Super thankful for Beth for making car buying such a positive experience for me. Premier Pre-Owned s prices are unmatchable and their knowledge of the cars I was looking for was very helpful. Highly recommend Premier Pre-Owned, and ask for Beth!!
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I wanted to buy a car from this dealership. When I came in to sign the paperwork the first time they told me the interest rate has gone up because I didn t meet the minimum credit score. I came in to finish the paperwork the second time and asked for the Carfax. The car was damaged all over. I should have asked before but expected the dealership transparency.
Went to Premier Sue Was very helpful , She got me in the car I want it My Nissan rogue she explained everything well and also she was very friendly she got me a nice amount for my trade-in car not like those other guys who only look out for their best interests, I most definitely will go back here to get a second car and highly recommend to my friends and family ,
I dealt with Ty, he had great customer service and took very good care of me. I purchased a very nice car at a low, reasonable price. All and all I had a wonderful experience.
Great place to get a great quality vehicle. All cars have been repaired before purchasing. A great employee named Andrew helped me to get a 2016 Nissan Sentra. Would recommend for anyone looking for a reliable vehicle.
I hate going to dealerships as a rule but this car buying experience blew me away - First you are not harassed as soon as you drive onto the lot and there is no race for the sales team to get to you first - We were greeted by Jacob Schneiders one of the sales staff but you really don't wanna call them sales staff - he was awesome from the start and new exactly what we were looking for and helped us very professionally choose the right car for us - we ended up getting a different car than the one we went for again with Jakes knowledge of vehicle and inventory - To end on Jake I will only buy my cars from him in future and I'm a miserable old devil who dislikes most people - The rest of the staff were awesome to - even though they were not helping me they would come up and be truly interested in talking - not just lip service - the dealership itself is awesome - very well priced luxury vehicles - the car i bought was the cheapest of it's kind in the usa and they gave me a very fair price on my trade in - almost to me feeling a bit guilty lol - Anyway - we tell everyone about these guys and will def go back again
What a great experience I had! I gave Ty an extremely specific list of what I was looking for in a vehicle; from safety rating, color, type of vehicle, size, to what I could afford monthly and how much I was able to put down... he found me NUMEROUS options and had them all detailed and waiting for me when I arrived! I found the PERFECT car for myself and family. He was focus driven and took the time to find exactly what I needed. So grateful!
Try is an awesome kid. Great guy to deal with. He got my son hooked up with an awesome deal! We drove all the way from Nevada MO. And would recommend him.
If your looking for a friendly staff, this is your car dealership. They do not work off Commission.i was looking to buy an Audi, they have a large selection. The salesman that helped me(GEHRIG ) Was very knowledgeable because he had the same car I was looking to buy.... very helpful.. I would highly recommend him and this dealership.... LOVE MY NEW CAR, thanks
Awesome experience buying a car here, service was great! No pressure to buy anything and we were told everything very upfront and honestly. We just came in to look, but thanks to the great deals and customer service, we ended up purchasing. Highly recommend
Devin did an amazing job helping me find my new car! The whole crew at Premier went above and beyond what I could ask for. Thank you all so much for a quick and easy car experience!
All their car are lemon cars but they will just say buy back to make it sound good. Don t go there, they show their food pantry to make it look like they care about the community but they don t. They say they will work with you but don t want to put it in writing. They have high end luxury cars that are lemons.
i went into trade my car in and had an amazing experience. The staff was very friendly and Alexes was so much fun to test drive with and helpful with the whole process. They gave me a good price on my trade and the car I purchased was under book value so I am not upside down on my car loan or anything. I would highly recommend the prices and selection of cars.
They did not use regular dealer tactics or anything like that it made me feel comfortable and confident buying my car. Thank you all so much again.
I would buy a car from here a million times if I could. Within a day of sending an inquiry email, Ty had already contacted me to help me set up an appointment over text, and had made a personalized video showing me around the car I was looking at. By the end of that day I was set up with a car and ready to drive off the lot. Ty is great at what he does; he was helping me and another family all at once and doing it more than efficiently. You may be caught off guard by the low prices at first, but they re for real, I ll be recommending this place to anyone I know who s looking for a car
Please beware of this dealership. The sales manager Kevante, goes by Jackson , reaches out to me about my car for sale on the marketplace. I ve attached pictures of the conversation. As you can see, said he would be able to give me close to asking as they are low on inventory.
I show up today, he s not even there for our appointment. A sales rep takes my info down and someone looks and drives my car for maybe 2 minutes. They then come in and say, we can t get anywhere close to your asking because of the suspension issue, are you aware of it? . I had the car checked out a week ago from an actual reputable mechanic and it has no issues.
They will lie and say anything to get you there. They are scam artists and the reason used car salesmen have bad reputations.
What started out as a seemingly good experience quickly turned into the worst buying experience of my life. We bought a 2015 Dodge Caravan from them and not only did they lie about the final price but the CHECK ENGINE light came on the VERY NEXT day for a torque converter. Something they would have HAD to clear manually just to sell the vehicle. Then they weren't going to help for the fix but rather get us out of the deal after taking our trade in. Thank goodness the manufacturer warranty covered it. At the shop for 2 weeks the shop found out the hub bearing was bad on a tire and Premier wouldn't help with the costs. (I had still only drove my car for one afternoon at this point) That's a $500 fix that they knew was there and wouldn't help with. They had told me the vehicle was NEVER in an accident. LIE. And to top off this horrid experience they didn't tell us our loan didn't include the sales tax (when we said 10k out the door we meant EVERYTHING) and so when we went to tag it the sales tax was was $988. They knew we had just moved here from Colorado and didn't know any better. They lied straight to our faces and promised they would help if anything went wrong with the van. The minute we signed the papers everything changed and we were just an inconvenience because I wouldn't just roll over and take all their BS. I reccomrer finding a bigger dealership who don't wanna scam you out of every penny.
We drove from Iowa to look at an Audi . Andrew made our experience awesome . He gave us all the information we needed without being pushy. We highly recommend this car dealership and Andrew is your guy to see !
Update 5/8/2020 2017 Audi A4 43000mi
Although the sales experience went good with Andrew, I was told that there was a ??-point inspection on the car and it passed. After purchasing the car and riding about 80/180 miles into my trip The dashboard lights up like a Christmas tree, the turbo goes out, abs, engine light, etc and I m scared. I get the car home and immediateLy check it into the Audi dealership. Turns out the ECU (main computer) died. Luckily that was covered by the factory warranty. I was told the brakes had just been redone and in good condition, on that same visit to Audi I had to replace a brake sensor that had been installed wrong~$320. Just had to take it back to Audi today and found out the back brakes had been installed wrong also~$600. Found out that if the Elite preowned wouldn t have had shoddy cheap work done to it, it also would have been covered by Audi original 50k warranty. I called Premier preowned to discuss what we could do about this, mind you this was less than 1kmi Into my ownership, the manager says he can help with 25% of the $320, around $65.Be careful shopping with premier preowned, they can be shady.
Tra was very helpful! I was going through a tough situation and he help me keep my budget , affordable down payment and I was in and out! I would highly recommend to anyone I know! And I will definitely be back!
I purchased my new Nissan here recently, and everyone was so helpful with answering my questions. Andrew Prewitt worked with me on choosing the right car for me, answered all my questions, and had all the information and Carfax readily available on every car. Would definitely reccommend them to anyone looking for a better car!
This place was awesome! Brad helped my mom and I made everything super smooth and got us in and out quick! Very friendly staff and Danny was also awesome! Will be going back to do more business with them!
Very happy with my experience here. Great customer service and very friendly. They tried everything to make sure I got the vehicle I wanted and that I was happy with my purchase.I would buy from them again.
make sure you get the duo Devin, salespeople and Taylor , sales manager working on your behalf! I ran into some financing hips cups being self employed however these two guys kept at it. Devin stayed in touch with me. Taylor didn t stop working the deal for me! These two guys are the ones you want not just shopping for a car but also shopping for a car loan ! Sales price was good. Terms were fair. Nothing during the process made me feel uncomfortable. Devin was very very easy to talk to and work with. He s also very sweet ! He was always there to answer my questions on the spot. Even after the deal was funded- Devin called me immediately to say congratulations the car is all mine, finally ! Taylor called the night before to share the good news which was after 8:30 pm ! These two guys did not stop working my deal until the deal was done ! This review doesn t express my level of appreciation and gratitude I have. Just know if you re reading this - i wishI can share more than these words can say - I highly recommend Devin to be by your side when buying a new vehicle. He earned my review and deserve another satisfied new car owner! Im IN LOVE WITH MY NEW CAR! Fantastic mileage and condition. Pick up final paperwork a week after loan was funded.
the cherry on top of the nice car and wonderful salesman Is that the dealership feeds their community thru their pantry with your admin fee , (unlike other places). We all have times where we just need some extra help along the way so it warms my heart to see another company showing their heart and having heart in their community! Now , that s admin fee I can pay and live with! These guys will take good car of you! I'll be back when I'm ready to buy or anyone else in my family whos ready to buy a car. They have newer models. A lot of trendy or luxurious cars on the lot!
You never know what to expect when going to a dealer. Premier went above and beyond and exceeded every expectaion. Bradd was a great salesman through out the whole process.
Just purchased my first car with Maya. She was amazing, she was very patient and stayed in contact through out the whole process. Excited to be apart of the family. Go see Maya.
I bought a car here a couple months ago, the car has been great. Devin was great to work with always answered his phone and got things done. Best value in KC!
If you go here I highly recommend working with Alexis. She is patient and very knowledgeable about their inventory. She was very helpful and patient with me while I was trying to find the best car fit for my family. She is awesome!
I had one of the best car buying experiences with Premier, specially with Bradd. Very customer oriented. Nothing I would suggest they improve. Great dealership.
I purchased my first car from here. Great prices and customer service. Ty walked me through all the paperwork and made sure I understood all the fine print! Would highly recommend him and this dealership !
Excellent place to purchase a car! Had a positive experience. Hunter did a great job getting me a car I wanted. Very friendly and excellent customer service.
These people put you first over business. They really attempt to benefit in any way absolutely possible to you re smiling nonstop in the face over eagerly about the amazing car and deal you just scored. One of the top 3 best car purchasing service I ve had. Great deals, great service, great people. Nothing better
Devin gave me great service and assisted me with making the smartest purchase for my car. Shout out to Devin for being so helpful! Made the whole experience less stressful and simple!
Great selections, good prices, and honest people. Showed up and was greeted by Matt let him know what I was looking for and what I was hoping to spend. No problem, I got approved financing and a great deal. Drove out with my new truck in just a few hours. Thanks Matt!
Wonderful experience at this dealership! Brad was so helpful and professional and seemed genuinely invested in making sure I found the perfect car for me. I would definitely recommend looking for your next vehicle here.
Ty helped me out and made the process smooth and hassle free. Got the car I wanted at a good price. By far the best car buying experience I ve ever had. I would definitely recommend them.
Bought our new car from Andrew and it was a great experience! We were in and out of there in a little over an hour with no pressure to buy! We will be buying from them again!!
Andrew and tray are really great, honest, and professional sales men both hv really great smile and personality they answered all the questions and did an amazing customer service
Great place to purchase a car. All of the cars I viewed were great. Also the staff is really nice and I recommend you go to Tra. He was super helpful and made the process very easy. Thanks Tra!
My wife and I drove up from Joplin not knowing what to expect. The inventory and service was fantastic at Premier. Our salesman Tra was a great guy and worked his tail off showing us multiple vehicles. Between Tra and the Sales Manager they really made our car buying experience as painless as possible. If you are in the market for a quality pre-owned vehicle for a great deal this is the place to go.
Kevan was an excellent help in the purchase of our new car! I really enjoyed working with him. I would recommend Premier Pre-Owned. They are excellent in customer service! I also love that they have a food pantry on Tues & Sat!
Great job very helpful i only spent 3 hours in and out very helpful team. And they are not comission based so no one is pressuring you to buy right now they take there time to give you all the informaton you need
Definitely recommend this location. Devin helped me get the car I ve been wanting for soooo long in a short , timely manner! He definitely made the process easy and fun. All around AMAZING EXPERIENCE!!! THANK YOU AGAIN, DEVIN!
Very happy with the car buying experience. And happy with our new car, rides like a dream. Shout out to Hunter Miller, excellent and professional salesman. I liked the atmosphere and the professionalism. They were not pushy or tough. My family and I will go back to experience another good sales experience and get another vehicle.
Service with Andrew was pleasant and quick. I walked in, test drove and back the next morning (my scheduling) for paperwork and out the door with my new ride. Finance was absolutely helpful also. Ekkk however I'm forgetting his name. Sorry! But overall was a very pleasant buying experience. Thank you for you help! Definitely will be back when my daughter is ready to drive. :-)
Ty is the guy to go to! Rock star customer service. Literally runs to and from where ever he is needed. Immediate responses to text messages. Fair, honest and trustworthy.
I have had countless interactions with car salesmen (& salesmen in general!) and Ty Hosmann is hands down the best one I have ever had the pleasure of working with.
Get your next vehicle from Ty at Premier Pre-Owned!
Was skeptical at first, but really liked the place. Their salesman Ty was very nice and ready to help with whatever I needed. He helped me buy a Jeep and it s the first reliable car I ve had in a long time. Thank you Ty && Premier!! BUY UR CAR FROM PREMIER!!
Andrew did a great job helping me find a new vehicle after my previous one was a total loss. Everything was quick and easy. Thank you for the good experience!!
My car salesman Devin was such an amazing experience. It was my first time purchasing a vehicle and he showed me the ropes thoroughly and left every stone turned, when I left the dealership I felt confident about purchasing my new vehicle. I m absolutely thrilled to have had such an amazing experience, thank you Devin for taking away all of the stress and heartache that comes with buying a vehicle.
A very positive experience. Ty worked with us and was very thorough as we went through the process. He was kind and patient and detailed. We will definitely be checking Premier Preowned when we are ready to purchase another car. Thanks Ty for walking us through the process in such a professional way
Ty Hoseman is a great young dealer here at Premier KCK. HE was steadfast about putting me in the vehicle that I want and going out of his way to do say. Very efficient young man with a prosperous future in car retail.
Bradd is hands down amazing, all around the best part of the experience. We will be back to see him. There were a few hiccups that were very upsetting AT FIRST, it was quickly made right and I am very thankful for the quick response on all parties. Thanks to Chuck for finding something perfect for me and Nathaniel for getting the numbers just right!!!! Bradd acknowledged us from the time we walked in the door answered any and all questions, was very patient and thorough!
If you are looking for a car and want someone who really cares. I highly recommend going to Jackson! He went above and beyond to achieve my expectations! He s definitely not like other salesman who just want to make commission.
Devin is the best! So helpful, patient, and knowledgeable. Got a great deal on my Kia Sportage and had a very pleasant experience. Everyone there is kind and friendly. Go see Devin!!!
Ty is very knowledgeable when it comes to cars! He is super friendly and very accodomating to your needs! He makes buying a car enjoyable! Everyone looking for a new car needs to come and see Ty first!
A Very good experience. Jackson helped make the process a very smooth one for me being a first time car buyer. Hard working and has attention to detail.
Bought a brand new Chevy Cruze with only 7,000k miles on it. Literally an easy, painless process. I signed and drove away. A big thank you to Brad for making it possible a salesman I recommend and trust.
Andrew did a great job walking us through the sale process and making sure we had adequate information. Regardless of being a Mizzou fan, he exuded remarkable professionalism.
I purchased a used VW from Premier. I worked with Ty Hosmann who was very good to work with. He was very quick with responses through Facebook and then when we moved into the purchase portion of the sale.
There price was fair and I was treated extremely well. I will be buying from them again in the future.
My new car is perfect! Premier Preowned was everything I could ask for out of a car dealership! My salesman Ty was very helpful and never made me feel pressured!
I had spoke with a guy named Andrew who answered all my questions without any hesitation. It was nice to speak with a car salesman who didn't come on too strong but that clearly enjoyed his job. He seemed to be working there because he enjoyed it rather than needing my sale to influence his pay check. As a women buying a car it is really easy to feel intimidated and that I am being taken advantage of but I did not have that experience at Premier Pre-owned. I will definetly be referring my girlfriends to this dealership.
The best car buying experience i have EVER HAD! Ty, Sue, and Scott made this the easiest process. Thank you so much for the new Audi for my birthday!!!
Absolutely wonderful experience working with Devin. He was very patient and was able to answer all my questions. I never felt like I was being rushed into any decisions as I have with past buying experiences. Devin was abe to get me into a 2018 Dodge Ram pickup at a rate and payment that works for me. I couldn't be happier with my purchase and the customer service that I received. I will be referring friends and family, as well as going there again in the future.
I lost my title which is my fault but its been 2 months and they still dont know when they will get it. and this I'm not the only on this has happened to.
Ty was excellent! I cannot thank him and his team enough for all the help they gave me. I was in a bind and needed a reliable SUV quick, and within a few hours I was driving away in my new vehicle that was in my budget. I highly recommend Ty and his team!