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P
4 years ago

Very bad experience. I met one of my friends to g...

Very bad experience. I met one of my friends to go fishing. We dropped off my truck at the hotel and hit the water Friday morning. When we returned that evening my truck was gone. I asked the hotel worker and they said it was towed. I was very upset since I was a paying guest, just not checked in yet. I went over to J.R.'s or something like that and they told me they give the hotel a kickback from every tow they do. I told him that was very dishonest and he said he has to pay the mortgage. Very Shaddy!!!!!!!

A
4 years ago

We booked at the last minute for the Sand Festival...

We booked at the last minute for the Sand Festival. We were able to get a 2 queen bed room to accommodate our party which was nice. Everything was descent and clean and the service was good. Our problem was the shower. The way the shower is built there is no way to keep the water from flooding the bathroom floor. We spent a lot of towels and time mopping up the tile floor. Thank goodness no one slipped and fell on the wet floor.

M
4 years ago

It's always average. Friedly staff and great for p...

It's always average. Friedly staff and great for parking your boat. They are not very personable, meaning we have visited several times and never remember us. The inside is old and dated, the floor is always dirty with sand.

S
4 years ago

Cute place! It had a nice kitchenette with fridge,...

Cute place! It had a nice kitchenette with fridge, sink, microwave, toaster oven, hot plate, utensils, dinnerware, etc. I like no carpet for beach area rooms ... but, they still need to clean the floors!! My clean white socks were black after walking around for just a little while in the room. I also was looking forward to using the jacuzzi tub, but it was dirty, as well. We would consider staying again, just hoping for a little more detail to cleaning.

E
4 years ago

We booked a room with breakfast but no breakfast. ...

We booked a room with breakfast but no breakfast. I understand that recent hurricane damaged their building. So exclude breakfast from the ad. But they did sell the room With breakfast. And when I was checking in lady just mentioned about limited service. But didn't mention that no breakfast.

A
4 years ago

Staff was great, we initially booked the 2 bedroom...

Staff was great, we initially booked the 2 bedroom condo for the weekend and decided to stay another night, they gave us a discount on the room. I have always liked this place, the location is perfect, you are less than a mile from the beach. The only downfall to the trip was my son wouldn t go into the pool because it was to dirty and not cleaned once during our stay, the hot tub was clean and relaxing.

B
4 years ago

It was the Thursday prior to Labor Day weekend. We...

It was the Thursday prior to Labor Day weekend. We saw a post on Facebook from Plantation Suites saying they had rooms available. I checked there web page and liked there King room with spa tub. (We have stayed at Plantation Suites numerous times so we had an idea what the rooms looked like.)

I called there number and spoke to a very nice person. Her name was Katie. I told her that I saw her post on Facebook and wanted to come down for 1 night with our pet. She said no problem. I booked the room. We arrived that Sunday and when we checked in to the room it WAS NOT the room I THOUGHT I booked. I was given a 2 king bed standard tub and wanted the 1 king spa tub room. Well, Kimberly (Another very nice person at check-in) explained to me that my reservation was a 2 king and not the one I was stating. She said the rooms are all sold out so there is no way to switch rooms.

The manage contacted me later and I said it was MY fault for not verifying the reservation that came in the email. This was not Katie's fault AT ALL!!!!!

This is where it gets GOOD!!! The manager took 10% off the room for the inconvenience. JUST AWESOME!!!

At Check-out, we noticed that the 10% was not taken out but the pet fee WAS!! Which was HIGHER then the 10%!!!!!!

Now the following I'm not saying because of the above treatment, but we comeback because of the Pet friendly, GREAT rooms, OUTSTANGING pool and hot tub area, OUTSTANDING STAFF, GREAT breakfast, GREAT location to everything in Port A!!!!

We will be back!!!

Lastly, A BIG THANK YOU to the Manager on duty This Labor day weekend 2015. :)

Warmest Regards,

Bill Harding
San Antonio Texas

D
4 years ago

The Plantation Suites is excellent, we always have...

The Plantation Suites is excellent, we always have a delightful stay. The pool is open till 11pm, the breakfasts are delicious, and the staff is always very nice. We prefer to stay here when visiting Port Aransas.

A
4 years ago

Roaches roaches roaches, air condition would work ...

Roaches roaches roaches, air condition would work only when it wanted to, the beds were hard, their was a steady stream of water from the ceiling in the middle of the night, the manager said she'll have it looked at after we checked out but a guy showed up at our door waking us up, you have to be in your room at a certain time to get towels, no made service, you have to bring your own cleaning supplies and clean your room or else you'll be charged extra, you can here people next door and above you, lights only work when they want to, the grass had allot of stickers, bad for my dog, parking lot is too small, had to park around the corner, breakfast was mediocre, pool and spa was nice, the guy at the front desk asked if their were any problems and after I told him he said he would fix the problems but he didn't offer to fix the problem with us, the paying customers, lucky to get a 1 star rating, I'll never be back and I suggest you don't waist your money on staying at this place...extremely disappointing...

H
4 years ago

Nice place, obviously they just had a hurricane he...

Nice place, obviously they just had a hurricane here so damage is rampant. The rooms are missing finishing touches, there is no breakfast, hot tub doesn't work. Drains are not working properly in tubs, sinks and there is debris pretty much everywhere. The pool is slightly heated and the staff is pretty friendly. The beach is really nice and we all had a great time.

M
4 years ago

The hotel holds no surprises, with rooms following...

The hotel holds no surprises, with rooms following a similar format to other hotels in the area. The stay was comfortable with all amenities that you would normally expect. The hotel was undergoing a face lift after a busy summer season so things externally were a little tatty. The main concern for me was the rather frosty greeting at the front desk after a long drive to the coast.

S
4 years ago

Dirty!! Customer service was fine. I wiped everyth...

Dirty!! Customer service was fine. I wiped everything down as soon as we walked in and found dried food on counter top. Hair on bathroom mirror, and dried blood or food on the bathroom door. The dishes had food on them and found food particles in the fridge. It was creepy and gross. Will never stay at this place again.

S
4 years ago

Love it! I enjoyed the pool, breakfast, and the re...

Love it! I enjoyed the pool, breakfast, and the relaxed atmosphere. There were NO bedbugs (I have a huge bedbug fear). But we did see 2 small roaches, just 2 tho. Over all I loved my stay. Friendly people and beautiful place. Would come again.

J
4 years ago

Plantation Suites: Overall, not a bad place consid...

Plantation Suites: Overall, not a bad place considering we went out of season. But, the 3 stars was because of 2 things and 1 being major. Check out the photos of the security lock on the inside of door.This was major. It's a hinge that just flips over and supposedly that should keep anyone out!!! I almost left for this reason alone but this vacation had sentimental meaning . The 2nd was the tub.Again, no way I was even going to turn the thing on let alone sit and bathe. Showers it was.
To be fair, everything else was nice. Pool area clean and well kept, Nice beachy colors and very clean room. The minor funny things was the phone that didn't work, a rusted bottom coffee pot , I just had to place it next to the sign that lists cost if you take something and the door to the bathroom that got a quick one coat. Boy was it obvious!!!. Husband wasn't impressed with breakfast and we were there a week. Overall, Iwould go back but not that room unless they changed that door/lock. I also took into consideration that a hurricane had made damage and they were still cleaning up things.

T
4 years ago

Great place if you don't mind rooming with the roa...

Great place if you don't mind rooming with the roaches and enjoy the aroma of mold and body sweat. Oh and the superb service of house keeping just pulling the covers over sand filled bedding. Save yourself the headache and stay Somewhere else

S
4 years ago

Rooms are not clean, didn t even have extra toilet...

Rooms are not clean, didn t even have extra toilet paper, rowdy people police had come for people fighting, it was quite the scene .... covid 19 We were told that no pool could be used however, people were in the pool area and kids in the pool ....
Will never stay there again !!!

M
4 years ago

Your hotel site needs to remove the advertisements...

Your hotel site needs to remove the advertisements that you all have food services available. When my family stayed a few weeks ago you all did not offer any sort of breakfast; nor was there any sort of food services available (although this was one of the reasons we had booked-advertised as having a complementary breakfast buffet). This was false advertising that I did not appreciate. There was no maid service throughout our entire stay however if we needed extra towels or bedding we could go to the front desk and get it. I swept and kept my room clean daily throughout the stay which was NOT much of a vacation for me. I think this property has used Covid as an excuse to not give good service.

L
4 years ago

The room was clean. Pool was dirty and full of kid...

The room was clean. Pool was dirty and full of kids, I got hit on head twice with balls. Only 2 waffle machines for breakfast and a long line of kids waiting to make waffles, so plan on eating breakfast some place else.

K
4 years ago

Stay was good. Rooms are spacious and clean. The...

Stay was good. Rooms are spacious and clean. Their website still says they offer breakfast ( Complimentary Hot/Cold continental breakfast buffet) but they don't. Completely understand why but they should update their website or offer something.

G
4 years ago

All the staff were kind and informative. Rooms wer...

All the staff were kind and informative. Rooms were clean, neat, and smelled good. I asked for an extra sheet and the host gave it to me with no qualm. All appliances worked well. House keeping did a great job. We'll be coming back for sure.

b
4 years ago

Nice

C
4 years ago

Ok

S
4 years ago

The room we stayed in was spacious and it even had...

The room we stayed in was spacious and it even had a freezer/fridge combo. The biggest complaint is that housekeeping needs to clean the rooms better, there was what looked like shaved hair all on the bathroom floor, in the bathtub, and on the bathroom counter. The fridge and freezer looked like it hadn t been cleaned in a while either. Would definitely stay again if cleanliness was improved.

S
4 years ago

We have stayed here every time we have come. Love ...

We have stayed here every time we have come. Love the hotel but be careful booking through Expedia or any other online place. They booked our room even though we had confirmation. Nice! Bring my family all the way from Austin and we get to sleep in the car!!

C
4 years ago

First let me say that the young man who runs the h...

First let me say that the young man who runs the hotel is so very nice, but that being said, the room was just too dirty. The coffee tray was filthy and the coffee was clearly old and had been wet. The silverware holder was also filthy. Also, the room was definitely not properly stocked with dishes and silverware. When we got there the floor was sandy and the beds looked like they had been slept in . They definitely did not look like sheets had been changed. Probably won't stay there next year when we go on our annual trip.

P
4 years ago

The kitchenette double queen rooms are spacious, t...

The kitchenette double queen rooms are spacious, tidy, and beds are comfortable but the kitchenette lacks. It has a small fridge, microwave, and small counter top toaster oven.Beware of booking a bottom floor room for the installation is poor and you can hear if you have people upstairs feet stomping around all night. Also we happen to get a bottom room that is next to the stairs and walkway so its very noisy all day and night and being that is located right there you will here people talking and yelling outside in front of your door through out the day and night.Also its wonderful that they allow pets but not so wonderful when the owners let them outside the door to sit and bark for a lot of the day and throughout the night. I feel the hotel should have policies about that. This has not been a peaceful stay by anymeans, but instead a very noisy one actually. So word of advice if you book a room here choose an upstairs room or if you get one on the bottom floor make sure its not the one directly behind the stairs and at main entry way unless constant crazy noise is what you want to here 24 hrs a day.