what an amazing office. especially for being a government office too. their customer service is always professional and knowledgeable and their appraisers too. thank you all for your wonderful service to orange county. keep up the good work!!
It took 7 months and 8 trips to the court house to get my deed recorded. First they told me it would take 60 days. Then they said it was all good "your doc stamps, everything was paid". Then they said I needed to pay doc stamps. Then they lost the payment for the doc stamps which they refuse to give a receipt for - really? Who takes money and does not give receipts? But they "are not set up for that." Very frustrating.Eventually they found it and sent it to the recorders office. However, 4 years ago it went smooth with another property. One trip and done. If I remember, back then they gave receipts.
I have watched the office go from zero to 100 under the leadership of the Hon. Rick Singh
His technology , mapping , Gis, and website is the best not only in Florida but the world - this why he won the digital media award.
He has won several awards form the IAAO that places him and his office in the top 1 percent of appraisal offices world wide.
He himself has won the Ian Mcclung award for excellence in media - his web site is second to none - just go the the surrounding counties and judge for yourself -
He recently won the Stevie award Gold ( first place ) only companies like Microsoft ,google win this type of award for customer service .
He has returned 1 billion dollars to the tax roll . No other appraiser in the world have done this
Wake up Orange County !!
You will never hear this on channel 9 or see this in the Orlando Sentinel because the Orlando media is slanted against this guy because he is a minority in a white mans position and they will do anything - pull any dirty trick to get him out -
Don t believe the fake news about Rick Singh -
His record speaks volumes regarding the wonderful job he is doing for us Orange County Residents.
Just had a home visit from John Cappello exemptions compliance investigator.
Very helpful and courteous.
I use their website all the time, I have been in several times. Always a pleasant experience.
Efficient and effective service by Michael. Truly personable and knowledgable. Need more like him around.
Aidaliz was a great help and couldn t ask for a quicker response. Thank you for the excellent customer service.
I received a notice today from my current county that Orange County could not verify my 2017 Homestead exemption therefore I will lose my previous Homestead Exemption. I have lots of paperwork that indicates I do have the exemption, including the certificate. I called today and was informed that they made a "mistake" and I was not eligible. They took no responsibility and did not notify me of their "mistake". Pitiful. Glad to be out of Orange County.
Mirella went out of her way to help me with my exemption from. She is awesome! Thanks Mirella!
I find it inefficient At best that they moved the Business tax receipts to the SunTrust Building, everything use to be in one building please someone explain to me who that was a bad idea?? When I called the city that rude ass guy said well your the first person to complain I m sure I am ( huh) !
I tried multiple times to let the agency know that my property had become a rental and to remove the exemption. They never removed it and then put a lien on my property because I had exemption when I was not supposed to have it. They are stock in the 1900s with all their processes being so manual and archaic that not even mail notices make it to the right people at the right time....More like the 1800s :(
Aidaliz was wonderful! She answered my questions, we discussed my concerns and she was expert in her suggestions. Thank you, Aidaliz!
Michael was a great help with getting my homestead exemption application completed. Very knowledgeable and it showed through his work and ability to answer all my questions. Thanks Michael!
Very good! excellent attention! attention in Spanish and English!
Visited office recently to claim Homestead Exemption and was extremely impressed by the level of professionalism and courtesy exhibited by the office personnel particularly Minnie at the Reception Desk and others in the office. Getting answers and required solutions was seamless and prompt. Far departure from comparable office(s) visits in our former state of residence.
I didn't have the best experience with the OCPA "web team" and/or I.T. help desk, with the exception of Kevin Williams who WAS actually friendly, helpful, and DID take the time to troubleshoot an error message, and ultimately determine the problem was with their website, not my own ISP.
Moved down here from New York and wow what a positive difference. Thanks Michael for being quick and attentive.
I had a great experience with the Orange County Property Appraiser. I needed to file my house for homestead exemption and I was late. They still allowed me to come in with just my ID, car registration and SSN. They are located in a very nice office in downtown. There was zero wait time, I was sat down with a staff member and they filled out all the forms for me, it was very fast and pleasant. They even validated my parking too.
GREAT CUSTOMER SERVICE AND EXPERIENCE FROM MICHAEL! REALLY SMART, QUICK, AND A PLEASURE TO BE AROUND! THANK YOU!
Defied all my expections of what a government office should be like. So professional and friendly that I felt like I was in a 5 star resort! It was a speedy and pleasant experience all thanks to Nezphyn, she was an absolute treasure.
I am not usually one to write reviews but I do feel that my experience with the Rick Singh property appraiser's office needs to be made public. I am a farmer who has an existing farm operation that is classified agriculture with the appraiser's office. I expanded my farming operation to a couple properties on my same street as any farmer would do. I applied for agricultural classification on the properties with the appraiser's office. The classifications were denied by Rick Sings office. The classifications for farmers was put into law to help us farmers grow and expand as I did. This denial has crippled my operation because once classified as agriculture there are protections, benefits, and rights that help farms grow. I have asked them to put in writing why I was denied numerous times verbally and by email. They absolutely will not put the denial reasons in writing. The law specifically states that I can come in and view the valuation. When I went into the office I was denied to view my valuation file, before coming in I did a public information request that was not answered or fulfilled. I went to there attorney Robert and did the public information request the request was eventually fulfilled. When I received the documents the valuation was missing all of the application contents including required business plan, finances, pictures, maps, nursery certificates, usda farm registrations, and much more. All of this info was certified mailed to them. I even asked them if they received the verbally and they said yes. I asked verbally because they did not respond to my email asking if they received my package. I then emailed the Rick Singh office over 10 emails with the contents (the same info I certified mailed). I asked for them to confirm that they received them and no answer. After a week and a half i sent an email asking if they got the emails. Jeff responded that the denial will remain in place. At this point I have no clue as to the specific reason or reasons why I was denied in writing. This gets much deeper because it appears to me that they operate more by routine than operating within the guidelines of agency rules created by statute. I may add more details in the future. For years I had conversations with Jeff Miller and William Clay Rodgers about my operation so I am very confused with this decision. In the past I have always had great respect for them so it is very unfortunate that my impression of them has changed drastically.. very very disappointed. The Rick Singh office is usually pretty good however I did also have an issue years ago on another property that was escalated and after climbing the ladder a few times they said I was correct and corrected the issue. I do feel that they get in a routine and anything outside the routine gets turned down even if what is getting turned down is was with in the law. looks like a duck quacks like a duck its a duck. looks like a farm, registered as a farm, has financials like a farm its a farm. I Hope these guys come around soon my day job is farming my night job is working on this issue. its 350AM right now
Big thanks to Michael helping me with my VA and Homestead exemptions. He s the best!
Excellent Experience! Love the website, very user friendly!
Thank you Aidaliz for make the process easy and quickly.
Completely exceeded my expectations for a government office. Got called very quickly by Michael and really felt my application couldn't have been in better hands. Great place and specialist.
Great website with all the information you need to know. I wish other counties provided all the information like this.
Aidaliz has excellent customer service skills. She clarified my doubts and guided me on the right trails. She has a lot knowledge about her work, demonstrate empithy and respect (very important). Thank you!
THE best property appraiser websites in the four county area.
Shang hua Han, excellent customer service. Thank you.
Thank you Michael for assisting me with my homestead questions! Very clear and concise!
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