At last today, August 20, I have managed to give m...

At last today, August 20, I have managed to give me the deeds of the house that I bought on November 30.
It goes without saying that I plan to claim the return of the fees of these lousy professionals who have only done so for 9 months!
If this agency offers you your bank, do not even think about accepting. Look for another one or even do the paperwork and you will save it is pasture that they charge for processing everything badly and late.
EDIT after the company's reply. I have not written to that email nor am I going to do it. We have already spent 9 months calling both the bank and me, writing emails that did not receive an answer, and being systematically lied and cheated. You can keep your prototype response that you copy and paste in all messages to attach it to your CV the day Qipert closes for bad service.