Philips Hellas Reviews

After sales service by PHILIPS itself is unacceptable!
While I had bought an iron for 250 euros when I needed to go to PHILIPS because it didn't steam me like it did the first time I bought it. I called them and they told me to send it to the TECHNICAL department - of course I was still under warranty. They call me for a few days and tell me that it has no problem and get it back again, of course I saw that the clothes had to be cut 3-4 times longer and with great difficulty to iron !!! An iron called power steam already !!! Now that I have called them again because I told them to try again to see if I can get away with them, the respondent started asking me what water I was drinking .. when I told him what you are getting to iron he told me to try the tap and that this may be to blame, and if I need to resend it I will have to pay the technician myself! Which I find unacceptable when you have given so much money for an iron and they see that you sent it to the same elenite a year ago and they didn't do it!

I have no words for your kind and immediate service. Within just an hour, I contacted your company about a damage caused to my steamer / baby food maker (4 in 1), I was referred to a dealer, I went to the defective product and was replaced with a new one. I did not expect such immediacy and service. Congratulations really!

I've bought a Philips smart tv. Problems from my beginning ...
I contacted the store where I bought it, they were fooling me by telling me they would contact the company. But that never happened! Then I joined the company directly after I saw and saw.
But also to the company How could I not have missed it myself.
While I was chatting with my service, I got the impression that I was tired of my subject, and as a result they gave me unacceptable solutions that didn't fix the problem. No change for the TV or chat!

Miserable treatment. Irresponsible and ineffective. After an expensive TV set by their company was damaged by warranty, I followed all the procedures, came and checked the TV and said we would wait for the replacement. After 2 months of no television and no action on the part of the authorized service, the tones had to be raised in order to eventually bring a "new" device which appeared to come from defective models. Of course they had to replace it too. After a total of 5 months and infinite psycho-phone calls finally came a new television and after 20 days it also broke down. And as if not all of the above, in the face of all this hassle, customer service does not connect you to the manager and the call center can give the name of the boss and the name of the spokesman himself. phone.

Philips is unacceptable and unacceptable.

All right, if it happens and something goes wrong with the warranty (even avent products (which you can't live without for an hour)) replacement is a big black hole that no one can tell when it will happen. The only answer you get is "we have forwarded your request." We all understand that.