my options I explained that my husband had the final say.
I came back the next day with him and instead of making us wait because he(Rupe) was with another customer he selflessly handed us over to Greg Kloczkowski who was not only attentive and helpful but just a funny genuine good guy.Who helped us step by step through the process.He helped us get just what we needed and was very patient with us. On the wall they have posted the code of ethics I do believe they live by it and that is why they are so successful, Ray Chevrolet was voted top dealership and now I know why. My husband and I bought a car from them in 1995 as well. I don't know why I bothered with the others! TJ Burke, service manager was great as well,now that I think about it everyone we came in contact with was nice, you would think we were buying a brand new 40,000 dollar car not just a measly under 10,000 dollar used Mom van! Thanks Guys,and I mean that from the bottom of my heart. We all have challenges in this life Some broadcast em some don't, Be Kind, you never know what some ones going through.

B
3 years ago

Had a great experience and a lot of help from Adam...

Had a great experience and a lot of help from Adam Frandsen fantastic guy i recommend if your going to buy a car see this man he will not let you down and he will help you save a ton of money!

D
3 years ago

Came to look at Chevy Silverados. Right when we pu...

Came to look at Chevy Silverados. Right when we pulled in their lot, Tim was waiting for us offering to help. Im SUPER PICKY and he remained patient showing us so many different trucks until i found the one i wanted with the payment i was comfortable with. Super happy and would reccomend this dealer to anyone.

M
3 years ago

While I was a bit hesitant to come here at first, ...

While I was a bit hesitant to come here at first, I was pleasantly surprised with their services. Mike Pandocchi was very knowledgeable and was able to answer all my questions without hesitation. I will definitely be coming back here in the future.

J
3 years ago

I do not usually write reviews but was so impresse...

I do not usually write reviews but was so impressed with the customer service provided by Keith Ragusa that I had to share my experience. Keith gave me a great deal on my new 2016 Chevy Cruze and it was a hassle free experience. I was able to go for test drives, look at different options, offered financing and able to walk out with a brand new car within just a couple hours which I thought was pretty fast. Keith also gave me a fair price for my trade in and made myself and my family feel comfortable during the entire process. I would recommend Ray Chevy to anyone looking to buy a car and especially Keith for his customer first approach.

Regards,
Joe G. 2016 Chevy Cruze Owner

K
3 years ago

Ryan Golden and Ryan Borke are good people and gre...

Ryan Golden and Ryan Borke are good people and great people to buy a truck from! Highly recommend Ray Chevrolet! They listened to what I wanted, showed me the options and worked with me on my trade in. The only way this could have been better was if they gave me the truck for free, needless to say they couldn't do that, but I drove home like a kid with a new toy and its been a very long time since I felt like that leaving a car dealer, Thanks Guys!

J
3 years ago

Tricked me into putting my down payment and trade ...

Tricked me into putting my down payment and trade in tword the sticker price of the vehicle, lied about the finance percentage, car has been back in the shop 2 times since I bought it brand new 3 months ago, Chris Willhelm called me drunk and swore at me asking whom he was speaking to after he called me and also tried to get me a loan from 20+ banks and told me it wouldn't affect my credit at all, went from mid 700s to low 500s... The only good experience I've ever had here is with Kyle Miller in the service department. I stay far away from this place and will never purchase another vehicle from Ray, or Chevrolet again.

M
3 years ago

I had a great experience buying my new Traverse be...

I had a great experience buying my new Traverse because of my very knowledgeable salesperson, Raymond Scarpelli. He was helpful without being pushy. He answered all of my questions and the whole car buying experience was great. Ray Chevrolet in Fox Lake gave me a great price on my trade-in as well as my new car. I will be back!

D
3 years ago

My experience at Ray Chevrolet was great! Paul McR...

My experience at Ray Chevrolet was great! Paul McReynolds was super helpful. He also was extremely personable and knowledgeable. Paul made the buying experience enjoyable and I would recommend him to anyone looking to buy a car.

A
3 years ago

Ray Scarpelli III did an AMAZING Job and went abov...

Ray Scarpelli III did an AMAZING Job and went above and beyond to make sure I was comfortable with the deal he put together. I was upside down with my trade in and he and his team still put together a deal that I was able to walk out the dealership with a brand new car. Great Job Ray. Keep up the great work.

E
3 years ago

Would give negative stars if possible, but they ad...

Would give negative stars if possible, but they advertise helping people with bad credit or bankruptcies on there record and then expect people to drop $5k as a down payment. Inconsiderate and not a good place. 2 times been rejected now and them not wanting to help after the advertise they help people in my situation.

T
3 years ago

I just purchased my second Chevy Impala through Ra...

I just purchased my second Chevy Impala through Ray Chevrolet in Fox Lake. My daughter, son-in-law and I were greeted by Rich Gniadek in the parking lot. Since I am disabled, Rich went out of his way to make me comfortable, then made sure that he knew exactly what I needed and/or wanted in my new car. He drove several cars up to the doors while the kids checked them out for me. I have never had such a pleasurable experience buying a car or met such a nicer salesman as Rich. Part of the reason being is that he answered any and all of my questions and he bent over backwards to meet all of our requests. I walked out of there feeling very satisfied that I received a very good deal and a great car. There are just too many good things to mention that our salesman Rich did for my kids and I while we were there, but those things really make a difference. Not only would I recommend Ray Chevrolet to my friends but I will make sure to send them to Rich Gniadek. In fact I dealt with a salesman, a protection plan advisor, a finance person and even the new car manager, and all were very accommodating. Go to Ray Chevrolet for your next car purchase, you will not be disappointed.

E
3 years ago

My Dad and I visited Ray Chevrolet after visiting ...

My Dad and I visited Ray Chevrolet after visiting our local Chevy dealer and not being satisfied with their service. We live a little over an hour away from Ray Chevrolet. My dad called and spoke to Hugo ahead of time on the phone and arranged for us to look at some Chevy Equinox. Hugo was VERY helpful. Once we arrived he had the cars ready for us to look at and test drive. He listened to what I was looking for and helped address the concerns I had. He did an exceptional job and I feel very happy with my purchase!!!

B
3 years ago

Great Experience!!! Adam Walker did an amazing job...

Great Experience!!! Adam Walker did an amazing job, he was very knowledgeable and met our needs as customers. We drove almost 4 hours away and will definitely be back in the future, well worth the drive!

B
3 years ago

Great atmosphere, great prices and an overall grea...

Great atmosphere, great prices and an overall great experience. Ray Chevrolet helped me purchase my first car and it couldn't have gone better. Sales representatives were friendly and understanding the entire time. I will definitely be going back again if I am looking to purchase in the future.

m
3 years ago

I will be buying out my lease in a week. Sean Runi...

I will be buying out my lease in a week. Sean Runions helped me get it and he will certainly help me buy it out. Once you find a good restaurant, orngiod service you like to keep going back there Thank you for all of your help.

G
3 years ago

I was very pleased with my sales person Tony Jense...

I was very pleased with my sales person Tony Jensen. He was polite and worked with me to get my car payment around what I could afford. He also gave me several options.

I came back the next day to finalize the paper work and had them check the engine light that had come on. It turned out to only be a loose wire which they quickly fixed for me.

Z
3 years ago

I can't say enough about my experience with Ray Ch...

I can't say enough about my experience with Ray Chevrolet. I went in looking for a used car and I was greeted by Josh. Josh then sat me down and listened to what I had to say about what I wanted. I told him what I wanted like price, color, fuel efficiency, etc... and he sat and wrote down everything and proceeded to show me the cars that matched my criteria. Little did I know I was going to be able to walk out of their with a brand new car!!! I am a college student and came into this with a very specific budget and Josh was able to put me behind the wheel of a brand new Chevy Sonic and I fell in love instantly. The best part was neither Josh or his sales manager were too pushy. They gave me my space and time when it came to making a decision and I can't tell you how comfortable they made me feel knowing well how this was my first car buying experience. Not only will I recommend this place to all my friends, but I will definitely be back when I look for a new one down the road!!! Thanks guys!

S
3 years ago

My name is Spencer Parry, I came in late on a Satu...

My name is Spencer Parry, I came in late on a Saturday as I too work long hours including many Saturdays as well. I work in sales for the American Marketing and Publishing: AKA the Home Pages Directories. I had a very long day, my old Chevrolet Astro Van was on its last leg, as I drive all day long in my vehicle making sales calls after sales calls. That is why I drive a Chevy. They are dependable, low maintenance and I have always relied on their long lasting abilities.I was greeted as I walked in the door by a young man, Greg Kloczkowski, who greeted me with a smile, a firm hand shake and was very professional and polite. I really had no idea what I was looking for other then I had spotted a vehicle online that I was kind of interested in. Greg showed me a large variety of vehicles and then shared the options in the LT Spark, the link system. I fell in love. the hand free calling feature, the onstar system and the AWESOME Gas mileage sold me. I would have to say, if you want a great price, very professional friendly service, and a very friendly family oriented experience? YOU HAVE TO GO SEE Greg Kloczkowski, at Ray Chevrolet in Fox Lake, Illinois on Route 12. IT WOULD BE WORTH THE TRIP NO MATTER WHERE YOU WERE COMING FROM!!! An FYI, I am very impressed with Ray Chevrolet and if asked I would refer eveyone to Ray. Also while there, although it does not pertain to me, I found out that they also have polish, spanish and english representatives Greg being one of them, to help translate your next buying experience. Also if you want a great deal or want to know more about what Ray has to offer, for the Auto Sales Department TEXT: 36000 CHEVY to find out in real time their deals!!!
I am an old time Chevy Owner and a New Ray Chevrolet Customer and with the experience I had at Ray Chevrolet I will be for life!!!
Thank You Greg,

Spencer Parry

A
3 years ago

I brought my used car there earlier today to sell ...

I brought my used car there earlier today to sell it after emailing back and forth with them and disclosed to them that I did not want to drive it there because the brakes were bad. The sales associate spoke to her used car manager and he told her that they will guarantee the KBB price if I bring the car out. She said the dealership said they would definitely honor without seeing the car and per my email I can apply my offer to a vehicle purchase, or simply sell my vehicle outright to them and walk away - no strings attached! In the email it said that the dealership said the process is quick and easy, and their customers simply LOVE this new way to do business. I drove out to their location on very poor brakes and I talked to the used car manager upon arrival and he said he would not honor that price if I do not but a vehicle from him. Needless to say they did not follow their word. I would give ZERO stars if I could.

K
3 years ago

I took my friend here last night to buy a car beca...

I took my friend here last night to buy a car because I've always been taken care of when I came in for my cars and they blew it out of the water this time! Rob our salesman was so helpful with everything we needed along with Ryan the manager and even Caitlyn in the office was super helpful! The customer service you receive here is incredible! They truly do everything they can to help you make the best decision for you and your financial situation. Thanks again for helping make a good thing happen!

K
3 years ago

You did business with my husband two months ago an...

You did business with my husband two months ago and stopped responding to him after false promises of completing his request. Bought a brand new truck, would expect simple follow up and honesty

C
3 years ago

I recently bought a Jeep Liberty from Ray Chevrole...

I recently bought a Jeep Liberty from Ray Chevrolet. Like any car buying experience it ended up being a long day! With that being said, Justin Kestler was an excellent car salesman to work with making the experience well worth it. I am happy he was the salesman that met us out on the car lot. From the very start he was very up front with us and very knowledgable. In the end we ended up getting exactly what we needed and wanted. All employees that we met that day including those in the service department were really nice and willing to help. I would recommend buying a car from Ray Chevrolet with the help from Justin Kestler. I look forward to buying any of my future cars from them.

M
3 years ago

My family has been coming to Ray Chevrolet for yea...

My family has been coming to Ray Chevrolet for years and I came in to buy my first new car yesterday. I was immediately greeted by George and felt like I was getting the all-star treatment. He found a few used cars to meet my needs but when I saw the new 2013 Cruze, I knew that was my car. He was very patient throughout the process with me deciding what to do and got everything done in a timely manner. A+ rating from me, highly recommended!

J
3 years ago

I bought a used Avalanche from Don White at Ray Ch...

I bought a used Avalanche from Don White at Ray Chevrolet in Fox Lake, IL. Don was great to work with. He was respectful, courteous and very helpful. The truck looked like new when I bought it, too. I believe this review is for Don and I want to give him the highest rating. Unfortunately, I was very displeased with the lengthy wait, over 3 hours, to get the deal done. After driving the truck and agreeing on a deal, I had to wait almost 2 hours to see the Finance person to finish the paperwork on the deal. That experience and my impression of the sales manager left me feeling like Ray Chevrolet was just another big dealership that doesn't care about the customer. Granted, that was just my impression and they can't be that big by making everyone feel that way, but based on other reviews here, my experience isn't uncommon.. Anyway, I really liked working with Don White. If you go there, ask for him!

A
3 years ago

Keith Ragusa helped me find the right car for my l...

Keith Ragusa helped me find the right car for my life style. He keep my budget in mind the whole time, so the car that got wasn't more than what I needed but had some of the options that I wanted.

A
3 years ago

My sister and I both had an amazing experience at ...

My sister and I both had an amazing experience at Ray Chevrolet, and particularly with Josh Byars in Sales and Ryan Borke for the financing. We threw a lot of curve balls at them, including thinking I wanted one car, ending up with another and also some financing dilemmas. This team provided amazing support, very informative, willing to work with both of us - and for that we BOTH walked away with new cars yesterday.

I typically dread the car-buying experience and have had to bring in people with more patience than I in the past, but neither of them made that necessary. I am beyond pleased with the experience, feel like I received a fair deal, and LOVE my new wheels! This is the Chevy dealership you should trade with - it's the only one you'll need. #satisfiedchevycustomer

B
3 years ago

I made an appointment to avoid spending to long wa...

I made an appointment to avoid spending to long waiting but it still took longer then an hour and a half for a simple oil change. That's ridiculous.

Reply to your comment. I ain't leaving my phone number on google. I'm a customer so my number is in your computer. I mean really

D
3 years ago

I went to Ray Chevrolet yesterday to buy a car for...

I went to Ray Chevrolet yesterday to buy a car for my daughter. I received a very high recommendation from our friends to talk to Hugo Ayala. Hugo was by far one of the best salesman I have come across. He is friendly,honest and professional. Ray Cheverolet is lucky to have him.

C
3 years ago

Great dealership... but.... once you buy a car fro...

Great dealership... but.... once you buy a car from here. They will nag you forever to trade up. Had to block them on my phone. Plus one salesman talked to me like I was completely stupid. In a few years I will try somewhere else.

S
3 years ago

What a bunch of crooks. Checked out a 2008 trailbl...

What a bunch of crooks. Checked out a 2008 trailblazer ss that was supposedly traded in but turns out they bought it at an auction. Truck needs front brakes, 4 new tires and a rear main seal. Initially i confronted the salesman about my issues and he said there technicians never "checked" it out and then later on he comes back to me and says that they new about the leak. So if i never had ask to see the truck on the lift and bought it i would of been eating at least $2k in labor to fix these problems which they were fully aware of. Also they were $4k higher than any other dealership with the same truck with the same mileage. I will never ever go back to this dealer.

J
3 years ago

I had a great experience purchasing my 2013 Chevro...

I had a great experience purchasing my 2013 Chevrolet Sonic at Ray Chevrolet. Dylan Strazzanti was extremely helpful, and got me into the car that I wanted for a price that I wanted. I would highly recommend Dylan to anyone going to Ray Chevy to buy a car.

B
3 years ago

Ryan Borke went out of his way (over 100 miles) to...

Ryan Borke went out of his way (over 100 miles) to find our new truck. My husband is so happy; believe me that is not an easy feat to accomplish. Ryan knows his product and his competitors. We shopped all over and most sales just wanted to sell us what they had on the lot. Ryan is the only one that took the time to find what my husband wanted. I would also like to say it is breath of fresh air not to deal with the normal pushy salesperson, Ryan took his time with us. The deal he made for us no one could beat .Thank you Ryan :)

J
3 years ago

This dealership and service dept are absolutely am...

This dealership and service dept are absolutely amazing!!!! I have had some bad experience at other dealerships in the area, but this one by far exceeds my expectations every time I come here. The main reason I even started coming here is because of Luis Riviera. He has been my service manager for years. I followed him to Ray from Rock Chevy because he is 100% trustworthy, reliable, and just a great guy all around. But I will say that all of the other Service Managers I have worked with at Ray Chevy, like Rob and a couple others have also taken great care of me and my car. I highly recommend this dealership and service dept!!!!

B
3 years ago

Great experience with George Zakrzewski. One of th...

Great experience with George Zakrzewski. One of the best sales man I've ever dealt with and he made my experience in buying a car a bit more fun with his outgoing professional attitude. Thanks again for all the help George and the whole Ray Chevy team did to get me in my new car.

K
3 years ago

Working with Anthony Oviedo was a great pleasure. ...

Working with Anthony Oviedo was a great pleasure. He helped me on getting the best deal for my first car purchase and is extremely personable. I would recommend Anthony to work with if I told anybody to go here.

C
3 years ago

John Lesniak, a salesman at Ray Chevy in Fox Lake ...

John Lesniak, a salesman at Ray Chevy in Fox Lake is one who strives to make a vehicle purchase a good experience for the buyer. He's an experienced professional who's been in the business for a good while. He presents himself in a professional manner. I would highly recommend you (the interested buyer) to seek out his offer to help you with your vehicle purchase.
Keep up the good work John!

J
3 years ago

Well been here almost 2 hours waiting for a car th...

Well been here almost 2 hours waiting for a car they don't have. We were told the car was being transferred from Antioch so we waited and waited. Each time were told it'll be here shortly. Almost 2 hours later we're told the person who was bringing the Bolt never left Antioch dealership with it. PATHETIC is an understatement. Do yourself a favor and visit a different Chevrolet dealership.

T
3 years ago

I have been having a hard time getting my car in f...

I have been having a hard time getting my car in for service at the dealership that I purchased my car from. They never have availability for my schedule. I desperately needed to get an oil change and to have an inspection performed and felt like I was running out of options. Kyle Miller was able to get me in quickly and at a time that worked for me, he was polite and listened to what needed to be done. I WILL be bringing my car back to him for any future needs!

A
3 years ago

Had great service done today by Louie when i came ...

Had great service done today by Louie when i came in. I recommend going in and talking to Louie if you need anything done to your car.
Thank you Ray Chevrolet and Louie for a great experience!

M
3 years ago

Today I bought a new Chevrolet Equinox by sales pe...

Today I bought a new Chevrolet Equinox by sales person Jay Conway. Jay was very awesome to work with. He took the time to make sure we got what we where looking for. Jay was very patient with my wife while we looked at several different models and prices. Thank you very much Jay it means a lot to me to get great service. Great service is the number one reason I go to Ray Chevrolet and glad you where there to get my wife and I into out new Equinox

J
3 years ago

I just leased a 2016 Malibu last week and I've nev...

I just leased a 2016 Malibu last week and I've never had an easier time falling in love with a vehicle. I told Joshua Kiscellus what I wanted in my car and he was able find something beautiful and affordable. Ray's staff really sticks to their "It's not just the deal, it's the dealership." slogan.

F
3 years ago

Today I purchased a new car at Ray Chevy. My sales...

Today I purchased a new car at Ray Chevy. My salesman Adam Walker was great. The whole experience was good, not the usual pain in the butt car shopping. We reached an agreeable price quickly. The dealer was very busy but they were good at keeping informed and got me out as quickly as possible. So far I would recommend Ray Chevy for someone looking for a vehicle.

J
3 years ago

Ed Dembski helped us find the right truck for us. ...

Ed Dembski helped us find the right truck for us. Ed was so very helpful and knowledgeable about the different trucks we looked at. He gave us plenty of options in our price range I would definitely go back to see Ed for our next vehicle.

J
3 years ago

My experience today at Ray Autogroup has been top ...

My experience today at Ray Autogroup has been top shelf.
Ryan Ronayne has been most helpful, very well knowledgeable, and a pleasure to work with. Ryan has gained my trust and I look forward to asking for Ryan in my future business at Ray Autogroup.
Ray should be proud to have Ryan part of their team; knowing that Ryan has represented the Ryan Autogroup brand with exceptional performance and professionalism!
Regards,
John Sheehan

D
3 years ago

Sean Runions did a great job describing the featur...

Sean Runions did a great job describing the features of the Colorado and explaining things on the test drive. Sales went very smooth as well as all other steps in the process. Overall, A Job well done!

M
3 years ago

Paul made it all worth it. My niece is driving hom...

Paul made it all worth it. My niece is driving home with the truck of her dreams. All because Paul took his time and worked the resources to make the deal. When you think of Ray Chevrolet go see Paul.

M
3 years ago

Even though I did not purchase from Ray Chevy beca...

Even though I did not purchase from Ray Chevy because the vehicle could not be configured as desired, both George's were very helpful and worked hard to get a deal made for me. Great experience all around.

K
3 years ago

I went in to buy a used Cobalt - not out of desire...

I went in to buy a used Cobalt - not out of desire, but necessity. Why Ray Chevrolet? Because they had more Cobalts than any other dealership around - and trust me, I did my homework! My long and loving relationship with my VW Cabrio Convertible ended abruptly, and I was not ready nor prepared to move on. Dylan Strazzanti had the misfortune of having to try and make me want to love again. The Cobalt that I came in to look at, and ultimately purchase, sold while I pondered (a word of advice: don't wait too long over there; they are selling cars hand over fist!). In my case, it was less than an hour!

I had my back against the wall. I really needed to buy a car that day, though I didn't share that with Dylan. I had a very tight budget and was not easily pleased. I didn't really want to buy a car (my heart was still breaking over the loss of my VW), so Dylan had his work cut out for him. I won't bore you with any more of the sad details, but I will say that Dylan busted his hump and spent nearly all day with me. Due to his efforts, I drove off the lot that night in a car that I was pretty happy with. I was never pressured and was only treated with the utmost respect by the entire professional and friendly staff. Dylan stayed within the confines of my budget and never tried to get me to move up in payment. He answers any question I have and is sooo easy to work with. Because of the complexity of my situation, I've had to go to the dealership three times in two weeks (no wrong-doing on their part). During my last visit, I mentioned to him that I "Googled" a question, and he reminded me that I should call him for any help/questions no matter how big or small - 'that's what he's there for'. Service goes beyond the sale. He's a keeper! As for the rest of the staff I worked with directly: Carrie Petrili also worked hard to make sure I was no less than 100% happy with my purchase and the service; David Cooper in finance was great as well. I came into the dealership pre-approved, but Dyan and his team actually got me a much better rate, so I went with their financing.

I am not easily impressed with customer service (I've even been called "picky" by my own relatives!). As a former business owner myself, I demand nothing less than excellent customer service; however, I was impressed with their way of doing business, as it is the same as mine.

They say to get over one car you have to get in another... Well, my new 2013 Chevy Spark, and the wonderful team at Ray Chevrolet, are helping me to do just that! :-D

A
3 years ago

We had an amazing experience at Ray Chevrolet buyi...

We had an amazing experience at Ray Chevrolet buying our 05 Chevy Tahoe last night. George Zakrzewski was amazing, very helpful, and made us feel welcome. We will be coming back in the future when we want to buy another vehicle and we will also be recommending George and Ray to our friends and family.

B
3 years ago

I have been using Ray Chevrolet's service since th...

I have been using Ray Chevrolet's service since the mid 90s even though I had never bought a vehicle from them. Not once did I ever feel like they treated me any different than a customer who had always bought their vehicles from them and they have always done a great job. Well, because of that, I bought two used cars from them last year. My Diesel truck has had a few issues since I bought it and Liz Frohling in service has been great to me. She has got me in right away every time and has had a brand new Silverado for me to use while they are fixing my truck. Just a couple of weeks ago, one of the fuel injectors stuck wide open late at night so I had to get the truck towed to Ray's. When I got there at 7:00am without even calling ahead, Liz already had all my paperwork out and was waiting to see me. And there Diesel mechanic did a fantastic job getting my truck fixed.

Thanks Liz and Ray Chevrolet,

Barry Goyings

R
3 years ago

Once again Mr Keith Ragusa was a superstar in my c...

Once again Mr Keith Ragusa was a superstar in my car buying experience! Thank you for all your expertise and efficiency. If you are in the market for a new or used car Keith is your guy at Ray Chevrolet.

E
3 years ago

I went to Ray with no expectations, I just wanted ...

I went to Ray with no expectations, I just wanted to see the options they had and Arnold was by far the best salesman I have ever come across. He explained everything to me, answered every single question I had and was extremely patient. He has great energy and sense of humor, he made me feel really comfortable immediately. Arnold is very knowledgable and I am so happy he walked me through the entire process, Arnold is the guy to go to! Thank you Arnold!

C
3 years ago

If I could give 6 stars I would! This dealership ...

If I could give 6 stars I would! This dealership has the best service and sales anywhere around. I am always treated like their best customer and all service is explained. Brian, in service, helped me during this visit and was extremely thorough with all question pertaining to my vehicle and offered all solutions. I purchased my Chevy from Ray and will continue to bring it back for the best service around. I would recommend YOU do the same.

L
3 years ago

We were in a bind and needed a preowned well maint...

We were in a bind and needed a preowned well maintained vehicle quickly. John quickly found the right vehicle for us and provided friendly and knowledgeable service in a personable way. He gave us all the help we needed.

C
3 years ago

George Zakrzewski was so helpful. He went above an...

George Zakrzewski was so helpful. He went above and beyond for me, to get me into the car I wanted at a fair price. I can't say enough about how friendly he was. Honestly, a great guy, who made buying a car enjoyable vs. aggrivating.

R
3 years ago

Honestly could not be anymore thankful for Donny W...

Honestly could not be anymore thankful for Donny White he worked extremely hard to get us into our car he realized a young couple trying to start fresh and ran with it from coming in on your day off to staying late we can't thank you enough! Ray Chevy just got life time customers thank you so much Ray Chevy!

j
3 years ago

Good place to buy a car, i was upside down with my...

Good place to buy a car, i was upside down with my old car and tony jensen made it happen getting me a good deal with a low intrest rate. He was determined to get my family and i out the doors with a brand new car,stayed after hours with us until we we're done. Definetly recomend tony jensen to friends and family, looking foward to doing buisness with him again.

About Ray Chevrolet

Ray Chevrolet: Your One-Stop Shop for All Your Automotive Needs

If you're in the market for a new or used car, need auto service, financing, parts, or tires, look no further than Ray Chevrolet. As a preferred FOX LAKE dealer serving customers from Grayslake and Crystal Lake, we pride ourselves on providing exceptional customer service and quality vehicles at competitive prices.

New and Used Sales

At Ray Chevrolet, we offer an extensive inventory of new Chevy models to choose from. Whether you're looking for a sleek sedan like the Malibu or a rugged truck like the Silverado 1500, we have something to suit your needs. Our knowledgeable sales team is here to help you find the perfect vehicle that fits your lifestyle and budget.

In addition to our new inventory, we also offer a wide selection of used cars from various makes and models. Each pre-owned vehicle undergoes rigorous inspections by our certified technicians to ensure it meets our high standards of quality.

Auto Service

Our state-of-the-art service center is staffed with highly trained technicians who are equipped with the latest tools and technology to handle all your automotive needs. From routine maintenance like oil changes and tire rotations to major repairs like engine overhauls and transmission replacements, we've got you covered.

Financing

We understand that purchasing a vehicle can be stressful when it comes to financing options. That's why our finance department works hard to find affordable solutions that fit your budget. We work with multiple lenders so that we can provide competitive rates regardless of credit history.

Parts & Tires

If you're in need of genuine Chevy parts or accessories for your vehicle, look no further than Ray Chevrolet's parts department. We carry an extensive inventory of OEM parts so that you can be sure you're getting high-quality components specifically designed for your Chevy model.

We also offer tire services including sales, installation, balancing & rotation as well as repair services if needed.


Why Choose Ray Chevrolet?

At Ray Chevrolet ,we believe in building long-lasting relationships with our customers based on trust and transparency.We strive every day towards providing exceptional customer service experience which sets us apart from other dealerships in Fox Lake area.

Our commitment towards excellence has earned us numerous awards including DealerRater Consumer Satisfaction Award 2021 which speaks volumes about how much importance do we give towards customer satisfaction.

Visit Us Today!

Whether you're looking for a new car or need auto service on your current one,Ray Chevrolet is here for all your automotive needs.Drop by today at 39 N US Highway 12 Fox Lake IL 60020 or call us at (847)587-3300 .