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T
4 years ago

Honestly Flower/ 9th street Ralph's is a good stor...

Honestly Flower/ 9th street Ralph's is a good store. The Manager Osee is nice. The assistant Manager Osee is nice, the sales persons are polite. I like Brenda the cashier. I'm a 6 years Ralph's regular customer. Please give Brenda the cashier credit because without meritocracy we cannot improve our business. From Tonton Yenge l

L
4 years ago

CONS: expensive even with supermarket offers. It h...

CONS: expensive even with supermarket offers. It has parking but it is badly signposted, we end up parking in the street. The cars are fatal, they make a lot of noise, they slow down and it's hard to take them straight. It has an area to eat and drink something on the spot but it is a very small area. PROS: The products on the shelves are very well placed and ordered. Going through the box is super fast, the cashier staff is super fast and friendly.

I
4 years ago

Nice

K
4 years ago

So this is a real up and down market. It's got som...

So this is a real up and down market. It's got some real nice things to offer and some real poor service. It's the only supermarket downtown, with it's only competition being whole foods, but that's not really a conflicting customer base seeing as whole foods attracts a certaintype of customer that probably won't be going to Ralph's. Not sure if that is the reason for the poor service (especially at the Deli), or if they just don't care, but it's usually a a frustrating experience for me when I shop here. There are a few hard working individuals, especially one of the ladies in the Deli, but there are more employees be there who just don't care, and won't try very hard to help or serve you. Just because they are they supermarket around this part of town isn't an excuse for the poor service they provide.

S
4 years ago

The store is great. I get everything I need here.

The store is great. I get everything I need here.
But a few of the staffs doing checkouts are very very rude and disrespectful. Seems like they wake up on the wrong side of the bed everyday. Feels like they have no sense of how to talk to customers. I am a regular and I have seen it happening so many times.

Today one of my friends was doing self checkout. She wanted to void the item which she didn't want. The old lady at the quick checkout counter came in voided it and said I don't know, I am not gonna take that stuff back, you go and keep it where it is supposed to be at.
As much I understand, she is a checkout lady. Part of her job is to take items which others don't want while checking out and put them in the collection basket.

I will suggest the management not to put these grumpy people in-front of the customers. No one deserves to take their negative energy and bad experience back home.

T
4 years ago

Good choice of organic and non-organic food. The b...

Good choice of organic and non-organic food. The bar in the ready-to-eat section is also nice to share a beer, watch a game on TV and have a quick chat with the locals. I sat over there to watch a bit of the Dallas-Detroit NFL game. However, you need to be a member of Ralph's to get a lot of discounts. To avoid doing this, you just have to say to the cashier that you're visiting and they give you the discounts without a problem.

J
4 years ago

Every since I can remember from the time I was a k...

Every since I can remember from the time I was a kid, RALPH'S SUPERMARKET, has always been #1 choice for groceries in our family for shopping! The freshest in produce, meats and dairy products... So, when it's time to get the top of the line items in groceries, make RALPH'S your 1st choice in shopping!!

S
4 years ago

There is a large selection of items on offer here,...

There is a large selection of items on offer here, including a deli, hot foods bar, salad bar, coffee bar, and pharmacy. The prices are affordable, despite it being in a trendy location. The store also offers a good customer loyalty program for frequent shoppers. The staff are friendly and knowledgeable as well. I was able to stock up on bulk nuts, snacks, and soda for the week of the conference I attended at L.A. Live.

P
4 years ago

Love this market! I love that you can buy sashimi ...

Love this market! I love that you can buy sashimi and they will cut it for you depending on how you want it cut. Both the sushi and the sashimi were fresh. I was very happy about the quality. The last time I bought grocery store nigiri and sashimi was at Mitsuwa in Chicago, but the quality was so bad that I threw it away. It was a nice surprise to know that a town like Columbus, OH would have good grocery store sushi.

C
4 years ago

I've never had a bad experience here. Yes, it is a...

I've never had a bad experience here. Yes, it is a little pricey, but I don't come here for cheap food staples either. The staff is professional and never seemed rushed even when they obviously are.

I go out of my way to shop here when I can't make it to Trader Joe's.

H
4 years ago

Very friendly employees, willing to help when you ...

Very friendly employees, willing to help when you have a question ensuring you are satisfied. The prepared food is done with care and cleanliness. The products are always fresh, the cashiers greet you with a smile and always ask if we found everything satisfactory. Two thumbs up!!

h
4 years ago

Have you ever walked into a grocery store and walk...

Have you ever walked into a grocery store and walked out without purchasing anything? Should you park at this parking garage you would have to show proof of purchase from ralph's in order to get your ticket validated.

L
4 years ago

Ralph's has the best bakery in town. The double ch...

Ralph's has the best bakery in town. The double chocolate and mango cakes are fresh and unbeatable. They have a wide assortment of breads. The deli serves fresh food daily and sushi's are a must try. The self serve check out makes it quick to be in and out. I love these merci

B
4 years ago

Too many dogs in the store. Dogs that aren't serv...

Too many dogs in the store. Dogs that aren't service dogs. They're just dirty old mutts with the owners not paying attention or controlling there's dogs. I'm thinking of changing to the South Pasadena Ralph's. They don't seem to cater to people with dogs like the downtown store does.

A
4 years ago

Good

C
4 years ago

It's a nice size store too with all the usual grea...

It's a nice size store too with all the usual great Ralphs items. The store is well laid out and quite spacious unlike some other locations where there seems to be tight quarters and everything is packed in so tightly.

They have most everything I would need in terms of groceries with a really friendly staff.

S
4 years ago

Great

Ralphs Grocery

Ralphs Grocery

4.3