Nova Express Reviews

As a Logistics Coordinator of a large audio and visual distribution company, I am often faced with difficult and challenging situations throughout my day. Fortunately, these guys make my job 10x easier and I couldn't recommend enough!

The care and detail that they put into every job to ensure everything goes smoothly, not only for the recipient, but us as the customer gives us great confidence with all business provided. They are a small but friendly bunch that wouldn't see any task too large and will also go the extra mile when necessary.

It is clear that strong customer relationships are demonstrated within the team, often naturally formed by the support they provide on a daily basis, making the business run smoothly almost as if they re working with you, not for you. If you're lucky enough, you may even receive a picture of the office dog, Charlie!

Unfortunately i do not have the zero star option. This company has stated clearly that they have the hub open on 24, today. And guess what? My shipment is trapped because they are not answering to emails and phone. Now i am losing money because i cannot present the goods to my clients, i lose some of the image of my business and so on... I prefer working with bigger companies but my international carrier supplier is working with them. For now... So have my advice: FIND A BETTER ONE. Edit: i am so sorry to tell you but I AM A CUSTOMER. ECU Worldwide UK Ltd is YOUR CUSTOMER and you haven't taken time even to ask what is this review about. Rude and without any kind of respect. Even so... There is one guy that TRIED at least few times to have a chat with you TODAY from ECU. I still have the phone logs. But you know what? Because you disturbed my business let's see how we will get in court. I am happy to make public, not only Google, all the details of this thing you call "business". An NO, i do not have to use my real name or details to state my problem. Is called PRIVACY.

We have been using Nova Express regularly for the last 12 month for storage and transport. We have always found them to be friendly, helpful and competitively priced.

We have business to business dealings with Nova Express on a weekly basis, they are reliable, professional and dedicated. Special mention to the office staff, nothing is too much trouble!