Pullman London St Pancras Reviews

This is my third time staying at Pullman St. Pancras. It is always my top choice when visiting London. My travel buddy was kind of paranoid if the hotel in London would be haunted (after all, this is what London is famous for), and my previous experience with Pullman St. Pancras assured her that Pullman is a hotel that she could trust.

Apart from its convenient location, which is just a few minutes away from the Tube, the room is neat and tidy, staff always give guests warm greetings and sincere help. The online check in system saved me a lot of time upon arriving the hotel. I especially appreciate the security at Pullman St. Pancras. As a female traveler, safety is one of my concerns, and Pullman's arrangement always gives me confidence.

We enjoyed our stay, the staff and facilities were phenomenal.

Breakfast with great selection, staff always very friendly and accommodating. Room very clean and adequate equipped. Internet works perfectly.
The only negative: you hear unfortunately the closing of the doors of the other guests and the fire doors are closed at night (have light sleep, so that is very disturbing).

Awesome service and I wouldn't hesitate to stay here again!

Nice new feel, friendly staff, lovely scene in the lobby. Reasonably fast WiFi, eh and expensive food, great central location.

It was a very pleasant stay. The location and service were great.

Great hotel - rooms were nice and clean, staff was very welcoming. Hotel bar looked good, too. Great location if you're traveling in or out of King's Cross/St. Pancras.

Great meeting spot. Quieter downstairs. Best Capucino I have tasted in years.

Great hotel and service within easy distance of St Pancras and Euston

Decided by the quality of the service, I ordered a meal in room for 2 people, it lacked cutlery, no napkin either ..
A little light for a 4 star.

Nice riom, amazing breakfast, friendly staff, Great food in the resturant. Bar had slow service and relativly bad cocktails for the price.

Good sized room, best bathroom I have seen in a while, awesome buffet breakfast.

Not good food and chef who doesn't care
With friends we happened to pass by this restaurant (I had already eaten the brunch which is great)
Everything starts well, a French woman welcomes us with a smile tells us that the burger is awesome
My friends take it bad luck we waited almost an hour to apologize she brought us bread twice and finally the food arrives the bread is good everything except the steak which is charred we remark to her she passed it on to the chef who does not care. In short my last day in London was horrible! Go to mcdo instead

Very good, small but with an excellent variety of products.

As always a great stay. Great staff, big rooms and breakfast buffet like it should be.

Trendy hotel, nice environment to have afternoon tea/coffee.

Nice, clean and modern professional hotel right next to king's cross station.

I find this hotel fantastic, the staff are very friendly and welcoming, the rooms are well looked after and the location is really good.

The room was very comfortable and dinner was very good, shame about the loud music. It was dreadful. The check in staff were very helpful.

Very comfortable hotel. Polite staff, nice and clean rooms.

Lovely place to go for a cocktail before getting the train from Euston.

Nice clean modern hotel. Very convienient for Kings cross and St Pancras stations

Clean, decently sized rooms (by London standards), and helpful staff. Beds are fairly firm.

A lovely hotel with very helpful staff! Comfy beds and spacious rooms. Breakfast buffet was delicious with a wide variety.

Top hotel in perfect location close to Kings Cross, Camden, Euston and more. The breakfast is of a very high standard. Large rooms, most with nice views. Recommended!

Stayed for a work event. Lovely rooms and great service. Breakfast was very nice too.

This is a great meeting spot. Plenty of seating areas with mains power for PCs and phones. Central location so easy to get to.

Cool bar on the ground floor. Nice clean rooms. Central location

Excellent hotel with friendly staff at reception. Will recommend it to others who are staying in central London. Can t wait to come back! Thank you

The area is not very pleasant, the only interest is the Eurostars station. The Pullman hotel is quite nice, although the value for money is very average.

Beautiful, large and comfort room. Perfect location very close to King's cross and Euston station. I'll be back for sure

Im sure others live it but i waited 20 miutes for 2 iveroriced drinjs while at least 3 staff were polushing glasses. Not the best first impression.

A very good experience and people at your disposal. I preferred to have English breakfast as a French brunch, which allowed us to dine only in the evening without much expense. The weather was foggy but it's worth it to go to London

Comfortable hotel, helpful staff. Great location to explore London. Will return.

Terrific location, big room, staff actually found my husband a bed board to place under the mattress as he needs a hard mattress because of his back, that was pretty amazing.

Centrally located hotel right on St Pancras / King's Cross Station with plenty of restaurants, bars and nightlife. The hotel is very modern and has a very nice bar with one of the biggest whiskey selections in London. Checkin was very fast and the staff very friendly. The deluxe rooms have a comfortable king size bed with sofa and Nespresso machine. Bathroom is rather small. The breakfast was the absolute highlight with numerous fresh fruits (strawberries, raspberries, melons, ...), egg dishes and a large choice of bread. In addition some cheese, dairy products and freshly squeezed juices. Will certainly stay here again.

I stay regularly in this hotel that I like a lot. Unfortunately during my last stay, I fell in a room where the air conditioning had been started and not having a brevet of advanced studies in technology / robotics, I admit that at 4 am I have absolutely not managed to Stop it. And, given the late hour, I did not dare to ask anyone to come up. There is no button on / off, it is stupid but often it is an element that can help. In addition, the said air-conditioning was a hellish buzz and I ended up sleeping with ear plugs. In short, not completely top the night ....

Got a PCN for going into the hotel. Totally unexceptionable. Avoid this hotel if driving there! There s not even any warnings on the hotel wall outside!

Location, location! For those coming from Paris, it is next to the train station. And there are stations very close to several London tube lines. Close to the British Museum, the British Library and Camden Town. Excellent accommodation, with new rooms, lively atmosphere, good service and a nearby O'Neills pub. Too worth it!

For an overnight stay in London I couldn't have asked for me: comfortable room, good bar and restaurant and very friendly staff.

Group of 33 people on weekend. Stay was great. The attention to details was nice. Breakfast and lunch at GA is a nice option.
Staff is really kind and ready to help with anything!

Hotel was lovely but restaurant food wasn't good. They had a power issue which really delayed the food coming, and then the wrong sides arrived, so we had to wait for our fries. But the food wasn't great, probably because of the power issue causing stress in the kitchen.

Very nice staff, fantastic view and many attractions nearby. Hotel rooms are spacious and well maintained with good facilities.

Quirky, lovely staff,great facilities for business users

Great service, superb location, spacious and equipped room. Highly recommended to stay in.

Great location, nice staff, good breakfast, clean and nice rooms.

From a flawless booking in process to ride in the glass lift, our stay got off to a great start. The room, bed and other facilities in the hotel, including the fitness suite, free wi-fi and bar were excellent. We had a great sleep in the huge bed and a superb breakfast the next morning, including a couple of tailor made omelettes that set us up for the day. Excellent staff, thoroughly helpful and professional.

A very good experience with a nice overall atmosphere, would definitely recommend

Here for quick meeting in the lounge. Good attentive service, great location.

Good but expensive during the week. On the other hand the maids are noisy during the week should be reminded that their chattering is not about customers and they can handle their trolley and objects on all discretion (8th floor Friday, November 22).

Hotel is really nice they open the door for you they are very polite and the facilities are really good anyone olanning to host an event id deffo recomend you host it here

Proximity to the train station. Absolutely nothing to say about the room, the breakfast and the service.

Very stylish modern hotel in a great location, attentive staff. Plenty of space in the public areas for business meetings and free reliable wifi

Brilliant as ever - we really enjoy staying with you on our regular trips to London. Comfy rooms, excellent breakfasts and staff who are attentive and friendly.

Pullman Hotel, a 5 star hotel that likes to showcase its postmodern luxury, accommodating big and small, young and old business people. Whoever stands in the shadow of the overpowering St.Pancreas Hotel has the great More

The pullman is a good hotel and well placed between Euston and Kings Cross. Very welcoming staff. Good rooms.

Stylish hotel near train station .polite staff and good food

Nice room pay attention to the very slippery shower ... Excellent restaurant where we had dinner in the evening and the breakfasts are at the height of a 4 stars. Friendly and efficient staff .... A small problem for maids who are not tops tops .....

Good hotel with comparably large rooms. The receptionists are helpful and friendly - not for service at the on-site bar.

Ultra modern hotel aimed really at the business traveller, but in an ideal location for anyone exploring London with superb transport links. Breakfast is exceptional with a vast array of options (first time I've seen congee outside of China) and the bar has an superb selection of single malts.

A hotel in London owned by renowned author, Phillip Pullman.

Excellent hotel, Perfect location, Very friendly helpful staff

Lovely interiors, very smart! Well designed for business meetings and working, although it can get a little loud downstairs if there are people at every table. Fab location too.

Great location. Rooms feel and look cold. Good hotel for its price. Good shower facilities.

We were treated very well. The staff was very helpful, especially by the young man who helped us in with our luggage.

Stay was great (staff) were great and could not help you any more . But the bed was the most uncomfortable bed I have had the pleasure of sleeping in. HARD with a mattress topper also fitted BY YOURSELVES RED EYES IN THE MORNING NO SLEEP .

Lovely accommodations and staff. Very friendly service.

Conveniently located near the train station.Personal staff outside the breakfast restaurant. Formula too expensive pushing customers to go to breakfast outside.

Great serbice,comfortable and super close to St Pancras International and Kings Cross station.

I've stayed at the Pullman for about 20 nights over the past year. It's conveniently located at Kings Cross, which is both a positive for its central location and negative characteristic due to heavy street noise and motorway construction that goes on until 11PM. The reason for my 2-star rating is because over the past week, the hotel rooms were unbearably warm in the evening (26+ degrees). I contacted the front desk 4 times over my week stay and they never came through for me. Each time they told me a different story regarding the temperature (eg: thermostat issues, winter modes, window adjustments). In the end, not once did they follow through with their promises, call me, or even leave a note. I spent the week barely able to sleep. If you are looking for a hotel in this area, I would highly suggest to look elsewhere.

The Pullman staff were genuinely friendly, helpful and made our first trip to London an amazing experience. The rooms were spacious, and the hotel's contemporary feel was inviting after a long day out and about. I would recommend staying at the Pullman.