Allison MariaMissLoca Anleu

Review of Radisson Hotel & Oneida Casino

Everything was OK except one specific issue. The ...

Everything was OK except one specific issue. The hotel is trying to charge me a room cleaning fee for having my service dog in the room. Hotel pet policies do not apply to service animals, yet this is not something this hotel staff seems to understand. I receive a very rude and threatening call from hotel security. And as of today, they've attempted to charge by card three times for the amount of $250.