Miserable treatment. Irresponsible and ineffective...

Miserable treatment. Irresponsible and ineffective. After an expensive TV set by their company was damaged by warranty, I followed all the procedures, came and checked the TV and said we would wait for the replacement. After 2 months of no television and no action on the part of the authorized service, the tones had to be raised in order to eventually bring a "new" device which appeared to come from defective models. Of course they had to replace it too. After a total of 5 months and infinite psycho-phone calls finally came a new television and after 20 days it also broke down. And as if not all of the above, in the face of all this hassle, customer service does not connect you to the manager and the call center can give the name of the boss and the name of the spokesman himself. phone.

Philips is unacceptable and unacceptable.