Preservation Partners Review

They have the sweetest manager and very understanding!

I payed detra and patty two thousand dollars to move me up on the waiting list then they tells me i have to wait six more months because corporate is on to them saying there doing audits. I did my part now is there turn

Since the new manager named Karla came to this property LA PRO II Apartments, all residents feel threatened by mismanagement, this property became a street community where dirt can be seen everywhere, it sucks to live there, the manager looks bad and Discriminatory attitude leaves the company in a bad position, and being a relative of senior executives of the company they do not take corrective action towards it, really bad choice, we invite anyone to visit the property and verify the lack of seriousness and management that this company has in this building

Dont understand how LA Pro 1 has the rudest and unprofessional property manager Karla. Her whole demeanor is extremely unprofessional and unpleasant even her attire is unprofessional. She talks to you like she wants to start a fight shes so aggressive and rude!!!!! PPMG needs to either to train her properly or hire a real property manager that knows wht shes doing and knows how to treat people with respect!!!!!!

UPDATE: This company claimed they sent our security deposit back to us within 21 days of move-out (as is the legal requirement), but the check did not get sent to us until the 27th, and only after we called and complained. They tried to cover their mistake by sending us two checks and claiming the first one got lost in the mail, but the date stamp on the check made it obvious that it had just been sent the day before. No apology, no response to our call or email, nothing. It's really a shame that they have such poor management. (We found a new home and we're much happier!)

This review is only my personal opinion based on the experiences I have had with this company over the past 9 months. I have been a long-time resident of an apartment complex that was recently acquired by this company. The new management has been really bad since they took over, and they treat their residents so bad, from my personal experience. The property supervisor and on-site manager will literally shout at you, interrupt you, or just walk away from you while you are talking to them, as they have done to me and my spouse on several occasions. It took them two months to fix damaged appliances and reimburse us for damaged property due to their negligence. When we brought this to their attention after months of waiting, they denied that we ever reported the damages.

They are rude to us, invade our privacy, and consistently fail to acknowledge requests to have things fixed or resolved. They try adjusting the semantics of the lease when they're trying to save money by making you remove fans and coolers from your apartment (since utilities are included in rent).

They accused me of drinking alcohol on the property and served me several notices of violation for things that never happened. When we complained of these things to upper management, they simply stated that they have done nothing wrong and will continue to treat us good, just as they always have.

The management skills on the premises are just awful, from what I have personally observed. But worse than that, there is no accountability when a mistake is made and there has not been a single apology to us for all of the issues that have come up because of their bad management.

I'm sad to say that after living here for 5 years, the new management has made it very uncomfortable and we are now moving because of the way we've been treated. We pay market price for rent and they have just decided to increase our rent to "above market price", which is not reasonable when dealing with such poor landlords (and no air conditioning).

While they haven't done anything that is "illegal", they have behaved as the absolute worst managers and business owners I have ever encountered. I can't speak for Preservation Partners as a whole, or for any of their OTHER properties, but as for the management team that runs their complex in the city of Fallbrook, it needs some serious improvements and I'm looking forward to moving.

This is the worst place to rent from, period! Preservation Partners Management Group, Inc, Preservation Partners, LA Pro II, La Gerencia de LA Pro II (under the same umbrella) are the worst company(s) to rent from. They do not care about the tenants, the upkeep of the building, any repairs of any kind, and have a special disregard, hate, and discrimination toward disabled tenants. I have resided at LA PRO II for over 5 years and from experience I would recommend that you NOT rent from this property management corporation. DO NOT RENT HERE! Management is made up of rude, negligent, disrespectful, slum lords who lack professionalism, common decency, integrity, or respect. Do NOT RENT HERE! I am up right now at 1:20 am, dealing with an emergency water damage issue that management has been notified and aware of for several months and have yet to rectify, while waiting for emergency plumbing which should have been resolved months ago! They have horrible business practice(s), lack integrity, are discriminating, and refuse to learn and or abide by California landlord/tenant right laws. Do NoT Rent here! You will sorely regret it!

Our property in La Puente was recently remodeled. Everything looks beautiful!! Thank you PPMG!! And a big THANK YOU! To the ladies in the office and maintenance staff they are wonderful!

Thank you Annabelle for sending me directly to someone's voicemail without saying "Thank you for calling Preservation Partners". You demonstrated your lack professionalism and phone etiquette.

Hello fellow renters. I am a resident in a complex Preservation Partners acquired about a year ago in Waldorf, Maryland. They are truly unique in the most horrific way!! As I have read from other reviews, we here in Maryland are experiencing the same rudeness, ignorance, disorganization, and nonchalant unprofessional attitude as residents who live in other parts of the country. Other tenants, including myself, have experienced the lost of our personal information (i.e. copies of social security cards, driver's license, passports, birth certificates, tax returns, bank statements, etc.) multiple times. I personally have been asked 4 times to bring this information into the office for my file with the last request being last week. I received a call at work requesting the necessary documents again because they had nothing in my file as far as paperwork, not even my lease agreement. Here too they have done some so called renovations. The contractors they are using are rude and inconsiderate. I came home from work one night last week after 8pm, to find the contractors left my front door wide open and the lights were on in my unit. I live in a duplex style apartment so my front door leads directly outside. The staff in the rental office tried to hurry me out of the office when I went in the next day to complain. I was told someone would contact me. You already know no one has reached out to me. This is just a few of my experiences. I am done trying to communicate with Preservation Partners. The problem starts at corporate in California and the poison flows throughout the organization to all of its properties. I am filing an official complaint with my local HUD office in Baltimore. I advise everyone else having problems to do the same at your local HUD office. Preservation Partners does not care about me or you as a resident and they are not going to change because we complain directly to them. We are just numbers for whatever perks they receive for owning subsidized housing properties. Change will not come unless we all start bombarding our local HUD offices. I plan on doing whatever I can to bring light to Preservation Partners and their management style.

I live at 10311 south Western ave, they have a manger that's nasty and inconsiderate she claim to be not your typical manger. I been complaining to the office that my air conditioner does not cool my apartment my toilet have been broken for 2 months. I have called the corporate office numerous times left messages and never get a call back.

I LIVE IN ATLANTA THEY HAVE BOUGHT MY APARTMENTS AND I CALLED THEM N RENT OFFICE ABOUT MY AIR I HAVE BEEN WITHOUT AIR ALMOST 3 WEEKS BUT GOT TO GO BY THEIR RULES SMH N I GOT A CHILD GOT ASTHMA AND THEY SAYING IT'S A 2 YEAR WAITING PRAYING THINGS GET BETTER!!!!

This company does not deserve even a half star. Ever since the take-over, we have had an increase in drug-use and homeless flopping. The manager says that corporate won t let us do anything when these concerns are brought up. Well, whether that statement is true or not, the elderly residents here are no longer safe. Goes to show that yet another California-based company is more interested in turning a quick tax-break buck than demonstrating their Integrity mission statement.
Time to contact HUD.

How do you get ahold of someone from this company. No one returned calls and there isn t a live person to talk to.