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3 years ago

I love Hollywood Casino. What can you say. If you ...

I love Hollywood Casino. What can you say. If you been to one they are all basically the same. I'm not a huge gambler so when we go it's always slot machines but we play smart and have always come out ahead a few hundred dollars. Hollywood is very clean and it's never been over crowded plus I've always been able to get great parking. They also have a self serve beverage area, so you don't need to wait or hunt down a waitress for a soda. Obviously other beverages you need a waitress but I definitely recommend Hollywood Casino for a nice day or night out with friends and or family.

K
3 years ago

We often stop here when traveling back to NJ to vi...

We often stop here when traveling back to NJ to visit family. A medium sized casino we can usually find some slot games that we enjoy. Hollywood has mostly older slot game machines and, unlike the casino in Bethlehem, the games are not often rotated so its usualky the same games each time you visit. Casino does allow smoking so that can be an issue at times for non-smokers.

R
3 years ago

The night my husband and I visited the casino, the...

The night my husband and I visited the casino, there was a super fun live band that had everyone dancing, singing along, or t least tapping a foot. The staff was incredibly friendly, and the fellow patrons were equally as enjoyable. The food options were plentiful and absolutely delicious! Tons of slot machines but yet very spacious, which made it very nice to not feel overwhelmed or cramped while walking around or partaking in the festivities. All around it's a very wonderful atmosphere with tons of different slots and games, so there's a little something for everyone. I would highly recommend this particular casino to anyone looking for a fun evening!

N
3 years ago

Another Hollywood Casino definitely my lowest star...

Another Hollywood Casino definitely my lowest star of all the casinos I've ever visited will not visit again. Very out dated Machinery, and out-dated building win loss ratio to low very mediocre compared to other casinos. The smoking section which had the most people in it had the oldest Machines of all and I did dabble into the non-smoking section still very mediocre.

C
3 years ago

We come once a year and take a day for ourselves. ...

We come once a year and take a day for ourselves. I found it difficult to find the game I really like as none of the directories seemed to work that I came across. I never did find the game I wanted but I had a good time.

m
3 years ago

This is one of the worst places I have ever worked...

This is one of the worst places I have ever worked and Gambled at. When you get hired, HR does whatever they can to make the new employees think that this place is so wonderful. Even though they know it's not, they have to pretend that everything is all hunky dory so that they don't get a target on their back. Its a whole different world once you start working, and trying to keep up with all the policy changes that the managers make up themselves that HR doesn't know about, is ridiculous. The managers blame Gaming control for the changes, but when you ask Gaming Control about it, they have no idea what your talking about. And when you try to tell HR anything that you think is not right they basically say that you are full of it, even when multiple employees tell them the same thing. HR and the Managers In most of the departments are manipulative liars. Also If you say anything about what you don't like, then you are just being a negative person and you get a target on your back. They also put the blame on the employees for the negative reviews from people, when clearly its Poor Marketing, Poor Ventilation, Poor Payouts, Poor Management, etc.... most of the hourly employees are great people (aside from all the gossip) and they do their job very well.
As for Gambling, all the negative reviews on here are 100% true. I would not recommend this place for anybody.

P
3 years ago

Hit

A
3 years ago

You need to make it better on people like me to be...

You need to make it better on people like me to be able to play poker table games and stop giving the casino the edge in games like 4 card poker where the player gets 5 cards and the dealer gets 6. I sat there at one of your tables and watched the 4 card table empty most of the night. That game would be a lot better if you drop that 6th card and you would still make money

A
3 years ago

Because me and my girlfriend were told to leave. W...

Because me and my girlfriend were told to leave. We were causing no problems. Just drinking and dancing. Other people were yelling obscene things but we were told to leave. Never going back again

M
3 years ago

Very nice casino and sportsbook but no free drinks...

Very nice casino and sportsbook but no free drinks, $10 minimums, and no progressive jackpot on Let It Ride... You can bet $5 at Mohegan and win a $110,000 progressive jackpot but not even come close at Hollywood.

E
3 years ago

Wife enjoys watching the horses. Dinner at Mountai...

Wife enjoys watching the horses. Dinner at Mountain view was very good (reservations recommended on a Saturday but we got lucky walking in). Pork chop was delicious, salad with salmon was tasty. Not enough video poker machines in non-smoking areas.

C
3 years ago

They have severe planning / layout issues here. If...

They have severe planning / layout issues here. If you're a smoker, great, you're set. If not, you're going to have issues. The layout is somewhat of a circle. The periphery is lined with slot machines, while table games, a stage and other items are more to the center. The bulk of the slots are 1 cent, though you'll never spend only that much. The usual minimum bet is 40 cents on average. The real issue is the smoking / non smoking layout. It's off / on /off / on repeating, though the smoking areas I belive are larger. As well the air currents carry it through the building. It's awful. It was somewhat fun but I can't go back until they get that figured out, and they won't. It's like this for a reason and that reason is revenue. Also, bring cash. The ATM machines charge 6.00 per transaction and the machines only take cash, and you cannot get cash from the tellers.

L
3 years ago

Needs to better their payouts. Also return incenti...

Needs to better their payouts. Also return incentives are pitiful. $10 or $15 is not going to keep me regularly going considering it's about an hour drive for me. I've only been to Sands twice and they consistently send me $50 offers. Staff IS friendly and helpful, casino just needs to payout better.

J
3 years ago

Nice place. A lot different though, because of the...

Nice place. A lot different though, because of the covid-19. But they were doing a half decent job of trying to have a clean environment. Could have a couple more spots for hand sanitizer. Feels strange going in and not beable to get a beer or a mix drink. But there is one spot that you can buy a beer. God Bless Us All. Keep up the good work.

J
3 years ago

Nice place to visit but they are all about the mon...

Nice place to visit but they are all about the money and they don't hide it. As a card holder you would think you would be on their mailing list but unless you visit at least 6 times in six months as the guy at Teller cage told me you don't qualify for their mailing list

R
3 years ago

No one should go to this plave

No one should go to this plave
The worst place I ever been. The staff is Rasisist & unlock educated. They have refused to accept the US work permit as an ID. F.... the stuff was very unprofessional with no manners to talk. The manager of the shift was even abusive

H
3 years ago

Fun atmosphere, live music some nights, but their ...

Fun atmosphere, live music some nights, but their rules and restrictions on alcohol are ridiculous, along with expensive drinks. Multiple staff members were rude to more than one of my party, so we probably won't be back.

J
3 years ago

I'm not much of a gambler, but I like this place. ...

I'm not much of a gambler, but I like this place. The change in the food court is good
They need to work on the air handling system. The second hand smoke was quite evident during a recent visit.
The Mountainview Restaurant seemed to be understaffed. Although we had a reservation, we were forced to stand on line while the hostess took names or seated customers. We were concerned that we would miss our time. There should be a way for those with a reservation can make their presence known.
The waitress appeared to be very busy, and some of the food wasn't as hot as it should have been. There were times when we thought we had been forgotten.
Nonetheless, I enjoy my visits.

S
3 years ago

The location is superb easily found off 81 the ven...

The location is superb easily found off 81 the venue is spacious, offers several restaurant options and always kept clean. There is also a dance lounge with live bands Friday and Saturday night

B
3 years ago

It was my first time at Hollywood casino and the s...

It was my first time at Hollywood casino and the staff was very friendly and informative, it's a really nice environment I had a really good time and I out the doors up a little bit of money

e
3 years ago

We were at Hollywood Christmas from 7 AM & had a g...

We were at Hollywood Christmas from 7 AM & had a great time. We wore our holiday sweaters & gave out candy. It was just great to have the staff dressed up & looking festive. They were great. Every year it gets better at Christmas!!

Penn National Gaming and Hollywood Casinos

Penn National Gaming and Hollywood Casinos

3.8