I will say I had your phone and the Internet for over 20 years now it turns out some Vindix that I did not pay with you, there was a permanent order to download from the account at once it turns out I have to pay 8,000 payments for which bills were paid maybe someone has my account and not I have to pay for him
Certainly I will never use the offer of this greedy company again. The inability to enter your own router settings makes the internet offer a scam. Creativity in creating invoices for services that the company did not provide is disgusting.
Polkomtel as a partner or representative or owner of a plus is absolutely worthy of a reprimand. If for insolence one could take legal cases this "company" would have them one after the other. I absolutely recommend neither polkomtel nor plus nor any that uses polkomtel. Shame, shame shame for companies (s) and people who behave and treat long-term customers in such a sick way.
A network for me. Attractive prices for regular customers
For a long time I was your user, phone and internet with time, first downloading money without any basis from your account and now the problem with the termination of the contract. I am sorry that you are such a weak company that cannot come to terms with the fact that the client wants to terminate the contract and you make it difficult at all costs, call you like the president, and get some ready-made templates by writing a message. .pathetic. The competition can respect its customers and I think it's time to learn from them. If someone has little entertainment in life, Plus is able to provide attractions and nerves and annoying calls during holidays. If you could give you a negative rating, even that would be too high.
Having a subscription in Plus, you cannot check how many minutes or MB of internet have been used from your phone! In other networks, it can be easily monitored, for example with a code, e.g. in Play. In addition, problems with coverage outside cities that do not have T-Mobile or Play. I do not recommend Plus.
Polkomtel - Plus GSM - a tragic company. Customer service is a joke; ladies on the helpline unprepared, without knowledge; in order to recover the password, they send a new SMS to the router instead of a contact phone / email and have to remove the SIM card from the device and find another one to receive one SMS. On the question of whether I can get such a message through the router's user panel in the browser, I hear that yes - after 30 minutes there is no message. Complaints of equipment = bring everything, we will not give anything in exchange for complaints, you will not have the internet, and if the modem does not work, it's probably your fault, you did something wrong. Stick that the whole modem shines red and the instruction says something else.
The worst and most dishonest telecommunications company I have dealt with !!! If it was possible, they would not get one star from me !!! . They issued me a monthly bill only for domestic calls for almost PLN 500 !!! Zero information to the client about the exceeded minute limit !!! The scandal and the case and the specific provisions of the contract are submitted to the Office of Competition and Consumer Protection! I will not give it to you!
This is a SCANDAL, A CUSTOMER KPIN !!!!! , I came to the plus from Orange and I go back there as soon as possible, Cheeky service, rudeness to this some Pathology, you can not change the date of fees, the lady in the handset is so untrained, as if there had to be some punishment to work I advise against ALL THIS COMPANY !!! !!!!!!!!!!!!!
The most incompetent telecommunications company I know and with which I have unfortunately cooperated. They can't plead guilty. Mislead. I do not recommend.
Service, quality of service, prices, everything 1/5, and if I could, I'd be away from zero stars! As soon as my contract ends, I run away to another company as soon as possible. The Internet disappears magically in my eyes, I have LTE for companies 70 GB and somehow suddenly after 3 years of use, such a package for a month ceases to be enough for me, where a year ago it was enough for me calmly. Best of all, the package runs out of about 4GB a day, regardless of whether I work all day on a remote connection and listen to YouTube music in the meantime, or I don't turn on my computer at all on a given day !!
In addition, the range of the phone in this network is a joke. When I am in the very center of the city, I have ZERO lines !! Recently, in addition, the internet started to break up at random moments and I am not able to work because of you, NOT SERIOUS COMPANY, I DO NOT RECOMMEND!
Shortly and on the subject, I wanted to buy a phone in installments, for a total of PLN 3,800.00, but I bounced off some bureaucratic debilism because you did not agree with the ceidg, someone wrote a middle name in the form of a name and the name as connected to the first name and maybe somehow I would refuse to accept it if ... If not for the fact that a few days earlier, these differences did not prevent me from selling: 1 subscription, 3 new internet and another contract extension. I am so embarrassed by the fact that I will try to withdraw from the newly signed contracts and go to Orange or t-Mobile. And embrace this mess about the availability of sales channels and the online store, because some of them do not. The best that even admit to do not want to do this, just beat the time that the site is not updated. Idiots are you doing with clients?
Invoices for services always paid on time, and even earlier - 48 hours have already passed when there is an inscription in the cell (No network) nobody recommends this network !!!
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