Qdoba Mexican Grilll Reviews

I'd give 0 stars if I could. I am a manager myself and if their manager, RICK, knew anything about being a leader their business wouldn't be so slow. If a customer has an issue you're supposed to be apologetic & you are supposed to figure it out and take care of it. None of these things happened. Even if the error was due to the online system and not him personally, it's STILL your job to make it right. There was absolutely no attempt to make it right.

My quesadilla was literally chicken, cheese, and a tortilla. Never asked me what I wanted. Just shoved it in the bag. Usually the over priced quesadilla comes with sour cream, quac, and pico. Instead I got dried out chicken and cheese. Such a waste of money.

I like this Qdoba location because it is very close to 16th Street Mall, and their line moves quickly. The food is good, prices are reasonable and the staff is friendly. It's all good. Go check'em out!

Nice because it's off the 16th street mall. A little less crazy than other locations.

The food is delicious and the service is really good. It's a beautiful and comfortable

Amazing they provide great customer service with amazing food

Best chipotle alternative on Sundays (the chipotle on 16th and market around the corner is closed on Sundays.) Qdoba has more flavorful chicken, in my opinion, plus you get free queso, guac and items like raw onions and cilantro, not available at chipotle, make this my go to spot for burritos, esp on Sundays.

The line is fast even during lunch hour. Clean and the portions are great.

Always a friendly staff at this location. The food never disappoints and the restaurant is always clean and inviting.

Food was meh. Would rather have chipotle or freebirds.

Friendly staff. Typical food for a Chipotle. The only negative was parking can be a challenge.

There isn't anything unique about this location, which is important in that one knows what they'll get from this chain restaurant.

Great ingredients, great taste, and great queso! In the summer I love the mango chicken salad!!!!!

ordered something off of grub hub, and when I received it half of what I ordered was placed in the burrito like they intentionally was trying to conserve product through my burrito. It was smaller than something you order from taco bell, rice, queso, guac, sour cream, chicken was literately missing from my burrito, even the cup of queso for my chips and queso was not included in my meal. When I called about it, the staff habitually lied about the order. the staff was rude and disrespectful I am immunocompromised so I cannot risk going out and yet they expect me to come to them for a quality burrito.

Serving improperly handled food that is unsafe to eat.

Mexican food and the feeling at this location is super good. it has a good feel to it. they have so many great reviews for a reason.

As always Qdoba meets or exceeds our expectations. Love this place. How fresh the food is and how marvelous it all goes together. The staff was friendly and helpful and the restaurant was clean.

It'll do when Chipotle and Illegal Pete's are too crowded.

This is your typical Qdoba with your standard mexican spread! Lines get long during lunch and the staff isn't the most friendly. A quick in and out is recommended.

Excellent environment. Manager goes the extra mile.

This was the 1st time I ate at this restaurant chain and was not disappointed in any way. Excellent food at an excellent price.

I guess I'm kind of biased because I work here, but the food is awesome and the people are Beyond exceptional. I've never found such a great company to work for that genuinely values its employees. Stop in if you want some good food and good company.

Ordered chicken burrito through uber eats.
Order came without chicken or a receipt but everything else was as ordered. Called store to let them know and they blamed it on the driver. I highly doubt someone ordered all the same things without chicken on a chicken burrito.

Plus the rice is always hard here.

They were polite as I came in late right before close and ate a burrito in 3 minutes flat.

Best Qdoba I ever visit. Food is fresh and the store is well managed. Lately service at this location has been headed downhill. Reduced rating from 5 stars to 4.

My friends and I came in late, about thirty minutes before they closed.
The manager invited us to stay even though they closed soon.
They gave excellent service, and gave us a discount simply because they had to make some things fresh at the last minute.

It's not bad. I only really get the nachos chips on the side. But I always feel I'm paying way more for the food I'm getting and that's no bueno.

Staff:complaining about their jobs while serving you. Manager there and also kinda of snarky. This explains busy street empty restaurant.

Normal Qdoba. We go there enough that the staff knows us and that is nice

I like this place, its a-okay. But take it from me, it is NOT the place you'll want to bring someone on a first date. Take from someone who knows from experience. You may think its smart, but trust me, once you get there and see the look on their face, you'll get the idea. A fun place to hang with family and friends, but at the same time, the lighting is very bright, and they don't serve wine:(

Best Qdoba I ve ever been to! Branch manager Rick and Assistant manager Markus will make your day! I you feel down they ll make you get back up on your feet and if you are already happy , they ll make sure that you re even more happy after eating and leaving there doors. I will always come back to this location as long as it s there and I m alive

They will serve you fast, and their ingredients are fresh.

I dropped by during lunch today to grab the fantastic shrimp & guac burrito (I really hope it will be added to the permanent menu!). When I got there they were in the process of preparing a new batch of shrimp and was told it'd be 5 minutes. I was happy to wait, yet they offered me a free drink and in the end comped my meal as well. That was certainly unnecessary, but the mark of EXCELLENT customer service. Oh, and did I mention the burrito was AMAZING? I will DEFINITELY be returning soon!

I ordered catering for 10. They were super helpful and even had someone bring the bags out to my car. Food was as good as I'm the store. Lots of options. A bit disappointed I had to pay for taco shells but other than that was a great experience and I would order again for sure

i like the place its nice. and has really good food.

Awesome place for drinks and food. Love the gobernador taco, naked guacamole, the grilled corn, goat cheese enchiladas, chicken tortilla soup, the sparkling pomegranate cocktail. Don't miss taco Tuesday! They also have Happy hour on Saturday and Sunday evenings !!!! ( and it's empty) Brunch on Saturdays are nice with live entertainment to relax.

Clean space and good food choices as usual. Tried their shrimp and guac burrito, which was pretty good.

These guys know our orders by heart, that's great customer service!

Definitely the shortest line for a burrito during the lunch rush. Some employees are really friendly while others are not. The food is good and definitely will be back.

Good place for quality mexican food. I wish there were more places like this around town. The service was very helpful and welcoming. Bring your hunger - portions are large. Food is similar to a cafe in Portland I liked.

Good for a quick lunch, less of a wait than comparable places in the area.

It is OK. I ordered a mini burrito bowl with ground beef, a salad bowl with chicken, and a Druken Yardbird taco (with chicken). The food was a bit dried and bland in my opinion... compared to the similar things you can get at Chipotle. Reasonably priced though.

Always well managed and kind staff, never had a bad order.

Food was great and the employees were helpful and cheerful. Great place to eat.

Worst experience at a qudoba. I got half the shredded beef of any qudoba I've ever been to. Got a quaternary of the way into my meal and had nothing but extra toppings. Won't be going back I'll walk the extra block for something else in the future...

This location seems to have recently added Incredible Meat to their menu (maybe all locations have?), and in so doing, we're giving out free samples. I really appreciated this act and wound up trying it out in a bowl. Tasted great, well spiced, came across like ground beef seasoned for a taco. Texture was really good too. Back to the location...great service, clean space, fast line. If you go around lunch time, the line gets long pretty quick. Leaving a few minutes early is well worth it. Your belly will thank you

I go to this location often and the customer service and general friendliness of the staff is exceptional.

The team at this store move fast. Even if the line is long you can get your meal quickly.

My husband ordered me a Chicken Queso Burrito and a kids meal cheese and nachos. The nachos were soggy upon arrival and half way through my burrito it turned from a chicken queso burrito to a all rice and barely any other condiments burrito. I will not be ordering from this company again. I d really love my money back.

I decided to go in spite of the negative customer service reviews. I had a great experience with the two young men who were working the AM shift 10/8/19. If the place was a little bit cleaner (like the tiles) it would have been a 5 star. Make sure you have a bottle opener in your office if you get a drink to-go.

I had to order some food for a small office event. Ordered everything online. The food was prepared as requested with everyone's name and Order attached so that there were no misunderstandings. It was ready to go at the exact time requested, Love ordering from Qdoba and have their rewards program if you don't already have one you should sign up it's great way to earn free meals

Food was great, my servers hair was pretty her attitude and service was about as rewarding as her service.

Mini bowls here are a great amount of food without leftovers.

Build your own buritto; tacos, salads, chips and queso

Meh. It's alright. I prefer Chipotle. The burrito I got from this Qdoba had super overcooked chicken. It was also bland which is why I guess they have such an array of sauces to go inside and on the top. The sauces were very salty as well. It's kind of pricey too considering the size and quality of the food compared to Chipotle. I only went here because I had a gift card but I won't be back. I just wasn't satisfied.

Did an online preorder to be ready by 5:45. They hadn't even started it when we walked in the door at 5:47 (they weren't busy). Asked for chips on the side for my nachos and didn't get any chips, didn't realize until it was too late to go back. Contacted them by email, haven't ever heard back.

They don t open at the times they have posted they are open.

There was fast and courteous service. Prices that won't break you. This place has positive reviews for a reason.

This visit was during an outside event. They were not prepared for the crowd they got. They were out of black beans, the steak was burned and half the food was cold. A very bad experience!

This is the best Qdoba I have been to so far. The crew is always friendly and fast at making my food. Yet they are caring and concerning about the portions of food I receive and what I think about the food. It's easy to feel comfortable here as I always have a wonderful experience regarding customer service, the delicious quality of the food is just a huge plus! For quick, healthy and delicious food, I highly recommend this restaurant location

the food was super appetizing. prices were fair. this place has positive reviews for a reason.

The restaurant was super duper clean. The employee that prepared our food was amazingly nice, funny, and actually made it enjoyable to visit this location. And they even had chocolate chip cookies this time.