Olathe Ford LINCOLN Review

Olathe Ford was easy to deal with. Mario was wonderful and Corbin knows the new Lincoln inside and out. Great experience

I had a truly superb experience at the Olathe Ford and would definitely recommend them 100% to everyone I know.

Since the moment I walked in, Brian Wicke, our salesman, was very personable, knowledgeable and carefully listened to my needs to find the right car. He made the process painless and straightforward, and even a joy.

I also wanted to mention Casey Calhoun, our finance manager, as he went the extra mile to cover the different financing options and terms, and made finding the most competitive deal his number one job.

Thanks again to the Olathe Ford team for your dedication and assistance.

We recently purchased our 2016 Ford Edge from Olathe Ford. Our salesperson, Jason Beers, was the best! He kept us informed throughout the purchase process and was very helpful. I love my new Edge!

You had an awesome experience here in the service is always great

Jason and the rest of the team made my buying experience very pleasant. I was able to pick the car I liked and they were able to fit me in it quickly and easily. No high pressure selling. I would recommend Jason and this dealership to anybody looking to purchase a care.

Our salesman Dennis Casey is a honest guy who goes above and beyond to help his customers. This is our second time buying a vehicle from Olathe Ford.

Love the quick lane specifically. The guys are always very nice and professional and they get your issue done as quick as they can.

Luggage Rack Part Replacement to 2017 Escape. Part was replaced without charge. Considered a manufacturing flaw.

I worked with Dennis on the purchase of my 2012 Nissan Altima SL. Buying cars is one of my most unfavorite thing in life to do. Dennis made the process very easy for me. I had a great experience with both Dennis and Sam (business manager). They didn't try to sell me things they knew i didn't need or want, they were most curteous, respectful, pleasant and honest. I would definitely buy my next car from Olathe Ford.

Mike Dyster got my car in very promptly when the battery died, and the service was completed while I waited. Courteous and very pleasant.

I have had a terrible experience with a Ford Focus I purchased here. It is at best a lemon and Ford's handling of this cars multiple recalls and service issue has been deplorable. I would love to trade this car in but I'm upside down (no surprise) and have learned that sometimes it's best to pay for a mistake and let it go than to make another mistake - which buying another car from Olathe Ford would be for me.

I have had many purchasing experiences with Olathe Ford and in each case, the professionalism shown by the Sales staff has been very comprehensive. In this recent purchase (lease) I was able to observe the teamwork it takes by many different Olathe Ford personnel to satisfy the customer. It still takes the initiative of the original Sales person to steer the process with the customer through to completion. Cassie did this well to keep me informed of the status of the complete process as she worked diligently with the various department personnel that were involved in completing their respective responsibilities. Cassie made sure the final closure with my old vehicle was accomplished and made the introduction to the new vehicle satisfying and complete.

Mike D was fantastic. Sorry he had to reschedule our original appointment. We enjoyed seeing Mario and Kim, too. Our Lincoln Nautilus was super clean when we picked it up. Thanks for everything.

I've been taking my 2010 Ford Escape to Olathe Ford to be serviced for about a year now, and have been impressed with the great customer service and workmanship of their Service Department.In early May, we decided to buy a Ford Fusion, so we went to Olathe Ford. The experience was outstanding. We worked with Chris Bell who scoured inventory around the region to find exactly what we were looking for. When we didn't find anything, we ended up placing an order to have one built. Chris explained the process to us and kept us updated as the car was being built. On delivery day, Chris and Jesse Hogg took time to go over all the details of our new car. Pat Larkin made the finance process quick and easy. Without a doubt the smoothest, most hassle-free car-buying process I've ever been through. When it's time to get another Ford, we will be buying it here.

Fantastic service today at Olathe Ford Service Department. Reed was very professional and courteous. The service was completed on time and I was in and out within a hour. Keep up the great service.

Hard to believe buying a car can still be an enjoyable experience, but Olathe Ford has customer service figured out. From the beginning search process all the way until you finalize, Olathe Ford exceeded our expectations. Thank you. We have never been disappointed with Ford or Lincoln vehicles.

Olathe Ford is the ONLY dealer I and my family and friends use. Excellent service every time.

I have always been treated in a friendly and respectful way.

Excellent service. Service support extremely helpful with my issue and reviewed current recalls as well. Vehicle was returned clean and timely.

In the midst of a Pandemic, I was wondering how I'd buy a new truck. I contacted dealers in the area as well as out of state. Olathe Ford being the most responsive, came to the rescue. When I told them what I wanted, the price I was expecting, that I didn't want to haggle nor be pressured into things I didn't want, that I wouldn't tolerate up-selling ... they came through. This was by far the best new car purchasing experience I've ever had. Working with Corbin Haas at Olathe Ford was a pleasure. He helped me choose features that I wanted or might like. In the end, Corbin delivered the truck to my home, with paper-work I signed in my garage, with masks. Safe, effective, and very professional. I highly recommend Olathe Ford.

We took our 2004 Yukon in because we had a leak. The leak would stop as soon as it was in the shop. Shawn King was very persistent in finding the leak and took very good care of us. We really appreciate all the work he did to help us find it and fix it. We will definitely call on him again! Thanks again, Sandy B.

Easy to get in, get out and they did exactly what I needed.

Courteous and very efficient. Work was completed in a timely manner, actually under the time they said it would take. Very happy with the service!

Best Car buying experience I've had!! Bob Thompson is a legend along with Steve and Pat. Would highly recommend to anyone interested in buying a new car

Awesome group of guys in the service department that get the job done.

Very well run operation, the techs are well trained, they keep the customers up to date on what s going on, and review the service work when completed.

Needed emergent service for a check engine light on a Monday morning. Mike quickly got me in with a loaner car. I was told it would be a couple days to get it looked at but by mid afternoon everything was done, picked the car up the next morning clean and beautiful.

Thank you for going above and beyond to help me out, and take extremely good care of me and my car.

I have been going to Olathe Ford for 7 years now so this review is far overdue. I have bought a truck from there and always had both my truck and my car serviced there. The Quicklane/ service guys are awesome I always deal with Mike Wells or Josh Englebrake. I would never take a vehicle anywhere else. Growing up My parents took their car's to a little 2 stall garage in small town Iowa and being able to have that same relationship feel, in the big city atmosphere is rare, but alive here.

Olathe Ford took care of everything along the way of buying a new car. We were set out on a different car that we had found on the internet. After talking to the salesman we found out that car wasn't going to work out for us. It wasn't quite big enough. The salesman promptly found us a much better car that was exactly what we wanted. The aftermarket department got us hooked up with accessories as well. When it came to signing the papers, we were in and out in a snap. I have bought multiple cars from Olathe Ford and will continue to buy from them!

The Quick Lane people were great. However your online appointment scheduling system "stinks". I set up my appointment online and got a confirmation back to put on my calendar. When I arrived for my appointment it was not on the schedule. Whoever is responsible for this system needs to review the system and get it's inadequacies fixed.

I have purchased many Ford trucks and cars from Ford Dealers across the country. last week i purchased my 4th Ford vehicle from Olathe Ford. Corbin Haas helped me get the truck i wanted. he understood my requirements and filled my request. the truck is exactly what i wanted. i had some extras installed and Corbin / Olathe Ford had my truck ready to pick up in just 2 days.

Thanks Corbin and Olathe Ford.

Talk to Corbin Haas! I worked with 3 other dealerships looking for a very specific truck. Corbin was the only one who followed up and found the perfect truck. Very professional and easy to deal with. Very happy with my experience!

First time there. In was a random stop in because I noticed my coolant was low. They took care of my car right away. They also informed me of a recall and got me scheduled for an appointment for it to be fixed. Really great people and terrific service!!

Craig in Service dept. was extremely courteous and efficient. Service is taking care of my car in a day instead of putting me off for an inconvenient work day! Thank you!

Eric took the time to find out what it was I wanted and needed. He was considerate of those wants and needs. He made what is usually seen as an onerous experience one that was pleasant. I appreciated the kindnesses I was provided by all staff.

After the experience with Carmax where I was treated as a possible thief, and then given NO RESPECT by the salespersons or the management team, Olathe Ford fell over backward to make our purchase smooth and comfortable.

I worked with Brett Royer to purchase a pre-owned F-150. Even during Covid, he was very accommodating to my and worked fairly and transparently to get me into the truck that I wanted.

The process was very smooth and I never once felt like anyone was trying to Sell me something. This was true from the day I first looked at the truck all the way through financing. A+ for Olathe Ford.

When I am ready to buy again, I ll definitely be returning.

Joe really took care of us during the buying process and afterwards. Our "new to us" used truck ended up breaking down before we even got it home, due to a crack in the water pump. They didn't even bat an eye and assured us that they would pay for the cost of the repair. Love the truck, and the staff was great. Will definitely recommend and go back in the future. Even with the 4 hour drive from NE. Well worth the trip.

Jonathon really took care of me this week as I got two vehicles serviced and one repaired. A genuine pleasure to do business with.

Very professional and personable staff - did a great job!

All of the staff we dealt with were more than helpful as well as knowledgeable. It was the most satisfying vehicle sale I have ever been involved in. I would recommend Olathe Ford to anyone looking to price and buy a vehicle. Our salesman Corbin was friendly and helpful and walked us thru the entire process.

Service department is terrible. Twice I scheduled service more than a week in advance and the day before the appointment they call and say there are no technicians available for my repair.

Erik was great to work with. Zero pressure. Very knowledgeable about the vehicles different feature and benefits. Would buy there again no question.

Had routine 30k mile service. Good work, as always. Enjoyed talking about old cars with Ron, the detailer.

Mr. Bill Sims was an absolute pleasure to work with! For my first ever car lot experience he made everything easy and comfortable! Thank you Olathe Ford and a special thank you to Bill!

Very efficient. Friendly customer service oriented team.

Recently brought my first car late weekend. Corbin and Sam did an amazing job. I appreciate them both! Ciarra

We worked with George Taggert and our experience was top notch. We had seen a car on their website that we were interested in but found out that it was already spoken for. George got us an identical car (actually a little better) from another dealer. He knew what we wanted and presented us with that. He explaind anything that we had questions about. This was our second dealing with George and both times were without a flaw. We are pleased with our new vehicle, George and Olathe Ford.

I ve always had good service experience with Olathe Ford. The Quick Lane has been especially handy. Mike, as a service advisor listens to customers problems and makes every effort to ensure the customer and their vehicle leave running as close as possible to customer expectations.

My name is Chris Wilson and I recently purchased a 2007 F150 XLT. I will start by saying that I was very impressed and pleased with my salesman Josh Cook. He was very professional and kept me in the loop throughout my experience. Josh went out of his way to make sure that I was able to drive my new/used vehicle home by getting me the deal I needed to make the sale happen.

Now on the flip side, and I am sure it has more to do with the service department than it does Josh, but when I got home I looked under the hood a lot closer than when I test drove it and discovered the hoses were not replaced and I am pretty sure the receipt from service said they were, and the cooling system looked like it had mud in it. It took me almost 4 hours to flush the nasty, clay like coolant out of the cooling system. I am totally happy with my experience on Josh's end. but very displeased with the service the technician did prior to the sale. I used to work for a Ford dealer and I would never have said I replaced something unless I did, and in no way, shape or form would I have let a vehicle go to the sales floor or lot with coolant that was as nasty as what was in this truck.

Professional, friendly and knowledgeable staff throughout the experience.

My wife and I bought a 2020 F350 from Olathe Fors on 5.23.20.

We couldn't be more happy with the truck or the buying process.

While researching on Truecar.com, Olathe Ford contacted me about a unit matching my search parameters. Their MVP pricing structure was very competitive.

Corbin Haas was our salesperson. He took great care of us , making sure we didnt have any questions and that we were comfortable.

I highly recommend Corbin and Olathe Ford!

I recently bought a new Mustang from Olathe Ford and salesman Brian Rector. My experience was superior and they earned my business. Brian did not try to "hard sell" me as the negotiations on price and trade-in went very smoothly. When we came in to pick up the vehicle all of the paperwork had been completed and the car was cleaned. We just had to sign some papers and be on our way. Very good job by Brian, Chris, and the Finance team.

Brett Royer is an exceptional sales/service person. I just purchased a vehicle from him and the process was professional and smooth. Brett's great attributes are listening and knowledge regarding the Ford line of vehicles. I was very pleased with how he conducted the sales process never pushing me and always following up with me. My future purchases will be through Brett and Ford is extremely fortunate to have someone of his caliber.

Good attention to my particular needs for a new vehicle was done. Pricing was discussed and made understandable. Corbin was very attentive in handling the vehicle I picked to test drive and made sure that it was really to go in the winter weather. Nobody was overbearing or demanding. Good experience and that will be remembered and passed on to others.

Love the QuickLane at Olathe Ford. It is first come, first serve. I got my vehicle's oil changed and tires rotated and was on the road within an hour and a half.

Thanks for helping me, my tires are in good condition.

Took the 2016 Taurus in for the Works. Job was finished in a timely manner and was preformed correctly. Exactly as I have come to expect from Olathe Ford. Thanks for a job well done!!!!

I have been getting my 2012 Fusion serviced at Olathe Ford for almost 4 years. I've never had any issues with how I was treated in their service area. They've always been professional and spend time explaining what needs to be done. I appreciate never feeling like I was being pushed to have something done. I also really like the fact I can get a ride to work if something is going to take a bit longer than expected. In fact based on how I was treated in the service area I just purchased a new vehicle from Olathe Ford.

Corbin was extremely helpful and knowledgeable about the vehicle's. Took 2 different vehicles for tests drives . Bought 2019 Ford escape

Olathe Ford was great to deal with. Brian and Sam were both a big help and walked us through everything, helping at ever turn. Thanks so much we will keep Olathe Ford in mind for our vehicle purchases.

Great people to work with! They understand you are making a major purchase and work hard to make sure you are getting a fair deal. This was my second vehicle purchase from Olathe Ford, and it won't be my last! Highly recommended!

I dropped a work truck off here. They seem friendly. I'll try them out for an oil change and assign more stars from there.

Shawn was awesome to work with. Promised me truck would be done at 1pm and he called at 9:30am and said work was complete!

Traded my 2014 Mustang for the price I wanted to Sam Washington and found the right car for me thanks to Trevior Graves. All in all a wonderful experience.

I have purchased 5 cars over the decades from Olathe Ford. I come back because they are helpful and knowledgeable. The purchase was seamless. It is not common to find this kind of service. I highly recommend them.

Matt was very nice, and helped me with the process of getting my car serviced.

This is for the service department, so I cannot speak to the sales department but I will not be taking my business here.

I called to make an appointment, because as most dealerships I assume a long wait for an oil change. Made the appointment and could be seen several days later. I arrived for my Monday at 1300 appointment. The guy wasn t the most polite and short, but ok maybe he was efficient. Then I was told it would be over an hour wait.

An hour wait for an oil change that takes 15 minutes. Then I was told it takes that long because they need to rotate the tires and do an inspection. I then explained I asked for no inspection, and being the cars tires (stock from the factory) are bigger in the rear and smaller in the front, and directional I told him it would be impossible for him to rotate the tires. I was then told it would still be an hour. So I canceled the appointed I waited several days for and asked to speak with the manager.

Service Manager was polite, but then again came the rotation of the tires and inspection speech. Which I again replied to the above. Then I was told it was because they would need to put the vehicle on the lift and be extra careful with my particular type of vehicle. Which is odd to me, how would he know the vehicle is hard to put on a lift and no idea the tires are not the same size and therefore cant be rotated?
At this point I was told it was still an hour wait, so what point was the appointment for? Well so I didn t wait 4 hours in the quick lane, where I was told it would take 20 minutes per vehicle per lane. Well 2 vehicles where there so maybe it would have been quicker?

Second why are you putting the car on the lift, risking damage for an oil change, and not over a bay? Response bays are only for the quick lane. In reality they most likely overbooked and would hope I would leave the vehicle. No mechanic worth anything takes an hour for an oil change, especially when you cant rotate the tires and no inspection was requested for the famous up sale.

I agree with Tobi on Google, would give zero stars if I could. I would reach out to Ford Main if I thought it would make a difference, but I am the idiot that paid 60K for a car, and over the last 20 years 200k with Ford. That will teach me.

They may be great at sells, who knows. But Service is part of the package here and it isn t a good one. Most likely this appointment was made, and they figured if they had time they would get to it when they could. Hence why I was asked 3 times if I was leaving the vehicle. Deceptive at worst, incompetent at best.

Craig Spence and the service department is always very professional and friendly. They repaired my car in a few short hours.

Nothing could be found wrong- on the plus, that's good but I'm not the only one who heard the noise.

The service coordinators Mindy and Mike are excellent. I understand its a tough job and they make every effort to make our experience rewarding. My only disappointment comes from the vehicle itself and the number of problems it has had.

If you re needing a new vehicle, ask for Alax Klein with Olathe Ford. He was a rockstar when it came to finding the perfect car for me. He s not pushy and doesn t try to sell you a car you don t really want, just to make a sale like many car salesmen. He helped us over a 2 month span and found the perfect car.

The service advisors at Olathe Ford are absolutely the best in the business. Top notch service and the staff are second to none. I go nowhere else. Thank you Olathe Ford!

Just purchased our second vehicle here from Corbin Haas. Corbin has always provided excellent service! Very knowledgeable, no pressure, and always willing to help. Finance and service departments are outstanding. Thanks for the great experience!

I have bought 2 vehicles from Corbin Haas in the last year, both experiences were amazing! Very smooth and super simple. He goes out of his way to make sure you re taken care of with any needs!

My visit was a pleasure experience as usual. Mike and his folks are really on their game.

I came in from out of town and had one day to purchase my vehicle and drive it away. Jesse Hogg made the experience incredibly easy and efficient. He was extremely professional and very knowledgeable. I would recommend his services to anyone looking for a new vehicle.

Excellent work. Reasonable delay for work to be done. Courtesy ride superb. The automatic notification system didn t work. Had to call well after service done to get status.

This is the only place i take my ford ranger for work. Great people and great service. i have used them for 13 years and will continue to do so.

Some of the nicest and most helpful people work here. I was in a difficult position to get a new car, it took a few days but these people worked hard and got me into a car I like! Would definitely recommend them!

Bill C. was phenomenal! He listened to what we wanted, not what he wanted to sell.

I worked with pat and Bill! They both where AMAZING. I was scared to try but they helped me get into an amazing car. They explained everything to me. Best experience!

Everyone is really nice and attentive to your needs, you don't feel pressured.

I can not say enough good things about this dealership. Rob Stoker was my salesman and he is fantastic, he went way above to help me, I truly appreciate it. Sam was our finance guy and he is fabulous !! I would like to thank the manager also for being so kind, I just don't know their name. I truly appreciate all you guys did for us. This place has class, kindness and the best car buying experience i have ever had. Thank you, Robin Ray.

Great dealership. No haggling, just give you a great price up front. Service is terrific. Great truck purchasing experience. The place to go for a truck or SUV.

Had my car done by the end of the day which was great. Great service

This was the best experience we have had in purchasing a new vehicle. We arrived, were test driving less than an hour later, and walked out with a verbal agreement to come back and complete the sale the next day. Absolutely no pressure to buy, upgrade, or deposit money to hold the vehicle. Corbin Haas was excellent in providing exactly the information and options we asked for, did not try to push us into something we did not need or want. A man of his word. Pat Larkin discussed our payment options, and found us a better deal for payments than we first anticipated. Steve was able to get us the after-market items installed on our schedule at our convenience. Service like this is one of the reasons I did not purchase a new vehicle in my own town, instead driving 30 miles to get to Olathe Ford. We will definitely start our next search at Olathe Ford, and would recommend this to our friends as well. Excellent service, excellent performance from all involved (specifically Corbin, Pat, and Steve).

Customer Service still exist in some places Love Olathe Ford

Mike Bundy is great to work with. We have Purchased over 3 Fords from him and never ever had a issue. He is The BEST in his business hands down. I will not shop any where else for a Ford. Would Highly Recommend Mike. Also the Quick Lube service center is the best bunch of guys to deal with.

Milt