I love the facility and how clean it is. Angela wa...
I love the facility and how clean it is. Angela was so nice and and took great care of us! Great customer service
I love the facility and how clean it is. Angela was so nice and and took great care of us! Great customer service
Customer service is top notch. Gail was great, it's nice to see staff that cares about their customers!
only complaint I have is this place lacks extra space to maneuver a truck in here
Great friendly service, very welcoming and always smiling faces!
Great customer service, especially with Gail- always friendly and helpful! Safe and clean storage units. Have used them for work and personal use and had great experiences for both!
Miss Lisa and the Gang are the best this place is absolutely wonderful the people are great and they work with you I love you guys thank you so much for all your help
I stayed with ESS in PTC for over a year. They are so kind and everything was perfect! Fantastic customer service!!!!
The cleanest storage facility I've seen! The store manager Gail was very patient and knowledgeable about getting the best size for our needs. It's great to see a business that treats it customer's like family.
Gail was a pleasure. Very nice and knowledgeable about what is best for her customers!
I am so happy to have come to this place. Gail immediately acknowledged me with a greeting and great service right away and I had a great first impression. The facility was extremely clean, well-lit and she went the extra mile to help me.
Been storing my stuff for years and never had a problem. Staff is very professional and friendly. Facilities are clean and well kept. Highly recommend.
Excellent customer service, Very friendly staff and very clean facility. Highly recommend this facility for all your storage needs and more.
Such excellent customer service given to me from both Tammy and Gail. Very helpful and quick to answer my questions and find the right size unit for my storage needs. Extra Space Storage and these wonderful ladies will not disappoint! Five stars all the way!!!
Everything went smoothly, place was very clean had exactly what I needed.
Great experience. Highly recommend to anyone needing storage and Gail was very helpful, professional and fun!
I can hardly believe what terrific service we received from Gail Koller when we rented our units. Fantastic representative of your company.
Looking for storage met Gail I am pleased with the service.
Gail is great. Positive attitude and always smiling. I no longer need storage, but if I do again, I will choose Extra Space!!
Great customer service. Store manager Gail was very helpful in getting our storage unit set up. Very clean property.
Been using storage for a long time. Gail is great, cares about her customers.
It was an excellent service I received excellent service from both my attendees and front office staff superior service
Awesome customer service by Gail...Stop by and see her!
Very nice facility, store manage Gail is very professional and was a pleasure to work with.
Gail does a fantastic job of taking care of her customers!
Great friendly service, very welcoming and always smiling faces
Staff is friendly and as helpful as can be. This is my second time renting a unit here and will recommend to everyone..
It was an easy and laid-back transaction the staff was very friendly and professional and I will refer Easy Space Storage to friends and family....
Gail is the bomb! Very polite, professional and caring.
Everything you need for storage. Great location, safe & secure, well lit and they have all your moving supplies...One stop shop. And the best is Gail, answered all our questions, got us moved in and even checked up on us to see if everything was okay. Great Service!!
Location and facilities were good customer service was good but I closed my account on price. Rental increases every 6 months was unacceptable. Found another location of similar value at literally half the cost.
Love this facility! Great place to rent, have been here for years. See Gail for you next storage rental needs.
Gail was great to work with! Very patient & understanding.
Tammy was very helpful and friendly! She assisted us in choosing the perfect rental spaces. Great move-in special, nice facility and great customer service!!!
Ms Leigh was fantastic. I arrived the unit was clean, the process was efficient, and she was both gracious and professional. She definitely
won my business. Thank you.
Gail and Tammy are great!!! I rented two units during our home sale and they made the process of moving in and out painless.
Leigh has been very helpful with assisting me . I recommend anyone to this storage facility . Thanks so much Leigh
If you need storage, this is the place. Gail was very knowledgeable and made the process easy.
So far, would recommend based on service, still waiting to use the facilities. Online and phone service are great, user friendly and accurate expenses based on availability and pricing.
Easy access before moving .
Update 9/4/2020: Upgraded to 5 stars due to service. They continue to monitor, clean and keep up with the storage units maintenance. Great service
Gail was a delight to speak with. She was very knowledgeable and answered all my questions about storage. We are not ready for the unit yet, but we will certainly be back to see Gail when our home sells.
Great staff, very welcoming, awesome atmosphere as well
I was looking for a unit in PTC to move my items from Stockbridge that had enough space, called Ms Gail and she had a unit available perfect for my needs. Very friendly and professional attitude, I was surprised that they had a unit that big & the price outstanding. I recommend this Storage to anyone, perfect location, clean and very friendly staff definitely a 5 Star location.
Great parking area! easy access,secure property with cameras and lighting.
The girls in the office are very friendly and professorial. Great experience!
I've always friendly, exceptional service from the folks at Extra Space Storage. And when I moved things out, after almost 2 years, all was accounted for and in good shape. Great team and convenient location. Gail Kollar is doing a great job. Even after I moved out, I've had to call in for various 'proofs' of rental and I receive it promptly - sometimes immediately.
Facility is very clean and was greeted with a beautiful smile from Angela
I was sent to this location to finalize a storage lease at another Extra Space facility. What I didn t expect was the exemplary customer care that I was given during my visit. Leigh went above and beyond to help me. She listened to me describing my issue with the other facility and immediately offer her help. Leigh was interrupted several times with phone calls, a lock issue and other walk-in customers but that didn t rattle her in the least, she s a super multi-tasker. Leigh was able to get my issue taken care of for which I am so very appreciative. She has given new meaning the the phrase superior customer care ! I only wish my belongings were stored at this location.
We service this property regularly, and they're always a pleasure to work with. The ladies in the front office are always fantastic! Thanks for choosing Peachtree Fence & Gates!
I was impressed with how the girls in the office listened to my needs and really cared, My job has taken an unexpected turn and not sure where im going to end up. It was nice to have someone take a interest in my concerns.
I am really satisfied with their services. I was in the process of moving and had already purchased a storage unit somewhere else. My mover's recommend Extra Storage.
When I went there and meet Gail, I was sold.
She not only saved me money, she was very knowledgeable about what needed. Gail was extremely pleasant and not trying to just get a sale.
I feef very comfortable and that my things were safe. I immediately called the other storage place cancelled and get my money back.
I will never use anyone else.
Thanks Gail, you're the best!!!
We stopped in to get a small storage unit for extra space when moving into an apartment. The associate that helped us was named Tammy, and we were extremely impressed with how prompt, professional, and helpful she was! I highly recommend this place!
The customer service was amazing. Tammy was extremely helpful.
Customer service was spot on. Gail was very knowledgeable and helped me get the perfect storage unit. It's the professional staff that makes a difficult situation easier to deal with. Great job Extra Space for have the best staff!
Very professional and friendly I will recommend in the future
Wonderful place! Clean units, super friendly staff, great rates!
Facility is very clean and organized. Very pleased with the service and knowledge that Chris provided. Chris was very kind and I would recommend this storage facility to anyone in need of a unit! Thank you very much Chris!!
Tammy Ragozzine at the Fulton Court Peachtree City ExtraSpace Storage facility was extremely nice and helped us find just what we needed. Thanks!
Rented a truck for the day. They were extremely accommodating and at a great price!
Amanda was the best! She answered questions before I could ask!
Gail was great to work with. Clean facility, easy access
Great service thank you Gail you made it interesting
I have rented my share of storage units for the last 25 years and I have never had such wonderful customer service extremely friendly staff and absolutely the best choices of any storage units in the area they also take very good care of this place it's clean it looks good and everything is maintained on a daily basis because I have seen it. This is the only place I've ever given five stars two and I highly highly recommended again. I moved from San Diego to Georgia and they held this particular unit that I really needed until my movers got here without one penny cost. Because of this type of service and the girls who they are this made my move much less stressful and I could depend on them.
Thank you again Galen Tammy for all of your efforts and taking care of me
Sandy Schmitt
Leigh and the staff are friendly and professional. I've been parking my company's vehicle here for about 2+ years, and I haven't have any issues here. I highly recommend this business.
Thanks for all your help Gail! Great customer service.
I had a great experience with renting my storage space! The staff was very friendly and Leigh(Lee) was very professional and kind. My experience was not rushed and I got exactly what I needed during the process. I would recommend anyone to choose extra space storage especially the one in Peachtree city!
This facility is super clean and has easy access for RV storage. The store manager Gail is a pleasure to work with and always has a smile on her face. Highly recommend!
Gail was great to work with. Exceptional customer service!
Excellent experience. Great customer service and nice secure facility.
Very friendly customer service. Gail, the manager was amazing to work with. I would recommend this storage facility.
Excellent experience. Great customer service and nice secure facility.
Very nice facility. The manager Gail was awesome!!!
We love Extra Space Storage. Tammy and Gail are extremely helpful to me and my 78 year old Father. They are always willing to drive out to our unit and answer all of our questions. We have rented numerous units, or varying sizes over the years and will never use anyone else. Thank you Tammy and Gail.
Excellent service! Great customer service! Way to go!!!!!
Very nice staff and all storage was very clean and a great value for the rates they charge. Highly recommend for any of your storage needs, air-conditioned or not.
WARNING!!!
We found rodent droppings and dead bugs all over when we moved out of our climate controlled unit. We were in a separate building across the street. There was a coffee company in the front half of the building. This is where I assume the rats came from. Needless to say I was not thrilled. I called the office and they came down and took pictures. I asked them what they were going to do about it and they just kept saying "if you find any damages call the insurance company." So we took pictures and called the insurance company and put in a claim for our mattress and boxspring. A set of sheets that was on top of a box had urine on them. The boxspring cover had been chewed through and the mattress had stains on it. The rodents also ruined an art project that I had made out of playing cards. The cards had bite marks all along the edges.
The insurance company denied our claim because they do not insure against damages caused by vermin but they do cover loss or damages caused by strikes, riot, self-propelled missiles or spacecraft and sinkholes.This is the insurance that they forced used to purchase upon moving into the unit 1.5 years ago. So basically the only thing that they cover are freak accidents and alien invasions.
When I went back to the Extra Space Storage office, they told me that they had someone come inspect the unit. The inspector said they were little plastic pieces not rodent droppings. Which is complete crap! All 4 of us saw the droppings. They said they were not responsible for the damages and to call the insurance company. I told them what the insurance company said and they said they would not help me.
I rented a storage unit in Fairhope, AL for 3 years and never found spider webs and eggs all over the boxes or bugs all over the floor. This is UNACCEPTABLE! I can't believe they are allowed to scam people into renting an unit in the "brand new climate controlled building". I also found things that had melted in my boxes.
Also, after the first month of moving our stuff in, they increased the monthly rate by $40 without a notice. We just paid it so we wouldn't have to move our stuff again.
I do not recommend this storage facility to anyone unless you are ok with being ripped off and rodents crawling all over your stuff.