Ospedale Papa Giovanni XXIII di Bergamo Review

Delivery room very very well .. hospitalization for new mothers definitely to improve ...

The emergency service is a disaster. I am ashamed that we pay handsomely taxes to have a frontage service, so lacking in people and not treating patients.

Hospital of the highest level, certainly one of the best in northern Italy. My sister was hospitalized first in the infectious diseases department and later in dermatology; what about: professionalism, availability, great humanity, excellent medical and paramedical staff. The kitchen really attentive to the needs of the patient. Absolute cleanliness, new and well maintained rooms. Free TV
Possibility of visiting relatives at almost any time from morning to evening. The pride of being in Italy here emerges, an example of all-Italian efficiency is all free.
Assistance in dermatology at emblazoned levels and expensive private clinics. Many thanks to all the operators of this excellent hospital, please continue like this.

Beautiful structure for a celebedaliere center with an original structure and tower structure

A heartfelt thanks to the intensive care and cardiac surgery department, to the entire medical team and to the staff, nursing and not, for their availability, kindness, education, cheerfulness and sympathy, and especially for the great passion and preparation in carrying out their work. . THANK YOU!!!

Thanks to all the Ophthalmologists in the eye clinic They are really exceptional.

nice new hospital but a little uncomfortable parking

I can say that they handled my mother the best way ... I take a star for an oss that was asking my mother to get up from the bed to the bed without knowing that she had a micro coccyx fracture, cerebral bleeding, bruises anywhere if there is not I was falling ....

My son was visited in the pediatric cardiology department. Excellent service: very helpful doctors and nurses as well as trained. The child was immediately visited, a really minimal waiting that he spent playing with the numerous games arranged in the corridor. Structure in general new and clean, inside there are also shops, bank and pharmacy. Car parks (for a fee) well organized and arranged around the entire perimeter. It's easy to find your way around, although the structure is really huge.

I took my son to Ps because he had swallowed a plastic ball. We arrived at 20 and assigned to the general Ps. I asked the triage nurse about why they did not send us to the pediatric ps who replied, rudely, that the protocol for these situations provides access to the general ps. We are called at 10.30 pm, just to be sent ... to the pediatric ps. I wish I could choke the nurse! We went out at 1.30 and one wonders if it is normal to keep a 4-year-old boy 5 and a half hours in the hospital, not to mention that, on every corner, in the corridors, there were people on a stretcher practically abandoned to themselves. It looked like the "Cardarelli" of Naples, but this hospital is even considered a center of excellence! The only positive note is the pediatric ps staff: courteous and helpful.

I was admitted for angioplasty on September 24, 2018 from the Sicily region. I found the staff, everything from doctors, nurses and others, as well as human also highly highly professional. I was treated like I was their close relative, apart from the organization that I think of another galaxy than I have experienced in Sicily. My sincere thanks go to all the staff of Pope John.
Bardoni Francis

I visited this hospital as my aunt's escort and I followed her to the visits, the first eye examination where Dr. L.R. she violently slammed her head and slammed it against the ophthalmoscope and the second when I took her twice to the pulmonologist L.N. who replied badly several times and raised his voice..that rude, rude and cruel staff towards the sick! luckily in my ward (multiple sclerosis) always at Papa Gio hospital they are all kind and caring with patients ..

A star because it is not possible to give zero. CUP service not commentable: very rude.

I am appalled at the lack of willingness to take care of the patients of the emergency department staff .... My husband was rushed by ambulance after being hit. Let's say that luck was kind to him because he didn't suffer serious injuries, but he still had a head and facial trauma and several other problems that, however, were not taken into consideration. I swabbed the wounds with the kleenex I had in my bag, not even a Garzina they gave him. Radiology technicians who are annoyed with having to do an extra x-ray ..... They have done it so professionally that they didn't notice a shoulder fracture. Discharged without even having kept the ice or having used a bandage, after three days of useless painkillers we turn elsewhere and voila: subluxation of the jaw, fracture mentioned above, dislocation of the thumb and deposit of suspected liquid in the thoracic area. Ah, icing on the cake, at the discharge they had indicated a 3-day prognosis, not even a cold ........ I let you judge!

I would like to thank the staff who crossed between the night shift and that of the morning in the emergency room on February 16th, if today I am here to write this it is thanks to the first analysis and care given by them. In the five hours that have passed between various tests that I did, the diagnosis and the first care given while being observed before being taken to the ward I could see with my own eyes how they assist patients and how they mobilize to be able to hospitalize them, to whomever serves, as quickly as possible .... Thanks again, to all the nurses, the doctors who work for us ...

New complex, very well structured, efficient, competent and polite staff, avant-garde structure, a small jewel of our. Health.

I congratulate all nurses, doctors from the Cardiac Surgery Department are magnificent ....

On 4 August I went to the emergency room at 12.40 (since it had happened to me in the morning at work and it was the 2nd time in a week) for a haemorrhage in 1 eye, the ophthalmologist had already finished the shift and therefore I am I was invited to come back the next day that is Sunday 5th ... I state that I am not a person who goes to hospitals for nothing, but since I would have left on the 6th I wanted to be quiet ... however I found a rude and unpleasant doctor. . first he treated the nurse badly and then me. He wrote me the treatment and he also made a mistake since Sunday I started only yesterday 9 with the treatment because a pharmacist the umpteenth, she realized that she had written the wrong name of the pills to do a job like this it takes dedication if the lady annoys working on Sundays, she should go and work as a worker. I work in a supermarket and on Sundays we work all day and we don't have to deal with people's health, yet we don't do that.

Obscene I went to the doctor and he told me that he hadn't seen anything like this so he gave me the card with the wording URGENT as soon as I arrived at the hospital they told me: lady the ophthalmologist there is no come back tomorrow

Arrived at 20.40 because I have a swollen arm due to bruises from a broken collarbone. Worried they give me the green code in Traumatology.
AFTER 7 HOURS OF WAITING AT 3.30 IN THE NIGHT THEY CALL ME TO GO TO TRAATOLOGY. HOURS IT IS 4.15 AND NO ONE HAS STILL VISITED !!!
Only the kind nurse at the entrance to the emergency room gave me suggestions on posture.

IF THIS IS THE WAY TO OPERATE, THERE IS REALLY TO WORRY !!!

Booking a visit in private is a titanic undertaking the wait is no less than 15 minutes on the phone at the requested times.

Congratulations on disorganization. Making people lose time is the numbers 1.

Treated by the urology department by Dr. Pellucchi
I come from Liguria. It's worth it
Professionalism, experience and a lot of humanity.

First Aid to avoid ....... You can not spend more than 10 hours in an emergency room with a patient 80 years .... I can understand that they are doing the work ...... I can understand maybe turnout of the people ....... But certainly you can't see personal health and not always with the mobile in hand and believe me not for reasons of job, but simply chatting on Facebook, Instagram and other ...... This thing does really pissed off after having been there for more than 10 hours waiting ...... The doctors and nurses seem to be too many, but unfortunately they spend a lot of time laughing and joking ..... Try to make checks and you will see .. ... And don't listen to their conversations, which you only hear about holidays, vacations, husbands and wives .... But please ......... The people who go to the emergency room for problems health these things would not want to see them and hear them ...

A month of hospitalization in the gynecology-obstetrics department for a difficult case, followed with competence and kindness by gynecologists and obstetricians.

To all my fellow nurses and doctors in your hospital, I send a big hug.
You are making us proud for how you honor our profession with sacrifice and dedication.
In the end you will win hold on
Come on Bergamo!

Doctors and nurses continue to provide outpatient services, emergency services without stopping! Although they have supported the enormous problem of Covid 19 with great strength and generosity. Here in Bergamo. Which is not completely defeated yet. For all of them a huge hug that does not restore their hearts. We keep safety everywhere! Please!! Let's do it for us and for our great heroes. A huge heartfelt thanks to all the professionals who have supported this whole period without complaints. Let us commit ourselves to us and to them who must then assist us.

Outrageous first aid, 4 hours of waiting without calling anyone, it is possible that in hospital so big there are these waiting times ... anyway, I went ... to never go back

Bad, it takes great pride in being a state-of-the-art hospital but I think it is only the public name, probably in some departments it will be like this, but having also been in small private hospitals in the Bergamo area I can say that here I am behind and as a patient I am only heard an expendable number, sorry, I would have liked to write something positive given the terrible current situation, but I think it's fair to be honest, I'm only sorry for the real professionals who work there who deserve a better place

Excellent for me. The urology department, doctors and admirable personnel, in particular the professor from Pozzo, exceptional professional, serious in his work. Thanks

Congratulations to those who work inside the hospital who steal money you have poor patients

Surgery Vascular Surgery and Department maximum competence availability and a lot of humanity
A warm thank you to all nursing doctors
Excellent plastic surgery department for everything
Nursing Doctors Chief Hall a warm thank you

Medical staff, paramedics and services, each for their own skills make this hospital an excellence for care, assistance and cleaning. An admired thank you.

Only this: thank you all for what you have accomplished in these months, you are great.

I consider one of the best hospitals in Italy well organized and staff available given the size and the turnout and some lacks are normal for those who do not share it I invite you to try other facilities towards the south

Cup fast and satisfying room in day hospital excellent reception, optimal instrumental exams.

Very bad report collection service: October 23, 12.15 pm, only one door used for delivery reports (desk 3); the operator has processed 6 numbers in 40 minutes. To get to my number it took 1 hour and a half. Unbelievable and above all unacceptable considering that, after paying a not inconsiderable ticket (although the exam was in agreement with the national health service), for the withdrawal of reports a person must lose 1 hour and a half of work to be able to pick up a report. Obviously it is not possible to collect reports outside the usual working hours because the desks deliver by 4.30pm.

Year 2014 excellent neurosurgery department. Congratulations to dr. Orazio Santonocito and his team.

Excellent professional experience we return here once a year to the liver transplant center for my son and also in the pediatric clinics all very kind. The only flaw of this hospital is the cost of parking 1.30 per hour is expensive, should make a fee for those who know to spend the day in the hospital. Congratulations to all for the excellent organization in general.

I HAVE BEEN RECOVERED FOR 10 DAYS FROM 13 DECEMBER 2016., FOR AN INTERVENTION, IN THE GYNECOLOGY DEPARTMENT ON THE 4th FLOOR.
NURSERIES WITH "EXCELLENT" PROFESSIONALISM AND HUMANITY.
HEART THANKS TO ALL !!!!!

Hematology department excellent kindness and impeccable availability

It is now 3 years since I went to Sicily from Pope John XXIII at the Cardiac Surgery Department. Now since I had the visit booked for these days. Through the CUP I have presented other specialist visits I must state that the structure makes use of MEDICI SUPER PREPARED. As well as nursing staff at the height of their role.

It is an excellent hospital in every sense and in all its departments

Expectations for visits are endless. Unlike the other hospitals, they do not give priority to pregnant women (both for the totem of reservations and for visits).

A tip: take blood and urine tests at the Gavazzeni hospital in Bergamo ..... they are very fast.

For the birth I recommend the poliambulanza of Brescia.

Discharged a few days ago after a hysteroscopy. All my thanks to the staff of the Gynecology department, from first to last. Staff with a human face, very professional and prepared. Thank you so much.

Very educational and with kind and friendly staff. Promoted to full marks "

The waiting time in the emergency room is nothing short of shameful! On March 16th I arrived at 1.30 am and I always left with the problem that I went to the hospital at 12.30. Today March 18, same exact situation and same health problem. I arrived at 11.14, it's 5.43pm ... and I'm still in the waiting room !!!! Missing the staff !!!!! Shameful!!!!

-treatment done almost in solitary
- lack of instructions on how to manage
at best breastfeeding once back at
home apart from a booklet.
- apart from some exceptions little attention
for patients
-mal'organizzazione
- disagreement of indications within the department
Very bad, apart from someone really available

I found the pediatric ward excellent with very nice nurses and doctors.
The emergency room the wait is always long but that is known to be the case in almost all hospitals
As far as I'm concerned, the hematology department may be that I don't like the doctor who took care of me very much, but it doesn't seem as good as pediatrics was.
The food they offer to patients in the wards is not that bad indeed it is one of the few hospitals where they give you raw ham ahahahahaha

The first time I enter a hospital, I say wow! Efficient and punctual, nothing to complain about.

after 10 minutes of waiting for the appointment, they answer at 15.02 and I feel to answer that it is up to 15 ... we are joking ?????

They called an hour later to make an appointment, good!

Other than hospital ...
It's a 5-star clinic.
In this structure I became a dad.
Helpful staff prepared punctiliously familiar by doctors to midwives.
Thanks in particular to all the staff of the nursery and first aid room.
Beautiful experience.

Honestly, I expected a lot more empathy since I am in my first pregnancy and the morphology made me live it as a distressing experience rather than a joyful one. My husband did not let him in (anti-covid measures which, however, in other hospitals they do not adopt so drastically and the fathers let them attend). Serious doctor, on her own, who also answered me badly, who did not squash a word throughout the ultrasound, telling me in the end "yes, everything is ok, the baby is fine". During the exam he did not open his mouth and did not even explain to me what I was watching on the screen at that moment. Today a friend of mine did the morphology at the San Pietro polyclinic and, moreover, they let her partner in, they treated her with kindness and empathy, explaining the whole exam to her well. Making her see the baby well. something that the doctor who visited me did not have. I went out and started crying. I only say this. Next time I will ask not to be visited by her.

Excellent hospital, both for modern and welcoming facilities, both for the medical staff, experts but also with great humanity and kindness, helping to face difficult situations from all points of view. I have to thank doctors and nurses for first aid, pediatric intensive care, and plastic surgery.

The exterior and interior cleanliness nothing to argue, for the rest 1 star says it all ...

Poor oncology clinics besides the fact that they do not answer the phone and I am always over one hour late on appointments every time during the visit I have to tell the doctor what to prescribe because they have no idea who the patient is and his portfolio despite now we go every 6 months for 5 years. Crazy

At 4 pm I accompany my boyfriend to the PS with reports in hand, which indicate a pleurisy. we say that he obliged the general practitioner (being a Friday he did not want to postpone). They give him the green cod.
At 1:30 they call him to try the pressure, they realize the gravity of the situation and magically check the yellow button. I got very angry and got away from the PS.
Hours 7 is hospitalized for a tumor.
SHAME!

Beautiful hospital, very recent and equipped, but sometimes long waits

Blood samples: errors on bureaucratic errors, lack of communication between the staff, a waiting room for children which is also for adults, some employees are very rude. Fortunately, the nurses on the collection are very good and competent and must also solve the problems created by the colleagues at the counters.

After 11 hours we are still waiting to be visited is not bad .. Great efficiency and professionalism ... What a shame

Fast and competent first aid.
Thank you

Excellent cardiology very professional and competent doctors and nurses

I would like to know why the Central Cup, does not accept to take appointments for gynecological examinations, for a simple Pap test I was told to go have it booked at the sampling center or even go to gynecology or be told that the diary is not ready . If two different cups are specified at the entrance, writing what visits can be taken at the central cup and which ones cannot be taken. At least one person is organized, and not throw away your time and money in the parking lot. Then they tell you to call the hotline, I can not call at work and stand waiting for them to answer, because even if you call you do not respond. I thought it was more useful to the cup if you work as me, to go and book Saturday morning, but apparently regarding a gynecological woman you can not, you are obligated to go during the week ........ And as he said Toto "and I pay"

Eye examination - tonography - booked 4/10/2017 for 04/18/2019 canceled by you on 17/4/2019. I don't add comments.

New and comfortable structure. Advanced services and a very complete range of cares enrich the offer of this non academic hospital, run by the public service. My kid has born here and everything went very smooth thanks also to the staff. Very clean, I loved this detail. Pharmacy, shops and restaurants available for the siblings of the patients.

I refer to the CUP for paid reservations are uneducated and arrogant (at least two people with whom I spoke) and if they are told that they are paid to do this work and therefore have to be courteous to break off communication. I would tell them that there are people who would pay to have a place like this and a little courtesy can not hurt.

My name is Maria and last night I had to bring my mom who is 85 years old with Alzheimer. We come from Veneto and I must say that the emergency room department was very efficient !! All really nice from doctors to nurses. Maybe it was like that with us too! Really good

A great structure. Very large and welcoming staff is great.

Appointment 11.30 am call to take the exam 13.20 hours without any of the staff has reported the delay. Nn seems to me very correct.

Excellent structure, modern and functional, professional staff, pity but it would take more to avoid waiting when the patient needs it, however if I had to operate in Bergamo I would definitely choose this hospital!

I was on the phone, waiting, an hour and a half to make an appointment with the hospital company Pope John XXIII !!! An hour and a half!!!! What a shame, on the site there is also the telephone number of the switchboard which is wrong! I'm ashamed of this hospital and being Italian ...

Nurses police work team services bar spectacular refreshments make you experience hospitalization as a holiday

Above all, applaud those who have designed a truly beautiful, luminous, comfortable and modern structure, where being sick is less depressing. Unfortunately I have undergone two surgeries, one Vascular and one to a herniated disc.
In both cases I was very satisfied with both the doctors and the nursing staff.
Great professionalism, education and availability.

The only complaint concerns the administrative side, the inability to pay CUP with credit cards makes this structure a provincial structure. Among other things it should be mandatory by law.

Even the company that manages the outdoor car park does not allow payment by credit card or debit card (not only at the hospital but also in the facilities they manage in the city) which is really absurd for a structure and a city that claim to be at the forefront and projected into the future

Nice yes ... but let's forget how to treat ... they are interested only in MONEY AND ENOUGH !!!! An advice .... change hospital trust

State-of-the-art hospital, fantastic facility. Attention to the patient and services taken care of.

This is the Bergamo hospital. Hospital of excellence. It is very large, it has 7 towers for me, it works very well and the staff very well trained and very kind as doctors are exceptional. I say x personal experience I highly recommend it. Greetings

07/12 After the second time I come to Ps for the same pains as a month ago (appendix) and high fever after 16 hours they decide to hospitalize me! Today after 3 days they have not yet operated on me, telling me that there are other urgent operations before me and when they succeed, they put me in a ... But keeping me on an absolute fast for 2 days !! I will die before thirst and hunger! After 5 days of fasting ... they release me because they only have an open operating room and obviously only the urgencies go on telling me that they will call me to do an as soon as possible to do a scheduled operation. I'm still waiting! After 3 days I called the hospital in Romano di Lombardia who entered the hospital on Saturday morning and was discharged on Wednesday! Congratulations Pope John!

More than positive experience. Avant-garde structure and very kind staff.

Very long wait (8h), but serious support and English. New hospital. Thanks to the staff.

Excellent doctors, new and well organized structure

Ophthalmologist excellent livello.Professionalita 'high.

I thank the whole department of urology, from the medical and paramedical staff, excellent professionals, kind and always available. Thank you so much everyone !!!

Respect, knowledge of principals and protocols, a lot of staff available for clarification! .. only 1 day with PC on tilt ... queues!

Surgery department not bad and answers to almost immediate questions, very long waiting times