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B
3 years ago

This lab a few years ago was decent, I can no long...

This lab a few years ago was decent, I can no longer get results in a timely manner as well as get answers from anyone regarding lost specimens. I left voicemails with the VP of the lab and never get returned calls. This is by far the worst SAMSHA certified lab I have ever worked with.

A
3 years ago

Super nice person set-up the appointment my husban...

Super nice person set-up the appointment my husband needed to fly.Went out of his way to return my phone calls & accommodate my husband's needs. Lady that collected his sample was really nice & cheerful. They made what could have been a scary experience, very pleasant.

D
4 years ago

Understaffed or just too much work but they did no...

Understaffed or just too much work but they did not follow through as timely as they stated. "I'll send the results in 15-20 minutes" ... took hours :-(

Usually I wouldn't be as impatient but I cannot board my flight without the results ...

M
4 years ago

A great experience if you are looking for fast and...

A great experience if you are looking for fast and easy COVID-19 testing. Phamatech is appointment only, and there are plenty of appointments available the same day if you check early. The test is performed in your car and takes only a few minutes. The results arrived the same day via email (in the late evening for one test and just after midnight for another).

H
4 years ago

Appreciated quick response of a Phamatech supervis...

Appreciated quick response of a Phamatech supervisor to my complaint that the self pay receipt could not be submitted to insurance without a diagnostic code. Phamtech will provide the information if asked, although the insurance companies may require that a doctor order the test as medically necessary.