Radisson Hotel & Oneida Casino

Radisson Hotel & Oneida Casino Review

Reviews 862
4.1
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A
3 years ago

Good

J
3 years ago

Very knowledgeable and friendly check in staff! Al...

Very knowledgeable and friendly check in staff! Also somehow we got lost going to our room. We asked a member of housekeeping staff. She was very friendly and helpful getting us on the right path to our room.

R
3 years ago

This place was where they held this year's Marine ...

This place was where they held this year's Marine corps birthday ball and they did a wonderful job setting it up. They amenities are great and the casino is right there. Staff was very kind. The rooms are nice as well.

A
3 years ago

The hotel rooms were not very clean, especially th...

The hotel rooms were not very clean, especially the floors. It was obvious they had not vacuumed in quite a while. However, the hotel staff was responsive to our complaints and even upgraded us to a suite for the night.

A
3 years ago

Bed/room was comfy but they messed up our billing ...

Bed/room was comfy but they messed up our billing big time. We were there on business & had to go down to the desk at least 5 times during our 2 night stay to try to get it fixed. When we left it still wasn't right. Ultimately it got fixed but it was a big headache.

L
3 years ago

Terrible customer service. Had a gift certificate ...

Terrible customer service. Had a gift certificate for 3 free night stays. Called the number that was listed to book with a manager. No answer so I called the front desk to book. She said they had NO availability if booking with a gift certificate. Called the manager back and left a voicemail. Never received a call back.

R
3 years ago

I was here for a wedding and the food was just ok....

I was here for a wedding and the food was just ok. I didn't mind my pot roast dinner but others I talked to pretty much hated their chicken parmigiana and pasta primavera. The dessert was also very mediocre and it was super hot in the banquet room as well. It was very humid outside so they definitely could have had the AC cranked more.

J
3 years ago

I've stayed at this hotel several times and have a...

I've stayed at this hotel several times and have always had a good experience. The service is outstanding no matter what time of the day it is. The rooms are clean, comfortable, and reasonably priced. The wifi works well all over the facility. The food in the main restaurant is excellent and the service there is also very good. I'm not a gambler so the casino isn't a big draw for me, but there is a nice pool/hot tub area that is open 24 hours a day (except on weekends). You can easily drive to shopping areas and, of course, if you're flying into Green Bay, it's right across the street from the airport. I have no trouble at all giving this hotel a strong recommendation.

M
3 years ago

Clean, comfortable, nice place attached to the one...

Clean, comfortable, nice place attached to the oneida main casino with several dining options. Poolside could be a little larger all though it was quiet. Pool area and water could be warmer especially the jacuzzi and pool which are small and shallow.

A
3 years ago

Our stay was okay, but we were disappointed with h...

Our stay was okay, but we were disappointed with how crazy the pool was. Our daughter is 16 months old and we waited to take her down to the pool until the morning of check out, hoping it would be calm as it was wild all night before. When we got down there there were a lot of people, which was fine, but they were all very wild and not paying attention to the fact that there were infants in the water (another family had a baby, too.) Twice in 20 minutes we had to ask an adult to give us space with our daughter. She almost got hit in the face with a ball. The pool is obviously not supervised by hotel management at all. Disappointing.

M
3 years ago

Booked via Hotwire. Great 24hr pool, hot tub and s...

Booked via Hotwire. Great 24hr pool, hot tub and sauna. Spacious bathrooms with nice stand-up shower. Lots of entrances to the hotel, and a tons of parking. Room was nice, clean, comfy beds and large fridge. Only complains was the AC was too close to one of the beds and blew directly on to me, but it wasn't a big issue. Draped a towel over the vent.

C
3 years ago

Room wasn't clean, small pieces of paper all over ...

Room wasn't clean, small pieces of paper all over the place. Looked like confetti. Paint splatter's in the bathroom floor..... housekeeping did come up and redone the floor. The ladies apologized for the mess and said that it wasn't even touched, as for the paint, management is pushing the company to finish construction job, some of the rooms are way worse.

B
3 years ago

I stay at the Radisson Hotel Conference Center at ...

I stay at the Radisson Hotel Conference Center at Green Bay Airport and it is always a fantastic experience. It was always very helpful and it's a very clean organized hotel. I would recommend this hotel to anyone and will stay there as often as I'm in the Green Bay area. Give it a try!

M
3 years ago

Nice

R
3 years ago

The main Oneida Casino in Green Bay is located dir...

The main Oneida Casino in Green Bay is located directly across the street from the Austin Straubel International Airport and is connected to the Radisson Hotel & Conference Center. Both facilities are updated and welcoming. Casino - 2020 Airport Dr, Green Bay, WI 54313 in Brown County.

J
3 years ago

oxen

S
3 years ago

Everything was great, except for the wait at check...

Everything was great, except for the wait at check-in. It is to be expected during a peak check-in such as 4pm on a Saturday. There were just a lot of people at that no time, no fault of the staff. The actual process of checking in went very quickly and smooth. If I had any criticism at all it would be a wish there was a shorter and more direct walk to the casino.

N
3 years ago

My husband stayed here over the weekend for a try ...

My husband stayed here over the weekend for a try out with the Green Bay Packers and experienced the worst service ever. His belonging was stolen from him from a hotel staff member all valuing over 3000 and reported it stolen once he made it back home Sunday night and only advice the lady at the front desk could give was to call lost in found. That s exactly what he did he left a message with Zach the guy that s over it and received a call back from him late Monday. Evening basically saying only thing he could do was to file a police report witch was odd because hotel policy u should at least look into the case. Today I called to speak to a manager about the situation and again I got the voicemail. I will say he called me back shortly after and I explain what was going on to him and he then told me he would get with head of security to roll cameras back , that s was around 12 this afternoon at 9:34 pm I received a phone call from Paul who stated he was head of security and proceeded to tell me he was only calling because he received a email stating no one had spoken with me. At this point I m livid because Now I feel like you are only contacting me because the person over you complained to you about it when I proceeded to ask him if I could speak to the person over him he proceeds to tell me he s security manager and it s nothing else he can do to help me. I wouldn t recommend this hotel to anyone it s clear the staff have no reguards for their customers we have filed a police report but at this point I would like to speak to the owner of this hotel regarding this issue the lack of disrespect that was shown to me and my husband is totally unacceptable But this is one issue we will not let slide .

B
3 years ago

On

Radisson Hotel & Oneida Casino

Radisson Hotel & Oneida Casino

4.1