The work they do is unfortunate, if it can be call...

The work they do is unfortunate, if it can be called work, if it were not for calling to correct my documentation, the process of my provision of funds would be a disaster, I hope no other client happens what I do, after asking for the person in charge To give me explanations, they cover it and they pass me on to another person for explanations of the management, there is no seriousness or professionalism in this company.