Piedmont Medical Center Reviews

I just want to say that after really having time to think about my Son's recovery throughout the week, I would REALLY like to acknowledge the nurses at the hospital especially in the Pediatrics unit. I honestly believe that it was the awesome nursing staff that helped make my Son well. So many people always only give credit to the Doctors but it is the nurses that truly make people better. D's nurses always wore a smile, were knowledgeable and their heart was in it, when they held him, they held him close like we would. There was no arrogance, no this job is a drag and no I'm just here for the paycheck attitude. People have so many bad things to say about Piedmont but once you are out of the ER (Which SUCKS A$$) their Women's center/Pediatrics unit was top notch. All of my kids were born at Piedmont and we NEVER once had anything negative to say about the care from the nurses we received, they knew their job and they executed it WELL, their bedside manner was incredible and at times some of the Doctor's leaved a lot to be desired but not THIS time though. In D's care we had good Doctor's and AWESOME nurses and for that I am TRULY thankful. I GIVE THESE NURSES A 5 STAR RATING.

On a separate note from my review up there I only gave this review 3 stars solely because of the ER, their protocols for potential infectious disease were lacking as my Son was in there with a bacterial infection called C Difficile or C Diff. My Son had bloody diarrhea leaking all over the place dripping out of his diaper on the chairs and the floor, he was vomiting and had a 104.5 fever. The staff in the ER never thought to isolate him or have him removed from the other patients in the ER waiting room and come to find out what my Son had is not only contagious but dangerous and to some people deadly. My Son and his Mother sat in the waiting room for 5 hours before being seen and another 4 hours in an ER room. Should he have had Ebola or some other highly infectious/contagious virus or disease it would have spread like wildfire, just some food for thought.

My mom was admitted on July the 4. Piedmont facility is not at all caring of their patients!!! They have a few great nurses that love what they do. I must PRAISE the nurse tech Mary Lou. She took great care of my mom! She reheated her food and did a great job over all!!!Thank you Mary Lou!!!

This was the worst hospital I have ever been at. My mother in law was there because of a traffic accident. It started at the ER, seemed like no one knew what they were doing. When they finally got her a room after ten hours the nursing was nonexistent. She was not suspose to move on her own and the nurse would not even help her to the bathroom. We are trying to get her out of this so called hospital as soon as possible.

Simply put, go to Charlotte. My favorite is Pineville.

To expensive was way over charges for services I received. Also believe they have compromised my personal information after visiting I started receiving bills from Piedmont as well as fake bills from other establishments using the same information I Piedmont.

Every doctor we have seen has given the ok for my father to go home, that was 2 days ago. At this point, it's obvious they are just keeping us to continue extracting money from our insurance company. 2am, every alarm on our hall is going off and we can't find a nurse anywhere. Took over an hour to get my father his prescribed pain meds when he was in pain. I would rather die in the street than be taken to this hospital. We will be going to Charlotte from now on with any medical emergency!

Was here for recent treatment of allergies and dehydration. Jenifer on the fourth floor was tough as nails but very underatanding and fair with my situation. Now if I could just get away from the screamer and find a way to smoke acigarette

The ratings speak for themselves. When you have a head doctor like Dr. Bogdan how can you expect this hospital to get any better. Unless you have to here, please go somewhere else.....

This place needs shut down.very bad people working here

I just spent the 6 past days in the absolutely terrible place.

Went in sick and came out sicker than when I went in. How can this be? My wife and I are planning to move to either Fort Mill or RockHill next summer. Looks like Piedmont made that decision for us.

Katie Price, want to talk BEFORE I put my comments on-line?

They received a 1 star because a minus 5 star is not on the list.

Came To The New Fort Mill Location today after a 4 wheeler accident & it has been the most wonderful experience I have ever had with a hospital in my life and I have been to many due to a rare condition I suffer from. If you need emergency attention and want a great staff to treat you and quickly please come to the Fort Mill location on Gold Hill Road off interstate exit. Will be my permanent go to hospital for my family & friends for now on! Thank you guys so much you are truly the best!

What an amazing staff in the Maternity and the NICU units. Stacey, Mackenzie, Lisa, Bailey and Kim just to name a few have been so amazing to my wife, my newborn daughter and to myself. Not one time have they made us feel like anything other than family. So grateful. Thank you all so much for the amazing care you have given our family.

Our expierience with PMC was outstanding. My son fell from a ladder and taken to your facility. Staff promptly came to his attention as he had been unconscious and had trouble breathing. He was immediately brought into a trauma room and the physician and nurses began working with him. The entire staff was wonderful. They were very polite and very willing to explain what was going on and why they were doing the things that they did.

I am very pleased and will recommend PMC when I have the opportunity.

With that said, thank you to Jordan (RN), Dr. Martin, Amy (CT), John (Xray), Audrey (RN), the nice EKG gentleman and the sweet check in ladies working that day. PMC is very fortunate to have you working there.

I want to say that after being in hospitals for the past 7 days straight & my moms stage IV cancer diagnosis... here's my synopsis.

After being on the 7th floor at CMC main & experiencing Levines, as well as being at Piedmont in Rock Hill... let me just say, the nursing staff in Rock hill will amaze you.

I fought to get my mom transferred to Levines & after 1 day, I fought to get her back to Piedmont. The nurses at Piedmont are attentive, caring, and empathetic. The directors of that hospital are about the most competent, compassionate, and reasonable people you'll ever meet.

PMC is not as clean or appealing to the eye. But the care is more personable & you can be more involved in your family members care. Thanks for such wonderful care.

Took my mom to the ER. Seemed like a great hospital at first, but once we were put in our room we didn't see a doctor for well over 2 hours. We weren't even informed if she could eat anything and she hasn't eaten all day.

I'm sure my opinion doesn't matter but this hospital SUCKS!!! Need to take notes from Carolinas HealthCare System on how to operate a hospital.

4 hours of my life wasted. 2 hours before we were even assigned a doctor. First nurse told me they were waiting in a CAT scan (no doctor, no tests at this point). Next they come in wanting x-rays (apparently the computer ordered it because we still weren't assigned a doctor. He finally comes in and wants to put in an IV no good reason, just in case...I said no of course. Took two phlebotomists to get some blood work done (poked my 8 month olds arm for 30 Minutes). Head nurse was the only reason we ever saw a doctor or got out of there at all. Useless hospital

Honestly this place is great, outstanding....untill you walk through the door. Honestly I was thinking about opening up a funeral parlor next to the emergency room, because by the time you get seen you'll most likely be in a casket. Not exaggerating. And thanks to the wonderful 4-9 hour wait times. I have enough time to plan a budget my funeral home too. Thanks Piedmont!

Horrible. Will file with state against license to operate.

I would give it less if I could! This place doesn't even have a Dr on staff at the er! I can't express how bad this place is! You go there with stuff hanging out your leg and they want to give you a norco and send u home! Like everyone comes in here must be a junkie or at lest they treat you that way!

Was told my potassium level was life threatening
Went to this hospital and told them my potassium was low and the doctor gave me the angriest look I've ever seen. Never saw him again after they confirmed my potassium was at a life threatening level. Please go to atrium health in pineville

Filthy, cold, inadequate 'care', and staffed by lazy and incompetent people who wouldn't be able to get job anywhere else. Unless you are dead, don't go here. And even if you are dead, this so-called hospital would make you worse. Tenet Healthcare, which own the 'hospital', has been repeatedly fined for fraud, kick-backs and false claims. All a matter of public record. If they ever open the facility in Fort Mill, just remember DRIVE NORTH to Charlotte.

In response to your formulaic and pointless answer; if you want to improve your hospital you should fire all the useless, obese staff playing with their phones. Hire a company who knows how to clean. Take a look at what Charlotte hospitals do - competent staff, clean surroundings, a strong work ethic. In fact, just look at everything Piedmont does as a "hospital" now, and do the opposite. No wonder your occupancy is heading below 50 percent, and all the decent doctors refer to Charlotte facilities.

my daughter went to emergency room , was in pain and unable to walk, had just been running and exercising , earlier that day, Dr. pulled her leg ,said it was a pulled muscle, go home, 6 weeks later she is still in pain , unable to walk , not able to work, went to emergency room in Pineville , NC, they did xray , she has a broke hip, no insurance , very little money, thank God for orthro carolina , ,they have her bolted back together , now you done her for an unbelievable amount for no service rendered ,
working white class,

There are some great nurses but the wrong people are running the show. The new security manager was a joke. Most of the nurses and doctors just don't care. They are there for the pay check. It's sad that PMC is known as the place you go to die. And they don't even do anything to improve that. I used to work there and apparently the harder someone works, the more caring someone is, the better he or she represents PMC......The more likely they are to get fired or decided to quit because the people in charge have no clue what they are doing. I have seen it first hand and maybe you should read what I am saying and actually look into it.

The negative reviews concerning this hospital are absolutely true sorry to say

We are very happy with Piedmont! They saved my husbands life on Thanksgiving 2018, THANK YOU! My husband was put in a room right away, within hours we found out he had severe Pneumonia in both lungs. The Nurses and Doctors are very friendly, informative, knowledgeable and helpful. My husband got in a more comfortable room in a day and he stayed for 5 days. He is doing so much better now and we re so Thankful for Piedmont!!! The deserve a million stars!

This is the ABSOLUTE WORST hospital in the eastern hemisphere. If you are in need of medical treatment I strongly suggest you go to Charlotte or just stay home and deal with your ailments. I waited over 9 hours, fainted TWICE in that time and still was not seen immediately. I do understand that Covid has hospitals overwhelmed, but this place is unacceptable. Don t go here unless you plan on not being seen.

Horrible, horrible, horrible! No one knows what is going on and my poor mother went through hell. Not enough staff to help or answer questions. Attitudes everywhere with much of the staff. I will NEVER put my mother through this again and will not recommend to anyone!

They gave me the wrong prescription, then charged me a full amount when I still went home in pain with a kidney stone. Shouldn t have to pay full price when I didn t get full services.

In June 2015 I was charged ($) for services never rendered. I have never been a patient at Piedmont but my son has. His name is the same as mine except he's a Jr. He has a different ss# plus he's 21 years of age and I'm 63.
That said; Central Financial Control (Tenant owned collection arm) sent notification to me that I owed Piedmont money. I contacted what I thought was the billing office at Piedmont however I was forwarded to Central since they handling the bill for Tenant facilities.
The issue is that someone at Central changed the charge from my son to me!
Once I got to the correct person (seven attempts later/ Johnny Luna) the identity inaccuracy was corrected. The letter stated " we are in the process of retracting /deleting our collection entry from your credit profile. We ask that you give the credit bureau 30 to 60 days to process our request from date of this letter".
My point is simple this is a For Profit company and they don't care about what's correct they just want the money. They continue to incorrectly report my SS# and I spend my time calling to try and correct the miss information.
York County residence should not have to put up with this type of For Profit company. I personally use Carolinas Healthcare as has my Son but this hasn't happened with them.
Piedmont Medical Center is still driven by a For Profit organization - think about that before you go through what I've been through.

Update: Lisa Allen should be the C.E.O. handle my issue and very professional. Great job, couldn't ask for a better person to handle my issue. Thank you Lisa.

Brought my 1 year old son here yesterday because he was having shortness of breath. We arrived about 8:30-9am. It was an hour before he was seen. They kept saying they didn't know what was wrong so they were going to transfer him. We discussed my insurance and my OOP costs more than anything relating to my son's illness. Finally at 2:30pm after sitting without any updates the ambulance arrived to transfer my son to Atrium in Monroe, NC. They had results in minutes. It was a long drive but worth it to get him out of Piedmont. I will bypass this hospital anytime me or my family needs emergency care.

This place is basically a job bank for the most incompetent and unemployable people in York County. They do a great job of protecting themselves from legal action and negative reviews. It would be lovely to see them putting equal amounts of time and energy into assessing and caring for their patients.

My girlfriend is pregnant and having extreme abdominal pains. We arrived at around 1230 am and were put in a room around 1am. A doctor came almost immediately and told us he was going to run some tests. Over the next 3 hours we watched him sit at the desk at the nurses station. No one came to check on her and no tests were ran. Everytime one of us went to ask we were told to wait and the doctor would be with us shortly. When we were finally fed up enough to leave and try another hospital the woman at the desk was extremely rude. We were called liars when we stated how long we had been waiting and that we might as well just go somewhere else.

EDIT: I was contacted a few days later by a supervisor. She was very apologetic and stated she would handle the communication break down that happened. My experiences since have been very good, especially with the EMS departments.

Unbelievable horrid experience. I went to the emergency room for possible heart attack. Let me say HIPPA law violations everywhere.

I was asked for medical information, personal information,and even given a bill estimate all in the presence of 4 other patients. I m not sure if the ER is understaffed or not enough room or what. I overheard a lot of information about some of the patients in the make shift triage area.

Oh, and my heart attack, they did ekg, chest X-ray, but came back saying I have carpal tunnel syndrome. Go figure.

I will not be going back. Ever!!!

TL:DR - DO NOT COME HERE to deliver your newborn, unless you're willing to pay a ton of money out of pocket. We had our baby delivered (Cesarean) on 5/7 at this facility. The doctor and the nurses were great, until we got to the NICU. They deliberately did not tell us that the NICU doctor (Jorge Alba) was out of network on our insurance (we asked the billing dept. downstairs before admitting if all services were in-network and they came back with a swift "yes"). Once in the NICU, they made up all sorts of excuses for us to stay in the NICU longer. This place is rife with unethical conduct and scam artists looking to exploit you and your family at your most vulnerable times. I'm now in medical debt and am constantly thinking of ending my life because I don't want to be harassed by your collection agencies - thanks to the deliberate lack of transparency and the drive-by-doctor policy you have at the NICU. This is a classic example of how corporations like you and mednax need to be regulated so you're not scrounging off people in need of care. You knew very well that mednax/pediatrix med have been accused of inflated charges and are NOT in-network for major insurance companies - you still chose NOT disclose that to your patients!! Stay the hell away from this place.

Update: Don't bother replying to these "Canned responses" by the "owner". No action is taken regardless of how unjust or dire your situation is. I'm formally planning to sue pediatrix medical group and piedmont

I wanted to acknowledge the staff at Piedmont for an emergency room visit on Saturday August 18 2018. I was nervous about going but I want to say from triage to being taken care of by Dr Carey all were professional and made sure I was comfortable and well taken care of...even my anxiety. So kudos to you guys at the ER....i know lots of criticism comes with the medical field..so I wanted to say thank you!!!

Yesterday (9-27-2017) I had to go to the ER for horrible right flank pain. Now yes I had to wait around 2 hours which absolutely sucked but they were very busy. Once I was called back, I saw a doctor whose 1st name was Jasper. I can not remember his name at all but he was extremely nice and thoughtful. Within 15 mins of seeing him, the nurse came in with pain & nausea medicine and she was extremely nice as well! I was then discharged in about 20 minutes after that. I was diagnosed with a kidney stone.
The only reason I didn't give 5 stars is because I was placed in a room that had recliners and you could see and hear other patients. It made me a little uncomfortable but that's literally my only complaint. Thank you for helping me feel better and being very thoughtful!

Hospital policy? I know covid affects a lot of hospitals, but... Arrival at 8:00am to visit father who has suffered a fractured vertebra from a fall at age 86. Hospital staff would allow no entry to visit until 9:00am. Concierge called nurse station on the floor several times with no answer. I asked to speak with an on duty administrator or nurse manager and staff didn't even know how to get in touch with him/her. I'm not sure what would happen in the event of an emergency. Oh wait. This is a hospital? They made me wait until 9:00 am, outside, in cold. This location would be great for a hospital. It's not maintained well, understaffed, and not compassionate to the needs of the elderly or their families. I would write more but the shivering makes it impossible. THEY NEED HELP! Maybe more oversight.

Terrible... I'm in high school and I work in fast food at a KFC, we get busy and do our best to get through it and treat our customers with respect and I compare this to a medical center. The tone of voice I'd get when we asked questions is my tone when I'm answering people's questions about chicken. Honestly healthcare is a serious thing, when bring my mother into a ER with a hand that is stabbed to the bone it shouldn't take almost 3 hours to finally have a full conversation with a nurse. I'm disgusted honestly and a bit upset. Please just keep your customers in order and in mind at all times.
-Thank you but I had a very bad experience

PLEASE CLEAN UP THIS HOSPITAL. THE ROOMS ARE DIRTY THE FLOORS IN RESTROOMS ARE DIRTY, DIRTY. THE FURNITURE IN MOST OF THE ROOMS ARE TORN AND THE WOOD FURNITURE IN THE ROOMS ARE IN POOR CONDITION.
FOOD - NO FOOD CHOICES. Example breakfast : fried potatoes, grits, and fruit and everything was cold.
The staff was very nice. NURSES
It's a shame they have to work in CONDITIONS like this
No cleaning going on in that HOSPITAL .