I've bought a Philips smart tv. Problems from my b...

I've bought a Philips smart tv. Problems from my beginning ...
I contacted the store where I bought it, they were fooling me by telling me they would contact the company. But that never happened! Then I joined the company directly after I saw and saw.
But also to the company How could I not have missed it myself.
While I was chatting with my service, I got the impression that I was tired of my subject, and as a result they gave me unacceptable solutions that didn't fix the problem. No change for the TV or chat!