The account management is rude! They don't actually do anything but be rude and hound you for payments! Oh and they don't give you correct information for in person payment centers! Then they blame you for their lack of communication with Western Union and MoneyGram which are what they're referring to when they say in person.payments
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They were the only one who would finance me and I needed a car to care for my parents. Of course their interest rates are high, they're financing people with bad credit. I don't know why people complain about that. Look at the big picture. My credit score has doubled because of them. Friendly and responsive. Thank you Prestige!
I see a lot of people writing negative reviews, my experience has been nothing but positive with Prestige Financial. I even seen a review that the car that was purchased was a lemon, well that's between you and the dealer Prestige did not sell you the car the dealer did and Prestige loaned you the money and you signed the contract. I seen one about the high interest rate which you knew as well going into the contract we all did and most likely needed Prestige because no one else was going to lend us money. They did lower my interest rate just like the contract said they would as long as payments were made on time. In the 5 years of my loan I never received a harassing phone call from Prestige. But I was never late. They helped me rebuild my credit and I thank them for that. Just made my last payment today.
Like others have said this company relies on people with low credit scores to use them so they can charge higher than normal interest rates and offer rate reduction of 0.5% every 6 months but only down to 14%. I made major strides to improve my credit and thought they would refinance my loan to a reasonable interest rate but I was told they do not offer any type of refinancing at all, only rate reduction . Disappointed after paying all that I ve paid but was able to refinance my loan through a credit union instead. Don t use this company!
I am hoping that this review will stop someone from making a mistake in choosing this company as a lender.
Please do your research and find a more integral company to finance your vehicle.
Unfortunately Prestige Financial is what's considered a "predatory lending company" this means they prey on consumers who have low credit and give them a loan with a high interest rate. They do this often times knowing consumers can't afford to keep up with the high car payments and pay the loan off.
When I got my car, I wasn't aware of any of this. I went in blindly as I really needed a car to get back and forth. Had I known what I know now, I would've made a different decision.
If you NEED a car but can't truly afford to pay off a loan with high interest, I would strongly consider getting a used vehicle that you can pay cash for while working on building or restoring your credit.
I think that companies like Prestige should not be in business but unfortunately this is just the world we live in. Please do yourself a favor and take your time before doing business with this company. I can guarantee that unless you can really afford to keep up with payments (and even then, this company still isn't worth doing business with) you will end up in deep regret.
I am SOOOOOOO glad to be with this financial company as they not only have been super friendly every single time I speak with them but they have gotten to know me as an individual and when I went thru a really rough patch they were more than understanding and helpful beyond belief! These guys are AWESOME! I CANT SAY IT ENOUGH!! I LOVE YOU GUYS !!
I ve had the worst experience ever with this company. I ve been paying them since 2015 and still owe a balance after paying for 72 months. Customer service is a joke and everyone you speak to is rude. The rate reduction with autopay is a scam, I ve yet to see a rate reduction. Everything about this company is horrible from the interest rates to the dreaded account managers who hound you before the payment is even due. I wish someone would ve warned me prior to setting up this ridiculous loan which has been the worst mistake of my life. I understand when you need a car and trying to rebuild your credit and this place may seem like your only option but please shop around and do your research. Consider yourself warned. I guess my next step is to write the CEO of the company to see what he can do about this bad situation I m in. He probably won t do anything because the speed of the leader is the speed of the team and if the team suck,,, oh well, just go somewhere else for a car loan!
They are a great example of predatory lenders. They know you are struggling to get financed so they approved you with high interest rates. What do you do? You sign because you desperately need a vehicle. Then they have you and with no way out of it! They do not accommodate you when you have issues arise. If God helps me, I will never do business with them again. It's been since 2015 and I am still fighting them for a common sense solution.
Don't do it!! I would give them 0 if it was possible. I got a loan from them years ago, they changed my monthly car note due date without my knowledge and/or approval. They did multiple things against the law, that I've documented and have significant proof of.