O'Brien Hyundai Review

A big thanks to danny millans for all your help. Super nice everyone was friendly

1st time at O'brian I will not return no matter what I need. $5 .28 1st impression is everything for me Good luck

Thanks to Danny Millans for help me whith my car s purchase. Im really happy whith everybody was super nice.

Joshua Rivera is the BEST. Could not imagine buying a car from anyone else

Nino is great! Hopefully we can do this deal!! If not now I'll be back!

We Purchased a new Azera in 2015 from Carlos Ramirez! He is the best and will take care of you like family! I highly recommend him.

From scheduling my service appointment on line, which I find to be very user friendly, and arriving at the Service Dept., I found my experience very good. When I entered the service department I was immediately greeted with a friendly hello and smile. I waited in the waiting area while my vehicle was being serviced and found it to be very comfortable. I like the fact that your dealership offers a variety of refreshments while waiting for your vehicle's service to be completed. I had requested that one of the bulbs over my license plate needed to be checked and possibly replaced. The service rep looked into the matter and immediately found me to advise that, indeed, the bulb did need replacing and advised how much it would cost to do so. After my car's servicing was completed it got a car wash, which was a nice touch. I would definitely recommend O'Brien to anyone looking to purchase a vehicle, whether new or used, based upon my numerous service experiences with them.

I was given Joshua Rivera's name from my parents when they bought a car from him a few years ago and told me he was THE BEST so I reached out to him and he made the process so smooth and easy for me! Not only that, but he remembered my parents from a couple years ago and that says a lot about the character of a "salesman". Its not just money to him, he builds relationships. Great guy! Ask for him!!!!!

Very special shout out to nino Mannino. He made it very comfortable to pick out the car that I wanted. I had a great conversation and a great car. I highly recommend and look forward to doing business again, thank you.

Mark, did a great job of listening to our needs and was patient through our decision process. He was knowledgeable about the features of the vehicle and was great to work with

Carlos Ramirez was very attentive to detail. Helped me with a very good deal on my new 2019 tucson. He also was very upfront and professional about the price.

Carlos Ramirez helped us get our car and he was amazing!!!

This is Jeanne and John Ruiz was and is the best car salesman I ever got to meet. I give him 5stars and he was there for all of my questions and information about my new Tuscon a year ago and I can still text him about a question and he gets back to me, I have appreciate him a lot and I know customer service well.

My experience at O'Brien Hyundai was excellent! Rhonda was the associate who helped me; she was very friendly and seemed to have abundant experience. She was so patient while I test drove 3 different cars and asked a ton of questions. She was able to get me a great deal on my pre-owned Elantra and did not try to up-sell me at all. She was understanding of my budget and did everything she could to find me an affordable car without sacrificing on features. The car drives great and still feels brand new! I would definitely recommend O'Brien for anyone looking for a great used or new car. Rhonda was so helpful and I appreciate everyone's assistance at O'Brien in helping me find my new car.

Delighted with the attention in this dealer, especially with Danny Millans, who has taken excellent care of my family in the purchase of our cars. 100% recommended

Finally a sales person who knows sales. Great job and great meeting you. You were the Cupid of the day. Thanks for everything.

Both myself and my wife experienced one of the best, knowledgeable and honest salesperson ever. The day before we went to O Brien s we looked at another dealership 6 miles from my house. We took a ride 40 miles away to O Briens. Having previous pricing and knowledge on the car We were impressed after meeting Carlos. He was honest, knowledgeable and patient. We went for a test drive. I left my car there and drove away with a new Palisades. Thank you Carlos you made us your friend.

We recently bought a first car for our daughter. Our salesman was Pat Greene, he was funny, kind, and patient. Overall we had a really great experience and walked out with a perfect first car. We'll be back (but hopefully not too soon - car payments suck!)!!

Thank you Nathan and Brian we are very happy with our newer Tucson.
You were both professional and made the process an easy one.

Excellent help from the person who checked in my car, to the rep I dealt with. Told me what issues there were, ect. Great job.

If you re planning on purchasing a vehicle here Jessica Is your go to girl!! Professional, Attentive, Friendly and Knowledgeable. A great experience at Obrien Hyundai Thank you so much for your help Jess I love my new Kona !

Nick was hands down amazing with us in the service department, with updates and getting us a rental car while our Elantra was being worked on. We will definitely continue to come to O'Brien's.

Great Service I Really Appreciate The Salesman "Quinton Hernandez",For Making Us As Comfortable As Needed..Offered Me And My Husband Some Drinks While Waits And Made Sure He Made The Best Decision Ever To Sale Us The Right Car To Make Me Smile

Thank You Quinton

We just leased our 3rd Sonata with O'Brien and the experience couldn't have been better. Carlos Ramirez again worked hard to get us the right deal and we now have a great car to drive for the next 3 years, and at a price point we are very comfortable with. I recommend asking for Carlos the next time you are in the market for a new vehicle!

I was having an issue with my 2016 Hyundai Azera. None of the electrical outlets were working only to find out the fuses were blown. They were replaced and I was back out the door in less time than I expected. I was very pleased with the customer service I received that day.

Needed three (3) visit to have issue corrected. Service Department needs to pay attention to detail. Also second visit car came out with grease all over door handle that was not replaced properly due to wrong color paint. I don't expect my vehicle to be cleaner then I entered service center, but not dirtier. Very disappointed with Hyundai service.

O Brien Hyundai has been awesome!!! Totally recommend!! Great service from the moment I parked, Luis Ramos was such a help when it came to negotiating out the door price. In the other hand, Charlie and Jeff from the financing department worked on giving us the best offers available. Not forget to mention that we had to come back the following day and Carlos Ramirez took care of us and offered us a great service, he took the car in for a detailed cleaning. Coming back to O Brien for future transactions!!!

Max was amazing ! He help me out with my car. Such a great customer service this place has . Made my experience super easy

Doug Cade is an excellent service advisor the SERVICE DEPARTMENT also does an excellent job.

Great! Nice people and they treat you with respect.

Carlos ramirez was extremely helpful during the process. I just moved here 3 weeks ago from up north. Carlos walked me thru the whole sale with patience and was extremely knowledgeable about the features of my vehicle. Carlos a true professional. Thank you

This is my second Hyundai with the O Brien team! Carlos has helped me with both leasing and buying my own Hyundai. He worked with me in finding the best priced vehicles with and all the best specs and making sure I was happy with my car choice. Happy to be a Kona 2020 owner. Thank you Carlos and the O Brien team!

I have bought 3 cars at O'Brien and my experience has been absolutely wonderful. John Ruiz has been my salesman and Todd in service has taken care of me in every sitiuation that has come up with my vehicles. I can't say enough about the sales staff, management, finance and service. I give them 5 stars plus.

Just finalized a 3 year lease with Danny at Obrien Hyundai. He was very knowledgeable and accommodating. Enjoyed his welcoming personality and professional service.
Good job Danny

Shout out to Gabe and fellow Hyundai staff for your excellent customer service! You are awesome! Thank you!

Great service. They know what you need and do not try and up sell you

Obviously they don't want to sell cars here. We were there last night and NO one even came outside to talk to us.
We called to today to talk with John Ruiz because he had great reviews . Then/Charlie who answered the phone was just rude and tried to argue with us. We have test drove the car we want we just wanted a price.

I recently visited this place because it was recommended by some friends of mine and I had a really pleasant experience. As you can see, I gave it 5 Stars because the process was very smooth from the beginning to end. My salesman was Danny Millans and he was great!! I was very impressed of his knowledge and experience in auto sales. It was far superior to that of other salesmen that I have encountered in other local dealerships. He was very patient, professional and polite. I m very satisfied with his service.

I have always been pleased with Jose Delgado and the service staff at O Brien Hyundai. This time I needed some work that would take a few hours to complete. Jose got me a brand new Tucson to use as a loaner and the whole experience was very good.

We were lied to about inventory. Salespeople all seemed like they just walked out of the ghetto. No one there seemed to know what was going on.

Thanks Danny Millans for all your help. If someone is looking for a new vehicle go see Danny at Obrien Hyundai of fort Myers. Great experience!!!

From sales to service every one has been amazing. I have had many issues with my car but they have always corrected the problem in a timely manner and done everything to accommodate me . Will continue to buy from o brien ....

I went to this dealership looking for car information and I was lucky to find Danny M. who helped me find all I wanted in a car, right here. I recommend him to everyone who s looking for a car in Fort Myers. This dealership offers great service and thank you Danny, once again for making it a great experience.

Very good service and the salesman Shawn, made us feel like family. The sales manager was great and in fact the entire team was great. Thank You for your services.

Ask for Miguel Romeo Mango Santos the greatest car sales of all time.

Impossible to get a call back unless you are purchasing a car. If you bought a car and have some questions forget it

Go see Carlos Ramirez @ Obrien! Will treat you like family and makes the process smooth as possible.

For Christmas this year I wanted to surprise my wife with a new vehicle. Because our travel schedule was a little different it allowed me a very limited window to choose a vehicle, purchase it and get it home before she arrived. I had narrowed the choice down to either a Telluride or a Palisade. It didn't take long to rule out the Telluride. I was already partial to the looks of the Palisade, but the arrogant and snarky way in which I was treated by the sales rep at the local KIA dealer was the deciding factor.

Before physically heading to O'Brien, I browsed the website to get an idea of which vehicle(s) that I wanted to look at and then entered my contact info to request a follow up. Within minutes I received a call back from Rob Sager. I made an appointment with him for the following day.

Being a business owner for over 30 years, I have purchased a lot of vehicles. I will say without hesitation that this was one of the best buying experiences that I have had in my career. Rob was extremely knowledgeable, professional and very low pressure. He played none of the "games" that are so often a part of the buying process. He even loaned me a big red ribbon to place on the hood.

I would recommend O'Brien to anyone looking for a vehicle. And make sure that you ask for Rob Sager.

Good dealership, clean, well organized with excellent salespeople. William Karrels is superb salesman.

Had the most amazing experience here today! Our sales rep Curt was such a big help and really made sure we were taken care of. He was so personable and made sure we found the car that was the best fit for us! We were also very thankful for the General Manager who personally came over and made all of this happen for us. Would definitely recommend them to anybody s who looking for a car. Would gladly do it all over again!

If you are looking for the best experience in buying a new car go to Obrien auto park and ask for Danny, 0% interest on most cars and free maintenance for 3 years.

Minor warranty work handled quiickly and on time. An excellent outcome.
Always good service if they with hold the upselling to unnecessary additional items.

We had no idea we needed a battery and was very glad the guys replaced it.
All were very courteous.
Pleasure to deal with O'Brien.

Superb customer service (Joe Schwoerer), highly competitive pricing, and zero pressure environment.

Was scheduled to have a recall issue taken care of on Wednesday, took the car in today (Monday) with no complaints. Above and beyond any other dealer I have dealt with. Others would have told me to come back on the day I was scheduled.

great experience. salesman was great and everything went smooth.

What a great experience at O'Brien Hyundai of Fort Myers. Danny Millans was super nice and take care of us like if we were familiar, thanks

had a great experience at this dealership with Danny Millans. I would like to recommend O Brien Auto Park of fort Myers to everyone is looking for a vehicle

Josh Rivera is an all-star employee. More than a salesman he is a helper. Easy to work with and very knowledgeable. If you re looking for a car, make sure to ask for him.

Had my car towed there. They had a lot of work to do. Once the tow truck arrived, they took over. The service Dept worked like a well oiled machine. The service Tech that stayed with me and kept me up to date to the car's progress was awesome.

It's not the first time I have bought or leased a car from this dealership. I've been a customer of O'Brien since they were on Fowler on either side of the street. They are
excellent and only get better.

I have bought many cars from John Ruiz at O'Brien hyundai. He has always gave me a great deal. Look forward to my next car.

The service advisor Jose Delgado was great. But David the shop foreman is as rude as they come. Jose was letting me know what the recommendation was on my car and here comes David and has a bad attitude and decides it is ok to throw my keys on the counter and walk away with saying a word to me. He needs an attitude adjustment. If it was not for Jose being as nice as he was I would never go back to O Brien Hyundai.

Went into O Brien looking to see what they had available, I was right away
Greeted by the most sweetest lady named Jessica. Jessica answered all my hundred questions and pulled out every car that I wanted to test drive without hesitation. I want to thank you Jessica and O Brien of fort Myers for allowing me to walk away with my dream car. I recommend Jessica to anybody who is in the market for a vehicle . Thank you again

Greetings from North Carolina!

Just as the COVID pandemic was taking hold, my partner had an accident and totaled my 2012 Mini Cooper Roadster Convertible. I've owned approximately 25 vehicles during my lifetime and this car was my absolute favorite. Mini made the Roadster for only three model years and the ones that remain are difficult to find, highly collectible by Mini enthusiasts, and usually have extremely high mileage or other issues. My plan had been to "retire" my Roadster for recreational use only, and buy an affordable new car for commuting and everyday use. Given what others are dealing with right now, this was no tragedy (partner was uninjured), but I was bummed.

I took a look at new Mini Convertibles at my local dealership, but they're expensive and just aren't as much fun as the discontinued Roadster.

Being housebound during COVID lock down, I had the good fortune not to need a car immediately. I decided to take my time and search online nationally for a replacement for my Roadster.

This is the point where O'Brien and their FANTASTIC salesperson, Kim Green, come into the story. I logged a question about the car late one night on the dealership's website and Kim called me back early the next morning. I liked her immediately and she promised to get answers to my list of questions.

Within 45 minutes, Kim was back in touch with a just-taken iPhone video of the interior and exterior of the vehicle. There was one particular flaw I was worried about, and she worked with the sales manager and agreed to have it taken care of as part of the deal.

Over the next couple of days, Kim and I were in constant contact via text or phone. She was consistently accommodating and incredibly responsive. My messages were responded to almost immediately, regardless of if Kim was working or had the day off. I have a quirky sense of humor and Kim handled it well and we were soon exchanging funny messages (I'm gay as a Christmas ham, so there was nothing creepy about a 54-year old man exchanging silly messages with a gorgeous and much-younger woman!).

Anyway, we eventually settled on a deal and I made arrangements to fly one-way to Florida to pick up the car (I wore a mask and social distanced throughout the entire trip). Kim was working when I landed, and even offered to pick me up from the airport. I declined her kind offer and met her at the dealership where the car was waiting and ready to go. It was beautifully-detailed (this is a 7-year old car; kudos to the previous owner and to the O'Brien team for making it look brand new) and I spent no more than 20 minutes on the lot, everything had been handled via auto-sign online.

This was definitely the most unusual car buying experience of my life. Not only because I bought an older car, located more than 700 miles from my home, without having laid eyes on it, but also because of the ease of the process and the honesty and attentiveness of Kim Green.

As I told Kim, buying this car, which by the way performed beautifully on the return trip to NC, was a huge leap of faith. I was nervous I might've made a huge mistake. Fortunately, Kim was honest and disclosed everything I needed to know before picking up the car. She was straightforward and played no games. In a word, she was FANTASTIC!.

If you're considering a new or previously-owned car purchase, definitely consider O'Brien, and when you get there, be sure to ask for Kim.

I went the other day to buy a car, was helped almost immidiatly. Everyone was super friendly and helpful. Nino did an outstanding job helping me buy my first car. He made me feel at home and extremely comfortable, he was also very patient considering I had no idea what I was doing. In my opinion he made it the best experience I could have had buying a car. 10/10

Carlos was very helpful in solving my car needs. Would highly recommend him.

Just purchased a certified pre-owned Hyundai Santa Fe and had a great experience! I had a trade-in that has been giving me nightmares for months now and I decided to finally get rid of it, which was a great choice. Nathan Lewis and Brian Burton were absolutely amazing! Brian was extremely helpful in getting my financing situation handled and getting me exactly what I needed! If it was not for him I would definitely not have been able to receive such a perfect deal on my Santa Fe, for which I am extremely thankful! Nathan helped me with the test drive and guided me through the paperwork and made everything a breeze, he made the whole process quite enjoyable and made me feel like I was at home! I m extremely thankful that he and Brian were were there to guide me through the process!

I can t wait for them to help me with my next vehicle purchase down the road! Great job

Excellent service experience. Fast, courteous, efficient. Said an hour and it was an hour!

My salesperson was excellent. Nathan knew his product and clearly shared the features of the Hyundai Sanota Limited. He was very helpful with closing the sale at a price below the first offer. He arranged to have the car ready for delivery that evening. He was l
There to answer my questions when I returned the next day with the title from my trade in. After the sale he sent a text thanking me for the sale and has since sent me a letter thanking me for the sale..
He is a sales person you can trust.
Jim Gelhaar. PS I am 80 years old

For the past two years, I was looking at what car I would purchase if something happened to my 2016 Hyundai Sonata limited. I did not like the features on the
2019 Sonata. I was leaning to a Toyota Camery. I saw the video on the new 2020 Sonata limited. That brought me to O'Brian dealership and having Nathan as my sales person closed the deal on my two year search.

I worked with Nick and was very satisfied with the experience highly recommended salesperson

Got my car serviced. My service advisor, Jacob I believe, and the service tech were really nice and funny.

Carlos Ramirez and Eli were outstanding help in buying this car and I couldn t done it without them! Thanks for everything!

Was in early for my appointment and out 10 minutes after the appointment time.
One quick oil, filter and cabin filter!!

Thanks Jose................ good to deal with you again!

Their service department actually refused to inspect my brand new vehicle after I made an appointment because my transmission was not working properly. I've NEVER had that happen to me before. Then I had to argue with them to get my appointment and concern documented with a service receipt. Once they have your money I guess you are no longer important to them. This is my 5th Hundai, all purchased new, and I've never been treated so poorly from the dealership I purchased from. The service advisor I dealt with, Edgar Bradfock, was very nasty and unprofessional. He tried to dismiss me by writing a vague note on the back of his business card. I'm very disappointed in Hyundai.

Visit with a friend who bought a 2019 Sonata, that place, we were attended by Danny Millans. Excellent attention. I recommend that place and that seller to help you find the vehicle you want and make the best business. I recommend it.

Wonderful experience professional customer service especially Alejandro Mora he was very Polite, friendly, and outstanding guy highly suggest to go for him if you re interested in buying a new/used car.

John Ruiz made our buying experience fantastic! He was knowledgeable, professional and expedient with our purchase. From start to finish the whole team was fantastic! We love our new G90!!

Jessica was amazing. Really knowledgeable about the vehicle i was buying. 10/10

Nathan Lewis was top notch, extremely professional and listened to our car buying needs. We felt very comfortable working with him from start to finish. He earned our business today and for many years to come.

Had a scary experience with my car quoting on me. Max was wonderful at Hyundai and was great to keep me updated on the status of the repairs.

Dani was one of the best people he had worked with.he took his time and really wanted to help us find the car to best find our needs!

I came in and got helped by Jessica. She was the greatest cars dealer I have ever had to deal with. She knew everything i asked and gave me a great deal on exactly what I was looking for!!

I had the pleasure of working with John in getting into a brand new Palisade. He made the buying process very easy for me. I hav bought my last 4 cars from Hyundai, and will never buy anywhere else. I would highly recommend them to anybody whose looking to buy a car.

Danny Millans got a great deal for us. 0% APR for 84 months and no payments for 3 months. Great deal

Great Service!!!! Wonderful Personnel Everyone is very friendly and helpful. They make the trip for service very easy and very helpful with any thing that needs to be done. Thank You for all your help!!!!