I recently took part in one of Primary Services' Coffee House workshops in an effort to bolster my marketability in the job market. They are certainly the most comprehensive recruiting firm I have dealt with. The workshop gave help on resumes, LinkedIn, and interviewing techniques. Also, the staff is incredibly friendly and seems very hands on and invested in the people they are trying to place. I am really looking to forward to working with them!
Start collecting reviews today
Claim your business to immediately update business information, respond to reviews, and more!
I had a great experience with getting onboard at primary services. Everything went smooth and the help that I received from everyone made everything so easy.
I would strongly recommend people to apply at Primary Services. They are very helpful, and they will stand by you till you get the opportunity that you need. They helped me get a really good job in a very short period of time. If you are not being able to find a job on your own, contact primary they will get you interviews with companies in no time.
Everything was pretty straight forward and the hiring process went really fast. Jasmine and Attiya were very supportive in making sure everything went smoothly and that we all were on the same page. I m excited to start my assignment with this company they have a pretty good track record of it s the company I m going on assignment with.
They helped me find a contract position in the middle of a hiring freeze. This is the perfect place to start looking for employment if you've just joined the workforce.
My experience with Primary Services was simply amazing. Everything was flawless from the recruiter to HR. I truly appreciate the level of communication and professionalism Attiya displayed. She went over and beyond to keep in contact throughout the whole background procedures. If you're looking for a staffing agency, you will find great comfort in Primary Services and know that you are in good hands here!
Primary Services is an amazing employment agency, it s clear that they care about their employees and are set on helping them be successful. Antonio is a great recruiter and was able to find a great fit for me within a week.
My experience with Primary Services has been phenomenal so far. I m in the process of beginning an assignment and have received the upmost support from my recruiter Grant, as well as everyone involved in the on boarding process (Attiya, Monica, Melli, Wendi and April). They have truly made on boarding quite easy, despite everything being done remotely due to Covid-19. I m excited to get started.
Most awesome temp agency ever!!! Has awesome opportunities and places you with the best companies!!! Everyone is so friendly and knowledgeable and truly cares about your career!!! I would recommend Primary to anyone who wants to have a great experience.
I recommend Primary Services to every. They are very professional, communicates with you effectively and actually there to help you through every process!!
Pros: Staff are very kind and approachable, passionate about their clients and efficient when it comes to finding them jobs. On the same day as my interview with my contact, she found my first interview for me on the spot. They will sell you to your interviewers even when you aren't so great at selling yourself, as was definitely the case with me. I will forever be grateful to this company for helping me get my foot in the door.
Cons: At least with me, there was very little follow-through from Primary Services after I was offered a job. They had me fill out some paperwork, handed me an employee handbook which only pertained to Primary and told me to make sure not to do anything that would reflect poorly on them, which was expected. What was not expected was that, upon further inquiry on how payroll worked, instead of an answer I received a prompt to fill out this review.
The 4 stars is because the follow-through was the only aspect I found lacking, and because I don't have experience dealing with other employment agencies so I can't really compare Primary to any others. I highly recommend bringing up the subject of payroll and Primary's hand in your employment when you get the chance to talk face-to-face with one of the staff members, to avoid the issue that I had with it. Overall my experience was good and I would definitely recommend Primary to anyone looking to work with an employment/temp agency.
Very hard working people, always there to help you, very professional and reliable. Every time, they found me a good job in a good firm. I recommend their service to everybody who is looking for a job.
Primary Services is very nice. Staff are friendly, professional, and efficient. I was placed earlier than I expected and look forward to my time with them.
Primary services It s a contractor posisition! the actual company NRG has the right to terminated the new employees without justification, don t wasted your time on this company
The on-boarding process with this company has been nothing short of excellent. It was a smooth transition even though there was only a short window to work with. Very responsive and answered any questions I had in a reasonable time frame. Thank you to everyone involved in helping me with this process.
I applied for a position on LinkedIn that Primary Services had posted and was immediately contacted by a recruiter, Colin O Bier, and he went more into depth about the position and was striving for me to get the position the entire time. For me to be a fresh graduate and starting a new job through Primary Services is absolutely incredible.
This agency was by far the most helpful. Out of al the agencies I applied to Primary services was the fastest on replying and helping me get a job! Maria and Antonio were very helpful and Attiya Han made onbording fast and easy! I highly recommend this place if you re looking for your next career
My experience has been very good so far. from the recruiter to the people in HR. Specially during the hire processes during COVID-19. Miss Han has been very helpful.
Nicolette M. & Daysi B. are nothing less than stellar. Super attentive and supportive. My experience with Primary was nothing short of Exceptional. Staff is friendly, knowledgeable & quick to get you placed in a quality position. I highly recommend Primary Services.
This place has a lot of people coming in to fill jobs. They have you do an assessment/ general skills test on the computer. I was told by two separate individuals that I was a shoe-in for this position. These guys actually scheduled me to go to an interview during a time when the company s HR manager was scheduled to leave on vacation. The company ended up going with (probably) an internal pick since I didn t really get a fair chance to make an impression with the right person. After weeks of waiting and being told that they pushed back, primary services finally let me know it wasn t a fit. I m pretty sure these people get paid a part of their contract based on how many individuals come in and take that assessment. Just something to keep in mind if you hear that you re a great fit, or a shoe-in.
I worked with John Han at Primary Services and cannot say enough good things about him. Not only did he go out of his way finding the best job to place me, he did an awesome job selling my skills and services to the potential employer. And may I add how quickly everything happened.
I also want to mention how welcomed I felt at the office during the on boarding process. This is company definitely provides a white glove service to their recruits and it s a breath of fresh air.
Great staff I am very grateful to be able to be a part of the team on boarding was an awesome experience felt really comfortable with every single person in Primary.
I was very nervous going into Primary Services on Monday morning. However, when walking in I was immediately greeted by two very kind front desk receptionists. I was given instructions on how to take the required assessments before I met my recruiter. First, I interviewed with Liz. She is GREAT! She made me feel very welcome and my anxiety completely disappeared. She had such an enthusiastic attitude and was able to bring out my best qualities. I had a second interview with Carlos and he was just as kind and helpful! I would 100% recommend Primary Services. Not only was their facility clean and modern, the employees were outstanding too! Every single person I encountered was very professional and seemed as if they truly loved finding candidates like myself, a position that best suits our skills and needs. I could not have had a better experience.
Primary Services are on top of their game! Always informs employees in a timely manner and is constantly asking for feedback on what they can improve on; to which I say there is nothing to improve on! It s a well oiled machine!
Was emailed a job interview to attend , I show up, and the client had the incorrect resume, no one apologized for wasting my time my gas, etc..my background didn t perfect match what that employer was looking for, but then again it was only for customer service , and what job these days don t have CS involved? Like you have to deal people no matter what job you have mostly. I have 15 years experience in Collections and believe me customer is always involved. This staffing agency looks somewhat okay but is highly unprofessional and unorganized, if I could give a 2 thumbs down I Would!!
Primary Services had my best interest at heart since day 1. I was in need of work after things didnt work out with my previous employer, so I responded to an open house hiring event posted by Primary. Although I knew I would be facing a significant pay cut and my proven skill set wouldn t be utilized, I was willing to accept the position if it meant that I would have a steady income flow again. When it came time to interview, my recruiter, Antonio Calvo was extremely impressed with my education and experience. He recommended that I not take that particular job because I was over qualified and told me about a position that would be opening up in a month; one in which he felt like I would be the perfect candidate for and the rest is history. Antonio held true to his word and landed me my dream job! Words can t express the impact that He and Primary has had on my life. The service and care they provide is unmatched! If you re looking for an agency that will put your needs first then Primary Services is the place for you. Keep changing lives Primary! - Ken Nelson.
They were beyond helpful, they prepared me for the interview and helped build up my resume to show my skills. I am very thankful that I found them and applied. I got the job today! Paige and Tony are an amazing team and are very knowledgeable. Thank you so much! I couldn t have done it without you.
Horrible experience. Below is my letter to a recruiter at this Houston location:
Hello:
I am back at work at a great oil company. Since I rarely received any communication from your company, after multiple inquiries, good test results and a meeting, I was happily hired by a wonderful and friendly agency who connected me in a very prestigious organization. Regrettably and for whatever reason, Primary missed out on working with a great employee, with a great work ethic, and outstanding skills.
I ve received excellent service and care through Primary Services!! Special thanks to Alex Dotson, who was always there to ease my anxiety and answer my many questions. Highly recommended staffing agency, and their new office is so beautiful!! Thanks Primary!!
Primary Services has a such a great team of people who are devoted to helping you find a career. They are always friendly and genuinely care about you and your goals.
Working with Karley Johnson has been amazing. Karley has been one of the most encouraging and supportive recruiters I have met in a very long time. She has an attentive ear, provides excellent advice and goes out of her way to ensure the lines of communication are always open. From the ladies at the front desk with big smiles and all the team members I met for my first visit thank you for the warm welcome. Kudos to Karley and the Primary Services team!
Primary Services has been nothing but a blessing to me. I've worked with them on two occasions and both have been great experiences. My recruiter, Ornella was a joy to work with and was always available for me whenever I had any questions or concerns, even when she wasn't in the office. They have extremely professional staff and always return emails and calls promptly. I would highly recommend this company to any of my family and friends and I am grateful for the opportunity and growth Primary Services has provided for me.
I came in Saturday for an interview with Carlos at 10:30am on time. Primary Services was a nice place from the beginning. The Receptionist was very nice they helped out alot. I also enjoyed myself talking with Tony and the other lady about this new position they presented me with. That they also said I was a great fit for and for sure I will be able to get. Espeacially since how close it was around my area. Which was only 15 minutes away. The last interview which I was waiting for was with Carlos was great, he even told me that I might be a great fit as well and told me to send in a email to basically secure my position. The following Monday I get an call stating that Im hired and that they wanted me to start Wednesday. I couldn't been so happy because finally someone saw something in me to get this type of opportunity that has better pay and is close to my home and give me a chance to be able to really provide for my family. So Tuesday I come in to sign my Onboarding.And like life situations that I know people have I was late to my 8:30 appointment due to traffic. So while on the way there I called to let them know. So I get there its 8:58 And I am Nervous and I feel horrible because of how late I was to meet up with Ms.Merlene. So I meet up with Ms.Merlene and the interview that basically went sour because I was late and some supposedly (feedback.) Which I felt like I was being judged based on a life situation that I repeatedly apologized for. And to think I was originally supposed to just talk with her about the position and basically sign the onboarding papers to start my position. I am very disappointed at this experience because I felt like I was sold a dream and that I wasted my time, money and gas as well. I was really looking forward to start today Wednesday like they said I would. But unfortunately people there like Ms.Merlene must have it way too good in life to the point where she just cant understand real life situations and that things happen. Primary Services needs to understand that people arent always perfect and just because we make one mistake that doesnt mean someone should hold it over your head of the reason why they dont want to give you the position. I also tried later through out the day to call Carlos and no response back which is very unprofessional. I left a msg to see why and to see If I didnt get that position is there also a way he can help with me finding another. Because of how I need a Job. I am very disappointed into this company very dissapointed.
Very relaxed environment and great way to start a relationship with a potential long term employer. A very current company that focuses on making it easy to start your career. I would suggest all college grads at least come and see what they can do for you.
Attiya conducted my on boarding. She is nice, super sweet, and really funny. She made me feel like I mattered and I wasn't just a number. I can tell she really loves her job and she has a passion for what she does. I am super excited about joining Primary Services.
Me and my roommate moved out here to Houston from Jersey exactly one month ago. Within our first week, we both received interviews from employers. The next week, my roommate got a job through Primary and two weeks later I got one through them as well! Great employees, great environment. I heavily recommend Primary Services!
Even in the COVID economy when the job market was scarce, the folks at Primary Services were able to place me at an excellent company where I am able to gain incredible experience as a fresh graduate. I want to especially thank Tony for working hard to place me where I am. He and the rest of the group I worked with have always been very responsive, professional, and easy to work with.
"Better to be slapped with the truth, than kissed with a lie." That was a quote once shared in a morning email by the CEO. I can t help but reflect on this quote now because Primary has literally flagged my honest review on Glassdoor to the point of removal. I guess you rather live a lie after all. Where is the I in integrity?
Pros: The office itself is nice and modern, large enough to contain the irrational behavior that goes on inside. You develop grit and self-efficiency because you re essentially asked to figure everything out by yourself. The only operating engine in this organization is the payroll team and that s because the CFO (only person with business acumen) manages this group. If you re calculating enough, you can influence upper management to perceive you as the future of Primary, which ultimately can get you to be a part of seminars and training that can benefit you long-term. They have a rolodex of Fortunate 500 clients who send many payrollers Primary s way which keeps business afloat. IN addition, you get foster and create associations with some genuinely nice people who are in the same Primary boat of despair.
Cons: Primary is a business with potential to multiply in size if it was led by a suitable leadership team. There are zero standard operating procedures when it comes to recruitment and human resources, so either you know how to Google, or you ll be looking for a job shortly. The leadership team is aware of this but 31 years later, here they are wondering why everything is stagnant or worsening. Every morning there is a senseless staff meeting held to start the day. Ironically, you leave the morning meeting feeling like your day just ended. At first it seems nice until every day passes by and they show you a new layer of evil behind every morning message. Think of an onion, the more you peel it, the more likely you ll cry soon. There is no clarity on hierarchy, so you ll never get a proper one-on-one or any type of counseling. The only time I ever felt like there was any type of support was with the former VP who was let go because she went to Mexico. A lot of the staff like a solid 90% are new entry-level recruiters who don t know what they re doing and don t know who to go to for support. It s depressing because some of these kids (very young crowd) are eager to learn and grow but instantly realized that s not what they re going to get here which leads to the turnover rate. Turnover rate is garbage. Make sure you ask this if you re interviewing for them. Internally, they ve had 56 employees resign and or get fired due to not being a culture fit . How many times do you have to do this until you get it right? Isn't it ironic that a staffing company whose foundation is to recruit can't seem to do it for themselves? I mean it s not rocket science.
Advice to management: You need to wake up and correct your behavior. Going around calling people names behind their backs like hair washer, Gestapo, pretty note taker, sugar cheeks, ice princess, and etc. isn t influential WBEA language! Instead of paying people $5 Starbucks cards to write good reviews, make the changes you want to see, be the difference, follow your quotes, and stop listening to Attiya.
Personally what I have experienced is that the culture of Primary Services is very inspirational and easy to blend in. Specifically by the collaboration, rapport between employees and above all else how invested the leadership is to motivating and coaching for success. Especially Ms. Miriam Lopez-the vp of the company, Ms. Marlene, Mr. Antonio and Ms. Nicolette- always willing to help above and beyond and very cooperative and understanding. Mr, Antonio literally sat with me and helped with my resume. Ms. Nicolette voluntarily helped me through grooming and polish myself in the corporate world. I remember when I scheduled the first interview I could not make it because of something personal, I contacted Ms. Mariam and she rescheduled it immediately and the second time I left home an hour earlier but my bad I was 30 minutes late due to the traffic and on my way I found out i have lost a loved one. My days are not like this always but it was one of those weeksit was just one of those weeks. Ms. Marlene still managed to meet me for a couple of minutes with a very positive response even though she was on her way out for a meeting. I was so nervous and anxious that I messed up my impression and i remember I was so upset and literally in tears that I have missed a life time opportunity because HR is my passion and i was so close to get my foot in the door. Despite of my unintentional unprofessional behavior Ms. Miriam called me herself in person and gave me another chance. She is the VP of the organization, has so many other things and responsibilities to look after but still she managed to contact me herself.HR Especially the workshops that are conducted at Primary Services are very knowledgeable. If given a chance I won t even think twice to work directly with such great leaders in fact the entire team of Primary Services. They look out for their employees. Thanks to each and every member of primary services work family.
My experience with them has been excellent. They genuinely care. My agent Attiya, has been amazing. Every one is very friendly and helpful. I recommend them to anyone needing an agent.
Nice office, friendly helpful staff and the HR lady who helped me was great, so nice, explained everything I had no questions during the on boarding process and it was a joy speaking to Attiya.
Attiya and Tony work wonders, they landed me a great job so fast. I have been through multiple temp/placement services and this has been my best experience by far!! Responsive, friendly, straightforward! Cant say enough good about this group!
The recruiters and staff here are extraordinarily welcoming and enthusiastic. I was made to feel valued and appreciated for what I can bring to the table, and I know we will have a successful collaboration!
I have never been mistreated, ignored or lied about until I was "employed" by this company. The employee does not matter to this company. I was discriminated on because I was pregnant & when I put in my paper work for maternity leave they allowed me to believe that all would be well & that I still had a position upon my return-NOT THE CASE! They quit answering my calls, sending me to voicemail with no call backs and pushed me to the side until enough was enough for me. I eventually filed unemployment on them & had it not been for my emails (proof) this company's lies would have prevailed. I will not ever recommend this company for employment.
Attiya was AMAZING! She effortlessly helped me through my Onboarding process and continued to help me through the entire hiring process. She responds fast and is very understanding. She is always bright and upbeat and makes sure that you know she is here to help. You won t go wrong with working for Primary Services for they care for the people and not just about filling positions! Will definitely continue to recommend them!
Primary Services company was a wonderful company to work for... I had the opportunity to work internally for quite some time. I'm thankful for the skills I acquired throughout my time frame with them.
They make it seem like they want to help you out but they don t call you, don t respond to emails nor voicemails. They called me once only to go fill out application other than that they didn t call back nor follow up with me like they said they would.
It s rare for me to actually take time out of my day to leave a review. But I can honestly say Primary deserves this great review!! Everyone is very professional, they care about their employees. If you have any questions or issues they are there to help you. Payroll is always on top of their game. If you have any questions or issues they solve it fast. Everyone is friendly and caring. If you re deciding to go through an agency , I truly recommend Primary.
They are simply Amazing :) For anyone looking to get placed or find employment, they are the people one needs to reach out to. They are super responsive and represent job seekers is a very good and professional manner; they will also try their best to place to in a wonderful organization. I have worked with them on two assignments and both have been a great learning experience. Highly recommended.
I have had the best experience with everyone I have spoken with. I feel confident and ready to start my new assignment. I feel so ready for my new job.
Heran Rios MVP to primary service. Really good structured Manager. When you think a hard worker i want you to think of Mr. Rios...He didn t make me feel like i was his job, but a part of the primary service family. Thanks Primary Services for putting him in my path and the paths of others.
Primary Services is full of amazing, genuine, and professional individuals who actually want you to succeed. I am really glad I came across this staffing agency and highly recommend them!
This place is very awsome and they are there for you a shot out to Juan O. His communication and commitment is great!!!!!!! Thank you Juan you are the best!!!
The process with getting employment with Primary services has been easy and professional. This is different for me being that the pandemic had occurred. Usually I would have to go into the job but I am blessed to have been given the opportunity with this company. Everyone had been nice and professional and they ensure getting you ready to be successful and want you to succeed.
This team is super GREAT and on top of things. I spoke with Jonathan one evening,... and a few hours later I was set up for an interview the very next day. Attiya was beyond helpful with onboarding and all my other questions I had. Thank you guys for helping me get back in the game!
Since joining the Primary organization my experience has been exceptional. I have enjoyed working with each of the recruiters and they have been very helpful in my job search. Making sure I have the best opportunity that matches my skillset. I would highly recommend Primary Services.
My first few interviews went extremely well. Once emails staring coming through from multiple departments and people it became very overwhelming. The background check is very extensive and requires a lot of information that some people may or may not have. In between all the calls and emails i had car trouble and was not able to meet my Drug screen deadline twice. I never mentioned the car issues because honestly multiple jobs have made me feel like outside life isn't important to them . I think jobs forget that we are human and things happen and it makes employees feel like if we communicate those minor setbacks its looked at as excuses . I really appreciate Attiya being transparent and listening to everything that went wrong as i am trying to complete this onboarding. She was very Ginuwine and open and we need more people like her in the corporate world .
I agree with the previous comments. Primary Services described in one word is, exceptional. I recently moved down to Houston from New York and though the move was daunting the staff at Primary Services were exceptionally cordial, professional, and most importantly supportive of my job aspirations. I mainly worked with Trish and Caroline and they were delightful to say the least. They always made sure I was advancing myself and set me up with opportunities in the right capacity for my individual goals. I would recommend Primary Services to anybody and am glad I came about this company.
My experience with Primary services was great! Everyone was so nice and informative which really helped with my start up process. Grant is an amazing recruiter! Amazing temp agency!
I participated very recently as a candidate for a job position with the help of Primary Services, At first I was very hesitant to get involved with a staffing agency , But after meeting with the staff I felt supported and motivated, they gave me a lot of good advice on how to manage my interviews and follow ups, Their insight and experience is a great asset to any job candidate. Kudos to Kenneth and Joally who were true professionals and really push your thinking and expand your expectations.
The entire process was extremely easy, and very quick. the people are very friendly, especially Edna Minton, She's the best! she found a great job fit for me. I'm very happy about the overall experience.
Absolutely professional, well-organized firm. I was pleasantly surprised by the simple, yet thorough, onboarding process. I literally called, applied, and went through the hiring process within a week. I'd recommend this company to any job seeker I know.
Staff are really organized and very helpful. During an Interview they make you feel comfortable and they are willing to open more doors for other great opportunities.
I have worked on and off for Primary Services since September 2006. I can honestly say that I have been placed at some of the most reputable, respectable corporations ever! I primarily worked for Primary in my early 20s. I found a few jobs on my own which were permanent positions. I relocated and went through a temp agency in Tennessee, and I hated it! Primary Services does not have an office there. Naturally, when I relocated back to Houston, I remained with the staffing agency I was with in Tennessee.
Here's the twist:
Kimberly Jeansonne was working for that staffing agency I was with in TN (transferred to TX). She placed me at a good job, and I stayed there until my assignment ended. I went back to Primary because I did not like the old staffing agency. To my surprise, Kimberly had moved on to work for Primary Services! She immediately found a job for me, which I was hired on with permanently after 4 months of temp work! I remained at that job for almost 3 years (lay-off). Of course I went back to Primary after I was laid off. Kimberly found me another company to work for shortly after I reconnected with her, and I cannot say enough about her professionalism.
I see many negative posts on here, and everyone has his or her own review based upon individualized experiences, but I can honestly give my review without falsehood, and I HIGHLY recommend Kimberly Jeansonne as a recruiter. I have nothing but the utmost respect and admiration for her professionalism and concern for my employment needs. She always followed up with me regarding a potential assignment with emails and phone calls. She is one of the bests at what she does. I am sending all employment seekers I know to her.
If you are receiving a bad experience from anyone, try reaching out to Kimberly. I know each recruiter has multiple applicants he or she is working with, so patience is key. I understand the urgency for employment. We all need money to pay our bills. Just give Kimberly a try.
My name is Allyne, and my experience with Primary has been amazing! Everyone has been very helpful since the beginning. I have worked for other agencies and Primary has been the best! They communicate with you, walk you through the entire process, and answer any questions you may have! Also, they have outstanding benefits! I am grateful for my experience with Primary.
My experience with primary was amazing! Alex Dotson helped me tremendously with the hiring, as well as providing helpful tips for the interviewing process. The office staff is great and very helpful!
Primary Services has been a pleasure to work with. The on boarding process has been super easy and direct to the point for what is needing from both parties. Everyone I have talked to in each department is very nice and professional. With everything that i have experienced thus far, I can not wait to continue this journey moving forward for this terrific professional relationship.
This is a very friendly and positive environment. I was a little nervous for the interview, but Jasmine interviewed me and made me feel very comfortable, she was very professional and friendly. I jot the job on the spot. I highly recommend if you re looking for a job you go through Primary Services.
My experience with Primary Services was awesome. Attiya was very supportive in helping me with the onboarding process and guided me from start to finish.
I m glad to reach out primary service and get to know the current job market by their coffee house workshop! They help candidates break down three parts of resume process and consultate by individuals according their situations. Who doesn t like tailored service! Looking forward the next workshops.
The professionalism of the entire staff is amazing! I ve never worked for a company that genuinely cares about your success. Onward and upward from here! Thanks ladies!!!
I applied online for a position I saw posted on Indeed. I got a call back from Ornella, went in to meet with her and some of her supervisors/managers. She was wonderful, and supposedly was going to submit me over to 2 clients and I should be hearing back the next day with an interview. It has now been 3 weeks since I last heard from her she will not answer my calls or emails. She just flat ignores them. How unprofessional of the recruiter to do this.! Now let me tell you that I'm not new to the recruiting industry and know how clients work, I've been on the other side of the desk before and recruited myself . I just feel like she could have at least acknowledged my emails and calls. If the clients were not ready to hire, she could have said so as well, instead of wasting my time.!! I'm glad other job seekers did land a job, unfortunately that was not my case. Advise to Primary services- communication is the key! And like someone else on here mentioned " I'm sure you don't treat your clients like that !" Or do you???
primaryservices.com
