Pearl Continental Bhurban

Pearl Continental Bhurban Reviews

Reviews 5228
4.3
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The only plus point is the weather/location. Over...

The only plus point is the weather/location. Overpriced hotel and 1000 entry fee for visitors (who don't have booking). Now, the 1000 rupee entry pass is also not reimbursable at Terrace cafe'. Which sucks cuz you have very limited options 1. You can adjust it with High-tea at Nadia 2. Have food at the Chinese restaurant (forgetting its name) 3. Spend it at the Garden cafe (which doesn't have a good view to enjoy the locality). All in all a disappointing hotel with overpriced rooms and average service at best.

Staff 10/10

Staff 10/10
Food 8/10
Miss Asma best service very welcoming and after service thanks to you keep up the good work.

Good

The quality of standard has significantly gone dow...

The quality of standard has significantly gone down from my last visit. Worst ever breakfast in a 5 star hotel and also room quality and room service was not even close to 5 start standards.

I reached in room number 572 at pearl continntal b...

I reached in room number 572 at pearl continntal bhurban at 1 o clock am 15 november 2017 as per my booking.but it is dificult to say that on the bed physically i saw dusted pilow and 7 to nine hairs on them.this is recent situation of pc bhurban.
I regular visit of pc chain mostlaly .you may say i m regular customer of them but mostly i find them fail as they or 3 star or 5 star.
I was compulsion to type star so that i could rate them.

Had the Buffett lunch at Nadia cafe. Salads were g...

Had the Buffett lunch at Nadia cafe. Salads were good however some of the main dishes I tried need the chef's attention. The meat of ' Bhuna gosht ' was not properly cleaned it was just bones with hardly any flesh.
Overall not very tasty.

Excellent front office staff, excellent rooms well...

Excellent front office staff, excellent rooms well clean, smooth check in and check out, overall great front office staff specially i want to mention the name of Mr. Taqi and Ms. Nosheen were very helpful

Room heater was not working. Despite calling 4 tim...

Room heater was not working. Despite calling 4 times to room service and reception, didn't get any response, no one came to check.
There was an interconnecting door inside the room, lots of noise from next room disturbed alot, there should be proper sound proofing.
Night time there was a musical show, the sound was loud that our children became lithargic as they we're unable to sleep, there must be adequate sound proofing in windows and all doors.
This time our children were missing peacocks.
During winter a tea/coffee machine in the premises will be great.
Due to stone tile flooring in room, it feels more colder in room, wooden flooring or carpet will be better for cold climate.

Superb

I have always found PC Bhurban welcoming and pleas...

I have always found PC Bhurban welcoming and pleasant EXCEPT today. There's a high need to change attitude regarding photography or video. I was taking a short clip on handheld dji cam (facing cam to myself) and a security guard approached me in an extremely rude way. He asked me to not capture back side of reception. I politely ask him is it permitted to use camera in other public area? He said yeah sure. Then I walk and take another shot from opposite side and he approached and shout as If I am a terrorist. Then he blame me of taking pictures of other people family. In fact camera is on my face. Anyways I inquired about policy. He claimed to be a policy in his own soul. I am curious that if it is this much sensitive then why don't you close the hotel or at least put some prominent boards of "no photography". Use some systems to make decent interaction with guests instead of behaving as a monster. Unpleasant, unwelcoming, unfriendly. Jail behaviour should stop. You're a HOTEL not a government school.

Good place to stay but very much expensive, a norm...

Good place to stay but very much expensive, a normal old built room with fine outlook coats you around 23,000/- per night which is way beyond to everyone's budget .. but if you have enough money you must go to enjoy the environment and surroundings..

Good

Excellent staff and their coordination was tremend...

Excellent staff and their coordination was tremendously superb!
i have to mention names, Sania and front office staff did great support to arrange my Son's first birthday celebration at Nadia Dinner Buffet. I will definitely remember you guys, Thanks for making it more special stay like never before. Lots of Love for PC Bhurban

Enjoy the stay rooms were outstanding Front office...

Enjoy the stay rooms were outstanding Front office staff is very welcoming specially Mr. Taqi and Nosheen at the same time I would like to mention the name of Mr. Amir Abbasi for hosting a very delicious breakfast

Location, staff and food really good. Building fix...

Location, staff and food really good. Building fixer and fittings including carpets and beddings need urgent upgrade as they look old and dirty. It doesnt feel like you are at a 5 star hotel.

Excellent services by front office staff, smooth c...

Excellent services by front office staff, smooth check-in and smooth checkout I must say great front office team specially I want to mention name of arslan, taqi and nosheen who were very helpful

Pearl Continental Bhurban

Pearl Continental Bhurban

4.3