Marion Suggs

Review of Plantation suites

Your hotel site needs to remove the advertisements...

Your hotel site needs to remove the advertisements that you all have food services available. When my family stayed a few weeks ago you all did not offer any sort of breakfast; nor was there any sort of food services available (although this was one of the reasons we had booked-advertised as having a complementary breakfast buffet). This was false advertising that I did not appreciate. There was no maid service throughout our entire stay however if we needed extra towels or bedding we could go to the front desk and get it. I swept and kept my room clean daily throughout the stay which was NOT much of a vacation for me. I think this property has used Covid as an excuse to not give good service.