Radisson Hotel & Oneida Casino

Radisson Hotel & Oneida Casino Review

Reviews 862
4.1
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P
4 years ago

Agree

J
4 years ago

Our hotel room looked nothing like the pictures. A...

Our hotel room looked nothing like the pictures. Asked for a 2 room suit, but forgot to ask for a room built before the 90 s. Very dirty I had to clean hair off the bathroom floor and shower wall. Pull out couch looked like it came from a party house at the University of Madison. Also the room smelled, had to run the air conditioner. Small pool.

M
4 years ago

Beautiful conference center literally across the s...

Beautiful conference center literally across the street from the airport. And the Oneida Casino is right next door. I was excited the casino was open but with social distancing restrictions due to covid-19.

L
4 years ago

It was ok! Mind u it was our Anniversary and 1st r...

It was ok! Mind u it was our Anniversary and 1st room they put us in was not clean so we went back down to guest services and they apologized and upgraded us. So I mean everything beyond that was good.

K
4 years ago

Gay

R
4 years ago

Good price. Not friendly at check in. Beds uncomfo...

Good price. Not friendly at check in. Beds uncomfortable hard pillows very stiff. Breakfast was standard sue the waitress was very friendly. Other guest kinda low class out of towners management asked them to sit down and be quite.

D
4 years ago

The hotel was very accommodating with giving a gro...

The hotel was very accommodating with giving a group of us rides to and from our training sessions which is why they got the 2 stars..the reason for for only the two stars was because when I got to my room Tuesday the floor had hair, crumbs, stains and debris throughout. I left a note on my bed asking for it to please be cleaned and the next evening when I got back my bed had been made and the note was moved on top of my now made bed however the floor was not touched. That is unacceptable and very unprofessional. Will not stay here again.

L
4 years ago

On

S
4 years ago

Comfy

D
4 years ago

Its under massive construction right now. They gav...

Its under massive construction right now. They gave me a handicap room and I am not in a wheelchair. They have taken all the carpeting out of the rooms and put in some type of fabricated wood. My clock was not bright enough to see and the channel button on my remote didn't work.

K
4 years ago

A place that truly has it all! With clean rooms, a...

A place that truly has it all! With clean rooms, an extensive variety of on-site restaurant options with very late hours, banquet halls, professional meeting areas, and two onsite casinos, what more can someone ask for?

A
4 years ago

Everything was OK except one specific issue. The ...

Everything was OK except one specific issue. The hotel is trying to charge me a room cleaning fee for having my service dog in the room. Hotel pet policies do not apply to service animals, yet this is not something this hotel staff seems to understand. I receive a very rude and threatening call from hotel security. And as of today, they've attempted to charge by card three times for the amount of $250.

L
4 years ago

One of the smaller food place were not organized. ...

One of the smaller food place were not organized. It took over 20 minutes to get a small 6 inch pizza. Friends never got their lunch while others behind them did. Will never eat at this place again. Very poor management and very poor customer service. When you know you have over 400 people that need to eat lunch it's best that you get a plan in place or everyone will be eating elsewhere.

M
4 years ago

Everything was great but the room amenities was ho...

Everything was great but the room amenities was horrible. Fan or light squealed the whole night. Sound like God Damn dolphins sex! Bathroom shower curtain also dingy! Beds nice, late check out (2pm)also nice.

J
4 years ago

Our room was clean and we didn't have any complica...

Our room was clean and we didn't have any complications except our sink didn't drain properly. The hotel decor is a bit outdated but it still has a lot to offer. All staff were very friendly. I was a a bit disappointed with the casino. The bar was a bit dingy and there were several fruit flies. I must've misread the online info because I thought the casino provided several restaurants. Several of them were set up like a food court and didn't seem appetizing. The coffee bar in the hotel was fantastic and the pool/hot tub was were very clean. Overall it was a nice stay but I'd def go for a hotel near the stadium and busier side of town.

Radisson Hotel & Oneida Casino

Radisson Hotel & Oneida Casino

4.1