I can t compliment Premier Pre-Owned highly enough. The staff made the car buying process stress free, and Maya in particular was friendly, thorough, and incredibly helpful. I would recommend shopping here the next time you are looking to buy a great car!
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My experience was great! Alexis is the young lady who helped me! She was totally awesome in every way. She worked hard to get me into the vehicle that I wanted and she succeeded!!!. I would definitely recommend Premier and I would definitely recommend Alexis as the go to!
We purchase a car today. Tra Pennington helped as out as was the best. We had some credit issues and they were able to get us approved with a reasonable interest rate. Will be back to buy another. Make sure you ask for Tra Pennington!
They installed incorrect tires, on a car that was being looked at, smaller tires. Therefore throwing off the odometer and speedometer, makes you speed when you're not and adds mileage that youre truly not. Sales manager was unwilling to correct this mistake. Was set on purchasing said vehicle if they would make reasonable accommodations. Overall very unimpressed with professionalism of management. Salesman Devin was superb, never going back based on one man worrying about profit over safety.
Had a great time, no hard problems. Everyone there is friendly, they work to get you the best deals possible. Got a great birthday gift because of them!
Inquired about a tesla model s and were very responsive and professional. Ended up going a different route and not buying it, but leaving a review for their professionalism and how they handled my situation. Thank you.
We were able to find a Hyundai Elantra for our college bound son. Tra was very friendly and helpful. He made the process easy and was very knowledgeable about the various features and trim packages of different makes and models. We will be replacing another car in the next 12 months and will start our search at Premier Pre-Owned. Thank you Tra!
Worked with Mike Adams to get the perfect car. He had everything ready for me by the time I drove down from Iowa to pick up the car. Price was great and the financing manager Danny worked with me to get everything I needed set up. Extremely smooth process and would highly recommend. Thank you!
TRA worked with me for hours making it possible for someone with a low credit score like me to drive off the lot with a 2018 Nissan Sentra.I was so happy cause I just get the run around an misunderstandings or high down payments rates anywhere else. This is by far the best dealership I ve been to, an plan staying with this dealership if I need a new car in the future. Thank you so much TRA your awesome and work miracles.
very great dealership GO SEE SUE!!! i came in thinking I could only afford a small car. (something I wasn't going to like) but SUE was so helpful. I ending up getting my DREAM CAR 2015 mercedes-benz 250. I love it so much...
Just bought my car from here and am so happy I did! I worked with Ty Hosmann and couldn't have asked for a better experience! He was the absolute best and so helpful through the whlole process. He was so nice and not pushy at all, he will also make sure you get the best deal possible!!
What a wonderful experience with Premier Pre-Owned. A friend was sharing a site called Car Quest and out of 100 cars that came up there we found a 2017 Nissan Rouge. I called and Chris the mgr was very warm & helpful with my questions. When I arrived he already had a sales associate Andrew ready to help me. Andrew was very knowledge about this car & others. Test drove with him and fell in Love with car. Next to Scott to go through all the paperwork. What a since of humor and patient with my questions. Been in SUV for over a week and couldn't be happerier. Thank you to all at Premier for a wonderful experience! I will & aready have spread the word about you. Thanks again & Happy New Year to all! Viola
Premier Preowned is a great dealership. I found a great deal online after weeks of hunting, and I knew I had to see the car immediately. When it came to time to sign the paperwork, Ty Hosmann was excellent to work with. He made sure to answer any questions I had, and went through the paperwork at a pace that was perfect for me to be able to feel like I knew what I was reading. I would highly recommend not only Ty, but Premier Preowned as a place to find an amazing deal on a vehicle.
Today, September 7, 2017 this auto dealership loves to send out sweepstakes game pieces, with a whole lot of misleading information. So they can draw customers to their 6640 State Ave, KCKS location. The sweepstakes contest they currently are running stated in my confirmation email "WoW. YOU WON! Congratulations!You will receive a prize like one of these items when you visit Premier Pre-Owned. That's not all though!Continue on to pick your grand prize option that you have a chance to win too!" The prize that stated I won was $10,000.00, however, when I went into the dealership I get hit with "Oh no see we have to register you for a chance to win" Wait? What?That isn't the information that came across in my email so to me and if I was going to purchase a car due to this LIE that has left a bitter taste in my mouth now. I wouldn't and I would not recommend this company to anyone!
I m very impressed with the way I was treated at Premier Pre-owned. Tra treated me like a valued customer and while still being very professional. He respected my price range while being right on target with my purchase. I am very greatful for the excellent and considerate service. I will refer him to anyone!
Tra P. was our salesman and he was excellent. Honestly, the best customer service experience. Everyone was friendly, knowledgeable and not one person was pushy. They were fast and easy to work with. I will recommend family and friends here anyday!
Great car selection and professional staff. Jackson helped us out, and for sure will go back to him if we will be on the market for a new ride. Thank you
Our experience was very pleasant. The atmosphere was very informal and relaxing. The salesmen were courteous and pleasant and willing to work effectively with customers to get them in a vehicle. This is what car buying should be like and I can't forget our clean, luxury ride!
I ve always received exceptional customer service, especially from Tra! He goes above and beyond when making sure his customers are taking care of, I Highly recommend this place of business.
My experience of purchasing my new vehicle at Premier PreOwned was nothing less than the best. The entire staff was friendly and welcoming from the moment that I walked in. I had the pleasure of working with Devin. He stayed in communication with me daily, informed me of my options and worked to find me exactly what I wanted. He was most genuine and kind from the beginning until the end of the process ! Devin is a real Superstar Salesman ! Premier PreOwned is #1 for service and quality because of salesman like Devin !
I was very impressed by the knowledge and professionalism of this team and my sales person Sue. Highly recommend if you're looking for a used luxury car. Thanks again for your help Sue.
Wonderful experience! If you're ever looking for a great deal on a vehicle, ask for Bradd with two D's at Premier Preowned! He is extremely helpful, professional and can get you the best deals! I can't say enough about this experience, Bradd has won my business for life!
A premier preowned sales agent reaches out to me to buy my car that I have listed on Facebook. He explains to me that KBB has my car listed at $13,300-$15,500 and I have it for sale for $13,450. He has a buyer who wants to do financing through them and would be interested in seeing my car. That they could probably offer what I wanted for the car and then sell it to their customer. Personally, I find this whole thing a little strange but then agree to let them look at the car. He then says they they want to look up my VIN on black book and proceeds to then say it is only worth $11k. I don't know if they are into bait and switch methods or what. But why contact someone to buy their car, say you like the price and then tell them it is a bad price the next day? All around very unprofessional and a waste of my time. EDIT: IT LOOKS LIKE THE SAME THING HAS HAPPENED TO OTHER PEOPLE WHO HAVE LEFT REVIEWS HERE!
Andrew in sales was helpful. Found a vehicle on Carfax, sent a message of interest. He sent back a video preview showing me the vehicle. No high pressure sales BS just test-drive and go from there.
Only complaint is it took almost 3 weeks to get the title paperwork. Maybe that s normal? No big deal really, just wanted to get the registration done.
Andrew did a great job taking care of me and my family! They worked with me to find a vehicle with a payment in my budget. Scott made the paperwork very easy. I am so happy with my new SUV.
Do Not buy a vehicle from this place. I bought a 2017 BMW from here and 3 weeks later the grill flew off on the highway. I called and they said there was nothing they could do about fixing it and that it must have been a "fluke" the grill of a 2017 car flies off on the highway weeks after purchasing it.
Tra was awesome! He helped us narrow it down to the exact car that was going to work for us. The buying process was quick and easy and we love our new Jetta!
I came in nervous for the car buying process and Ty almost immediately helped me . He helped me with the car that i seen online and he got it ! He was very thorough and helpful . I appreciate him and his services ! I would recommend him !
Went in on my lunch break to do some browsing. Met some young guy named Ty. He was very knowledgeable and well gave this old guy some much needed help with the new car search. I would love to give a 100/10 but google only goes up to 5stars. Seriously talk to Ty he s the guy.
Amazing place! This dealership does wonderful wonderful things for us! Our salesperson Ty really took care of us, and made sure we left in a car that was fit for our family. The sales manager Chris was a treat! The dealership is so unique and puts giving back FIRST ! Their Food Pantry was truly amazing. God bless them, and thank you God for taking care of us all !!
I never made it to the car buying portion. Everytime I have tried to communicate with sales they are very dismissive and rush me off the phone. I had one question about the financing. I called to asked and was interrupted and rushed off the phone, I called again today and the individual the answer the phone seemed as if I was interrupting his day. I was very interested in purchasing a car with them but it seems as if they aren't very interested in selling cars or they have enough clients already that sale lose isn't a big deal to them.
This dealership charges an admin/doc fee of $599 to every customer that buys a car from them. They claim this is for the food bank they run out of their location. So my question is if your are running a non for profit out of your business. Is it legal to charge the customer this fee while claiming the non for profit? Just seems illegal to me. Or just misleading at best!
I had a very positive experience buying from Premier Pre-Owned. I initially shopped on the internet and found their prices the most competitive, so I decided to go there and take a look. I primarily worked with Jackson, who was extremely personal and professional. Everyone at the dealership worked together to make sure I found the right car and was happy with my purchase. Every person I dealt with was extremely friendly and helpful. There was no pressure at all and I was completely comfortable buying a car from Jackson and Premier Pre-Owned. I feel confident that I purchased a great car at a great price. I highly recommend and will definitely be back for my next used vehicle purchase.
Tra Pennington is wonderful, he really put us at ease through this whole experience. He was friendly, helpful and patient. Not pushy at all. Many thanks Tra!!
I've sent several people to Andrew Prewitt and he always delivers excellent customer service and a very well amount of inventory of low mileage pre owned vehicles to choose from, i would and will continue to refer people.
Great place! Great selection! Great service! Ty was awesome and answered all of my questions. We did not end up buying a car here due to not having the exact one I wanted but I'm hopeful we can do business in the future. I never felt pressured and walked away happy. Highly recommend!
Came in this morning to Premier Pre-owned and work with Gehrig on seeing what i could get for a new vehicle. He was able to find me a affordable vehicle to help me rebuild my credit. Will be purchasing all my future vehicles through Premier and Gehrig.
Just wanted to thank Jake for helping us with our vehicle purchase and working with us back and forth when negotiating the monthly payment. Also helping me get a great deal with Geico for a low monthly insurance rate.
I did some research on the vehicle I wanted and Beth Lopez was so helpful in making the buying process smooth. She s really attentive and was sure to keep me in the loop every step of the way.
Went into premier and a wonderful experience the process was so fast. I was not waiting for hours. They took good care of me I worked with ALEXIS and Scott both where wonderful! If you are looking for a great reliable vehicle and great price head there NOW!!!!!
I highly recommend this dealership. Everyone was extremely courteous and helpful. Ty walked around with me and helped me find the right car that would fit my budget and specifications. He was never pushy or disrespectful which I appreciated. Go see Ty if you are looking for a great car!! Thanks Premier for helping me get my 2015 Volkswagen Passat!!
EXCEPTIONAL customer service. Ty H was insanely helpful, and not to mention funny! Very easily helped me with every question or concern I had! I think I ve found a dealership I ll be a customer at for life! THANK YOU PREMIER
We had a great experience at Premier Pre-Owned! The people were all fantastic, especially Gehrig, he was awesome and made the car buying process quick and easy. I highly recommend you go see him!
Great dealership. Tra really helped me out tons and got my wife and I the cars we wanted and most importantly at the price we wante . I'm not bias but I recommend him o er anyone there. He holds his word and makes the extra effort to get things done!
Great people working here - not pushy, very informative, patient and overall they treat you like a human being - not a dollar sign. Ive purchased a vehicle from them in the past and working on the second one.
Andrew was amazing and made the experience very quick and easy. Everything was very fair and honest compared to a lot of other dealers. I would highly recommend this dealership to anyone looking!
I have never had such a great car buying experience! Dealt with Devin initially, he was so friendly and helpful! The whole process took about three hours and everyone I dealt with was so nice and helpful! They also run a food pantry out of the dealership to help those less fortunate. I d recommend them to anyone!