Edgewater is ok for one lease term. when the term ends, you will be offered a renewal and the price will be MUCH higher than market price. you can check market price online and compare, yours will be way higher.
UDR's realizes moving costs money, time, effort, so it adds all those costs to your renewal offer.
If you already rent from UDR, it has TWO PRICES: one for YOU, and one for EVERYONE ELSE. Needless to say, the price that's offered ONLY TO YOU is much higher than the price offered to EVERYONE ELSE (a.k.a market price).
Just to be sure: If the market price is $3000, and UDR is asking for $3000 at their website and on Zillow, your renewal offer will demand A LOT MORE, something like $3400 or $3500 or more. You can check the market price on Zillow or UDR's own website and compare.
I'm not here to complain about market price fluctuation, supply and demand nor other laws of economics, but merely to inform readers of the expected above-market price increase at renewal time.
I hope this review is elaborate enough that even UDR's online reputation manager can understand it. And no, I don't have any questions about UDR's renewal policy, I understand it completely.
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Moving in to Edgewater was the best decision I ve ever made not only for me but for my family also. One can definitely count on the security and privacy that the building provides not even counting the countless amount of Amenities that they already provide!
If you re a person who is either a family or a private individual then I d say this is definitely the residence you should be looking into.
Definitely recommend to those who are looking for a safe and clean place and also our Management team are always there to assist with anything that you need .
If you are applying for housing at this location. Make sure you read the contract thoroughly. They ask for a 590 dollar down payment and give you 48 hours to decide whether or not you want to live there. What they do not tell you is that within that 48 hours, you need to CANCEL THE APPLICATION or else they keep your deposit. During our visit, we were under the impression that if we decided against living there and did not finish the documentation, that our deposit would be returned. That is not the case. Make sure you call and email within that forty eight hour period to tell them you want it cancelled so that they don't end up keeping your money too.
I have lived here over three years, and prior to recently, things have been good for the most part. Unfortunately, this year has seen a sharp decline in the living situation and the attitude of management.
Other reviews have included plenty of details about recent incidents of crime on the property, so I won't cover those here. Management's response to residents' concerns has been woefully insufficient. The response has amounted to little more than fixing external doors that weren't closing/locking properly, and also advising residents to call 911 if they witness a crime. For a building which charges 4k+ a month for rent, a certain standard is to be expected, and management is currently falling far short of that standard.
Based on the numerous and extensive renovations taking place throughout the building, there is clearly funding available, though it is obviously prioritized towards attracting potential new residents, rather than keeping existing (and future) residents safe and secure.
Finally, one of those aforementioned renovations is the leasing office. Residents were recently informed that due to that particular renovation, they will sometimes not have enough capacity to accept resident packages - meaning that any online orders placed may or may not be rejected by the building. This essentially removes a convenient and appreciated amenity for a 3-4 month period. While resident feedback to this announcement was negative and urged management to find an alternate solution, no action has been taken.
PLEASE BE AWARE: EDGEWATER IS NOT A SAFE COMMUNITY!
Over the past few weeks, three apartments have been broken into at night when the occupants were at home and had property stolen. There have been numerous cars broken into, windows smashed, common area furniture and TVs stolen, bikes stolen from a double locked enclosure and a homeless woman has repeatedly been trespassing in the common areas. Patio furniture was thrown off the 4th story onto Berry Street.
We had a community meeting about these incidents in which about 30 residents attended. The representative from Edgewater spent the 1st hour refusing to answer our appropriate and rational questions about details of the crimes. For example, would they consider more lighting, a faster garage door, more cameras, even if they don't work, security guards, etc... anything to help keep us safe? The representative informed us that those security measures were "too expensive."
There are renovations happening throughout the public areas of the complex: new carpets, a giant chess board, a jacuzzi, new landscaping being installed. We questioned whether funds, when available, could be re-directed towards safety measures instead in the future. The answer was no. Edgewater, we were told, is part of a "publicly traded company that has a responsibility to its shareholders" to produce profit.
Edgewater's focus during the entire meeting was only on how *we* are responsible for keeping our community safe. At the end, the representative stated simply: "Edgewater is not responsible for your safety." That is an important policy statement that the residents of Edgewater and those thinking of becoming residents here need to be aware of.
"Edgewater is not responsible for your safety."
Until this policy changes, we can expect very little to be done about the security issues in our community. Please keep this in mind and live elsewhere, where your safety IS a concern.
The Edgewater Management team is 5-STAR PERFECTION. They reach out to their tenants & offer help & assistance whenever asked ... No one could ask for more. They are, without a doubt, the "Rolls Royce" of apartment management organizations
I was one of their tenants for 7 years ... so I know. I repeatedly experienced their OUTSTANDING care & professionalism !!
One of the worst places I have ever lived. They put on a great front with pretending that they care but will throw you to the fishes when it really comes down to it. They never follow through with what they say they will do and can never give you a direct answer. They are the bottom feeders of property management.
The building looks great and the leasing agents do a great job selling you on the place - renovated facilities (jacuzzi folks!), gym, bbq area, resident lounge etc., All of it sounds good and we were not immune to the appeal. We moved in the month of June this year and it didn't take long to see that behind the beautiful facade is an ugly reality.
Yelp has more recent reviews from recent residents, including myself. I highly encourage you to give them a read. As many people have noted in their yelp reviews, security issues have made it hard to feel safe in this building. And that would be ok, if the management was willing to listen to its residents and make changes. This is where I take issue - the management has set a culture of denial of responsibility and a hostile tone towards their paying customers. It comes across in their community postings, their emails and phone communications. You've read about the security issues, so let me touch on how they manage package deliveries. They have a locker system that carriers can deliver to, except if the lockers are full or if the package is oversize, the carriers used to deliver it to the leasing office. But since they decided to renovate their office - further beautifying the facade - they've decided not to hold any packages and sent out a communication that all such packages will be returned to sender without ever giving the resident a chance to pick them up. When residents rightly were upset by this decision, a similar tone of denial of responsibility was taken by the community director. His exact quote to a resident's complaint was:" Please do note that we DO accept packages on your behalf through the package locker system. Clause IV of the Community Policies, Rules, and Regulations Addendum is simply you, the resident, giving our office permission to accept packages on your behalf. It does not state how this is to be done or that this is a requirement in the lease agreement." They could have explored additional staging space in a vacant unit,expanding the current lockers or a dozen other options but chose not to. But hey, we are going to have a brand spanking new leasing office.
When you pay this much for a space, it should alleviate your stress and not add to it. So, come by and enjoy the courtship with cookies and coffee while it lasts, because the relationship drastically changes the moment you sign a lease. Edgewater was perhaps a great community in years past, but not anymore, not under the current management.
We love our Edgewater apartment. Though the building security was not great when we moved in, they have made major changes that make it feel safe and welcoming.
I made a viewing appointment and turned up at the allotted time, but there was no one there. I called many times and eventually someone answered but said they didn't have the appointment in the system. Avoid.
I really have no complaints. Great building with great location (for me especially since I commute to peninsula) and VERY accommodating staff. Not sure what happened with the people giving negative reviews.
I lived at Edgewater from March 2017 to April 2018. The building and it's facilities are all very well maintained, but the staff is truly stand-out. I worked with Franz Tibayan throughout my time living there and he has been a fantastic property manager. Josue and the rest of the maintenance staff have always been prompt, efficient and happy to go over and beyond what was required. All in all, living at Edgewater was a fantastic experience and I would give the building a very strong recommendation. :)
Been meaning to write a review for these apartments. I toured these apartments and another one nearby with Shohreh. They both seemed like great properties. Ultimately they were both out of my price range but I appreciate all the hard work that shohreh put in, she's great!
Nice place but terrible sales process. Very difficult to deal with. After 15 minutes talking, I could not get a few prices and square footages, just got talked down to in how great the place was and how "hot" the leasing market was.
The amenities are great and are actually very well taken care of. The staff are also terrific. We're well past our honeymoon period with Edgewater by now, and the staff are still just as responsive, helpful, and pleasant as before.
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