PT Lion Air Reviews

Lion tower is a place that asks for discounts when we fly using lion water. For companies and large families

Lion Air group airline ticket sales center both from Jakarta to various destinations or vice versa from various departure points to Jakarta ... apply queue numbers and separate domestic and international ticket sales ... very friendly service but unfortunately it doesn't accept payment by Credit Card ..

For direct visit to building, it is rather under lighting and quite satisfying, because rescheduling must come to the building.

Fast and structured service, Customer service is very helpful for all customer complaints.

MISERABLE SERVICES.

I came to consult face to face with cs ask for refund, but this CS is far from standard quality. I made wrong booking though traveloka, I try to call lion air call center but I didn't get any responses unless "our cs is busy or pls wait again".

when I came, mostly no queues or customer at all. I take my number for queue however the professionalism is starting now. I wait for almost 30 minute waiting for my number to be called and yet, no call at all. I came to ask CS directly and he ask me to wait on other side and again waiting for almost 30 minute. so I came again ask them and after almost an hour one of CS serve my inquiry.

no sign, no professional ethics and no standard at all.

To facilitate the passenger's journey and reduce queues at the airport

There is no differentiator for City Check In and ticket reservations, if not asked security does not provide information

Nah here is so good for take some photo as like me and family's

Strategic location right in the center of central Jakarta, security officers friendly and okay

Don't forget to sell 5000 coffee in the parking lot
Don't forget to buy it

The place is open 24 hours/day. I went there around 9PM. The officer was very friendly. I could exchange my flight schedule easily.

The cartons are clean, neat and organized, I say that the parts are just right, when the upper part of the management is dark, my stomach is low, and the rada is less organized, but the management work is good.

They are stupid and slow and damn not professional I advise u to stay away from there 5 hours only to process very damn bad place I advise all the people there to stay away

Easy to reach by public transportation, but the interior is a bit messy.

Have a problem with your tickets? Just come here and problem solved.

Lion Air Head Office, serving ticket purchase, refund, reschedule and cancellation of lion group ticket .....

Service 8/10. Lobby needs to add and arrange the interior because this is the company's frontline customer touchpoint.

Saturday, August 29th, the flow of purchasing rapid vouchers and rapid rapid tests. The result is 30 minutes.

central office and customer service Batik Lion air and water

You need emergency ticketing, its here... they have vast amount of clerks that can help you

The service is fast, and the waiting area is quite comfortable

Waiting the ticket Lion airplane tickets in the car.

Frequently using Lion Air.

Very notorious of frequent delays and irresponsive airport/check-in staff.
Also, you must be ready for harsh & nervous-breaking or terrifying landing most of the time.

But I had no choice as this is the only airline flying most of my destinations, unfortunately

All the most expensive ships in Indonesia fly to everything outside the city

KLM (Dutch ship) from Malaysia flies to Indonesia at a price of Rp. 800,000

Scoot (Australian ship) from Jakarta Indonesia flies to Singapore with a cheap ticket price of Rp 900,000

The period of flying out of town is expensive?
Fly overseas to Indonesia cheap

Shame, Indonesia is crazy about money

service is quite long ... faster ticket tickets online

alternative ticket purchase last if the line runs out

Minimum Checkin 24 hours before departure time ....

The service is very good ..
Mhon info as well ... for a flight to Central Kalimantan palangkaraya ... is there still any ... for now ...

Very satisfied with the play given by krywn lion tower

24/7 service
Keep up the good service

Bad is not enough to define this "custumer care" airlines.
I came to ask for my ticket from last flight wich im only have the boarding pass because im not the one who buy the ticket.
First, i call the costumersevice who explain the only solution to me get my ticket are to came and ask it to the office. So i came to this building.
When i get in, the officer directed me to the customer care (wich at the and of the room).
The customer care officer then only gave me a piece of paper wich contain directory on how to made claim application paper. They, the customer care, ask me, the costumer, to go back to my office (a.k.a to get out) and write my own claim application paper for my own ticket wich i already have the boarding pass.
Not so care "customer care" huh?!

The counters are many, the service is fast, the customer service is very good and friendly, patient, and very informative to customer needs. Great.

Please stop selling pop mie and something like that during the flight. The smell is too strong in the nose and last for a long time.

A place that is open 24 hours
Pathetic check in, refund, group booking, exchange, and ticket purchase

Limited parking, super long queues, unclear grooves, cool rooms, air conditioning, canteen inside

Want to change the flight schedule of lion grouo..here the place.. just walking from harmoni transjakarta station..