Radisson Blu Gautrain Hotel Review

Great place for business travel. Don't miss the breakfast.

Beautiful view and ambiance. Parking too expensive for day visitors and the drinks are slightly on the expensive side...

Apart from the expensive parking, this hotel is really a very convenient venue close to many amenities in Sandton.

I loved my stay and really enjoyed it. Please keep up the awesome service...

Great conference venue with nice view and excellent service staff

Perfectly adequate for an overnight stay if you are commuting between Johannesburg and other destinations

The hotel is clean and nice, but it's a little sad that there is little parking space and a separate lobby.

Awesome place to have meetings and get work done. Friendly staff and decent food.

Not a great hotel for the price. Check in was 2 hours later than advertised on website, room was dirty when I got in with marks all over bed and fingernails and dust all over the room. Clearly had not been cleaned and I had to wait another couple of hours for someone to come and clean it. Service throughout is highly impersonal, bordering on rude on most occasions. They have 4 service desks but rarely have more than 1 staffed, inexplicably often having several members of staff huddled around a single counter which results in long waiting times. A 4* which is priced like a 5* but delivers a 3* service at best.

Place very nice, services good, but horrible food meat too dry, fish has bones still and potatoes not well cooked....., hope u get my drift

Slow lounge is perfect for meetings when one is on the go.

The hotel is centrally located, a short walk away from Sandton City and Nelson Mandela Square. All staff members that we met were polite, knowledgeable and efficient. The room was clean and well furnished. We loved the lay out of the bath and shower, space saving but practical for the guests as well

The place has nice staff members but the service is very bad.

Great bed. Awesome breakfast. Very convenient location. Staff could be friendlier but satisfactory service overall.

Love the hotel, the staff and the breakfast! All 1st class: EXCELLENCE!

Loved it. The staff are extremely friendly and very helpful.

Do get confused of 2 Radisson blue hotels
Very nice hotel rooms professional

The food was horrible, the service was bad (there was one student waiter).

But the ambiance is good. I'll go back on a full stomach and just order drinks.

Very good location, nice big rooms with new design, free wifi.
Morning breakfast is terrible, no good restaurants, no sauna, no own parking

One of the best hotels, stylish with great food. Radisson blu's standard of class is consistent and of high standards.

Beautiful rooms, friendly, professional staff, just across the road from the Gautrain Station - ideal for travellers.

The venue and the views are perfect food needs to be upgraded

Nice hotel with a lovely terrace bar and pool area.

For it's money. One of the best and most modern hotels I've stayed in.

OK hotel, tue room had some problem with the bed lights not working properly. The person in the check-in charged me with high conversion rate without getting my confirmation, I would prefer to pay in rands.

Nice 5* business hotel conveniently located centrally in sandton and across the road from the sandton Gautrain station

It's home to me staff is amazing and very helpful rooms are clean and classy overlooking the Michael Anjelo.

Nice hotel in Sandton, near Mandela Square and the Gautrain. The gym was very useful and the breakfast really well served. The room otherwise could be better. Shower drain needed maintenance and caused a flood in the bathroom. Room service also forgot to leave towels and I had to order.

The staff performance was less than enthusiastic. From check in to the restaurant to the check out, everyone seems cold and disinterested. Perhaps it's the big city thing as other parts of South Africa have the nicest people I've encountered.
The room was spacious and the bed comfortable but the pillows were too flat for my taste. The shower was an odd design but the room was quiet at the end of the hall and we never heard traffic from outside.
Restaurant food wasn't bad but service was poor. Breakfast was complete and the egg station guys were the only staff that were friendly and smiling even though they were busy.
Recommended as it's just across from the train and walking around Sandton is safe.

Great location close to Gautrain Sandton for meetings, conferences and accommodation

There was a slight delay in check-in which resulted in complimentary drinks and food from the hotel. We also got upgraded to a suite which was exceptional. The suite had a spectacular view, romantic atmosphere and overall luxurious. It exceeded expectations by far.

Nice view of greater Sandton and has superb service

The hotel is nice but the service at reception is very bad. The mis treat you sometimes and will try to scam you out of follars so make sure you exchange rands before you pay. The dollar exchange there is very low.
Also note that the shuttle service providers may not give you enough information about charges regarding being late so inform them early if you are goinf to be late if you have booked a shutttle to travel around the city they will charge an extra 650 rands per hour that you delay them. But the reception desk took feedback well when we complained about how we were being treated.
Other than that you will find that the food there is very nice and the service providers are very nice and polite.
I mentioned that I was sick and the waitress feom room service took care of me. Bringing me fruits on the hotel and followinf up on me.
She even said this is your home away from home so We need to take care of you.
In conclusion ,I would recommend this hotel to stay at, but with precautions such as the dollar exchange and the shuttle service.

I have never been inside there before but I really love the beauty of the architecture

Room is nice and clean however, their kitchen took incorrect order, they are slow and the food is cold. Sorry I didn't even give a tip due to their service.

Well located and efficient hotel with a full range of services.

There is an ironing board and iron in every room.Great restuarant.Great bar.

Absolutely lovely hotel and staff. The super friendly and always eager to help attitude, was awesome.
Special thanks to Sweetness, your beautiful nature is just what the guest needs, you went out of your way to ensure I was happy and taken care of. You are an attribute to the business. Thank you.
The gentleman that booked me in, you were absolutely awesome! Thank you for going out of your way to accommodate me, what a beautiful start to a much deserved weekend break. Your friendly and very charming attitude was fantastic. Nothing was too much for you. Radisson can be so proud of you.You rock!
Radisson, you can be proud of your frontline staff!!!!!
Thank you for a lovely stay
Catherine

I know that this is not Radisson blu hotel and residence, Capetown but I have to comment for other tourists to know and be aware of what to expect when visiting Raddison blu, a 5 star hotel!! It's sad that a hotel such as Radisson blu will have thieves as staff. I was at the Raddison blu hotel and residence in capetown and got my items stolen by the housekeeping and of course management told a story which I believe was just to protect their reputation. How can only one house keeper go into my room to clean, CCTV footage shows she's the only one who went there, then you tell me she passed a polygraph test hence she's not the one who stole the money. And of course if you know capetown very well, you'll understand how the police works. Tourists please be advised!

Standard hotel in Sandon. Had branch there. Service is excellent.

Filthy, and they always have a few till points operating during peak hours. Long ques, staff always have long faces. No one is ever available to help pack your groceries at till points. Absolutely horrible