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v
3 years ago

Really great experience. Walked in to buy a TV but...

Really great experience. Walked in to buy a TV but wasn't sure what type or brand to settle in so wanted to get some expert advice. Salesperson Mark was great. Patient and knowledgable. Answered all of my questions and I was able to settle on a model in my price range that I am very happy with. Thanks Mark for all of your help!

R
3 years ago

Came to the store to purchase a refrigerator that ...

Came to the store to purchase a refrigerator that was on back order from a popular competitor. John Savage ,the sales associate, was extremely knowledgeable, patient and helpful. I recommend that you look for him at PC Richards.

Z
3 years ago

I HAD THE PLEASURE OF BEING HELPED BY A WONDERFUL ...

I HAD THE PLEASURE OF BEING HELPED BY A WONDERFUL MANAGER NAMED SAM. HE WAS VERY ATTENTIVE, KIND AND SOLVED MY ISSUE IMMEDIATELY. I WILL BE BACK SOON AND I WILL LOOK FOR HIS ASSISTANCE AGAIN....THANK YOU SAM YOUR THE BEST

a
3 years ago

I've been going to this location for years. Ta...

I've been going to this location for years. Tania (the sales representative) and stores manager Ricky are the greatest. They are both very knowledgeable and have honest. Yes honest. I have bought everything for my house there. They have help to stay with my budget....love it. As a female and you want honest people who are not looking to just take your money. Go see them

A
3 years ago

I purchased a TV which was broken when plugged in ...

I purchased a TV which was broken when plugged in screen was cracked called Manager told me because I did not have the box intact that he could not take TV back. This is ridiculous now I have a broken TV which I paid close to $500 and now I have to pay to repair which I didn't brake in the first place. Manager was not even trying to meet me half way very bad attitude and seemed to be bothered when I asked to speak to a manager HORRIBLE COSTUMER SERVICE NEVER EVER WILL I SHOP THERE AGAIN AND I'M ALSO TELLING FAMILY AND FRIENDS NOT TO SHOP AT ANY PC RICHARDS AT ALL EITHER THEY DO NOT DESERVE THE PATRONAGE!!!!!!! and I gave one star not wanting to but if not I can't post they really deserve 0 STARS!!!!!

M
3 years ago

I love Ricky. ...

I love Ricky. ...
Ricky is THE BEST EMPLOYEE PC
Richards could have employed. ..
Very professional .. Very Articulates
Patient .. .and Respectful. ..I know him
For more than 7 years and all my appliances come from him...please check my resume with your company. ..closing ...the only difference between 7yrs and now. ..IS
HE GAINED WEIGHT. ..

r
3 years ago

My washer broke after 18 years. I was so confused ...

My washer broke after 18 years. I was so confused with the new washers. I brought my previous washer from P.C.Richards. I decided to go back. I meet a gentlemen named Carlos at the store. He assisted me with making my selection. I purchased an Amana. I love my new washer. Thank you Carlos.

S
3 years ago

This morning we were helped very much by Carlos Bu...

This morning we were helped very much by Carlos Burgos at the store on Flatbush Ave across from Barclay Center. He helped us decide on the perfect size, brand, and pixel size of a new Samsung flatscreen TV. He gave us all the time we needed but was always available when we had any questions at all. We bought this TV and are sure we're gonna love it. Carlos made the whole experience excellent.

A
3 years ago

Rickey the manager and Leon are the best sales per...

Rickey the manager and Leon are the best sales person you will ever have at pc Richard's..... they made sure I was completely satisfied and happy before I leave, they have excellent knowledge on any purchase that I made, they are very patient and loyal to their customers... I would recommend them 100 times over and over again

I
3 years ago

I came from Connecticut and went to PC Richard Son...

I came from Connecticut and went to PC Richard Son and needed help with finding a computer and printing some papers. I left the store completely satisfied and impressed with the great customer service. Daniela and Chris were the two employees that went above and beyond to help me with all of my needs. They were patient, and provided awesome customer service. Highly recommend this store and their quality products. Thank you again Daniela and Chris!!!!

T
3 years ago

Rude

R
3 years ago

Located at Flatbush and Atlantic avenue, this plac...

Located at Flatbush and Atlantic avenue, this place is very easy to get to. My interactions here are few and far between. However, when I do go, service is pretty good. Weekends are busy so you might find yourself waiting a bit before someone helps you. Prices are what you'd expect from an electronics store. If you don't like the prices, the mall is right across the street.

h
3 years ago

Great location. Amazing service!! Hajji was my guy...

Great location. Amazing service!! Hajji was my guy who helped me to decide between LG and Samsung flat screen. He went beyond his way to make sure I understand the difference and make great decision. Everybody see Hajji for your dilemma.thank you.

k
3 years ago

I live around the corner and i was renovating my k...

I live around the corner and i was renovating my kitchen so needed a new stove top, i came by here to see if something was worth getting. I ended up getting a pair of beats pro headphones for my nephew because somebody took his other pair. Honestly the kids these days are crazy. The manager Clemente helped show me the stoves and even suggested the model of beats to me. Thanks to him my nephew Chris got the beats he wanted for Christmas. I ll be back after i get paid to get that new samsung stove with bluetooth and wifi thank you Clemente again

E
3 years ago

Experience was good at the Brooklyn location near ...

Experience was good at the Brooklyn location near the Barclay Center. The salesman was knowledgeable AC'S and was familiar with one of the units I purchased. Pick up was a challenge but now I am cool at home....

A
3 years ago

Had a great experience

Had a great experience
Stephen did his best he is very nice person really appreciate his wrk. Will shop again.

B
3 years ago

I came in to PC Richards to purchase a small lapto...

I came in to PC Richards to purchase a small laptop computer and left with Microsoft Word Total Defense PC Tech and ink cart. The staff Ray and Mgr Neil were terrific thanks for every thing .

M
3 years ago

I LOVE P.C. RICHARDS!!!

I LOVE P.C. RICHARDS!!!

Discovered PC Richards when I first came to New York City in 1988 for law school. I am a LOYAL customer and have sourced gut-rehabs, and anything I can possibly buy from PC Richards. What sold me? (And I can be a tough customer..). Consistently excellent, honest customer service, the best prices, and last but not least, their 10 YEAR REPLACEMENT WARRANTY!! Worth the price of admission alone. They don't make deals like that anymore.
The best of family owned businesses in a sea of faceless big box stores.
Love you guys!
(Special shout out to Craig H., Neil & Sayani, my local PC Richards guys!)
Melissa C.

C
3 years ago

If you ever get a chance to stop by this store, yo...

If you ever get a chance to stop by this store, you will be welcomed by the wonderful and helpful staff. Earlier today, I stopped by in search of a mattress, and the salesman, D.J was happy to assist. He was very friendly and helped me to select the perfect mattress set. He was very attentive and the manager, Carlos, made sure I was able to get the best price. Thank you all for a great shopping experience!

B
3 years ago

Have been a customer since 1999. I always get gre...

Have been a customer since 1999. I always get great service and everybody is always so friendly. It's like a home away from home. My favorite store is definitely the Atlantic Ave branch

R
3 years ago

Clemente...

Clemente...
Excellent Service...
Everything Mr. Clemente is Best.
He help me in everything...

Z
3 years ago

Awesome customer service and very attentive to my ...

Awesome customer service and very attentive to my shopping needs. I was assisted by Alex who was very informative about the product I purchased. Very patient and highly recommend them. Thank you again Alex H.

P
3 years ago

Excellent service--Russell is the man! I was in d...

Excellent service--Russell is the man! I was in desperate need of an oven 2 days before Christmas. He not only found me an excellent model in stock on sale but had it delivered Christmas Eve! He was kind, courteous, and followed up on every detail! Thank you Russell for saving the day!

I
3 years ago

I d like to take the time to thank the employees f...

I d like to take the time to thank the employees from PC Richards Atlantic Avenue, Brooklyn. I went in frustrated with the task of having to purchase a new range stove. Sales representative, Ming took the time to help me decide on what would be the best product for me. He was able to answer all my questions and never got annoyed. Thanks guys for making my experience bearable.

D
3 years ago

I had an amazing experience with Brian at the Atla...

I had an amazing experience with Brian at the Atlantic Avenue store in Brooklyn, New York.

I came there needing to buy an air conditioner for my apartment. I was very nervous about what to buy, price, diiferences, and BTU calculations in relation to my apartment. Brian helped me. He was patient, kind, and took the time to explain in detail the full gamut of what the best product for my home would be and why! He answered EVERY single question with courteousness and charm during one of the busiest hours in store! In addition he was still able to maintain attentiveness to passing customers! To me this is the prime example of knowledgeable and efficient customer service. I highly recommend this PC Richards and even more so... I highly recommend Brian!

Tenative, efficient, and charismatic!

s
3 years ago

Spent less then 10min in the store and was service...

Spent less then 10min in the store and was serviced by Rudy who is probably if not the absolute best customer service rep I have ever met.... if u visit this location ask for Rudy he s amazing!!!!

J
3 years ago

When ever I am in need of electrical products or a...

When ever I am in need of electrical products or appliances, I always choose PC Richard's on 590 Atlantic Avenue because of the knowledgeable and courteous Manager and Staff. I always come away well taken care of and excited about your purchase. Thanks Rick and team

k
3 years ago

As I entered I was greeted with kind staff and ver...

As I entered I was greeted with kind staff and very helpful manager who lead me in the the direction to a wonderful tv. I will and always go there for my appliances needs will recommend all my friends and family to shop there .

J
3 years ago

Purchase all electronics at pc Richard and son . A...

Purchase all electronics at pc Richard and son . A pleasure to always to buy from CLEMENTE always very helpful in letting us know pricewise and quality also very patient employ always a pleasure to purchase when they have EXCELLENT EMPLOYEES TO HELP OUT

R
3 years ago

I went into PC Richards and had the most amazing e...

I went into PC Richards and had the most amazing experience. I owe it all to Patricia. Not only did she have the answers to every question I asked, but she made me feel like I was the most important customer ever. She didn t rush me through like employees from other appliance stores do. She is undoubtedly the main reason I will never shop anywhere else.

J
3 years ago

Russell and Steve helped us find the perfect TV fo...

Russell and Steve helped us find the perfect TV for our father knowledgeable and respectful of
My needs without spending a ton of money... thanks again!!! I'll be coming to you for all my household needs

S
3 years ago

Very spacious location. The staff here is very fri...

Very spacious location. The staff here is very friendly, knowledgeable and courteous. Garl was very helpful and I was able to choose the right console that I wanted. This is a mall location so the hours of operation are respective.

C
3 years ago

Great service as always. Was unsure of what lapto...

Great service as always. Was unsure of what laptop I wanted and the sales rep was able to answer all of my questions and help me pick the right one. Will come back for all my electronics and appliances.