I had recently moved into the area and found that I needed some quick storage space. Extra Space Storage in Peachtree City had exactly what I needed immediately. Very professional staff and secure, clean storage spaces. I dealt with Gayle and Tammy who were very pleasant and extremely helpful. I highly recommend this facilty!
Awesome Customer Service by Gail Kollar. Though a last minute issue prevented us from keeping the rented the space, she went above and beyond from the moment of inquiry to us finalizing the rental. It's nice to know there are still good people out there willing to go the extra step. We will definitely recommend this location and will consider it personally in the future. Thanks again Gail! Alex & Aaron.
What a pleasant experience. Everyone was so helpful. The facility is so clean and safe. Thank you.
Love the girls in the office, made my day! very clean facility and well priced.
Excellent service, very friendly staff and very clean facility. Highly recommend this facility for all your storage needs.
The lovely lady who helped us out today was a delight. I hope to work with her again for as long as we're using this facility!
Very professional young lady and the property was spotless.
We are a newlywed couple and don't have a ton of space in our apartment, so we called in to ask about a storage space to rent out. They were very kind and talked with us to see how long we would be renting and what types of things we would be storing in the unit. We forgiving a units and a price on the unit, which was a very good deal. We then drove to the location in order to look at the unit. We were greeted with two very kind workers at the facility. They showed us the unit and it was everything that we had hoped for! Overall the best experience I've had with any storage unit company! Highly recommend!!!
Greatest staff ever!!!! They made me feel like warm and welcome like a part of a family!!! Keep up the great customer service ladies...... your the best!!!
Wide spaces for RV parking. The lady was very professional & helpful. Great experience.
Avoid. The facility is unsecured. Any code will open the rear gate to the facility. They ve been notified and I ve called corporate about the issue but they fail to resolve the issue. It s been like this for over 2 months now.
Facility is conveniently located, although traffic can be horrendous at times (not the facility's fault, however). Property is very clean, and easy to navigate with plenty of room to maneuver if others are on the property. Manager Tammy was very patient with me while I went back and forth deciding on what I wanted/needed. Highly recommend.
Gail was a pleasure to work with. Very nice and was able to accommodate my storage needs.
I was just out shopping prices and locations to store my items while staging my home, but after the great customer service I received by Gail, I knew this was the one. She truly cares about her customers!
Great location. Very clean and well maintained. Gail is terrific!
Love this facility. Clean, safe and Gail is the best. She is always willing to help with anything you need, even brings water to her customers!
Returning customer. Polite employees. Place clean. Easy gated access. Best prices in Fayette County.
Rented two unit and Angela was so helpful and kind showing me as many sizes as I needed to see today!!
I almost had a very good experience. Gail was pleasant to work with. I went in person to give my cc info. First time i went, the office during office hours was closed for two hours. SO i returned the second time, fine.
During that second time, I ended up making a reservation. They were flexible with the move in date, and was told I would have access pretty much any time any day. They took my driver's license to take down my info. I offered my cc and they said just bring it on the day i'm moving in. I called a few times to confirm my size / storage space, and they said everything was fine. No where during this several conversation that I could not move in on a sunday if they didn't have my cc info. I mean, I went in as a person, why didn't they take the cc then???? I was supposed to move in on a Friday, but the movers were delayed and they were here Sunday. I figured the corporate office can take cc info on sunday if not the local location. Well, Nope. My movers were coming in an hr and I was SCREWED because the corporate office while open, coudlnt take my cc info to let me in, and could not reach the local manager gail to let me in. So, I had a nice reservation all set up for a state-wide move for a few weeks. And now I had ONE HOUR to find something. I was in short, f-cked due to poor communication. Very poor experience. I ended up finding another space but it was more expensive and of course the location was poor, and the storage locker was so far from the parking lot that it added hours to my move. It could have been SO GOOD if they just took my cc on the day I went in person as recommended initially.
-- They called the Monday following (Today) -- to piss me off further saying "we always close on sundays a long as the office has been open." how is that helpful to me now? Further, this is not my business, I dont' know what your policies are until you TELL ME CLEARLY. If I had known you guys were not taking cc info on sundays, then you guys should have taken the cc info when offered esp knowing my move date was TENTATIVE and a moving target. All I was told was that I will have access all 7 days and most of the day. One piece of info that was CRUCIAL was not communicated well (again despite multiple confirmation via phone calls and emails for the storage size with tentative date), and it ruined the experience, adding extreme anxiety, and costing more money and time.
Me and another guest waited over an hour for them to open and when they did as we were getting out of car a car that just pulled up came in and instead of them asking who was here first they took her. Me and the other lady waiting we re appalled and i mentioned in in which the dark haired lady had a nasty and rude attitude and basically said oh well the older light hair colored lady took care of us and apologized numerous times for this. Besides the customer service the unit is fine.
Highly recommend. Gail was great, facility was clean and the price was lower than other storage places in the area.
Gail and Tammy were very professional and they get a five star from me, great job guys, I mean girls. Outstanding!
Gail was great! Quick and easy over the phone, terrific customer service.
The ladies in the office at Peachtree city were AWESOME! Very helpful with my move! Highly recommend!
Extra Space PTC has top notch service and a beautifully maintained facility. Gail and Tammy took great care to explain everything to us in detail and provide a wonderful experience. Thank you!
We were searching around for storage units for a couple weeks and came across this Extra Space Storage in Peachtree City. They had everything I wanted at a good price. Ms Leigh and Ms Gail are always so nice and respectful. My kids love them. I love the security we get there. Real friendly. The units and parking lots have always been so clean.
Great service, facility was very clean and great price.
speedy response to my initial inquiry for my storage needs and had access to the unit within hours! Great customer service and staff.
Gail Kollar the manager is extremely helpful and professional. We moved across country and she made it very easy.Highly recommend Gail and this storage complex!
Great location and very clean. Gail made moving in quick & easy!
Leigh provided EXCELLENT Customer Service in every possible way
Tammy was absolutely brilliant and great customer service. I originally showed up on Saturday and didn't notice they were about to close, but Tammy didn't mind staying a bit late to get me squared away. Had I had my card I would had jumped at the chance. And she was there right as they opened on Monday, happily welcoming me in. Great experience and would highly recommend.
Amazing customer service! Gail was so welcoming and made the entire process so painless. Cant recommend this place enough!
Honestly was not sure what to expect coming in here. I was blown away by immediately being greeted by Gail and how patient and kind she was. She explained all the options available and took my stress level way down with my moving and living situation, listening to me vent and being so genuine. Thank you!!
Great customer service and will use again. Tammy and Gail are amazing people
We have been storing here for years. A great facility, very secure and the girls in the office are always friendly and willing to help in any way.
Tammy at Extra Space in Peachtree City was a pleasure to work with. Extremely helpful, clean organized facility. Easy access in and out. Great customer service!
Very helpful and nice as ever. Clean facility. Assisted me through every step of signing the lease and explaining what every part I initialed was.
Gail was a great help. I would recommend storing here.
The location is great and the facilities are kept up! The staff was extremely friendly, especially Gail. I highly recommend
Professional staff. Well maintained property. Clean. Competitive pricing.
Excellent service, very friendly staff and very clean facility. Highly recommend this facility for all your storage needs.
Love love love Gail she is amazing. And Most helpful!
The staff are awesome!!! So kind and positive. Eager to help. Go out of their way to provide for the customers. I am EXTREMELY satisfied.
Gail was so helpful & friendly. I would recommend storing here!!
Super friendly staff! Very quick with the paperwork.
My friend rented here. Gail was wonderful and the facility is very clean. If you need storage, check Extra Space out!
Tammy is very professional and knowledgeable as well highly recommend this place ask for Tammy
Been here for years, Gail is the best, always helpful with a smile!
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