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N
3 years ago

Gisella and Nina were extremely helpful and helped...

Gisella and Nina were extremely helpful and helped me get into a brand new 2020 Honda Accord! They worked with me and even got me the black one I wanted from a different location, and brought it to the Racine location for convenience! I highly recommend requesting them if you re looking!!
I am so happy with my new car!!

M
3 years ago

If you are looking for a vehicle and don't like ty...

If you are looking for a vehicle and don't like typically and pushy sales man you need to visit Racine Honda. My salesman Jesse Aguinaga was the best. I told him what I was looking for and he knew exactly what to show me. Great people at Racine Honda.

S
3 years ago

Go and see Zach Martinez. He quickly pulled up the...

Go and see Zach Martinez. He quickly pulled up the specific model CRV I was after and presented a list in price order. I was then able to determine a vehicle based on my budget. He pulled up the car I was interested in so I could throroughly inspect it for any signs of leaks, or possible long term damage. The CarFax report was also presented to me by request, which really helped narrow down the vehicle I wanted. The finance manager was also very helpful and wasn't majorly aggressive with their monthly package plans. Thanks again!

J
3 years ago

I have been looking for a long time and I was reco...

I have been looking for a long time and I was recommended to Thomas Platt. He was extremely helpful and answered every question that I had along the way. He made sure to get me into a car that i wanted. Matt K. helped with my finances and was able to get me affordable payments! Both gentlemen were amazing all around and I ve never had a better dealership experience! 100% recommending them and Honda to everyone from now on!

A
3 years ago

Extremely happy with my experience today! Tommy wa...

Extremely happy with my experience today! Tommy was awesome! I was well informed on everything and he was very friendly. Will was helpful and friendly as well! I never thought it would be this easy to get into a safe and reliable car without the hassle. Thank you again! Would recommend to anyone to come here!

K
3 years ago

Zach Martinez Blessed me today with absolutely no ...

Zach Martinez Blessed me today with absolutely no credit at all and gave me a chance with a brand new 2020 Honda Civic FIRST CAR BY THE WAY if you re reading this please come by I HIGHLY RECOMMEND IT. COME NOWWW

E
3 years ago

Honestly one of the nicest services I ve ever gott...

Honestly one of the nicest services I ve ever gotten with buying a car. Matt and Nick were extremely nice and helpful, making the entire process very easy especially with having a trade in. I really didn t think I was going to be walking out with a car and here I am driving a new vehicle! Would highly recommend coming here.

T
3 years ago

If you are looking at buying a car from Racine Hon...

If you are looking at buying a car from Racine Honda, I would highly recommend requesting Levi as your salesman. Levi really took care of us and our needs, was knowledgeable about the vehicle and made our experience of buying a used car, (which can be stressful) very pleasant. Having a salesman you can trust is so important, and he really went above and beyond for us. We love the car, got a great deal, and are so happy we chose Racine Honda!

B
3 years ago

I went in looking to buy a Civic and was greeted b...

I went in looking to buy a Civic and was greeted by friendly staff that was very willing to help me. They were very patient and allowed me to take my time when making decisions. They were very transparent about their deals and contracts.

C
3 years ago

Thanks to my second family at racine honda for get...

Thanks to my second family at racine honda for getting me into my dream car (2020 Honda Civic Sport) Personal shoutout To Ricky Corey and Will for helping me and making it an easy experience to get into a new car!!!!! Thank you racine honda. IF YOU EVER NEED A CAR THIS IS THE PLACE TO COME!!!!

M
3 years ago

I have a 2017 Honda Accord and I bought 4 brand ne...

I have a 2017 Honda Accord and I bought 4 brand new tires from this dealership and it was all down hill from that point...Each time I left the dealership I ended up with flat tires. The first time I had a bent rim and they forgot to tell me. So I came back and bought a new rim, only to leave the dealership again with more flat tires again and again. After all my visits I finally gave up and went to an actual tire shop where they said the tires weren t installed correctly. Customer service was horrible, their way of fixing the issue was by introducing me to a sales person and trying to get me to trade in my car... such a time consuming and horrible experience wouldn t recommend this place to anyone.

r
3 years ago

Slim Shady. They apply window etching (a dealer sc...

Slim Shady. They apply window etching (a dealer scam from the 80s) that they charge $299 for. They've already applied the etching to vehicles and claim it cannot be removed yet, it's not included in the advertised price. You can buy an etching kit for $25 on Amazon.

J
3 years ago

Honestly I was blown away at the at how great the ...

Honestly I was blown away at the at how great the process was for buying a used car here. Tommy (Tom Platt) gets 10,000 thumbs up - if you're unsure or nervous about the whole experience, ask for him - he will walk you through everything and carefully explain your best options, and work with you to make sure that you end up comfortable with your decision.
This was my first time buying a car and I was pretty anxious before walking in the door. Really anxious, actually. But I felt 0 pressure over the week that I communicated with Tom and truly felt like I had all the time and info I needed. He was honest and up front about pricing and what he was able to do for me, and when the car I was looking for wasn't available, he helped me find an alternative that I ended up liking even better.
Thanks so much, I will for sure be recommending friends and family this way in the future.

M
3 years ago

Hands down the best dealership I have ever stepped...

Hands down the best dealership I have ever stepped foot in! Everyone is always smiling and willing to help. They make car buying and service fun and not stressful at all. Would highly recommend!

I
3 years ago

My experience in car buying has not always been a ...

My experience in car buying has not always been a joyous occasion. When I went to Racine Honda and dealt with James Leipski is was sceptical of the whole car buying process. James assured me that he would take care of me and make sure that I was going to leave happy. And happy is just what he did!! I got the deal I wanted and had no pressure at all to make a purchase. I would and will give a huge recommendation to see James and Racine Honda to make your next vehicle purchase!!

E
3 years ago

Racine Honda is were I've always gone for new vehi...

Racine Honda is were I've always gone for new vehicles and they never fail to give amazing service. I had the pleasure of working with Nick Imhof for my next purchase and he did a phenomenal job letting me know my options within my price range and showing me all the features of my new car so I didn't have any special surprises later. As always an awesome experience

C
3 years ago

I've heard nothing but good things about the Racin...

I've heard nothing but good things about the Racine Honda and their reputation definitely proceeds them! By far the fastest lease trade I've ever done, with the friendliest, most helpful staff I've had the pleasure of doing business with. Huge shout out to Zach for being a fantastic and friendly sales rep, the GM Matt for working out the exact price I was aiming for and Randy for perfecting my ride to depart in.
This is my 4th lease with a honda dealership, I generally go to Kenosha but I HIGHLY recommend taking your business to the Racine location. Such professional and welcoming staff all wanting to meet your needs and are respectful of your time!
(I traded in my 2019 Honda Civic hatchback for the 2021 Civic hatchback and I'm an extremely satisfied customer. I'd give more than 5 stars if I could)

S
3 years ago

I bought a late model Ford Edge we seen on their w...

I bought a late model Ford Edge we seen on their website. Absolutely no pressure! Upon the inspection I found a few things that needed to be corrected. I thought the price was fare so didn't ask for any price reduction. Instead just asked for the things that were pointed out to be addressed. My sales person was David Schuch who was very attentive and made my my wife and I feel important. I also met with Doug Kiscellus the Sales Manager of Racine to discuss my concerns and he assured us he would take care of them. We then met with Amos from Finance to finish up with the paper work. Very easy! We live a couple of hours away and the next day we had some snow discovered that our rear wiper was not working.. I contacted David and Doug and they told me to go have it fixed and they would pay for it so we didn't have to drive back to Racine. They have a first class team at Racine Honda and it was a pleasure doing business with them :)

O
3 years ago

I stopped in to look into purchasing a used vehicl...

I stopped in to look into purchasing a used vehicle, and ended up with a new 2021 lease with payments lower than I ever anticipated. Josh from the Sales team was knowledgeable, thorough, and transparent throughout the entire process. His expertise in the offerings with each vehicle and trim level and the various financing options were invaluable and provided an outstanding experience. This was my first lease and Will from the Finance team did an excellent job walking me through what to expect without any pressure for additional purchases. All of my questions were answered promptly and clearly, making for an enjoyable and low-stress visit. Racine Honda can't be beat, will definitely return!

A
3 years ago

Great service, good customer support, went above ...

Great service, good customer support, went above and beyond to see that our situation was addressed and resolved. Thank you Racine, Inver Grove, Port Huron, Michigan City ( Indiana), Gainesville, McGrath (Illinois). You all were amazing!!

S
3 years ago

Go and see Zach Martinez. He quickly pulled up the...

Go and see Zach Martinez. He quickly pulled up the specific model CRV I was after and presented a list in price order. I was then able to determine a vehicle based on my budget. He pulled up the car I was interested in so I could throroughly inspect it for any signs of leaks, or possible long term damage. The CarFax report was also presented to me by request, which really helped narrow down the vehicle I wanted. The finance manager was also very helpful and wasn't majorly aggressive with their monthly package plans. Thanks again!

E
3 years ago

Everybody at the Racine Honda dealership are quite...

Everybody at the Racine Honda dealership are quite friendly, easy to talk to and exude a relaxed atmosphere. They worked with me to achieve the best deal possible that matched my financial goals. I ve had negative experiences with other dealerships that have caused me to tread lightly and be wary of certain situations; not at Racine Honda. I wish that every dealership would be as fair and strait forward as them!

C
3 years ago

I worked with Dave Schuch and he got me the car I ...

I worked with Dave Schuch and he got me the car I wanted for the price I wanted, I definitely recommend for everyone to come to Racine Honda and you will not be disappointed. Five stars all the way around.

P
3 years ago

Came in for an oil change.. was not expecting to d...

Came in for an oil change.. was not expecting to do a Vehicle upgrade due to initial purchase but they listened and made things right. Levi was great. Ill admit I wasn't the most pleasant at first but they definitely turned the experience around. And as always the service dept is great to deal with.

M
3 years ago

We have been doing business with Racine Honda for ...

We have been doing business with Racine Honda for 3yrs now, the customer service has been amazing. Recently purchased two new vehicles and couldn t be happier to stay with them. Our sales Rep Mo helped with everything and beyond, not to mention the managers attention... This is an amazing place and amazing people to work with

V
3 years ago

i had been trying for weeks to find a jeep that me...

i had been trying for weeks to find a jeep that met my expectations with looks, features & a price range that i could stand behind. honestly if it wasn t for tommy (thomas platt) taking that weight off my shoulders with finding me my car, i more than likely would ve been sucked into an overpriced vehicle & taken advantage of financially elsewhere. tommy made the process informative & stress free. he worked with my price range & in the end, i walked away with the car i had been looking for. if you re looking for an honest & informative source for your next vehicle, get with tommy! you won t be disappointed

R
3 years ago

You save with David, hard working, out going and e...

You save with David, hard working, out going and easy to work with. He goes to bat for you to get you the very best deal you are after. He is able to think outside the box as well as inside the box. Highly motivated young man.

M
3 years ago

Shout out to THOMAS PLATT, Ricky and Corey and als...

Shout out to THOMAS PLATT, Ricky and Corey and also Will! Honda did rightt by me and thomas will be all of my referrals as he is who i spent most of my time with ! Appreciate your efforts and not giving uo on my deal when I did!!!

J
3 years ago

Would give 6 stars if I could! Extremely courteous...

Would give 6 stars if I could! Extremely courteous staff that was able to put me in an ideal vehicle for me in a timely and professional manner. Highly recommend my salesman Jesse who was very personable and found me a fantastic CR-V with an ideal price for my budget in almost no time at all. Met with Sales Manager James and General Manager Matt and both heard out my concerns and needs to make my deal work and they didn't hesitate to give me exactly what I needed. Would refer this dealership to anyone in the process of looking for a vehicle; they will certainly keep my business for a very long time! Thanks guys!

M
3 years ago

The manager was very disrespectful and treated me ...

The manager was very disrespectful and treated me like I was homeless. The sales person kept trying to put me in base models and kept trying to tell me "it might be a little much for you." I ended up going to Muller Honda of Gurnee. Shawn Moore took great care of me and really listened to me. I got what I wanted without the hassle!

S
3 years ago

I came in for a vehicle I saw online. As soon as I...

I came in for a vehicle I saw online. As soon as I walked in Tommy acknowledged me and showed me exactly what I was looking for. He was not the typical car salesman. He listened and let the car do the talking. There was zero sales pressure. James the manager also helped out with the price. If you do not want to waste your time and buy a clean car this is a great place to check out.

J
3 years ago

Jesse was phenomenal! i stopped in after having a ...

Jesse was phenomenal! i stopped in after having a rough car search and the man got me in a car that i always wanted and he was super personable and make my car buying experience amazing! ASK FOR JESSE !!

A
3 years ago

We came in to the dealership to look for a car and...

We came in to the dealership to look for a car and they were so polite. Also I loved the way they treated us like family. Everyone always had a smile on there face and helped us out and answered all of our questions.

M
3 years ago

I am truly impressed with how Racine Honda conduct...

I am truly impressed with how Racine Honda conducts their business. From the start communication was clear and honest. Being a law enforcement officer I feel I can judge people fairly well. From the GM Matt, through the sales team involving Maggie, George, Dave, and Mike I can honestly say I ve never had a better experience at a dealership. They actually still believe in customer service which is rare these days. On top of that I received the best possible deal around for my purchase/trade in. I do my homework with the numbers and I know I was treated fairly. I will recommend Racine Honda to everyone!!

t
3 years ago

Great friendly people. Willing to sit down and wor...

Great friendly people. Willing to sit down and work with you to get your payments where you want and my trade in was way more than any other place I had been to. I came from Loves Park Il . Well worth the trip I worked with Nate Castillo as my sales rep, also Victor the used car director and Mike the customer experience manager.. Awesome people!!

N
3 years ago

Our buying experience at Racine Honda was excellen...

Our buying experience at Racine Honda was excellent. Jesse was kind, patient, and professional. Not once did we feel frustrated or pushed. Jesse and Payton were quite personable making it easy to be honest to get the vehicle we wanted at the price that works for us. Payton was also able to work out a warranty that covered what we wanted at the price we wanted. Tyler helped explain all the new gadgets in a way that made sense to me and Mitch drove all the way out to the Northside of Milwaukee to pick up the title of our trade in and the down payment check. ( we weren't thinking we would be buying) You guys were terrific! Definitely worth the drive from Jackson!

E
3 years ago

Everyone at Honda was INCREDIBLY nice and consider...

Everyone at Honda was INCREDIBLY nice and considerate throughout my entire experience. No one pressured me into any vehicle, they heard me out and listened to my needs. Thanks to them, I got to drive home my dream car.

D
3 years ago

What a great customer service service experience t...

What a great customer service service experience this past weekend at Racine Honda. David and John were very knowledgeable and willing to work hard to make the experience fully satisfying for the customer. I would highly recommend Racine Honda and ask for David and John!

David

C
3 years ago

Outstanding customer service from Jayden Garrison....

Outstanding customer service from Jayden Garrison. The moment we walked in the door he came to greet us and took time to help an indecisive person make his mind for a car purchase. He kept showing me models and colors to help me pick all while being extremely patient and professional. Even though we had a slight hiccup during the purchasing phase he stayed with us til the end (all the 3 hours )and accommodated to our needs. Defiently recommend Jayden for any first time buyers, he has earned my buisness for any other future transactions.

J
3 years ago

Great buying experience. I was in and out within ...

Great buying experience. I was in and out within an hour.

James helped me through the process over the phone and through text, knowing it was a long drive from my home in Illinois. He didn t sell me a car. He helped me make a purchase.

This is our third car from Racine Honda and it won t be our last.

R
3 years ago

We bought a used minivan from Racine Honda in July...

We bought a used minivan from Racine Honda in July 2019. Last week, noticed the thermostat was moving over to red. Took the vehicle to a local chain store, and they wanted to charge $700 for a new radiator. I called Racine Honda and asked if they could help me out. They looked it over and determined it was a hose and clamp. Just under $200. When I spoke to the general manager about my happiness of the repair, he offered to refund the money. Super excellent service. I had a loaner car while the work was being done.

H
3 years ago

I recently bought a CR-V from the Racine Honda dea...

I recently bought a CR-V from the Racine Honda dealership. This is the first Honda I have purchased and between the stellar service I received at the dealership and the amazing quality of the vehicle I will be a loyal Honda driver from now on. James Leipski helped me find exactly what I was looking for and made the entire process easy, as well as a friendly follow up to ensure everything was still running smoothly and to my satisfaction. I would recommend buying a car from him to all my friends and family! Thank you James for all your help

E
3 years ago

Nick was FANTASTIC! Don't let his age fool you. He...

Nick was FANTASTIC! Don't let his age fool you. He is very knowledgeable and will help you find the car of your dreams. I couldn't be happier with my Honda CR-V. Thank you for taking the time work with us today!

J
3 years ago

Zach Martinez was a great guy to work with! Extrem...

Zach Martinez was a great guy to work with! Extremely happy with the service I was provided. I knew what I wanted and came in and Zach made it work! Very happy with Racine Honda and will be recommending them to all my friends and family. ASK FOR ZACH !!

E
3 years ago

Nina was amazing! This was the smoothest,easiest, ...

Nina was amazing! This was the smoothest,easiest, and honest transaction I have ever encountered at a car dealership. Nina made the transition as easy as possible. I would highly recommend going to her if you re looking to get into a new vehicle. She was very open and honest with me about everything.

J
3 years ago

Buyer Beware!!! They had a vehicle listed for 7k. ...

Buyer Beware!!! They had a vehicle listed for 7k. After sitting around for over an hour, they said it would be 9800 out the door. Taxes are like 350 so they wanted 2500 in fees! Really?!?! The vehicle was also inspected supposedly but had a rusted broken frame bracket. Look on cars.com reviews I am not the only person to have this issue. Completely dishonest and misleading!

L
3 years ago

Daniel LaBelle is one of if not the best sales per...

Daniel LaBelle is one of if not the best sales person at Racine Honda. He doesn't press you, makes sure all your needs are met. Big D gets the job done. Once you deal with him, you got a friend for life!!!! Sending all my friends to see "Big D"

K
3 years ago

I have a very limited schedule and Maggie worked w...

I have a very limited schedule and Maggie worked with me to schedule my service appointment. She was extremely patient, flexible, and very personable. It was a pleasure to work with her and I will undoubtedly return because of her and Honda s superb customer service!

R
3 years ago

We had Tommy and he was a great help. I came in lo...

We had Tommy and he was a great help. I came in looking for a pick up truck and in under a couple hours that s exactly what he got me. I highly recommend him he has such great people skills and very easy to work with. I give my overall experience a 10/10 Thanks man!