QIPERT Reviews

By far the worst management company that I have come across in my life. They manage my rent on behalf of servihabitat, and the disorganization, incompetence and errors in accounting for payments are practically monthly. They always ask for the same documents, when you send them responding to who asked them, it turns out that nobody answers you and they ask you again a month later. It's like living groundhog day, every mail / call from these people will ask me the same, I will send it and they will never respond. My emails should be lost in your inbox, in cyberspace.
They arrive at the point of requesting via burofax payments, which are made in a timely manner. They will still be able to take me to a trial of eviction and spend the money on lawyers and costs, to lose the trial directly. Awesome disorganization of this company.

Ibercaja obliged us to process all the procedures for the purchase of our home, in addition to charging a high price, after 4 months have not yet given us our deeds nor have liquidated the provision of funds.

From February 2 to today June 22, waiting for the resolution of a settlement of a provision of funds, which corresponds to the sale of a home, when I speak with them I only hear lies and they blame each other, one Terrible agency that Bbwa has hired, I think it's fine now, unpresentable, of course I do NOT recommend it to anyone and even less to have it as a bank contract

I sold a house through a real estate agency and the buyer's financial institution worked with this agency. They made me a provision of funds for the cancellation of the mortgage of approximately double what is usual according to what the real estate agent told me. In a process that should take 3 months, I have been almost 9, and each time I write to ask how it is going, they tell me a different milonga. Avoid this company at all costs, they are unpresentable

They don't deserve any stars.
We have just made a mortgage with the Sabadell bank which work with this company, they have charged us all the mortgage expenses without indicating in a single payment the concept. I have had to go crazy to interpret what corresponds to each payment made and ... Surprise, they have charged me, buyer, twice the costs of cancellation of mortgage of the sellers.
I've been asking for explanations and a solution to my advisor for 3 weeks and I don't get any answers. Well yes, an attempt by the bank to detach itself from the agency, which they have hired ... The little star that goes to Qipert threw it in the face of the Sabadell bank ..
If they don't solve the problem quickly I will have to go to a lawyer

After 7 months waiting for our scriptures we continue without any response, I do not know how they are not ashamed after all the criticisms they receive, stop taking advantage of the people and return our money.

This is traca! They do not pick up the phone, this is outrageous.
I do not recommend working with them at all.

Bad and swindlers we have been waiting 6 months to return the money dd I sold my house and I'm going with lawyers this does not stay that way!

Hello, we acquired a home on May 5.
They made us go to the notary office that "Kiron" chose.
Everything squared us.
But we do not have the original deeds since they told us it took 3 months to arrive.
But your bills broken down nothing and I don't think it takes 3 months.
A greeting.

An answering machine that finally hangs you up. Delays and errors in mortgage management, I have been trying to sign a mortgage since August and continue to make mistakes that the notary has to correct

Qipert is the management of Banco Santander. My experience is chaotic, not to say embarrassing and abusive, in three words "ARE ONE .ATRACATORS".
The last sale made of my home I was imposed a provision of funds of 1630 for expenses that did not exceed 350.
Approximate provision costs:
NOTARY: 650, ...... real 170
PROPERTY REGISTRATION: 550, ....... real 150
BS QIPERT MANAGEMENT: 410
MAIL EXPENSES: 30
TOTAL FOR ITS INDISCUTIBLE AND UNNECESSABLE SERVICES ...... 1,650.00
REAL VALUE OF THE COSTS .... 350,00

This is the Bank of this Country, true robbers who take advantage of thousands of daily operations

My angry reaction did not wait, but as usual the bank always or almost always wins.

I only have the tantrum to make public what many people suffer and suffer.

UNTIL WHEN AND HOW MUCH TO BE TOLERATED ???

I do not know if I'll get anything, but I'll let the Bank of Spain know and I'll spread it over the networks until it's over.

SINVERGUENZA WITH MAYUSCULAS !!!
SCAMMERS AND ATTRACATORS !!!!!

Impossible to call this "company" - to call them in some way - and talk to them. It is shameful that banks work with something like that, in addition to the money they charge for doing things wrong. All the invoices of the misconduct, impossible to contact them to change them. They don't answer the phone, you're always in line. I do not know how they are not ashamed to see all the opinions of them here, no good. We can't even ask for claim sheets, to inspect them !!!!!!!!!!!! You are incompetent!

Little scoundrels, in the end I had to go to the consumer office to file a claim ... Neither by phone nor by mail they answer.

I sold my apartment, I did not choose it. The buyer had a mortgage related to the sale and his bank (Bankia) imposed the management. I had to cancel my previous mortgage and I chose to manage that process, which seems to have been very bad for them, since they could not get money out of that process. At the time of signing I am retained nothing more and nothing less than 2000 euros (to cover the cancellation in the case that I did not do it and to pay legal expenses) figure that I see disproportionate. I comply with my part of registering the cancellation and I send them the simple note of the registration to justify it. I return to claim that they give back the provision and they do not give me any explanation. And the last thing is that I receive the notary invoice claiming payment, which should have done them (it was the only procedure that I had to do). I return to claim the person with whom I spoke before the operation and his response is that I chose to do the process and that he can not do anything but pass the claim and put me in copy (which I do not understand since I do not I am interested in their procedures and I only need answers) I am outraged, these gentlemen have 2000 euros, I had provisioned the expense of notary ... For what? They do not return it to me and I have to pay the notary an invoice that they were supposed to have paid for them with my money since for that they kept it rpovisionado.
With all the opinions that I have read, it fits what is happening to me. They remove paste from the cancellation process, from mine they could not and it seems that I pay the consequences, it is very clear. Of course I would not recommend it to anyone.

A painful experience, regrettable attention, impossible to communicate with them at all hours. ALL THEIR AGENTS ARE BUSY, they ask me for a provision of funds that scandalizes the director of my financial entity when we went to sign the sale. Five months have passed since the operation and they have not yet sent us the documentation with the invoice of the expenses incurred, nor have we received the surplus from the disproportionate provision of funds. If they tell you about them, run away!

At last today, August 20, I have managed to give me the deeds of the house that I bought on November 30.
It goes without saying that I plan to claim the return of the fees of these lousy professionals who have only done so for 9 months!
If this agency offers you your bank, do not even think about accepting. Look for another one or even do the paperwork and you will save it is pasture that they charge for processing everything badly and late.
EDIT after the company's reply. I have not written to that email nor am I going to do it. We have already spent 9 months calling both the bank and me, writing emails that did not receive an answer, and being systematically lied and cheated. You can keep your prototype response that you copy and paste in all messages to attach it to your CV the day Qipert closes for bad service.

Painful "service." There is no way to communicate with them and they NEVER send the invoices

I have called him 6 times, I have left the mail in three and the last time they told me that they would call me back in five minutes, a week has passed. Your lack of responsibility and professionalism is more than questionable. Sign an operation with you, as stated in the notary in two, maximum three months it would be regularized and return the amount of the provision of expenses that you made.
Four months have passed and I still can't even contact you.

Impossible to talk to anyone ... they have been wrong with the provisions, they have to return me money and I can not talk to anyone, a disaster and I'm afraid it's a scam

Nefasto just put a complaint every time I call a different excuse and even since December without charging the forecast of funds if in a week there is no response complaint in consumption

Agency imposed by Banco Santander.
Almost 5 months from the signing to recover the documentation and excess amount.

Excessive and abusive management expenses.

Some rascals

Thieves !!!! It is going to shit the director of the bank santander a provision of funds of 3,000 euros tells me you will be reimbursed about 1,000 euros which is my surprise they make me a return of 12 miserable euros you are a real scammers

You are some scoundrels who neither answer the mail nor telephone. 9 months for a cancellation .... that's called stealing ... And now they send me another email to get me back in touch with the 17 emails I sent them, without getting a solution ...

I could qualify as regrettable both the service provided and the telephone attention and treatment received. A year ago we signed the purchase of a property, we have not yet received the deed, not even to mention the settlement of the provision of expenses ... All this without mentioning the damages caused by losing the opportunity to sell our home by not be registered due to inadequacy and lack of professionalism shown.

The management of the company towards its users and clients is really bad or null. They are dedicated to charging but do not solve any type of management or solve incidents.

A shame. They never pick up the phone.
When you hit the lottery and they catch it, everything is long. No response. They commit to things that they never do.
I have been waiting 6 months for the deeds of a mortgage loan. And adding ...
Unfortunately the Bank imposes this agency on you. I guess it's the only way for them to have clients, because on a private or crazy level .......

I made the sale of my home in October 2020 to the buyer's bank Cajamar and the qipert agency. To date I have not received the refund of the provision for the cancellation of my mortgage, in telephone contact they tell me that the cancellation deeds are in the notary's office but that the representatives of my bank to sign have not been presented, when I ask them for The notary where to go, tell me that YOU DON'T HAVE THAT DATA seriously? You do not know to which notary you have sent the documentation? Or they have not sent the documentation? I ask them for their contact email and they collect my information to contact them, we will continue to insist and if the situation is not fixed we will see how to fix it.

Hi, I've been waiting 1 year for all the documentation for the purchase of an apartment (deed, simple registration note, purchase expenses, etc.). The only thing they can say is that due to covid issues they are saturated, as if so many houses were sold with this situation. I do not recommend it, terrible.

This company never answers the phone, you are always in line. They make you a double money supply of what you pay and they don't send you an invoice. Come on they're the worst

After verifying that it had been almost 3 months since the signing of the mortgage and I had not received a refund of the provision of funds nor did I know anything about the deeds, I contacted them and the truth is that they have treated me very well and in a week they have solved everything. Lorena great professional.

I request invoices of management and appraisal and ignore, I recommend not wasting time I will put a complaint on consumption

There I did the professional certificate practice and it was a great experience.
I learned a lot and the fantastic and very cordial treatment.

The work they do is unfortunate, if it can be called work, if it were not for calling to correct my documentation, the process of my provision of funds would be a disaster, I hope no other client happens what I do, after asking for the person in charge To give me explanations, they cover it and they pass me on to another person for explanations of the management, there is no seriousness or professionalism in this company.

Nefarious service, it's been two years since I made the purchase sale of my house and they have not registered it yet. In addition, they literally wash their hands and I have to carry out all the procedures for me. NEPHASTO SERVICE REPEAT

NEITHER BY PHONE OR BY MAIL I CAN COMMUNICATE WITH VDS. IT IS VERGONZOUS THAT IMPOTENCE FEELS

Tremendous since January waiting for some deeds. Two weeks calling I have 15 minutes on hold and then they hang up on me.

Disappointment, disbelief, poor management, excuses. These are just some of the qualifications of his management in the sale of my house. They are a drag on the bank BBVA. His ineptitude and lack of professionalism is replaced by the mischief of spam emails, isolation of the process and my relationship with a worker who initiated the processing of the entity and his partner (who have washed the disastrous image of this manager). They did not go to the notarial signature and the fund forecast calculation was poorly done. (We are all human and can admit mistakes, everything is explainable with humility and good faith.)
However, when Qipert makes excuses that are to be familiar with a bank worker ... he touches the terrain of mud, of the uncouth, rough and unprofessional. You can tell which league these people play in ...
In fact, in that league that you and I are defenseless and we can do little, and complaining can harm the commendable work of BBVA employees. That is why I insist, having these people on the same team damages the image of the entity with respect to the ordinary user. I hope and hope that this bad drink has a positive effect on future customers.

Until they made me mess. The years I was, I have no complaint

Some experts in giving long, we have been waiting since December, unpresentable

Company in which to outsource your backoffice, BPO, BPM, Consulting processes apart from the management of the mortgage business.

The bank of the buyer of my house (Bankia) imposes this management. For the registration cancellation 1435 euros go steal and go scam, your commission 360 euros.
The Bankia representative tells me that it is what there is, that nothing can be done.
Of course I would not do business with this agency or recommend anything.

A shame After more than 6 months I still don't have the deed. When you get them to answer the phone they do not solve anything, nor do they report, nor do they follow up.

Well, only those who work there and not all of them put good opinions ...
Another person who happens the same, we have charged to us buyers the mortgage cancellation expense when we do not have any. Call customer service and after ten minutes of waiting, they laugh at my operators, literally. An absurd because they have charged me abusive expenses for a terrible service, only live on the service to the banks because I doubt that any person with criteria go to these people of such poor quality and so expensive by their own choice. And, the worst, is that to see when we return the provision because I fear the worst. A disaster that is going to take a consumer claim as a minimum.

It's been 5 months and I'm still waiting for them to do all the paperwork.

Without professionalism whatsoever ... Let's do a purchase and sale of a family home, I pay the transfer of all the heirs, they are equibouched in a transfer and they enter my mother and boy arrange and tell me that they can not do anything haha and I have to play Bolber Take the transfer and pay 35eu more. MENBEROS SINBERGUENCA

I was assigned to this bank by the Bank of the children who bought me my house without being able to do anything
As it is explained that a procedure such as writing a mortgage cancellation that has an approximate cost of 600 euros (which is what my bank has charged the owners of my new house) this company has charged me 1000, as explained? I have to pay the fees of an agency that I have not chosen?
It seems unfair to me apart from a robbery
That the bank pays the fees, the
Santander bank that is the one that imposed it on me
Of shame
Be careful when you leave this office xq inflates the bills

The entity to which I applied for a mortgage loan, Bankia, works with this agency. At no time was I given another option. So I entrusted the loan procedures to this agency. The person who has taken my file did not correct on time (when the notary indicated) an error, after the mortgage was signed. They pretend that the client assumes incompetence. Today, a year later, I still pay my mortgage religiously, I do not know in what situation my home is located or if the mortgage loan is registered and I know absolutely nothing about the money I gave them as a provision of funds.
This is called BAD PRICE. It is shameful that the client is not properly informed of what is happening or, in case of having made an error, do not assume and inform accordingly who has placed their trust in you.
Your communications with me have been limited to tell me that they had to retasar my home (after having made an INTEGRAL reform, with what this means ...) to what I ignored and feared because I was told that otherwise I could be denied the loan. And 3 months after this they tell me that I have to go back to the notary to sign with the new appraisal. To what? At this point I had been paying the mortgage for more than half a year.
All this is uncomfortable for a citizen on foot. And the only thing that generates is distrust and a tremendous discomfort.

NOTHING RECOMMENDED For 8 months I have been waiting for the return of the provision of funds, calling every month and saying that they are going to claim it, the service is a shame. I have read many people in the same situation and that they are also told that they are saturated by the covid situation, when I hired their services it was in the second wave and there they did not say that they were saturated ... OF SHAME

Unpresentable, regrettable, incapable ... after 9 months they have not returned a provision of funds from the signing of a mortgage. I call the first time to find out what happens and they tell me that the notary rejected the operation (updating the house in the registry) due to lack of documentation. When did he reject it? They told me? NO!! I didn't find out until I called. I provide the new documentation and they tell me that they will process it urgently. After 2 months I call again and do you know what happened? They tell me that the notary has rejected the documentation again because now I don't know what else is missing. When did he reject it? They told me? NO!! I didn't find out until I called. Does anyone see this normal ?? I do not. Of course, now my words are not so pretty and they don't even answer me anymore. Next steps: Claim to Liberbank that they have this outsourced service and if they follow me without returning my money, report it to consumption. These types of companies should disappear from the map.

Actually, after seeing their score and their comments, it gives me a good grade, I would not like that they will think that I am a worker of the company and I cheat.

But really the service they gave me and their advice and the attention I received from them have been good, therefore I have to make a good comment.

I don't know who will be behind this company but they have a flip flop ...

Shabby. If they sign a mortgage, DO NOT hire their services, look for a trustworthy agency that will present the settlements and the registry. If the bank wants to do business with such useless people that do it, but you as a client can submit settlements or find a third party to do so

Regrettable, 3 months and no news from them. A shame.