Radisson Hotel & Oneida Casino

Radisson Hotel & Oneida Casino Review

Reviews 862
4.1
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D
3 years ago

The hotel is connected to the Oneida Casino. Its a...

The hotel is connected to the Oneida Casino. Its a pretty big hotel but is a bit dated, room feels like from the 90s. The lobby has a nice look and feel though and the staff is very friendly. They have a nice in door pool as well. Uber eats does not deliver to the location when I tried it, but Door Dash will - however most Door Dash vendors stop serving around 730-900 pm. Lastly it might have been my room but it had a pretty bad perfume smell, got used to it but initial wiff was horrible, could have been due to other guest.

A
3 years ago

Cool

M
3 years ago

Well this is probably one of the last times I ll s...

Well this is probably one of the last times I ll stay here. Pool and hot tub closed with no notification, room had no heat ,although they gave us a free room just not impressed anymore :(

D
3 years ago

For the price we paid had dust bunnies not real cl...

For the price we paid had dust bunnies not real clean...wont stay at that motel again...and the casino sucks...only people that win are the ones maxing machines thats not right...won't come back to that casino either...

R
3 years ago

It was extremely loud, there were drunk people out...

It was extremely loud, there were drunk people outside of my room all night. I was on the 3rd floor, near the elevator.
They allow smoking in the casino, so it was pretty stinky. The live music was nice. The bar was cool too.

A
3 years ago

Loved our room right across the hall from the elev...

Loved our room right across the hall from the elevator. Clean room, just what our family of four needed for weekend in Green Bay. Pool and hot tub were great! Staff were all friendly. Had a great time!

C
3 years ago

Radisson's policy of "We'll make it right or you d...

Radisson's policy of "We'll make it right or you don't pay- is NON-EXISTENT". Room was a little dirty, but, could have lived with that...it was when we came back from the casino late and tried to sleep that we realized that our room being next to the ice machine was a real problem. Every time it ran, it sounded like a semi-truck was driving through our room! The glass on my night stand even rattled. My husband was able to catch a few hours, but not me.
Yes, we could have packed up everything at 3 a.m. and demanded a new room, but I kept thinking I would get used to it and fall asleep- nope.
By dawn when we did go and complain about our horrible experience, we got no sympathy, no refund, only a "note in our file that we don't like being next to the ice machine". They did not care that we travel 1 x per month for "getaways and will NEVER stay at a Radisson again.

A
3 years ago

Packers fans beware. Hotel is connected to a dirty...

Packers fans beware. Hotel is connected to a dirty casino. I checked in this morning, heater is broke, room smells. Keep in mind I paid 260 dollars per night. The mechanic came and he couldn t fix the heater. I told him I ll bundle up tonight and deal with this tomorrow. Worst nightmare don t stay here !

R
3 years ago

We were extremely disappointed with our stay this ...

We were extremely disappointed with our stay this time. Every year my husbands company holds its Christmas party there. Not only were several of the room unclean, dried unine in showers, lube tubs left underbeds, the list goes on... The food service was lacking the banquet hall. Far cry from past years.

A
3 years ago

Plates in hallway at check in. Told staff 3x. Bla...

Plates in hallway at check in. Told staff 3x. Blamed room service. Check in attendant awesome. Love the package decent prices. Got better deal last month through Priceline than direct booking.

L
3 years ago

The front desk was very helpful with everything th...

The front desk was very helpful with everything that I needed when checking in. The service at our functions was impeccable. The pool is very clean and great for people of all ages. I would highly recommend this hotel.

V
3 years ago

Unfortunately, can't give 4 or 5 as over the pas...

Unfortunately, can't give 4 or 5 as over the past few years as I've attended many yearly events I've seen the decline in their food service & customer service during their events and no matter the feedback shared at/during the events it doesn't seem to change or get better sadly.

W
3 years ago

Pretty disappointed in this hotel. I remember comi...

Pretty disappointed in this hotel. I remember coming here and how nice it used to be. Not so much anywhere. There was blankets and sheets in the hallway, food containers, and a bag of garbage that wasnt removed until the next day. I dont recommend this hotel at all.

B
3 years ago

Very clean, felt welcomed, rooms were spotless, st...

Very clean, felt welcomed, rooms were spotless, staff friendly as hell, pool, whirlpool, & sauna was great. Staff worked with me on having a late check out. Highly recommend this place. Purcell's Lounge was great, friendly bartender and waitstaff. Even the maintenance guy was super polite.

T
3 years ago

We call the hotel when we arrived in Green Bay and...

We call the hotel when we arrived in Green Bay and was told our room would be ready at 2pm. We arrived at the hotel at 3pm and room was not ready. After a phone call to housekeeping, she upgraded us to an executive suite. The suite was dirty. There were moldy blueberries on the floor in the living area and the bathroom tub/shower had disgusting hair in it and on the ledge.

J
3 years ago

Beautiful hotel. However, check in time is 3. We w...

Beautiful hotel. However, check in time is 3. We were here at 4 and STILL had to wait till 5 to get our room. When they were cleaning our room...there was a glass on the floor by the door in the hallway. We just got back from dinner at 7 and glass is still there. So housekeeping needs to step it up a little

Radisson Hotel & Oneida Casino

Radisson Hotel & Oneida Casino

4.1