This establishment does not understand the basics ...
This establishment does not understand the basics of coffee. I attempted to order a medium decaf americano (as they do not have decaf coffee) and I was asked whether it should be a cappuccino or latte - neither as that is not was an americano is. Then I attempted to order a medium iced coffee with cream, oat milk, and caramel. I was asked if I wanted it warm, even though I communicated iced because they don t have medium iced cups. The barista should have clearly communicated that instead of ignoring the asks. Overall, the etiquette was unprofessional. As the cashier asked the barista what the order was to ring me up, she said idk even what she wants. Not a pleasant Sunday morning experience - I would strongly advise against this place, as there are many other options around with much better customer attention.
