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S
4 years ago

First time purchasing a car from Racine Honda...Am...

First time purchasing a car from Racine Honda...Amazing customer service!!! Tommy was extremely knowledgeable, helpful...made the entire process fast and easy! Worked with what I was looking for and the payment I was looking! Five stars all around!

J
4 years ago

I had a fantastic experience buying my first Honda...

I had a fantastic experience buying my first Honda vehicle at this location. Preston Ruby worked with my budget to get me in a car that I loved. He was extremely professional and knowledgeable about the products. He also followed up after the purchase to check in and see how I was doing. He went above and beyond my expectations and I will definitely be going back in the future to make a purchase for my next vehicle.

J
4 years ago

I saw they had the exact 2020 Civic on the lot tha...

I saw they had the exact 2020 Civic on the lot that I wanted so I reached out to Thomas Platt aka Tommy. He was very helpful, easy to work with, and made the whole process painless. Didn't have to deal with any pushy sales tactics at this dealership, which is a huge plus. I got a good price and the financing terms I wanted. I was very pleased with the experience.

Y
4 years ago

This was the best car buying experience I had. I d...

This was the best car buying experience I had. I did my research, contacted several dealers online and asked for prices right away. Nate Haggerty from Racine Honda, along with other dealers, responded to my email the next day. He matched the lowest price offered by another dealer in Illinois and got our vehicle within two days as promised (it was a dealer trade). We set an appointment and picked up our new 2016 Civic today. No pricing games, no "let me talk to a manager for the hundredth time". We agreed on everything via email and they stayed true to their offer. Nate explained everything in great details and the whole process took about two hours, including financing. Great experience, professional staff. This is the first time I didn't feel exhausted after buying a car. I would definitely recommend going to this dealer.

D
4 years ago

I was in town visiting family from out West. Prep...

I was in town visiting family from out West. Preparing to leave on the long journey home to Washington, I went by Honda Racine to have fluid levels checked and tires aired. Rodney in the Service Dept. was very helpful and courteous. He jumped to the task and made sure my car was "topped off" for the trip ahead. I offered to pay but he kindly said to not worry about it. Grateful for the service and hospitality!

J
4 years ago

Ricky and Payton were amazing to work with. I felt...

Ricky and Payton were amazing to work with. I felt welcomed the moment I came in the door. They helped me find the exact car I wanted and we're very accommodating in assisting me in getting the financing that would work for me.

P
4 years ago

I worked with Mario Zuniga to purchase my Honda CR...

I worked with Mario Zuniga to purchase my Honda CRV-EX L at Racine Honda yesterday and had a very positive experience. Not only was he knowledgeable about about all the car options but had great ideas how to navigate the financial piece which can be the most challenging part of any purchase! He went over and beyond to discuss all my new car accessories and even offered to reach out further if I had additional questions!! Great customer service by all at this dealership! I was very pleased and will refer many in the future!!!

J
4 years ago

I had the pleasure of working with the representat...

I had the pleasure of working with the representative Daniel . He was very knowledgeable and helpful to finding the perfect car. It was so nice to work with a dealership that cares more about the customer and not just the sale. Very highly recommend this location to family and friends !

J
4 years ago

I usually do not leave reviews but for them I have...

I usually do not leave reviews but for them I have to. I was recommended by a friend, and they did not disappoint. The customer service, the friendly and helpful atmosphere that they provided was spectacular. The first place I went to said my check engine light was going to cost me a couple grand, as for here to find out I was covered under warranty. Definitely coming back and would recommend YOU to stop on in!

C
4 years ago

I purchased a Honda Civic from the Racine Honda de...

I purchased a Honda Civic from the Racine Honda dealership. Matt K was able to get my payments where I needed them to be. Tom P went the extra mile to accommodate our special needs. They treated me very well. I would not hesitate to recommend this dealership to my family and friends.

S
4 years ago

I visited Racine Honda for my first car leasing ex...

I visited Racine Honda for my first car leasing experience. I was greeted by Robert, and he also helped me along the way of figuring out what lease options would be best for me.

He immediately offered us coffee/water and made sure we were comfortable.

He was extremely knowledgeable about the car I was interested in. As we test drove the car he shared facts, stats, and good-to-know s.

I had a wonderful experience and will come back to Racine Honda for all of my car needs! Thank you Robert!

N
4 years ago

I went in for a recall repair and it it was done q...

I went in for a recall repair and it it was done quickly and with care. There is a nice waiting room makes the time go quickly. The mechanic even had my car washed for me as a free bonus. Thanks!

b
4 years ago

Awesome experience, not only was my sales person (...

Awesome experience, not only was my sales person (Gracie) very friendly and understanding, her GM Matt Douvikas and staff were excellent in providing the best customer service they could! Will be sending all my friends and family to Racine Honda.

A
4 years ago

I am very happy with the purchase of my new 2020 C...

I am very happy with the purchase of my new 2020 CR-V and service I received at Racine Honda! Salesman Jesse Aguinaga worked with management to help me get a great deal and Mike in finance made the purchase hassle free. A great purchase experience and a great Honda vehicle!

E
4 years ago

Edgar is absolutely amazing at what he does. I fel...

Edgar is absolutely amazing at what he does. I felt very comfortable during my interaction with him. He helped go through every option available for me, explaining everything in an understanding manner, and also made sure he was going to get me into something I was comfortable with. I was not able to purchase that day unfortunately but I do intend on going back to him when I do plan on buying, I also recommend all my friends and family to go by him when looking for cars. The environment that have here is to help their customers find something based off their preference and needs and not push them into a car that they ll hate down the road. I loved all the help I received here.

S
4 years ago

Tommy was very helpful, very thorough, and all aro...

Tommy was very helpful, very thorough, and all around a great salesman. He was very patient throughout the whole process and explained everything thoroughly. He was very easy to work with and was positive. Best experience at a dealership I ve ever had! Great guy!

J
4 years ago

Nick imhof is such a nice person he was super stra...

Nick imhof is such a nice person he was super straight forward and honest person I'm glad he helped me jump some hurdles and made it possible for me to get a car and I couldn't thank him enough would definitely recommend honda racine dealership

P
4 years ago

I would have bought car from Racine Honda if my ex...

I would have bought car from Racine Honda if my experience had not been bad. They gave me one price over the phone and when I went to the dealership they changed the price. Typical play to get the customer in the door and not keep the promise.

L
4 years ago

Excellent customer service from start to finish! W...

Excellent customer service from start to finish! We had a terrific experience with the friendly, professional staff at Racine Honda, from Naomi s efficient communication to set up our appointment and provide information to Jesse s attention to detail making sure we got exactly the vehicle we were looking for. This is our second purchase with Racine Honda, and they have more than earned our repeat business.